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Forums > Home› Support› PC Gameplay Bug Reports

Re: Ticket 292144: Regularly Experiencing Rubber Banding

danh2os#3875 danh2os
danh2os#3875
 Member Posts: 3 Arc User
in PC Gameplay Bug Reports
Hello, I've been experiencing lag and rubber banding ever since I started playing STO. I was hoping that it would clear up eventually but it hasn't. I spent some time troubleshooting this problem with advice from support. Here are my results...

1) I disabled on On-Demand patching when I started playing a couple of months ago, still disabled.
2) Proxies are disabled.
3) Tried safe mode, no change.
4) RivaTuner Statistics Server, MSI Afterburner, Razer Chroma, Razer Synapse, and SteelSeries Engine 3 software are not present on my machine.
5) Disabled Windows 10 Firewall, no change.
6) I'm using a Gigabit wired connection to my router. Linksys WRT-1900AC. Cable internet.
7) I use Window 10 Defender Anti-Virus.
8) Power cycled Cable Modem and Router, no change.

What I have observed is that the rubber banding occurs when there are a lot of clients in the same instance as me. If I change to an instance that isn't full, the problem goes away until the instance fills up. GM Chancellor Knuckles recommended that I post my issue to the bug report forum so the QA team may see it. I'm providing my tracert info below for your review in case it is helpful.
Microsoft Windows [Version 10.0.19041.450]
(c) 2020 Microsoft Corporation. All rights reserved.

C:\Users\danh2os>tracert patchserver.crypticstudios.com

Tracing route to patchserver.crypticstudios.com [208.95.184.200]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms grimnet [192.168.1.1]
2 9 ms 7 ms 7 ms 10.51.0.1
3 8 ms 8 ms 8 ms 100.127.74.24
4 7 ms 9 ms 8 ms 100.120.100.12
5 23 ms 25 ms 23 ms 68.1.4.252
6 35 ms 19 ms 19 ms 68.105.30.150
7 20 ms 25 ms 19 ms ae19.cs1.lax112.us.zip.zayo.com [64.125.25.122]
8 21 ms 19 ms 19 ms ae13.mpr1.lax12.us.zip.zayo.com [64.125.28.231]
9 25 ms 20 ms 24 ms 128.177.68.30
10 20 ms 22 ms 20 ms po110.bs-a.sech-lax.netarch.akamai.com [23.57.96.243]
11 20 ms 20 ms 20 ms a72-52-1-167.deploy.static.akamaitechnologies.com [72.52.1.167]
12 21 ms 21 ms 19 ms ae120.access-a.sech-lax.netarch.akamai.com [23.57.96.249]
13 29 ms 28 ms 28 ms 93.191.173.105
14 88 ms 89 ms 92 ms a72-52-28-178.deploy.static.akamaitechnologies.com [72.52.28.178]
15 107 ms 92 ms 95 ms 198.49.243.237
16 89 ms 88 ms 91 ms patchserver.crypticstudios.com [208.95.184.200]

Trace complete.
Tagged:

Comments

  • aoav160aoav160 Member Posts: 443 Arc User
    Yes, today is really bad.
  • aoav160aoav160 Member Posts: 443 Arc User
    It's their subpar infrastructure.

    C:\WINDOWS\system32>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.184.200]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.1.1
    2 1 ms <1 ms <1 ms 10.0.0.1
    3 10 ms 12 ms 7 ms 96.120.49.109
    4 8 ms 10 ms 9 ms po-302-1222-rur02.anoka.mn.minn.comcast.net [68.85.169.105]
    5 9 ms 9 ms 9 ms be-13-ar01.roseville.mn.minn.comcast.net [96.108.188.189]
    6 18 ms 21 ms 20 ms be-13367-cr02.350ecermak.il.ibone.comcast.net [68.86.94.81]
    7 19 ms 20 ms 19 ms be-1302-cs03.350ecermak.il.ibone.comcast.net [96.110.36.105]
    8 21 ms 18 ms 20 ms be-2301-pe01.350ecermak.il.ibone.comcast.net [96.110.37.10]
    9 21 ms 17 ms 17 ms as2906-c-2.sanjose.ibone.comcast.net [173.167.57.98]
    10 51 ms 54 ms 50 ms if-ae-22-2.tcore2.ct8-chicago.as6453.net [64.86.79.1]
    11 50 ms 49 ms 50 ms if-ae-37-60.tcore1.aeq-ashburn.as6453.net [66.198.154.26]
    12 50 ms 50 ms 50 ms 66.198.154.186
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 54 ms 54 ms 68 ms ae121.access-a.sech-iad.netarch.akamai.com [209.200.144.205]
    16 63 ms 61 ms 62 ms a209-200-171-102.deploy.static.akamaitechnologies.com [209.200.171.102]
    17 80 ms 63 ms 68 ms 198.49.243.237
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * 61 ms 61 ms patchserver.crypticstudios.com [208.95.184.200]

    Trace complete.
  • lordkerdochlordkerdoch Member Posts: 34 Arc User
    Shocker, when people get near akamai, it starts going downhill.
  • fred26291#2759 fred26291
    fred26291#2759
         Member Posts: 1,333 Arc User
    edited September 2020
    My location is North East USA with a Lifetime Membership.

    Tracing route to patchserver.crypticstudios.com [208.95.184.200]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms Linksys15137 [192.168.1.1]
    2 11 ms 7 ms 7 ms 10.2.112.1
    3 9 ms 8 ms 13 ms 100.120.244.128
    4 7 ms 8 ms * 100.120.245.47
    5 13 ms 13 ms 13 ms nyrkbprj01-ae3.0.rd.ny.cox.net [68.1.5.157]
    6 13 ms 17 ms 13 ms nyrkbbrj02-ge-100.302.r2.ny.cox.net [68.105.31.70]
    7 14 ms 13 ms * ae16.cs1.lga5.us.zip.zayo.com [64.125.25.56]
    8 12 ms 13 ms 13 ms ae13.er3.lga5.us.zip.zayo.com [64.125.27.45]
    9 12 ms 15 ms 15 ms 208.184.23.222.IPYX-143212-001-ZYO.zip.zayo.com [208.184.23.222]
    10 * * * Request timed out.
    11 * * * Request timed out.
    12 14 ms 13 ms 12 ms ae121.access-a.sech-lga.netarch.akamai.com [23.57.97.251]
    13 19 ms 19 ms 20 ms ae156-2224.access-a.sech-iad.netarch.akamai.com [23.211.114.23]
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * 27 ms patchserver.crypticstudios.com [208.95.184.200]
  • aoav160aoav160 Member Posts: 443 Arc User
    It's is still happening everywhere in the game.
  • UnknownUnknown
    This content has been removed.
  • danh2os#3875 danh2os
    danh2os#3875
         Member Posts: 3 Arc User
    keepcalmchiveon wrote: »
    aoav160 wrote: »
    It's is still happening everywhere in the game.

    its been a thing in the game for years. they know it, but they wont fix it.

    I would appreciate an official statement from Cryptic regarding the performance issues as I am reluctant to invest in the game if there are no plans to address this. I find it difficult to enjoy the game as it fells like I'm fighting to move forward like my character/ship is moving through quicksand.
  • UnknownUnknown
    edited September 2020
    This content has been removed.
  • aoav160aoav160 Member Posts: 443 Arc User
    It is disgustingly terrible today.
  • dwwolfedwwolfe Member Posts: 41 Arc User
    C:\Users\bud>ping patchserver.crypticstudios.com

    Pinging patchserver.crypticstudios.com [208.95.184.200] with 32 bytes of data:
    Reply from 208.95.184.200: bytes=32 time=63ms TTL=47
    Reply from 208.95.184.200: bytes=32 time=63ms TTL=47
    Reply from 97.71.137.169: Destination net unreachable.
    Reply from 97.71.137.169: Destination net unreachable.

    Ping statistics for 208.95.184.200:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 63ms, Maximum = 63ms, Average = 63ms

    C:\Users\bud>ping patchserver.crypticstudios.com

    Pinging patchserver.crypticstudios.com [208.95.184.200] with 32 bytes of data:
    Reply from 97.71.137.169: Destination net unreachable.
    Reply from 97.71.137.169: Destination net unreachable.
    Reply from 208.95.184.200: bytes=32 time=63ms TTL=47
    Reply from 208.95.184.200: bytes=32 time=63ms TTL=47

    Ping statistics for 208.95.184.200:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
    Approximate round trip times in milli-seconds:
    Minimum = 63ms, Maximum = 63ms, Average = 63ms
    Too many characters to list but still adding more.......The addiction to this game is real
  • dwwolfedwwolfe Member Posts: 41 Arc User
    Makes 4th day of this now
    Too many characters to list but still adding more.......The addiction to this game is real
  • aoav160aoav160 Member Posts: 443 Arc User
    edited September 2020
    Still severe rubber banding after PC Patch for 9/23/20.
  • UnknownUnknown
    This content has been removed.
  • eazzieeazzie Member Posts: 4,255 Arc User
    keepcalmchiveon wrote: »
    well, supposedly they are going to apply a "fix" in Oct, or such time, and see if that will help/reduce/eliminate the lag. this was presented in the 10-forward posted by stawm in the general discussion area.

    we shall see.

    Correct. @ambassadorkael#6946 said that new tech was to be introduced
  • danh2os#3875 danh2os
    danh2os#3875
         Member Posts: 3 Arc User
    I would like to report that, for me, the rubber banding has been reduced approximately 80%. While not perfect, the game is quite playable and enjoyable. Thanks to everyone for the adjustment!
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