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Forums > Home› Support› PC, Network, and Other Technical Issues› Windows and General: PC, Network, and Other Technical Issues

GameClient.exe Has Stopped Working at ST screen.

punisher1o67opunisher1o67o Member Posts: 9 Arc User
in Windows and General: PC, Network, and Other Technical Issues
So, I looked this particular error up, and I seem to not be hte only one whose STO crashes at the STO logo loading screen. I found a makeshift solution, to put on Safe Mode. I tried it, and then started it up. Got to character select. Cool. So I went in, ramped my graphics settings back up, but when I made my Graphics Presets on "High", the game crashes, again, therefore, I pinpoint the issue seems to be with that particular thing. What can possibly cause this?

Comments

  • grimsokgrimsok Member Posts: 6 Arc User
    edited January 2016
    Same Boat but even on safe mode I have crash 8 times within a 2 hr time frame that
    playing the game.
  • punisher1o67opunisher1o67o Member Posts: 9 Arc User
    So, is there gonna be a fix for this? I want to be able to play, again.
  • notusingforumnotusingforum Member Posts: 6 Arc User
    I've got something simular, I used to have the game installed on my c: drive (main system drive), with no problems other then it's getting full up, so installed new 500GB as game drive (500GB should be enougth for all my online games + game I install in the future). now i get as far as the new dawn screen, get a message saying materials reloaded, then a pop up say gameclient.exe has stoped working, by-passing the launcher and running the game direct has the same result. un-installing and reinstalling onto my C: drive and by-passing the launcher works, but i get no sound. running the game through the launcher results in the gameclient.exe message
  • harvesterx1harvesterx1 Member Posts: 1 Arc User
    Same error here. I read somewhere there's a problem with DirectX.. and that's causing the crash. But I don't know how to get around it.
  • spaceninja2000spaceninja2000 Member Posts: 1 New User
    Similar problem here. It will crash sometimes when exiting an instance. Also crashed when I changed the bloom setting to high.
  • notusingforumnotusingforum Member Posts: 6 Arc User
    edited January 2016
    Haha, use the launcher, and start in safe mode, you'll get a tiny screen, but you can get the game to run, then use the options and select display then graphic card, I got 3 choices, direct3d 11 #1, direct3d 9ex #1 and direct 3d 9 #1 (I selected the 3d 9 option). apply and exit the game, run the game again through launcher, go to setting to start in full screen. now I've just got to mess around with the graphic settings and put them back

    for some reason my sound's come back
  • swankytiger27#4713 swankytiger27
    swankytiger27#4713
         Member Posts: 1 New User
    Exact same problem here. It keeps showing the opening cinematic but crashes on the logo. Tried to skip it but the same thing happened. Will attempt to launch the game in safe mode and see if that helps. If not, anybody have a suggestion? It would be much appreciated.
  • willdathri11willdathri11 Member Posts: 7 Arc User
    Same thing here, trying to log in, get about 2 seconds into the Title Screen and boom! crashes. Repaired and still happens.
  • dd1mdd1m Member Posts: 171 Arc User
    open options from the launcher, then type -d3d9 into the command line
    8ebd135a27dd1eb31f8ce7dff0bfba3a1f1467ac_full.jpg
  • punisher1o67opunisher1o67o Member Posts: 9 Arc User
    dd1m wrote: »
    open options from the launcher, then type -d3d9 into the command line
    You're brilliant. That did the trick. Thank you.

  • warmonger360warmonger360 Member Posts: 524 Arc User
    ya'll ain't the only ones. gotta run the launcher in safe mode then change gfx setting AND in windowed mode not full screen
    WE SURVIVE!

    aut vincere aut mori pro imperio
    either to conquer or to die for the Empire
  • dd1mdd1m Member Posts: 171 Arc User
    punisher1o67o wrote: »
    dd1m wrote: »
    open options from the launcher, then type -d3d9 into the command line
    You're brilliant. That did the trick. Thank you.

    No problem, you're welcome

    8ebd135a27dd1eb31f8ce7dff0bfba3a1f1467ac_full.jpg
  • tinoargnettinoargnet Member Posts: 8 Arc User
    Did the trick... sort of. Can only run it in 1280. Won't run in 1920.
  • tinoargenttinoargent Member Posts: 6 Arc User
    I deleted that -d3d9 from the command line. Somehow I have 1920 now.
    No clue how.
  • dolmarugadolmaruga Member Posts: 4 Arc User
    -d3d9 isn't working for everyone, though.
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