test content
What is the Arc Client?
Install Arc

Items Lost Bug List

1192022242529

Comments

  • fahrin1fahrin1 Member Posts: 1 Arc User
    Character: Ethrin
    Faction: Starfleet
    Item: Console - Universal - Ferrofluid Hydraulic Assembly
    Mk and Rarity: MkXV, Epic
    The approximate date/ time it was last seen: 1/29/20. Around 5pm EST.

    I noticed it was missing after switching around on ships and it was no longer loading with loadouts on other ships. Does not appear in inventory, overflow bag, or bank.
  • dovahkiin117#7512 dovahkiin117 Member Posts: 5 Arc User
    edited January 2020
    Character: Dova
    Faction: Starfleet
    Items: Heavy Biomolecular Phaser Turret Mark XV Very Rare, Trilithium Enhanced Phaser Turret Mark XV Rare, Fleet Dual Heavy Cannons Mark XV Epic
    Approx. time last seen: 1/25/2020
    Noticed they were missing when trying to place them on one of my ships, after playing with beams for a while. Could not find them in bank, inventory or on other ships.
    Was advised to post this here by a GM.

  • jcswwjcsww Member Posts: 6,826 Arc User
    I have had one of my three T6 Ship Tokens disappear from my Account Bank. I filed a bug report in-game when I noticed it, but I can't even view my tickets in-game to see if anything has resulted in it. I have had no communication on the issue, when reported, which was a couple of weeks ago.
  • alissa#5135 alissa Member Posts: 61 Arc User
    ok here we go i just lost a few items is all the are on my two science bridge officer one name is Nar and the other one also science bridge officer Nelen Exll they both had Very Cold in Space I, II, III they no longer have it :cry: please help thank you
    A Great man once said "Live Long and Prosper, I have been and always shall be your friend"
  • Character: Hilda
    Handle : @gurneyhallek
    Faction : KDF aligned Romulan
    Missing : Vulnerability locater [Tricobalt] Mk XV epic
    Last seen: ~November 21-25 2019, during item upgrade weekend

    Bought and upgraded a full tricobalt build, saved loadout and then switched back to quantum loadout. Recently, upon switching to the tricobalt loadout, 1 of my spire tac consoles is missing and it's ghost image says it's equipped on another ship but it isn't and is nowhere in any of my inventory. I've had items go missing in the past and have become diligent about changing protected status to 'On,' so I'm confident I didn't somehow toss it out by mistake.
    qaAuoh7.gif
  • wyzegoiwyzegoi Member Posts: 4 Arc User
    Character: Z'iva@wyzegoi

    January 29, 2020 Created Iconian deflector array through the reputation tab. It was in my inventory, I double clicked on it and ....POOF.....disappeared!!! Not on ship nor on any ship in my possession, nor in any inventory that I can access.
  • sthe91sthe91 Member Posts: 5,971 Arc User
    wyzegoi wrote: »
    Character: Z'iva@wyzegoi

    January 29, 2020 Created Iconian deflector array through the reputation tab. It was in my inventory, I double clicked on it and ....POOF.....disappeared!!! Not on ship nor on any ship in my possession, nor in any inventory that I can access.

    Is it in your Visuals tab?
    Where there is a Will, there is a Way.
  • liz81liz81 Member Posts: 2 Arc User
    On January 30th 2020, I paid zen to complete the Borg event and obtained a 100% Discount Coupon: Tier 6 Ship. I then proceeded to pay 720 Zen to complete the mission I had listed under "Second Chance" in the events tab which should have awarded me a 2nd 100% Discount Coupon: Tier 6 Ship. I have yet to receive this item. Can you please assist in correcting this. I have been asked by a GM to post a bug report in this forum on this issue. I have now done so and I see I am not the only one to have reported this issue via the forums as another player posted the same issue 3 days prior to my experience with this problem. Please fix and provide T6 Coupon please and thank you.
  • alissa#5135 alissa Member Posts: 61 Arc User
    ok here we go i just lost a few items is all the are on my two science bridge officer one name is Nar and the other one also science bridge officer Nelen Exll they both had Very Cold in Space I, II, III they no longer have it :cry: please help thank you
    ok here we go i just lost a few items is all the are on my two science bridge officer one name is Nar and the other one also science bridge officer Nelen Exll they both had Very Cold in Space I, II, III they no longer have it :cry: please help thank you

    ok none of the winter training manuals are showing up on my; bridge officers :((
    A Great man once said "Live Long and Prosper, I have been and always shall be your friend"
  • xuaedanxuaedan Member Posts: 11 Arc User
    The Section 31 Heavy Phaser Rifle is no longer available in my Reclaim Tab and the issue is account wide. None of my toons can reclaim it as it is not even listed anymore.
  • iggibuh1976iggibuh1976 Member Posts: 2 Arc User
    My 3 piece borg space set are all gone. They where all on "protection on" mode and have made a ticket about it ingame also asking for help to get it back.
  • frtizoidfrtizoid Member Posts: 11 Arc User
    Re: Ticket #91140 Use of older T6 Token: Can not use this token, it is not recognized and when attempted to use, response is " can not mount this item". ARC says it looks like a bug and will pass this info on BUT does not tell me if I will get a new one or credit for this one. They say the ticket is closed/resolved, well maybe for them but not for me. I would appreciate a response, thank you.
  • sthe91sthe91 Member Posts: 5,971 Arc User
    frtizoid wrote: »
    Re: Ticket #91140 Use of older T6 Token: Can not use this token, it is not recognized and when attempted to use, response is " can not mount this item". ARC says it looks like a bug and will pass this info on BUT does not tell me if I will get a new one or credit for this one. They say the ticket is closed/resolved, well maybe for them but not for me. I would appreciate a response, thank you.

    What ship were you trying to purchase using the older T6 token? Ships that are in the New category of the exchange are not able to be purchased this way until they are out of said category.
    Where there is a Will, there is a Way.
  • frtizoidfrtizoid Member Posts: 11 Arc User
    Appreciate the come-back but as I mentioned above NONE of the ship categories recognized the token and as stated above when "clicked on" states that "can not mount the item" for any ship.
  • sthe91sthe91 Member Posts: 5,971 Arc User
    frtizoid wrote: »
    Appreciate the come-back but as I mentioned above NONE of the ship categories recognized the token and as stated above when "clicked on" states that "can not mount the item" for any ship.

    That is a very strange bug!
    Where there is a Will, there is a Way.
  • frtizoidfrtizoid Member Posts: 11 Arc User
    Thanks for the reply, the token remains in my inventory hoping that ARC will do something.
  • goldenears20kgoldenears20k Member Posts: 2 Arc User
    after what seems like a few year hiatus...i logged into my account and was looking at one of my characters bank. i selected the lobi crystals in my account, in an attempt to view the store....and they disappeared.
  • nightstrikerx88nightstrikerx88 Member Posts: 2 Arc User
    I lost my T6 ship coupon, unsure how it happened. Was debating on which ship I should buy one day, the next it was gone. I have a previously unfinished T6 ship coupon sitting at 750/3000 from summer last year, and the 3000/3000 completed and claimed coupon on my event page. No buttons to claim it under event tab in reputation either. I did buy out the coupon at around 2100/3000 progress if I recall, but I'm unsure if that would be related to the bug of it disappearing on me.

    Has this happened to anyone else?
  • Character: Brentwood
    Faction: Starfleet
    Item: Skill Retrain Token
    Missing amount: 3
    Date/Time: February 4, 2020 at around 1:15 pm PST I beleive.

    i redeemed the Alienware Discovery starter bundle and through that got the Elite Services starter pack but never received the 3 retrain tokens that came with the starter pack.
  • borg0vermindborg0vermind Member Posts: 498 Arc User
    Character: Alien
    Handle: @borgOvermind
    Faction: JH
    Item: Universal Kit Module - Agony Field Generator
    Missing amount: 4

    Note: I intentionally kept 6 of them from during Discovery launch and when re-searching my inventory I could only find 2.
  • kc0iwskc0iws Member Posts: 3 Arc User
    Missing BALTH Science Intel (T6) from Acquire Ship Store. I got the Cross Faction Intel Pack Promotion but the ship doesn't appear so that I can claim it.

    Account: Shelok@kc0iws
  • knochengeigerknochengeiger Member Posts: 89 Arc User
    I have equippped Hangar Pets disappeared from their ship on two different chars:

    Vye@Kn0chengeiger, Federation
    Ship: Fleet Tellarite Pralim Flight Deck Assault
    Pets: Elite Tellarite Adamant Fighters, Ultra Rare

    I had 2 Hangars of Elite Tellarite Fighters equipped on the Pralim. I bought them both on the same day in the Fleet Starbase about mid 2019. Now one Hangar bay suddenly is empty, the other Hangar still has it's Pets. The missing Hangar Fighters are nowhere in my inventory. I can't say exactly when they disappeared, since i didn't play from mid 2019 to November 2019, they have disappeared sometime in that timeframe.
    Xai's@Knochengeiger, Federation
    Ship: Voth Bastion FDC T5U
    Pets: Voth Heavy Fighers, Rare

    Same case as above, except these are the standard Fighters that came with the Ship and are not bought from Starbase.

    I have several other Chars with Hangar Ships, both 1 or 2 Hangars of different classes. The Bug did not affect any of those.
    We want to keep the foundry.
  • fred26291#2759 fred26291 Member Posts: 1,305 Arc User
    Both of my romulans are missing their combat horta from mine enemy?
    Although i reran the mission to replace one of them, i have no intention of rerunning the mission to replace the other one.
    I replaced the first one cause i thought maybee i forgot which aparently i did not, then i see the other romulan is also missing his so now i know theres an issue someplace.
    jarok@tomilak would appreciate being returned his combat horta which up until recently i know he had.
    Thanks.
  • mthief86mthief86 Member Posts: 1 Arc User
    My Advanced Radiant Quantum Torpedo Launcher Mk XV has disappeared from my ships on Twelve@MonkeyThief

    It had been on my Legendary Pilot Warship and when I was setting up my next ship (Alliance Battlecruiser), found it had disappeared. I had it on 21 Feb when I set up the Pilot Warship. Switching back to the Pilot Warship left a blank slot.
  • cyberpenguin73cyberpenguin73 Member Posts: 63 Arc User
    Support recommended that I report a bug that caused all of my ships gear to completely disappear when I readied a new ship. It was nowhere to be found. My character will need to be rolled back to before it happened to get my gear back.
  • trenthowelltrenthowell Member Posts: 52 Arc User
    Character name: Trent
    Handle: @Howell2751
    Items missing:
    40k Energy Credits
    32,500 Dilithium
    4 P.stellaviatori Spores
    750 Discovery Marks

    Date/Time: February 29th around 7:30-7:50 pm EST

    Was asked by a GM to make a post to progress the investigation, so here it is. Tho this is more my goof (I think) than a bug, but I was filling up one of my reps for the Discovery Warp Core and when I was filling the last spore container, I either accidentally hit cancel or the reputation ate my items, except for 1 spore canister. Really just looking to get my Dilithium and marks back.
  • echogearechogear Member Posts: 20 Arc User
    I just upgraded to a Prolonged Engagement phaser array to a MK XIV then it disappeared from my inventory.. The kicker is that according to the Dil store I have a Prolonged Engagement phaser in my inventory.. Help I spent Two Omega (mark and Quality) and one phoenix upgrades on it.

    the account's name is Raneko the Character is Kathy Cable.

    Also not getting the experimental Railgun when I unpack the Legendary NX-class.
  • froberg1froberg1 Member Posts: 2 Arc User
    Character Name Ri'arr

    Accidentally deleted gear when ship was discharged, need to have character rolled back to date prior to March 7
  • leceterleceter Member Posts: 196 Arc User
    edited March 2020
    --- deleted ---
    Post edited by leceter on
  • blythe909blythe909 Member Posts: 2 Arc User
    The free bridge options known as Defiant, Strategic, Victory, and Vivid have disappeared from my Ship Customization. They are no longer available in any form. It is effecting all my characters and is unfortunate because they are my favorite bridges. GM tells me it's a glitch and to report it here. Please look into this and tell me how to fix it.
Sign In or Register to comment.