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Extended Maintenance 5/16 and 5/23

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  • duncanidaho11duncanidaho11 Member Posts: 7,608 Arc User
    edited May 2017
    I'd love to know the logic behind doing this and also putting on the MI event rather than delaying it so there's no overlap.

    What'd be the point in either delaying necessary platform maintenance or an entire event just so there's no overlap? It's not like this can't be compensated for either by the existing extra time in the event (14 transporter tokens over 21 days) or an extra day tacked onto that.
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  • arkyboyarkyboy Member Posts: 115 Arc User
    edited May 2017
    sunfrancks wrote: »
    Hey folks,
    2pm
    I've updated the OP, but tomorrow's maintenance has been extended until 2pm PT. All games will be down during that time. Thanks for being patient.

    So the maintenance taking 8 hours (est) means EU won't be able to play at all tomorrow?

    This is 2pm - 10pm UK time....

    Actually that means NO ONE anywhere will be able to play Star Trek Online. :p
    [img][/img]Screenshot%2067_zps8ijfhubt.png
  • anodynesanodynes Member Posts: 1,893 Arc User
    2pm til 10pm uk time is kind of when a lot of EU folk would be playing so yes we do lose a day.

    I'd love to know the logic behind doing this and also putting on the MI event rather than delaying it so there's no overlap. Are player numbers dropping so fast that cryptic needs another bums on seats event to show numbers to the pwe overlords?

    Or why they don't take those 8 hour chunks and stagger the maintenance so the same part of the globe doesn't have to put up with the lost days.

    There's been a 3 week event like this at approximately this time of year for the last 3 years, at least, so no desperation here, just a regular event for this time of year. As for the maintenance, it happens during business hours, and the servers are located in the US, so that means it happens now. It's unfortunate for those who live in other parts of the world, but it's a fairly rare thing, occurring on an irregular schedule, rarely more often than once a quarter. I think you'll survive.
    Before you say that nobody asked for a feature, remember that an online game is not a democracy.
  • zedbrightlander1zedbrightlander1 Member Posts: 13,926 Arc User
    arkyboy wrote: »
    sunfrancks wrote: »
    Hey folks,
    2pm
    I've updated the OP, but tomorrow's maintenance has been extended until 2pm PT. All games will be down during that time. Thanks for being patient.

    So the maintenance taking 8 hours (est) means EU won't be able to play at all tomorrow?

    This is 2pm - 10pm UK time....

    Actually that means NO ONE anywhere will be able to play. :p

    NO ONE, anywhere? So DDO, TOR and WOW are all down, too? :Gasp:
    f5cc65bc8f3b91f963e328314df7c48d.jpg
    Sig? What sig? I don't see any sig.
  • arkyboyarkyboy Member Posts: 115 Arc User
    edited May 2017
    arkyboy wrote: »
    sunfrancks wrote: »
    Hey folks,
    2pm
    I've updated the OP, but tomorrow's maintenance has been extended until 2pm PT. All games will be down during that time. Thanks for being patient.

    So the maintenance taking 8 hours (est) means EU won't be able to play at all tomorrow?

    This is 2pm - 10pm UK time....

    Actually that means NO ONE anywhere will be able to play. :p

    NO ONE, anywhere? So DDO, TOR and WOW are all down, too? :Gasp:

    The discussion is about STAR TREK ONLINE BEING DOWN...try to pay attention. My comment has been edited for your better understanding. B)
    [img][/img]Screenshot%2067_zps8ijfhubt.png
  • eristhevortaeristhevorta Member Posts: 1,024 Bug Hunter
    edited May 2017
    When we lose a full day and many hours on other days, can we please get an extension of the Mirror Invasion event? Otherwise I doubt if I can get to 14 if it keeps going like this.
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  • salvation4salvation4 Member Posts: 1,148 Arc User
    Fleet Admirals log: Stardate: BLAH!!!!!!!!!!!!!!!!!!!!!!

    The crew seems to be in a frozen state due to an entity greater than Q..It calls itself Cryptic..We hope we can negotiate some sort of an agreement where the crew can resume normal duty but thus far negotiations have failed..We dont know how long this standoff will be for but I'd say weér at the mercy of cryptic..

    Fleet Admiral out.. :p:p:p
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    Kanak'lan-TRIBBLE (LVL 65 DOM Gamma ENG) TRIBBLE (June 2018)
  • dkeith2011dkeith2011 Member Posts: 585 Arc User
    The Mirror event will be extended by one day to make up for this, right?
  • karldavykarldavy Member Posts: 9 Arc User
    arkyboy wrote: »
    sunfrancks wrote: »
    Hey folks,
    2pm
    I've updated the OP, but tomorrow's maintenance has been extended until 2pm PT. All games will be down during that time. Thanks for being patient.

    So the maintenance taking 8 hours (est) means EU won't be able to play at all tomorrow?

    This is 2pm - 10pm UK time....

    Actually that means NO ONE anywhere will be able to play. :p

    NO ONE, anywhere? So DDO, TOR and WOW are all down, too? :Gasp:

    people still play the interactive novel game known as tor ??? i subbed up last month done 1 quest went afk my pet had completed the entire quest it was then i realised my 3 year old could play this ... set it to a harder difficulty sat my daughter on my lap and watched her pawn ... i unsubbed once she was done

  • salvation4salvation4 Member Posts: 1,148 Arc User
    karldavy wrote: »
    arkyboy wrote: »
    sunfrancks wrote: »
    Hey folks,
    2pm
    I've updated the OP, but tomorrow's maintenance has been extended until 2pm PT. All games will be down during that time. Thanks for being patient.

    So the maintenance taking 8 hours (est) means EU won't be able to play at all tomorrow?

    This is 2pm - 10pm UK time....

    Actually that means NO ONE anywhere will be able to play. :p

    NO ONE, anywhere? So DDO, TOR and WOW are all down, too? :Gasp:

    people still play the interactive novel game known as tor ??? i subbed up last month done 1 quest went afk my pet had completed the entire quest it was then i realised my 3 year old could play this ... set it to a harder difficulty sat my daughter on my lap and watched her pawn ... i unsubbed once she was done

    TOR is bad, looks petty and nothing but a money grab game..I use to play it..Now I use it on STO maintenance days only for time pass for about 30 mins till I'm bored and till my STO client finishes patching and is online again..
    Adrian-Uss Sovereign NCC-73811 (LVL 65 FED ENG) UR/E MKXV Fleet Intel Assault Cruiser (April 2012) (Main)
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  • euronynouseuronynous Member Posts: 1 Arc User
    So does this mean for tribble too??
  • crm14916crm14916 Member Posts: 1,159 Arc User
    I don't mind TOR... I sub for one month once a year... Right around my birthday with an Amazon gift card... That way I don't have to worry about the recurring subscription... Anyway, it opens all the content for me to play on all 8 of my toons (one for each faction)... It usually takes me a full year to get them done, so I'm happy...

    :)
    CM
    "Equipped with his five senses, man explores the universe around him and calls the adventure science." - Edwin Hubble
  • buckfutterherbuckfutterher Member Posts: 2 Arc User
    seems as though the downtime would be better if started on an east coast time frame or at least through the early morning hours like 5AM EST then maybe people would be able to play by the time they were off work , myself id be happy if i could get a @name rename instead of a run around,still though i play anytime i can ty for the continued content , but common dont give some people an archon class and not all of us :P
  • ravnmysteravnmyste Member Posts: 8 Arc User
    > @vegeta50024 said:
    > theskyguy21#2477 wrote: »
    >
    > Does this mean that Console-Captains get Season 13?
    >
    >
    >
    >
    > Season 13 wasn't announced for Consoles so not they're not getting it tomorrow.

    Yes it was actually there banner on the consoles saying June something can't remember the date
  • blackjack#9978 blackjack Member Posts: 18 Arc User
    Guys

    Stop moaning about then doing maintenance. As an ex Systems Administrator I know what it is like to run a big game like this. If they are making the game more stable then let them take all the time they need. Its best to get things right first.

    If they are upgrading hardware or the software then that takes time, just think how big the database is and how much data they have to deal with.

    If there are problems after this, then we can moan. I am personally a lifetime subscriber so if they do mess up I want some kind of compensation, as we all will. While I am on about being a lifetime subscriber, who do PCs get 500 zen per month but us console users not? That I would like answering.

    Also for those who are moaning about events going on, did you not plan around this maintenance, its not like they didn't give us any notice?

    The Season 13 is coming to consoles on the 6th of June for people who missed it.

    For anyone who wants to hit me up in Eight of Severn in the game, Romulan, in the 4th Legion Vanguard.
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  • questeriusquesterius Member Posts: 7,260 Arc User
    Guys

    Stop moaning about then doing maintenance. As an ex Systems Administrator I know what it is like to run a big game like this. If they are making the game more stable then let them take all the time they need. Its best to get things right first.

    If they are upgrading hardware or the software then that takes time, just think how big the database is and how much data they have to deal with.

    If there are problems after this, then we can moan. I am personally a lifetime subscriber so if they do mess up I want some kind of compensation, as we all will. While I am on about being a lifetime subscriber, who do PCs get 500 zen per month but us console users not? That I would like answering.

    Also for those who are moaning about events going on, did you not plan around this maintenance, its not like they didn't give us any notice?

    The Season 13 is coming to consoles on the 6th of June for people who missed it.

    For anyone who wants to hit me up in Eight of Severn in the game, Romulan, in the 4th Legion Vanguard.

    I know it's necessary, but i still hope it finishes early so i can refine my dilithium today and beat up some mirror universe before i have to turn in for the night.
    This program, though reasonably normal at times, seems to have a strong affinity to classes belonging to the Cat 2.0 program. Questerius 2.7 will break down on occasion, resulting in garbage and nonsense messages whenever it occurs. Usually a hard reboot or pulling the plug solves the problem when that happens.
  • deniszabardeniszabar Member Posts: 1 Arc User
    > @ambassadorkael#6946 said:
    > Captains,
    >
    > We will be performing extensive maintenance over the next couple of weeks across all platforms. In order to avoid bringing down the game for the majority of a day, we are splitting the maintenance between this week and next. Extended maintenance will occur during the following dates and times:
    >
    > May 16: Xbox & PS4 will be down between 6am to 11am PT (When is this for me?)
    >
    > May 18: PC will be down between 7am to 9am PT. (When is this for me?)
    >
    > May 23: All platforms will be down between 6am to 2pm PT. (When is this for me?)
    >
    > Any additional information or updates will be made to this thread when available. Thank you!

    Can you please finally fix bug in 8472 counter command fluidic blast that is not functioning since day one ?

    Also 23rd century captains cant finish new romulus reputaion tier 3 and tier5 and cause of that cant claim tier5 prize.

    Thank you
  • where2r1where2r1 Member Posts: 6,054 Arc User
    AAARRRGGHHHHH!!! 2 more hours!!!! All this waiting and waiting and waiting......this is gonna be the death of me!!! I soooo lack patience.
    "Spend your life doing strange things with weird people." -- UNK

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  • kingwahikingwahi Member Posts: 1 Arc User
    Hmm... did anyone else notice they posted the wrong end of event time on the event buggart... I find this odd, strange, and most of all... human. Keep up the good fight against bugs and trolls Admins!
  • doug#3513 doug Member Posts: 9 Arc User
    > @ambassadorkael#6946 said:
    > Captains,
    >
    > We will be performing extensive maintenance over the next couple of weeks across all platforms. In order to avoid bringing down the game for the majority of a day, we are splitting the maintenance between this week and next. Extended maintenance will occur during the following dates and times:
    >
    > May 16: Xbox & PS4 will be down between 6am to 11am PT (When is this for me?)
    >
    > May 18: PC will be down between 7am to 9am PT. (When is this for me?)
    >
    > May 23: All platforms will be down between 6am to 2pm PT. (When is this for me?)
    >
    > Any additional information or updates will be made to this thread when available. Thank you!

    Ok it's 3:15 and it's still not up. It says that it will be back up at 3:00 pm where I'm at. Any news
  • ambassadorkael#6946 ambassadorkael Member, Administrator Posts: 2,088 Community Manager
    Xbox is back! We're working on PS4 and PC now.
  • iamynaughtiamynaught Member Posts: 1,179 Arc User
    doug wrote: »
    Ok it's 3:15 and it's still not up. It says that it will be back up at 3:00 pm where I'm at. Any news

    If they were LATE getting them up, I'd start complaining. Since they are nearly 1 and a half hours early, I'll give them all the time they scheduled for.

    Servers were scheduled to be down until 2pm Pacific. Seeing as how it's 12:23pm Pacific (when I started writing this) and they seem to be almost done, I'm happy enough to not quibble.
    Hello. My name is iamynaught and I am an altaholic.

    Losing faith in humanity, one person at a time.
  • doug#3513 doug Member Posts: 9 Arc User
    edited May 2017
    K
  • doug#3513 doug Member Posts: 9 Arc User
    When I clicked on the link for the time converter it says that it will end at 3:00pm where I'm at. It's now 3:30pm
  • beeblebrox72beeblebrox72 Member Posts: 25 Arc User
    Xbox is back! We're working on PS4 and PC now.

    Will there be patch notes after? I've been away for 4 years, really impressed with how the game looks and plays now.
    It was the best of times, it was the worst of times.
  • iamynaughtiamynaught Member Posts: 1,179 Arc User
    Xbox is back! We're working on PS4 and PC now.

    Will there be patch notes after? I've been away for 4 years, really impressed with how the game looks and plays now.

    Don't believe there will be patch notes as there isn't a patch. This was a hardware maintenance.
    Hello. My name is iamynaught and I am an altaholic.

    Losing faith in humanity, one person at a time.
  • captainbaileycaptainbailey Member Posts: 354 Arc User
    can someone explain to me why maintenance for pc has taken 8 hours? also, why pc was last to get worked on when its been the main source of the game since its inception????
    [SIGPIC][/SIGPIC]
  • questeriusquesterius Member Posts: 7,260 Arc User
    can someone explain to me why maintenance for pc has taken 8 hours? also, why pc was last to get worked on when its been the main source of the game since its inception????

    Hardware maintenance across platforms and across various games. Six to eight hours is to be expected for this although i still hope they manage to shave off some time.
    This program, though reasonably normal at times, seems to have a strong affinity to classes belonging to the Cat 2.0 program. Questerius 2.7 will break down on occasion, resulting in garbage and nonsense messages whenever it occurs. Usually a hard reboot or pulling the plug solves the problem when that happens.
  • iamynaughtiamynaught Member Posts: 1,179 Arc User
    It was scheduled to take 8 hours due to the amount of things they needed to do. From my understanding, this was a company wide maintenance. Every game has been down for this maintenance, not just STO. STO on the XBox got done first, they came up first. I saw earlier that Champions is up as well. Sometimes hardware upgrades don't go as quickly as they should.

    They scheduled it to take 8 hours, they still have more than an hour left. It looks like they might get done early, but if they don't it'll take as much time as it takes. I'd rather they get it right than rush and have to take the game back down.
    Hello. My name is iamynaught and I am an altaholic.

    Losing faith in humanity, one person at a time.
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