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Account Server Login Issues

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  • better0n3better0n3 Member Posts: 7 Arc User
    Microsoft Windows [Version 10.0.10240]
    (c) 2015 Microsoft Corporation. All rights reserved.

    C:\WINDOWS\system32>tracert patchserver.crypticstudios.com
    Unable to resolve target system name patchserver.crypticstudios.com.

    C:\WINDOWS\system32>
  • dragonslamrdragonslamr Member Posts: 15 Arc User
    If a hosting company had a 95% up rate it would go out of business... that is over 20 days of down time!!! A good service shouldn't have more then a 98% down time... and that is pretty bad!!! Most hosting companies have up time guarantees of 99% and that is still giving them around 4 days of down time a year! Bottom line they should have a hefty enough service to support a 99% up time... THEY DON'T!!!
  • gearjammer11965gearjammer11965 Member Posts: 20 Arc User
    C:\>tracert patchserver.crypticstudios.com
    Unable to resolve target system name patchserver.crypticstudios.com.

    IP is 24.166.114.121
  • jcsteelejcsteele Member Posts: 155 Arc User
    Unable to resolve target system name.
    That's what I have at the moment.
  • erosa13erosa13 Member Posts: 6 Arc User
    microsoft windows version 6.3.9600]

    <c> 2013 microsoft corporation. All rights reserved. tracert patchserver.crypticstudios.com

    unable to resolve target system name patchserver.crypticstudios.com
  • masterofthedamndmasterofthedamnd Member Posts: 1 Arc User
    C:\WINDOWS\system32>tracert patchserver.crypticstudios.com
    Unable to resolve target system name patchserver.crypticstudios.com.

    IP: 65.129.32.55
  • jennyward1985jennyward1985 Member Posts: 48 Arc User
    jcsteele wrote: »
    Unable to resolve target system name.
    That's what I have at the moment.

    I get the same message
  • better0n3better0n3 Member Posts: 7 Arc User
    well new Dr who is on so I want a refund of everything I spent on sto and they can erase my stuff will just play fallout new vegas till fallout 4 starts its not a server game no stupid up time problems
  • jcsteelejcsteele Member Posts: 155 Arc User
    edited September 2015
    IP:174.106.241.52

    Sorry I Couldn't add it in my last comment.
  • taputapu Member Posts: 1 New User
    Tracert won't work in this instance, as it is the DNS A record of patchserver.crypticstudios.com that is causing the login issues, as this is not resolving to a valid IP address.

    If you need to see where the break in communication is, give us an IP address to tracert to and we might be able to show how many hops before we lose the trace.
  • waywardwandererwaywardwanderer Member Posts: 17 Arc User
    Just got on and re-started my mission. A little lag, but I'm in.
  • jcsteelejcsteele Member Posts: 155 Arc User
    Yay! Launcher started! I'll let y'all know soon!
  • cabldawgcabldawg Member Posts: 18 Arc User
  • This content has been removed.
  • jcsteelejcsteele Member Posts: 155 Arc User
    No problems so far on this end.
  • lordchaoticlordchaotic Member Posts: 8 Arc User
    games up for me
    ==^^==Admiral Thrus'Helm Sarbin==^^==
    ==^^==U.S.S. Guardian-X Arbiter Battlecruiser (T6)==^^==
    ==^^==FLEET STATUS: STO Trading Corporation CONFIRMED==^^==
  • ronanobrienronanobrien Member Posts: 117 Arc User
    If a hosting company had a 95% up rate it would go out of business... that is over 20 days of down time!!! A good service shouldn't have more then a 98% down time... and that is pretty bad!!! Most hosting companies have up time guarantees of 99% and that is still giving them around 4 days of down time a year! Bottom line they should have a hefty enough service to support a 99% up time... THEY DON'T!!!

    Might I remind you that you are also forgetting about routine maintenance schedules and the occasional issue of the game going down, much like this? In reality, so long as they are not strung together, 20 days of downtime is virtually nothing. You still have to factor in server maintenance and all that good stuff in order to keep a running server.

    If a hosting company didn't have a running server, they would go out of business!
  • disposeableh3r0disposeableh3r0 Member Posts: 1,927 Arc User
    173.168.237.18

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\******>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.0.1
    2 351 ms 805 ms 389 ms 10.206.208.1
    3 1638 ms 291 ms 933 ms 72-31-237-170.net.bhntampa.com [72.31.237.170]
    4 2710 ms 697 ms 2473 ms 72-31-3-36.net.bhntampa.com [72.31.3.36]
    5 3855 ms 188 ms 1367 ms 72-31-3-152.net.bhntampa.com [72.31.3.152]
    6 2214 ms 61 ms 101 ms hun0-3-0-8.tamp20-cbr1.bhn.net [72.31.3.116]
    7 * 3297 ms 1078 ms 10.bu-ether15.tamsflde20w-bcr00.tbone.rr.com [66
    .109.6.96]
    8 * 2328 ms 909 ms 0.ae0.pr0.mia00.tbone.rr.com [66.109.1.89]
    9 1243 ms 2819 ms 3789 ms mai-b1-link.telia.net [62.115.40.145]
    10 700 ms 325 ms 2601 ms mai-b1-link.telia.net [62.115.114.48]
    11 3386 ms 1093 ms * ash-bb4-link.telia.net [62.115.141.125]
    12 1943 ms 2866 ms 2543 ms nyk-bb2-link.telia.net [62.115.137.67]
    13 * * 2074 ms bost-b1-link.telia.net [80.91.248.193]
    14 1183 ms 101 ms 103 ms internap-ic-304640-bost-b1.c.telia.net [62.115.3
    8.110]
    15 429 ms 796 ms 217 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
    1]
    16 63 ms 79 ms 65 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    17 133 ms 96 ms 56 ms 198.49.243.250
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * 303 ms 2890 ms xboxpatchserver.crypticstudios.com [208.95.185.4
    1]

    Trace complete.

    C:\Users\******>
    As a time traveller, Am I supposed to pack underwear or underwhen?

    Not everything you see on the internet is true - Abraham Lincoln

    Occidere populo et effercio confractus
  • gradiigradii Member Posts: 2,824 Arc User
    Anonymous are professional trolls, and this guy is just a "n00b". lets hope they take care of him while we wait for the real authorities to catch up.

    "He shall be my finest warrior, this generic man who was forced upon me.
    Like a badass I shall make him look, and in the furnace of war I shall forge him.
    he shall be of iron will and steely sinew.
    In great armour I shall clad him and with the mightiest weapons he shall be armed.
    He will be untouched by plague or disease; no sickness shall blight him.
    He shall have such tactics, strategies and machines that no foe will best him in battle.
    He is my answer to cryptic logic, he is the Defender of my Romulan Crew.
    He is Tovan Khev... and he shall know no fear."
  • kyrrokkyrrok Member Posts: 1,352 Arc User
    SNRs and DCs galore? Must be time for another DDOS attack :|
  • mjpecot715mjpecot715 Member Posts: 8 Arc User
    Glad people provided a bunch of data to help ID the issue.
  • disposeableh3r0disposeableh3r0 Member Posts: 1,927 Arc User
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\******>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.0.1
    2 348 ms 2279 ms 3004 ms 10.206.208.1
    3 23 ms 109 ms 74 ms 72-31-237-170.net.bhntampa.com [72.31.237.170]
    4 637 ms 2278 ms 11 ms ten0-0-0-12.tamp05-car1.bhn.net [72.31.211.88]
    5 1139 ms 1678 ms 66 ms 72-31-3-154.net.bhntampa.com [72.31.3.154]
    6 894 ms 614 ms 72 ms hun0-3-0-8.tamp20-cbr1.bhn.net [72.31.3.116]
    7 * 73 ms 439 ms 10.bu-ether15.tamsflde20w-bcr00.tbone.rr.com [66
    .109.6.96]
    8 258 ms 727 ms * 0.ae0.pr0.mia00.tbone.rr.com [66.109.1.89]
    9 118 ms 150 ms 1032 ms mai-b1-link.telia.net [62.115.40.145]
    10 131 ms 1357 ms 446 ms mai-b1-link.telia.net [62.115.114.48]
    11 164 ms 523 ms 1470 ms ash-bb4-link.telia.net [62.115.141.125]
    12 1732 ms 369 ms 1015 ms nyk-bb2-link.telia.net [62.115.137.67]
    13 1758 ms 240 ms 879 ms bost-b1-link.telia.net [80.91.248.193]
    14 259 ms 1194 ms 3127 ms internap-ic-304640-bost-b1.c.telia.net [62.115.3
    8.110]
    15 1382 ms * 1922 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
    1]
    16 3625 ms 1373 ms 1138 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    17 2148 ms 359 ms 701 ms 198.49.243.250
    18 719 ms 643 ms * 198.49.243.253
    19 * * * Request timed out.
    20 144 ms 249 ms 682 ms xboxpatchserver.crypticstudios.com [208.95.185.4
    1]

    Trace complete.

    C:\Users\******>


    still cant get the launcher to work reliably.
    As a time traveller, Am I supposed to pack underwear or underwhen?

    Not everything you see on the internet is true - Abraham Lincoln

    Occidere populo et effercio confractus
  • n0d0ej0en0d0ej0e Member Posts: 11 Arc User
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.0.1
    2 7 ms 8 ms 7 ms 10.202.4.1
    3 17 ms 21 ms 14 ms 64.140.112.118
    4 16 ms 16 ms 15 ms 64.140.112.113
    5 16 ms 15 ms 15 ms xe-0-0-3.cr1.tor2.ca.as4436.gtt.net [69.31.143.129]
    6 15 ms 15 ms 15 ms xe-2-1-0.tor11.ip4.gtt.net [89.149.185.201]
    7 45 ms 45 ms 45 ms xe-4-1-0.bos10.ip4.gtt.net [89.149.180.217]
    8 43 ms 43 ms 42 ms internap-gw.ip4.gtt.net [77.67.77.54]
    9 40 ms 75 ms 42 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.41]
    10 42 ms 41 ms 41 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
    11 41 ms 39 ms 57 ms 198.49.243.250
    12 39 ms 42 ms 47 ms 198.49.243.253
    13 * * * Request timed out.
    14 42 ms 41 ms 43 ms xboxpatchserver.crypticstudios.com [208.95.185.41]

    Trace complete.

    C:\Windows\system32>


    over 3 weeks of getting login time out errors... and counting


    PC Spec
    Win 7 Pro
    i7-4790K @ 4.8GHz
    Asus z87-Plus
    Adata 16gb DDR3 PC3-19200 @ 2400MHz
    Evga GTX 660 2gb x 2 in SLI
    Kingston V300 240gb SSD OS drive
    Kingston V300 240gb SSD Games drive
  • dsosebeedsosebee Member Posts: 24 Arc User
    Cannot get patch server to run reliably here, most of the time it just sits there attempting to log me in with no result. Tracert gave me an error - could not resolve address. IP is 209.179.120.80. Managed to get online one time today but after about 5 minutes the server stopped responding and I got kicked out - never did manage to get back online.
  • kyrrokkyrrok Member Posts: 1,352 Arc User
    edited September 2015
    So did they or did they not catch the person responsible for the DDOS attacks? I see posts saying yes, but I'm still getting mega SNRs and uber DCs tonight
    Post edited by kyrrok on
  • ishbaitishbait Member Posts: 2 Arc User
    Does anyone know of any fixes to this problem yet? This has been going on for days and days now. I can get into the game but in less then 10 minutes I get the red text server not responding and then good bye. I don't understand why this hasn't been fixed yet after so many days of complaints.



    Microsoft Windows [Version 10.0.10240]
    (c) 2015 Microsoft Corporation. All rights reserved.

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 1 ms <1 ms <1 ms verizon.home [192.168.1.1]
    2 36 ms 59 ms 43 ms 10.41.26.1
    3 61 ms 74 ms 37 ms G0-0-5-7.BFLONY-LCR-21.verizon-gni.net [130.81.194.240]
    4 * * * Request timed out.
    5 * * * Request timed out.
    6 51 ms 63 ms 83 ms 0.ae1.GW15.BOS4.ALTER.NET [140.222.231.201]
    7 153 ms 126 ms 76 ms internap-gw.customer.alter.net [152.179.134.214]
    8 358 ms 187 ms 137 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.41]
    9 86 ms 84 ms 75 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
    10 122 ms 82 ms 78 ms 198.49.243.250
    11 101 ms 69 ms 63 ms 198.49.243.253
    12 * * * Request timed out.
    13 1390 ms 1780 ms 1345 ms patchserverrebirth.crypticstudios.com [208.95.185.41]

    Trace complete.
  • kepler11kepler11 Member Posts: 9 Arc User
    Yeah, can anyone point me to a status update of it. I don't really have any problems logging on, but I get the "server not responding" about every 2 minutes in game. It is like playing in slow motion while I wait for the server to catch up.
  • apedilbertapedilbert Member Posts: 97 Arc User
    Tracert: likely the only reason you've used cmd in the past decade (the main reason at the very least).
  • ishigawa1ishigawa1 Member Posts: 16 Arc User
    So, anyone else getting DC'd every 5 minutes or so? Cause it keeps kicking me back to the login page, and I can't play like this. )=
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