I havnet got on in STO since last month. Just recently (pass a few days) I cannot start up my game without crashing. As soon I press engage it loads up and after the loading menu it crashes. I have tried reinstalling my game and launching in safe mode but it didnt work. I am getting P.O. Can anymore try and help?
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Do you have Intel integrated graphics? If so you're FUBARed. There is a known issue with the integrated graphics chipsets since the Nov 12th patch and they are NOT fixing it, apparently.
Any word on why not?
No word period, from anyone, full stop. No community manager, no Dev, no game master, no senior game master, no representative from Cryptic has even commented on the issue, other than the standard: "it's a bug". So for those of us who are FUBARed, it is now day 36 and counting with no word, no fix, and no STO.
They are also deleting bug tickets without even responding now, so you can see why I don't think they are going to fix it.
Strangely, I had better luck today. I tried opening the game with "Run as Administrator" and I got a full 1 screen further into the process before crashing. Instead of booting me as the screen switches to the character select screen, I actually got to the character select screen. The selected character moved for a few seconds before the game froze. I let it sit like that for about half an hour before deciding it wasn't going to recover. I was able to get to that point 3 times, never being able to click the Play button before it froze.
Are you people taking a gander at the forums and seeing the issues players are having ??? or is it you don't give a rats ??
The players pay your wages don't forget that, now get on yr bikes and fix this bloody issue ok,
I have been attempting to get into game for the last hour lol,
> I havnet got on in STO since last month. Just recently (pass a few days) I cannot start up my game without crashing. As soon I press engage it loads up and after the loading menu it crashes. I have tried reinstalling my game and launching in safe mode but it didnt work. I am getting P.O. Can anymore try and help?
Have the System Requirements changed??
I used to be able to play, (indeed I had this PC custom built to cope with STO Reqs) but now it crashes every time when it gets to the graphic display check screen.
Admittedly I have not launched it for over a year, but now keen to get back into STO.
UPDATE: I was able to remove the crash by loading the default setting of my NVidia driver.
- I select the ENGAGE button, the Cryptic screen comes up, it flickers once, and then locks up with the blue spinning wheel of death.
- On my task manager, it always goes to 'Not Responding', and I have to select END TASK to get out of it.
I uninstalled the game and reinstalled it...that did not fix the issue. I also verified that all of my drivers are up to date/current. This is really frustrating.
update: I reinstalled the game again (3rd time) and rebooted my computer. That seemed to fix the issue and I'm able to get in now.