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Extended Maintenance 5/16 and 5/23

ambassadorkael#6946 ambassadorkael Member, Administrator Posts: 2,678 Community Manager
Captains,

We will be performing extensive maintenance over the next couple of weeks across all platforms. In order to avoid bringing down the game for the majority of a day, we are splitting the maintenance between this week and next. Extended maintenance will occur during the following dates and times:

May 16: Xbox & PS4 will be down between 6am to 11am PT (When is this for me?)

May 18: PC will be down between 7am to 9am PT. (When is this for me?)

May 23: All platforms will be down between 6am to 2pm PT. (When is this for me?)

Any additional information or updates will be made to this thread when available. Thank you!
Post edited by ambassadorkael#6946 on
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Comments

  • sunfranckssunfrancks Member Posts: 3,925 Arc User
    I assume in the week of May 23rd, that maintenance will not be done again for PC on the 25th?
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  • theskyguy21#2477 theskyguy21 Member Posts: 2 Arc User
    Does this mean that Console-Captains get Season 13?
  • skullblits#4627 skullblits Member Posts: 1,273 Arc User
    what about crystal shards? I've mostly a limited time to play and will be unable to complete my daily shards..

    not like your gunnar replie to me or anything... I like trains
  • rado#5495 rado Member Posts: 1 New User
    Please fix colony assignment chain bug while your at it! Thanks
  • questeriusquesterius Member Posts: 8,482 Arc User
    rado#5495 wrote: »
    Please fix colony assignment chain bug while your at it! Thanks

    That's assuming it is broken. This, however, will most likely be standard hardware maintenance and not bug fixes/patches.
    This program, though reasonably normal at times, seems to have a strong affinity to classes belonging to the Cat 2.0 program. Questerius 2.7 will break down on occasion, resulting in garbage and nonsense messages whenever it occurs. Usually a hard reboot or pulling the plug solves the problem when that happens.
  • vegeta50024vegeta50024 Member Posts: 2,336 Arc User
    Does this mean that Console-Captains get Season 13?

    Season 13 wasn't announced for Consoles so not they're not getting it tomorrow.

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  • lightsp33d1987#8685 lightsp33d1987 Member Posts: 62 Arc User
    When are you guys going to fix the Trophy/Achievement on PS4/X1 that has been broken since Day 1 were talking like 8 months now and still no fix or replies to forum threads which is pretty poor to be fair the Trophy is:-

    Shadows of the Solanae
    Discover all the Solanae Dyson Sphere lore

    Are you guys looking into this if not why not?

    Are we ever going to get a reply about this?
  • uhnah#4625 uhnah Member Posts: 32 Arc User
    Captains,

    We will be performing extensive maintenance over the next couple of weeks across all platforms. In order to avoid bringing down the game for the majority of a day, we are splitting the maintenance between this week and next. Extended maintenance will occur during the following dates and times:

    May 23: All platforms will be down between 6am to 12pm PT. (When is this for me?)

    Any additional information or updates will be made to this thread when available. Thank you!

    Wow 6 hours, big fix I guess :o

  • ltminnsltminns Member Posts: 12,572 Arc User
    There is a set of patches on Tribble for the PC from May 12, they will need to apply them on Thursday as the updated Miranda skins are part of that. They will need that as the Light Crusier Ships/Bundle will be available for sale on Thursday.
    'But to be logical is not to be right', and 'nothing' on God's earth could ever 'make it' right!'
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    l don't know.
    l really don't know what l'm about to say, except l have a feeling about it.
    That l must repeat the words that come without my knowledge.'
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  • benselassem#4731 benselassem Member Posts: 115 Arc User
    Thank you, thank you, thank you for bringing back time zone info!
  • echattyechatty Member Posts: 5,916 Arc User
    Lots of maint going on. You guys getting ready to also bring in the SE? I look forward to that every year. It's my favorite event by far.
    Now a LTS and loving it.
    Just because you spend money on this game, it does not entitle you to be a jerk if things don't go your way.
    I have come to the conclusion that I have a memory like Etch-A-Sketch. I shake my head and forget everything. :D
  • hanover2hanover2 Member Posts: 1,053 Arc User
    Heh. I love the links included for the "how do I time zone?" crowd...
  • cxeronockxcxeronockx Member Posts: 156 Arc User
    edited May 2017
    hanover2 wrote: »
    Heh. I love the links included for the "how do I time zone?" crowd...

    First of all, it is very convenient for some people in Europe.

    May 23: All platforms will be down between 6am to 12pm PT.
    A maintenance (in European time / Belgium) from 15:00 CEST to 21:00 CEST wtf is that for. I hope that these will be big improvements, many will not be able to play that day.
  • iamynaughtiamynaught Member Posts: 1,285 Arc User
    edited May 2017
    sunfrancks wrote: »
    I assume in the week of May 23rd, that maintenance will not be done again for PC on the 25th?

    Since this sounds more like server maintenance than patching, I would guess we will get the physical maintenance on the 23rd then the patch maintenance on the 25th. It's like that when a Season launches, which are on Tuesdays so i can't see this being any different.
    uhnah#4625 wrote: »
    Wow 6 hours, big fix I guess :o

    We'll be lucky if it's only 6 hours. In the past there have been one or two times (at least) when they did some server work and the game was down closer to 12 hours than 6. I'll be planning on not playing on the 23rd, and if I can then it'll be a bonus.
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  • ambassadorkael#6946 ambassadorkael Member, Administrator Posts: 2,678 Community Manager
    Aaaaand maintenance for the 16th is complete, about an hour and a half early. Enjoy the game, folks!

    I'll be leaving this thread open and stickied as a reminder of the upcoming two maintenances as well.
  • jonpark020979jonpark020979 Member Posts: 41 Arc User
    what was done is there any patch notes?
  • skullblits#4627 skullblits Member Posts: 1,273 Arc User
    they replaced the dead hamster's and stuck electric shocks to the old and tired ones
  • fred26291#2759 fred26291 Member Posts: 1,302 Arc User
    there are missions i have had issues with in recent days, missing segments invisible enemies, etc. in the iconian missions. so yeah they got work to do cause the game has really destabilized in recent months and its time to put back the stability and the fun that use to be there.
  • skullblits#4627 skullblits Member Posts: 1,273 Arc User
    https://youtu.be/nOA171X0EE8

    everything is fixed :-|
  • shadowwraith#9264 shadowwraith Member Posts: 379 Arc User
    why is there another maintenance now?, we just got a maintenance yesterday yet according to the start screen there is another one today
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  • vegeta50024vegeta50024 Member Posts: 2,336 Arc User
    why is there another maintenance now?, we just got a maintenance yesterday yet according to the start screen there is another one today

    Unscheduled maintenance on PS4. Something happened that required it.

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  • ambassadorkael#6946 ambassadorkael Member, Administrator Posts: 2,678 Community Manager
    Hey folks,
    2pm
    I've updated the OP, but tomorrow's maintenance has been extended until 2pm PT. All games will be down during that time. Thanks for being patient.
  • sunfranckssunfrancks Member Posts: 3,925 Arc User
    edited May 2017
    Hey folks,
    2pm
    I've updated the OP, but tomorrow's maintenance has been extended until 2pm PT. All games will be down during that time. Thanks for being patient.

    So the maintenance taking 8 hours (est) means EU won't be able to play at all tomorrow?

    This is 2pm - 10pm UK time....
    Fed: Eng Lib Borg (Five) Tac Andorian (Shen) Sci Alien/Klingon (Maelrock) KDF:Tac Romulan KDF (Sasha) Tac Klingon (K'dopis)
    Founder, member and former leader to Pride Of The Federation Fleet.
    What I feel after I hear about every decision made since Andre "Mobile Games Generalisimo" Emerson arrived...
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  • stoodoggstoodogg Member Posts: 47 Arc User
    Last I heard a standard day was 24 hours long, not 8. Therefore I will be playing, in the EU (Well maybe not in the EU because Britain) but I will still be playing tomorrow. I don't know how 'your EU' wont be able to play AT ALL tomorrow. #yourdoomed #suckstobeyou
    Panel member, Tribbles In Ecstasy
  • postagepaidpostagepaid Member Posts: 2,899 Arc User
    2pm til 10pm uk time is kind of when a lot of EU folk would be playing so yes we do lose a day.

    I'd love to know the logic behind doing this and also putting on the MI event rather than delaying it so there's no overlap. Are player numbers dropping so fast that cryptic needs another bums on seats event to show numbers to the pwe overlords?

    Or why they don't take those 8 hour chunks and stagger the maintenance so the same part of the globe doesn't have to put up with the lost days.
  • seraprim83seraprim83 Member Posts: 2 New User
    Well i gues i will play neverwinter to cranck rewards in main time. Atleast my crew gets a break lol
  • mrlizardomrlizardo Member Posts: 155 Arc User
    Perfect. And on Tuesday, the only day I have off from work. You folks are in cahoots with my employers, aren't you!? From Hell's heart, I poke you with a really annoying stick!
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  • avoozuulavoozuul Member Posts: 3,215 Arc User
    Not trying to derail the thread but mrlizardo that signature lol.
    I stream on Twitch, look for Avoozl_
  • echattyechatty Member Posts: 5,916 Arc User
    Ah, I won't be able to get on again today till 4pm my time. At least I was able to slap together a new JT before maint started. He'll be boarding his Miranda when the game comes back up.

    Yes, I play the tutorial every time. I just like it. And I want to see if anything's changed since the last time I did it.

    *Wonders if she can blow that Ferengi out of space....nah, it's much more satisfying to see him losing a bet against me.*
    Now a LTS and loving it.
    Just because you spend money on this game, it does not entitle you to be a jerk if things don't go your way.
    I have come to the conclusion that I have a memory like Etch-A-Sketch. I shake my head and forget everything. :D
  • seraprim83seraprim83 Member Posts: 2 New User
    > @seraprim83 said:
    > Well i gues i will play neverwinter to cranck rewards in main time. Atleast my crew gets a break lol

    Lol neverwinter is down to on xbox one xD
This discussion has been closed.