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1 free X upgrade & 4 free respec tokens
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Member Posts: 1,704 Arc User
https://www.arcgames.com/en/games/star-trek-online/news/detail/11482023
"PC Captains, there have been several frustrating incidents with have to retrain your characters recently. While we believe those issues have been fixed by this morning's update, we know how painful it was to retain over and over and over again. With that in mind, we want to offer you a thank you gift for your patience. Starting this Friday, December 18th, at 8am PT (17:00 CET), and running until January 3rd at 10am PT (19:00 CET), you'll be able to claim four free Captain Retrain Tokens, and one free Experimental Starship Upgrade, in the Promotions Tab of the Zen Store. You can only claim this gift once per account. Thank you again for your incredible patience, Captains, and we'll see you in the Final Frontier!"
Very nice of Cryptic to do & appreciated.
Post edited by baddmoonrizin on
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To be fair, I'm just glad the issue was fixed. I've got plenty of upgrade and respec tokens, but it's nice for those who don't.
They realized that the last patch was going to cause the error.. again. They stopped the patch and announced that it would be delayed.
They put in a fix that not only keeps the problem from re-occurring (hopefully) but actually fixed the characters that had invalid skills. So now, I don't have to respec my already valid characters.
Then after releasing the good patch and fixing it, they released this free promotion to the community.
I'll be the first to get in line with the pitchforks when Cryptic handles things poorly, I also like to think I will get in the front when they do things well and this time they nailed it. This is how I hope they continue to respond in the future, things still might not be perfect but the last part of this whole issue was handled quite well and I would love to see the trend of testing content and communicating with the player base continue.
And I have seen people saying they are unhappy because the 'Thank you' isn't an 'apology,' lets not do that ok? It's semantics at this this point. They admitted they screwed up, they fixed the problem and offered a free promo as compensation. Are we really going to get out the pitchforks because the word 'sorry' wasn't used? Before all that starts.. lets just agree not to be that petty ok?
Well done Cryptic, I know some people can never be pleased but for me.. all is forgiven. All I really wanted was some communication and an attempt to do better.. I believe Cryptic has done that and I appreciate it.
Cryptic has direct access to the database that backs characters, so why not add respec tokens +3 and X upgrade into the overflow bag of the first character to log on after Friday. Make them account bound, not character bound, just in case someone logs on with an alt and wants to move things around. Seems to be the better option and would apply to everyone, not just those able to log in during a time window.
Characters that had the respec bug and were not respeced have been fixed by the patch. Meaning, if you had invalid skills after the latest issue and you never reset them, those characters are now once again valid. So players that did log in during the impacted time and did not respec do not have to do anything at all.
As for the respec tokens, all respec tokens are account bound. Once claimed they are consumed by the first captain that uses them. I can't tell you for sure why they went with having users claim the tokens from the store instead of just dropping them in inventory, but I am sure there is a good reason. The most obvious I can think of is that players with full inventory/overflow would likely miss the reward.
Overall, I think the solution Cryptic has presented is the most reasonable, just my opinion.
While I appreciate the gifts, I'm just happy that they decided to hold off on the patch until they fixed the bug. Usually they just follow the schedule, without considering the effect on the players. I hope that this is a sign of things to come.
Agreed! And well said, as usual.
Ci sono tre tipi di giocatori:
- quelli a cui non va mai bene niente... e vanno sul forum a trollare;
- quelli che sono talmente imbesuiti da credere a qualunque cosa i dev dicano, perfino che la luna è fatta di formaggio... e vanno sul forum a trollare;
- quelli che credono a quello a cui è giusto credere, sono d'accordo con quello con cui è giusto essere d'accordo e sono critici con quello che non va;
Ai giocatori dei primi due tipi, gratis in omaggio un bello specchio lucente su cui arrampicarsi. E una mazzata in testa per la loro poca intelligenza e compassione verso gli altri giocatori che non la pensano come loro.
Agli appartenenti al terzo tipo, invece, dico grazie. Anche se non sempre si riesce a mantenere la calma, siete quelli per cui vale la pena incazzarsi.
It's times like this when someone was on the ball and doing oversight and saying "Hey let's make sure we get this right!" that we need to be vocal that, YES, it's noticed, and YES, it's appreciated. There'll be some Christmas appreciation in Cryptic's stockings this year from me because of this.
Why not (4) single skill tree retrain tokens or make them account wide to be usable by up to 4 different characters?
Decisions like this make me wonder if anyone at Cryptic evens plays their own game, understands it, or even cares to try to help the players especially after the recent circumstances of consistent retraining the skill tree.
Pathetic execution Cryptic with regards of the skill tree retrain tokens.
Am I missing the details wrong in the Promotions Tab?
Hast thou not felt ashamed of thy words and deeds
Hast thou not lacked vigor
Hast thou exerted all possible efforts
Hast thou not become slothful
no they aren't - at least the ones you get through LTS and T6 rep aren't, otherwise all my characters would have access to a combined pool of hundreds, not the 23 or so the ones who've completed T6 rep and haven't touched any of their LTS stock do
#LegalizeAwoo
A normie goes "Oh, what's this?"
An otaku goes "UwU, what's this?"
A furry goes "OwO, what's this?"
A werewolf goes "Awoo, what's this?"
"It's nothing personal, I just don't feel like I've gotten to know a person until I've sniffed their crotch."
"We said 'no' to Mr. Curiosity. We're not home. Curiosity is not welcome, it is not to be invited in. Curiosity...is bad. It gets you in trouble, it gets you killed, and more importantly...it makes you poor!"
So wait, when I claim these (4) free skill tree retrain tokens, do they give them to just the 1 toon I use to claim them? Or, are (4) free skill tree retrain tokens given to all my toons on my account?
You are correct.
All retrain tokens, no matter the source of acquisition are account wide. There is actually no such thing as a 'per character' retrain token. The wording when claiming them is.. well.. cryptic.. as usual.
Claim them on any character you wish, the Ship Upgrade is also account bound, it's the same one you get from the Phoenix Box store.
Enjoy!
I finally took the plunge with my most needed toon & claimed them but before took account of how many were on each toon then went back & all toons had an additional 4.
My apologies to Cryptic for thinking they took a short cut, I just didn't understand the terminology in the details stated. Well done to Cryptic that is a generous amount to offer.
Edit: And they do say they're for T5-U and T6 in the c-store:
yaeh thats what i dont like is they make you wait till you are in the game before they say its for t5+u and t6 only so its like if you dont have those ships it kind of screws over those of us who dont drop money on the game. and to me that just isnt right not all of us can pay to win since thats what this game is actually doing under the guise of a free to play
The information was clearly posted in the original announcement.
The information is also clearly posted on the Wiki Page.
It is also listed in the Zen Store before you buy the item as shown in the provided screenshots.
Basically, everywhere the information can be listed.. it is listed. What more do you want them to do? Come to your house and hand you a plaque engraved with the information? The real issue here is you were simply to lazy to read the information right in front of you.
As for your ridiculous 'pay to win' garbage.. there is an event going on RIGHT NOW that gets you a T6 ship.. absolutely free. They also just gave out an upgrade token.. absolutely free and when the upgrade system came out, they gave everyone a free upgrade token. On top of that, in February we will get yet another FREE T6 ship for the Anniversary event.
All of that is way more then you would ever need to play the game. There is nothing 'pay to win' about this game.. you're not even competing with other players. Everything you posted is completely absurd.