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  • caldannachcaldannach Member Posts: 484 Arc User
    coldnapalm wrote: »
    SIGH...seriously...they need to scrap this whole update, give everyone the reward for the latest event and scrap anything they have planned until they get their house in order for anything new.

    You know that wont happen. They rather release more broken stuff as long as promo and lock boxes are selling.

    Damned if you do, damned it you don't. Cryptic isn't making much off STO. PWE, the owners of Cryptic, takes in nearly all the revenue. Which presents them with the choice of squeezing the playerbase dry to keep PWE happy, or keep the players happy and have PWE squeeze Cryptic dry...and then the studio gets shuttered and some other team takes over with the same choice -- squeeze the customers dry, or get squeezed dry by PWE.

    Do you have any actual numbers for this?

    " Experience is a hard mistress, she gives the tests first, and the lessons after... "
  • sevent7tasevent7ta Member Posts: 2 New User
    > @"pritch#1622" said:
    > (Quote)
    just rummage through my Steam library
    >

    Precisely what I have been doing. Looking for a place to hang my hat for a bit. The Election Infection got me into a couple, but as you said... the more you play, the more the negatives amplify.. and I got pretty sick of one MMO in particular rather quickly.. I was actually having fun in this one, and almost dumped a little money into it. Glad I didn't now.

    -77TA
  • thegrandnagus1thegrandnagus1 Member Posts: 4,925 Arc User
    edited October 2020
    aoav160 wrote: »
    No it's not difficult at all. Our devs where I work saw zero work interruptions. It's poor management if they are using that excuse.

    Different areas do have different issues. If you aren't aware, Geko recently had to evacuate his house due to the wildfires in CA. So we just don't what outside issues are effecting Cryptic.
    leemwatson wrote: »
    There's no bad management here, just caution.

    Again, we don't actually know. It may be bad management or it may not. Or it may be a combination of issues which could include bad management and other things like I mentioned above. We simply don't know, so we can neither say it IS or is NOT bad management.

    Also, bear in mind that they will never actually tell us something was caused by bad management, even if it was.

    The-Grand-Nagus
    Join Date: Sep 2008

    og9Zoh0.jpg
  • jcswwjcsww Member Posts: 6,452 Arc User
    Just got an in game notification of an Emergency Maintenance.

    No ETA was provided.

    Me too! I was in an instance with a bugged freighter that wouldn't move. We all just stuck it out and kept killing things because the freighter wouldn't move or die if we left it alone. Hopefully they fix annoyances like that while the server is down. We should have easily finished 10 minutes before the server went down.
  • ikonn#1068 ikonn Member Posts: 1,418 Arc User
    Cue the Cryptic Defense Force....they'll be here shortly to explain why it is your fault.

    The CDF has been here for quite some time now. One has already made a list of content "additions" so we all know where our money has been going.
    -AoP- Warrior's Blood (KDF Armada) / -AoP- Qu' raD qulbo'Degh / -AoP- Project Phoenix
    Join Date: Tuesday, February 2, 2010
  • nightkennightken Member Posts: 2,799 Arc User
    nightken wrote: »
    Is Eve Online any good?

    Serious question; I watched a whole youtube ad on it yesterday and it looked good but I know literally nothing about it.

    I'm very fond of STO and a huge ST fan but it's not been a great gaming experience lately. I start to think I need to diversify.

    do you like mining and spreadsheets? if so then yes. if not then it may not the game for you.
    Haha, maybe not then! I've had enough spreadsheets at work in my life.

    I like to fly my starship around and look at the pwetty things, maybe shoot the odd baddie.

    STO, there are far more positives than negatives in my experience, but lately I haven't played much else and that always magnifies the negatives. Why I think it's a good idea to try something similar, but perhaps I should just rummage through my Steam library too.

    I hope the devs can wrestle it back up soon!

    actually in that case you may like the exploration. and it's free so you can at least try it while the server is down. probably shouldn't be talking about another game on the forum though so if you are interested pm me and I could find some links with some info for you if you want.

    if I stop posting it doesn't make you right it. just means I don't have enough rum to continue interacting with you.
  • aoav160aoav160 Member Posts: 436 Arc User
    leemwatson wrote: »
    aoav160 wrote: »
    chipg7 wrote: »
    I imagine that QA while working from home is a new type of hell.

    STO isn't the only game suffering from this right now. Heck, games aren't even the only industry suffering from bad or delayed content.

    Still not happy about it, but such is pandemic normal.

    No it's not difficult at all. Our devs where I work saw zero work interruptions. It's poor management if they are using that excuse.

    It's not what you think. It was explained there are 'assets' they were not allowed to take out of the office, so they've had to come-up with work arounds (Using Red-Shirt as test server etc). There is clear evidence that it's affecting productivity (amongst many companies), and blaming 'bad management' is a tad harsh. If, for an example, a Cryptic employee had off-site access to certain parts of the game/database/code and there was a breach that took the game down, or allowed unauthorised access to accounts and assets that personally affected you, you'd be painting the town blue with anger for them being 'careless'. There's no bad management here, just caution.

    I will blame bad the management. We have +500 devs and +200 others working remotely with zero issues and still the same exceptional customer support reviews. If management doesn't want to let people sign out equipment then it is the management's fault. If they have a poor & shoddy work from home VPN and VM infrastructure it is again management's fault. If a pathetic network infrastructure is used it again is the management's fault. Everyone in the CDF has shown they do not work in the software dev or MSP field. Defending poor management will not get you a gold Nagus ship anymore.
  • corinthalascorinthalas Member Posts: 1,537 Arc User
    caldannach wrote: »
    coldnapalm wrote: »
    SIGH...seriously...they need to scrap this whole update, give everyone the reward for the latest event and scrap anything they have planned until they get their house in order for anything new.

    You know that wont happen. They rather release more broken stuff as long as promo and lock boxes are selling.

    Damned if you do, damned it you don't. Cryptic isn't making much off STO. PWE, the owners of Cryptic, takes in nearly all the revenue. Which presents them with the choice of squeezing the playerbase dry to keep PWE happy, or keep the players happy and have PWE squeeze Cryptic dry...and then the studio gets shuttered and some other team takes over with the same choice -- squeeze the customers dry, or get squeezed dry by PWE.

    Do you have any actual numbers for this?

    You can suss out the revenue that PWE posts (publicly traded), compare it to the revenue generated by the studios it owns, and work backwards from those numbers to see how much of that revenue is retained by those studios. Like many corporations laser-focused on maximizing profits, PWE is squeezing its studios to death because they can't see beyond the next quarterly numbers, which is arguably the least valuable metric to determining its real-world health and longevity, be it PWE's or its studios.
  • aoav160aoav160 Member Posts: 436 Arc User
    aoav160 wrote: »
    No it's not difficult at all. Our devs where I work saw zero work interruptions. It's poor management if they are using that excuse.

    Different areas do have different issues. If you aren't aware, Geko recently had to evacuate his house due to the wildfires in CA. So we just don't what outside issues are effecting Cryptic.
    leemwatson wrote: »
    There's no bad management here, just caution.

    Again, we don't actually know. It may be bad management or it may not. Or it may be a combination of issues which could include bad management and other things like I mentioned above. We simply don't know, so we can neither say it IS or is NOT bad management.

    Also, bear in mind that they will never actually tell us something was caused by bad management, even if it was.

    So if Gecko is out nothing can be done? What managerial cesspool that is.
  • leemwatsonleemwatson Member Posts: 4,523 Arc User
    aoav160 wrote: »
    No it's not difficult at all. Our devs where I work saw zero work interruptions. It's poor management if they are using that excuse.

    Different areas do have different issues. If you aren't aware, Geko recently had to evacuate his house due to the wildfires in CA. So we just don't what outside issues are effecting Cryptic.
    leemwatson wrote: »
    There's no bad management here, just caution.

    Again, we don't actually know. It may be bad management or it may not. Or it may be a combination of issues which could include bad management and other things like I mentioned above. We simply don't know, so we can neither say it IS or is NOT bad management.

    Also, bear in mind that they will never actually tell us something was caused by bad management, even if it was.

    Of course they won't tell us. Folk automatically throwing out 'it's bad management' are just being plain lazy. There's usually a (common sense) explanation. I'm unfortunately blessed with the patience of a saint, so I give plenty of latitiude when it comes to games, especially when you've been playing the same one for 10 years! :lol:

    At the end of the day, those that watch Kael and his guests get to see for themselves whether something else is going on if they know what to look for. He's telling the truth when he said they're facing limitations in what they can access from home, so that's not bad management, that's a company protecting itself from a potential breach.
    "You don't want to patrol!? You don't want to escort!? You don't want to defend the Federation's Starbases!? Then why are you flying my Starships!? If you were a Klingon you'd be killed on the spot, but lucky for you.....you WERE in Starfleet. Let's see how New Zealand Penal Colony suits you." Adm A. Necheyev.
  • corinthalascorinthalas Member Posts: 1,537 Arc User
    edited October 2020
    Ooof. Launcher has a nearly 3-hour maint warning posted to it now. Which is in addition to the hour that it was already down when the servers crashed. Today is not a good day to...fly a starship.
  • eazzieeazzie Member Posts: 3,223 Arc User
    edited October 2020
    Finally a response on twitter ...............


    Star Trek Online
    @trekonlinegame
    A technical issue has made it necessary to temporarily take PC servers offline. We'll keep you updated.

    Launcher also says ......

    We are performing shard maintenance on October 7 from 9:15-12:00 PM Pacific (16:50-19:00 UTC). Please check the forums.
  • thegrandnagus1thegrandnagus1 Member Posts: 4,925 Arc User
    leemwatson wrote: »
    At the end of the day, those that watch Kael and his guests get to see for themselves whether something else is going on if they know what to look for. He's telling the truth when he said they're facing limitations in what they can access from home, so that's not bad management, that's a company protecting itself from a potential breach.

    Oh, I completely agree on that issue. What I'm saying is that doesn't mean there isn't also bad management at play. Note that I'm not saying there is, but because we simply don't know you also can't say there is not. I hope that makes sense :)

    The-Grand-Nagus
    Join Date: Sep 2008

    og9Zoh0.jpg
  • chipg7chipg7 Member Posts: 1,568 Arc User
    aoav160 wrote: »
    chipg7 wrote: »
    I imagine that QA while working from home is a new type of hell.

    STO isn't the only game suffering from this right now. Heck, games aren't even the only industry suffering from bad or delayed content.

    Still not happy about it, but such is pandemic normal.

    No it's not difficult at all. Our devs where I work saw zero work interruptions. It's poor management if they are using that excuse.
    We're gonna need a lot more info about your work to know if the scale is even comparable.

    I'm not asking for that info of course, but unless you work for a company that has a game with the playerbase size of STO, then I'm gonna take what you say as a poor comparison.
    IQ5QBRg.png
  • chipg7chipg7 Member Posts: 1,568 Arc User
    edited October 2020
    aoav160 wrote: »
    leemwatson wrote: »
    aoav160 wrote: »
    chipg7 wrote: »
    I imagine that QA while working from home is a new type of hell.

    STO isn't the only game suffering from this right now. Heck, games aren't even the only industry suffering from bad or delayed content.

    Still not happy about it, but such is pandemic normal.

    No it's not difficult at all. Our devs where I work saw zero work interruptions. It's poor management if they are using that excuse.

    It's not what you think. It was explained there are 'assets' they were not allowed to take out of the office, so they've had to come-up with work arounds (Using Red-Shirt as test server etc). There is clear evidence that it's affecting productivity (amongst many companies), and blaming 'bad management' is a tad harsh. If, for an example, a Cryptic employee had off-site access to certain parts of the game/database/code and there was a breach that took the game down, or allowed unauthorised access to accounts and assets that personally affected you, you'd be painting the town blue with anger for them being 'careless'. There's no bad management here, just caution.

    I will blame bad the management. We have +500 devs and +200 others working remotely with zero issues and still the same exceptional customer support reviews. If management doesn't want to let people sign out equipment then it is the management's fault. If they have a poor & shoddy work from home VPN and VM infrastructure it is again management's fault. If a pathetic network infrastructure is used it again is the management's fault. Everyone in the CDF has shown they do not work in the software dev or MSP field. Defending poor management will not get you a gold Nagus ship anymore.
    So again, no one can tell if your work is a good comparison for Cryptic. This is pointless.
    IQ5QBRg.png
  • cers001cers001 Member Posts: 286 Arc User
    Great been in this boring new TFO since 15 mins and then boom server down. Good job Cryptic thanks for the advanced notifications.
    typical cryptic, fix something and break 10 other things oh wait they didn't fix anything yesterday

    CVN-65 U.S.S. Enterprise - A ship so badass it survived John McCain.
  • chipg7chipg7 Member Posts: 1,568 Arc User
    BTW, official word that they're working on it. No details yet, but it's nice to finally see some communication.

    IQ5QBRg.png
  • thegrandnagus1thegrandnagus1 Member Posts: 4,925 Arc User
    chipg7 wrote: »
    BTW, official word that they're working on it. No details yet, but it's nice to finally see some communication.


    Yeah, I'm glad they finally said something.

    The-Grand-Nagus
    Join Date: Sep 2008

    og9Zoh0.jpg
  • aoav160aoav160 Member Posts: 436 Arc User
    chipg7 wrote: »
    aoav160 wrote: »
    chipg7 wrote: »
    I imagine that QA while working from home is a new type of hell.

    STO isn't the only game suffering from this right now. Heck, games aren't even the only industry suffering from bad or delayed content.

    Still not happy about it, but such is pandemic normal.

    No it's not difficult at all. Our devs where I work saw zero work interruptions. It's poor management if they are using that excuse.
    We're gonna need a lot more info about your work to know if the scale is even comparable.

    I'm not asking for that info of course, but unless you work for a company that has a game with the playerbase size of STO, then I'm gonna take what you say as a poor comparison.

    +10M active daily users and verified five 9's. @lordkerdoch @mzanitak can verify my IRL if it's important. But the data breach whine is an excuse that should have been mitigated long before remote work. If they cannot secure it on their VPN/VM it never was secure.
  • toraknutoraknu Member Posts: 78 Arc User
    edited October 2020
    from now on 3 hours down maybeee there is a note on the starting screen login screen NOW

    maybe earlier maybe later 8))

    even the D Y N A M O H A M S T E R
    from the MAIN ACCOUNT SERVER
    have some day when all goes wrong...

    xfuxs5xy3bey.png

    7xma5n7x2w4u.png
  • chipg7chipg7 Member Posts: 1,568 Arc User
    edited October 2020
    aoav160 wrote: »
    chipg7 wrote: »
    aoav160 wrote: »
    chipg7 wrote: »
    I imagine that QA while working from home is a new type of hell.

    STO isn't the only game suffering from this right now. Heck, games aren't even the only industry suffering from bad or delayed content.

    Still not happy about it, but such is pandemic normal.

    No it's not difficult at all. Our devs where I work saw zero work interruptions. It's poor management if they are using that excuse.
    We're gonna need a lot more info about your work to know if the scale is even comparable.

    I'm not asking for that info of course, but unless you work for a company that has a game with the playerbase size of STO, then I'm gonna take what you say as a poor comparison.

    +10M active daily users and verified five 9's. @lordkerdoch @mzanitak can verify my IRL if it's important. But the data breach whine is an excuse that should have been mitigated long before remote work. If they cannot secure it on their VPN/VM it never was secure.
    So you sound way bigger and with a bigger infrastructure than Cryptic. And no, I don't need any verification of cred or whatever. Get off your high horse. You have zero idea about Cryptic's setup or management. Working in one company doesn't give you limitless insight into all others.

    And I'm not saying Cryptic's managment has to be amazing. I'm saying we don't know, and you don't either.

    If you're that upset, you're welcome to go play your own company's games instead.
    IQ5QBRg.png
  • lordkerdochlordkerdoch Member Posts: 32 Arc User
    Cue the Cryptic Defense Force....they'll be here shortly to explain why it is your fault.

    The CDF has been here for quite some time now. One has already made a list of content "additions" so we all know where our money has been going.

    Yeah, I hadn't scrolled to see the multiple pages yet lol.
  • lordkerdochlordkerdoch Member Posts: 32 Arc User
    chipg7 wrote: »
    So you sound way bigger and with a bigger infrastructure than Cryptic. And no, I don't need any verification of cred or whatever. Get off your high horse. You have zero idea about Cryptic's setup or management. Working in one company doesn't give you limitless insight into all others.

    And I'm not saying Cryptic's managment has to be amazing. I'm saying we don't know, and you don't either.

    If you're that upset, you're welcome to go play your own company's games instead.

    Working may not give you limitless insight, but it does give you insight. Especially when it is in a field where there are limited paths from point A to point B. It is pretty much the definition of experience. It is why companies advertise for experienced people....

  • westx211westx211 Member Posts: 41,594 Arc User
    chipg7 wrote: »
    aoav160 wrote: »
    chipg7 wrote: »
    aoav160 wrote: »
    chipg7 wrote: »
    I imagine that QA while working from home is a new type of hell.

    STO isn't the only game suffering from this right now. Heck, games aren't even the only industry suffering from bad or delayed content.

    Still not happy about it, but such is pandemic normal.

    No it's not difficult at all. Our devs where I work saw zero work interruptions. It's poor management if they are using that excuse.
    We're gonna need a lot more info about your work to know if the scale is even comparable.

    I'm not asking for that info of course, but unless you work for a company that has a game with the playerbase size of STO, then I'm gonna take what you say as a poor comparison.

    +10M active daily users and verified five 9's. @lordkerdoch @mzanitak can verify my IRL if it's important. But the data breach whine is an excuse that should have been mitigated long before remote work. If they cannot secure it on their VPN/VM it never was secure.
    So you sound way bigger and with a bigger infrastructure than Cryptic. And no, I don't need any verification of cred or whatever. Get off your high horse. You have zero idea about Cryptic's setup or management. Working in one company doesn't give you limitless insight into all others.

    And I'm not saying Cryptic's managment has to be amazing. I'm saying we don't know, and you don't either.

    If you're that upset, you're welcome to go play your own company's games instead.

    IF someone who works in the industry isn't allowed to criticize another company then who is? Who's allowed to call our poor practices on Cryptic's part? Cryptic themselves? You know its bad business for a company to admit that they screwed up or had poor management, that stuff only leaks when it reaches a boiling point and someone in the company discreetly lets a journalist know how sh*t everything is. Like with Anthem.

    Sure the situation is different, but an Employee who works at Target, can recognize how terrible the management is at Walmart for example. Similar jobs DO enable people to have insight on other jobs.
    Men are not punished for their sins, but by them.
  • chipg7chipg7 Member Posts: 1,568 Arc User
    Cue the Cryptic Defense Force....they'll be here shortly to explain why it is your fault.

    The CDF has been here for quite some time now. One has already made a list of content "additions" so we all know where our money has been going.
    So... you're saying the "CDF member" who provided an actual list of updates is somehow the pointless addition to this thread, and that we should just listen to the whiners who complain with no context?

    K. Good luck with that.
    IQ5QBRg.png
  • aoav160aoav160 Member Posts: 436 Arc User
    chipg7 wrote: »
    aoav160 wrote: »
    chipg7 wrote: »
    aoav160 wrote: »
    chipg7 wrote: »
    I imagine that QA while working from home is a new type of hell.

    STO isn't the only game suffering from this right now. Heck, games aren't even the only industry suffering from bad or delayed content.

    Still not happy about it, but such is pandemic normal.

    No it's not difficult at all. Our devs where I work saw zero work interruptions. It's poor management if they are using that excuse.
    We're gonna need a lot more info about your work to know if the scale is even comparable.

    I'm not asking for that info of course, but unless you work for a company that has a game with the playerbase size of STO, then I'm gonna take what you say as a poor comparison.

    +10M active daily users and verified five 9's. @lordkerdoch @mzanitak can verify my IRL if it's important. But the data breach whine is an excuse that should have been mitigated long before remote work. If they cannot secure it on their VPN/VM it never was secure.
    So you sound way bigger and with a bigger infrastructure than Cryptic. And no, I don't need any verification of cred or whatever. Get off your high horse. You have zero idea about Cryptic's setup or management. Working in one company doesn't give you limitless insight into all others.

    And I'm not saying Cryptic's managment has to be amazing. I'm saying we don't know, and you don't either.

    If you're that upset, you're welcome to go play your own company's games instead.

    Not a gaming company, not upset but I am going to point when the CDF is wrong.
  • chipg7chipg7 Member Posts: 1,568 Arc User
    edited October 2020
    westx211 wrote: »
    chipg7 wrote: »
    aoav160 wrote: »
    chipg7 wrote: »
    aoav160 wrote: »
    chipg7 wrote: »
    I imagine that QA while working from home is a new type of hell.

    STO isn't the only game suffering from this right now. Heck, games aren't even the only industry suffering from bad or delayed content.

    Still not happy about it, but such is pandemic normal.

    No it's not difficult at all. Our devs where I work saw zero work interruptions. It's poor management if they are using that excuse.
    We're gonna need a lot more info about your work to know if the scale is even comparable.

    I'm not asking for that info of course, but unless you work for a company that has a game with the playerbase size of STO, then I'm gonna take what you say as a poor comparison.

    +10M active daily users and verified five 9's. @lordkerdoch @mzanitak can verify my IRL if it's important. But the data breach whine is an excuse that should have been mitigated long before remote work. If they cannot secure it on their VPN/VM it never was secure.
    So you sound way bigger and with a bigger infrastructure than Cryptic. And no, I don't need any verification of cred or whatever. Get off your high horse. You have zero idea about Cryptic's setup or management. Working in one company doesn't give you limitless insight into all others.

    And I'm not saying Cryptic's managment has to be amazing. I'm saying we don't know, and you don't either.

    If you're that upset, you're welcome to go play your own company's games instead.

    IF someone who works in the industry isn't allowed to criticize another company then who is? Who's allowed to call our poor practices on Cryptic's part? Cryptic themselves? You know its bad business for a company to admit that they screwed up or had poor management, that stuff only leaks when it reaches a boiling point and someone in the company discreetly lets a journalist know how sh*t everything is. Like with Anthem.

    Sure the situation is different, but an Employee who works at Target, can recognize how terrible the management is at Walmart for example. Similar jobs DO enable people to have insight on other jobs.
    Except we have zero actual evidence to suggest poor management. It's an assumption, made by someone in another section of the industry, within a company with seemingly much bigger infrastructure.

    I can't work at McDonald's and say my experience and insight is valid in judging the management or style of a city-based local franchise. Completely different scale, probably offering a different product and service. Let alone the complications of a pandemic on smaller businesses.

    It's not the criticism I'm calling out here. It's the baseless accusation.
    IQ5QBRg.png
  • chipg7chipg7 Member Posts: 1,568 Arc User
    aoav160 wrote: »
    chipg7 wrote: »
    aoav160 wrote: »
    chipg7 wrote: »
    aoav160 wrote: »
    chipg7 wrote: »
    I imagine that QA while working from home is a new type of hell.

    STO isn't the only game suffering from this right now. Heck, games aren't even the only industry suffering from bad or delayed content.

    Still not happy about it, but such is pandemic normal.

    No it's not difficult at all. Our devs where I work saw zero work interruptions. It's poor management if they are using that excuse.
    We're gonna need a lot more info about your work to know if the scale is even comparable.

    I'm not asking for that info of course, but unless you work for a company that has a game with the playerbase size of STO, then I'm gonna take what you say as a poor comparison.

    +10M active daily users and verified five 9's. @lordkerdoch @mzanitak can verify my IRL if it's important. But the data breach whine is an excuse that should have been mitigated long before remote work. If they cannot secure it on their VPN/VM it never was secure.
    So you sound way bigger and with a bigger infrastructure than Cryptic. And no, I don't need any verification of cred or whatever. Get off your high horse. You have zero idea about Cryptic's setup or management. Working in one company doesn't give you limitless insight into all others.

    And I'm not saying Cryptic's managment has to be amazing. I'm saying we don't know, and you don't either.

    If you're that upset, you're welcome to go play your own company's games instead.

    Not a gaming company, not upset but I am going to point when the CDF is wrong.
    So... you just proved my point. Your company isn't even in gaming.

    So remind me again why you are 100% qualified to assess the operational management of a gaming company?
    IQ5QBRg.png
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