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Account Server Login Issues

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  • incubus1980incubus1980 Member Posts: 18 Arc User
    edited September 2015
    tracert ---> "Unable to resolve target system patchserver....."
  • drygore#6649 drygore Member Posts: 4 New User
    > @dragonslamr said:
    > It's called we (ARC) don't give a TRIBBLE if you are having issues... we don't have enough servers to handle weekends so it is a 'play it if you can' game now.. it's free what do you expect.!!!
    >
    > I mean they have had OVER 5 YEARS to fix this TRIBBLE .. they add episodes etc.. etc.. but they can't fix basic functionality!! And now they are going to blame DDOS attacks .. ROFLMAO!!! Poor idiots! I mean wow .. I don't think I have heard of games of today's age having issues with brute force attacks; seems like STO has openings they shouldn't... ROFLMAO!!!
    >
    > Just another cop out by STO!!! Worthless game thanks to lack of vision and lack of brain functionality!!!



    WEll You obviously dont play many mmorpg's as both Runescape 3 and osrs followed by wow and csgo all have brute force attacks several times a year, but people rage for an hr then just accept that the company is doing everything they can to get the game back up and running, and if your think that STo is just another cop out by cryptic then why play there games. i see no contract in the agreement when u install which insist that you must play... so i think your just very salty that the server is down.



    Live Long And Suck It!
  • dariusturaldariustural Member Posts: 95 Arc User
    The evidence points to possibly a DNS issue, considering some (including myself) cannot resolve the address.
  • retepeladretepelad Member Posts: 44 Arc User
    All of the DNS records for crypticstudios.com domain are missing/empty. There is no DNS record for patchserver.crypticstudios.com, so your game client can't find it. IF you know what the IP address was, I can tell you how to bypass it with an entry in the HOSTS file of your OS.
  • stormymavstormymav Member Posts: 318 Arc User
    Well, Trendy, it's not fixed for me! Launcher just cycles through trying and cannot connect.
    Stormy.png
  • indarienindarien Member Posts: 9 Arc User
    edited September 2015
    Not a ddos, its a network\DNS problem...
    If we add the record to file host
    208.95.185.41 patchserver.crypticstudios.com
    This will prevent resolving name from DNS servers, patcher starts, but then unable to auth error, they did something with network configuration, etc, we are sure that it will improve server stablity, so, we can see the result )

    Plz, dont do that if you dont know what is it )
  • monkeybone13monkeybone13 Member Posts: 4,640 Arc User
    They're working on it

    At the time of posting, this was Trendy's last tweet, a few hours ago

    So, instead of banning individual players they just ban the servers? LoL

    I'm kidding guys.
  • tempus64tempus64 Member Posts: 806 Arc User
    https://twitter.com/trekonlinegame

    Star Trek Online ‏@trekonlinegame 9m9 minutes ago
    We're investigating reports of server issues right now. Standby as we get more information. Thank you for flagging the issues.
  • retepeladretepelad Member Posts: 44 Arc User
    Problem? Zero DNS records, that's the problem.
  • gfreeman98gfreeman98 Member Posts: 1,200 Arc User
    It's not a game server issue - it's a DNS issue.
    screenshot_2015-03-01-resize4.png
  • eg0rundeadeg0rundead Member Posts: 7 New User
    sooo, with that in mine, let's all go get scotch with scotty and try to log on in an hour or so...

    "i'm givin'er all she's got cap'tain." scotty
  • giannicampanellagiannicampanella Member Posts: 424 Arc User
    It's okay. I like to play games.
    Greenbird
  • crm14916crm14916 Member Posts: 1,531 Arc User
    It's okay. I like to play games.

    Honestly, I'd really like to play this one... STO that is...

    CM
    "Equipped with his five senses, man explores the universe around him and calls the adventure science." - Edwin Hubble
  • indarienindarien Member Posts: 9 Arc User
    Not a zero =)
    Its a dig result.

    ;; ANSWER SECTION:
    crypticstudios.com. 592 IN A 208.95.185.46

    ;; AUTHORITY SECTION:
    crypticstudios.com. 172791 IN NS ns1.crypticstudios.com.
    crypticstudios.com. 172791 IN NS ns2.crypticstudios.com.

    But...no any else records =)
  • omegaranger2omegaranger2 Member Posts: 8 Arc User
    themarie wrote: »
    Someone clicked "FLY HER APART" didn't they.

    "they have gone to plaid"

  • retepeladretepelad Member Posts: 44 Arc User
    indarien wrote: »
    Not a zero =)
    Its a dig result.

    ;; ANSWER SECTION:
    crypticstudios.com. 592 IN A 208.95.185.46

    ;; AUTHORITY SECTION:
    crypticstudios.com. 172791 IN NS ns1.crypticstudios.com.
    crypticstudios.com. 172791 IN NS ns2.crypticstudios.com.

    But...no any else records =)

    Right, that's a zero. NS are domain entries, there are no records in DNS for any host in crypticstudios.com

    This coming from a guy who ran an ISP for 10 years.

  • methclownmethclown Member Posts: 11 Arc User
    edited September 2015
    I like tacos.
  • zigadeiczigadeic Member Posts: 113 Arc User
    look at it this way atleast we all have each other
    tumblr_m9xiz26mwj1rdabsoo1_r1_400.gif
  • cidjackcidjack Member Posts: 2,017 Arc User
    Armada: Multiplying fleet projects in need of dilithium by 13."
    95bced8038c91ec6f880d510e6fd302f366a776c4c5761e5f7931d491667a45e.jpgvia Imgflip Meme Generator
  • crm14916crm14916 Member Posts: 1,531 Arc User
    zigadeic wrote: »
    look at it this way atleast we all have each other

    Aww, how sweet!
    CM
    "Equipped with his five senses, man explores the universe around him and calls the adventure science." - Edwin Hubble
  • ronanobrienronanobrien Member Posts: 117 Arc User
    eg0rundead wrote: »
    ronanobrien, ur one of the lucky one, help the GM'S!!!

    Well, my luck just ran out. I can't connect to my launcher now, and apparently it's affecting crypticstudios.com too.
  • eg0rundeadeg0rundead Member Posts: 7 New User
    ahhhhh, lol
  • indarienindarien Member Posts: 9 Arc User
    Records type A and NS is a records, and doesnt matter how many medals and achievements has that guy )
  • eg0rundeadeg0rundead Member Posts: 7 New User
    TRIBBLE it, i know who killed the DNS server, it was... Q!!!
  • indarienindarien Member Posts: 9 Arc User
    eg0rundead wrote: »
    TRIBBLE it, i know who killed the DNS server, it was... Q!!!
    May be, may be )
  • drygore#6649 drygore Member Posts: 4 New User
    the engineers have been giving her all she got... well scotty you obiously had to much hampster juice again.


    well im off to bed its 4m and i will probs check in again tomorrow... have fun waiting up guys and hope you get in soon enough.



    -Live Long And Suck It!-
  • jennyward1985jennyward1985 Member Posts: 48 Arc User
    eg0rundead wrote: »
    TRIBBLE it, i know who killed the DNS server, it was... Q!!!

    Q can b so cruel. Is he aware that we have suffered enough server problems lately without him adding 2 them lol :-P
  • thlaylierahthlaylierah Member Posts: 2,987 Arc User
    cidjack wrote: »

    I got Star Wars.
  • cidjackcidjack Member Posts: 2,017 Arc User
    Trendy in like 19 more mins:
    ask-why-the-servers-down-one-more-time.jpg
    Armada: Multiplying fleet projects in need of dilithium by 13."
    95bced8038c91ec6f880d510e6fd302f366a776c4c5761e5f7931d491667a45e.jpgvia Imgflip Meme Generator
  • worfdaddyworfdaddy Member Posts: 11 Arc User
    edited September 2015
    I am still unable to log in to the game. So I did what you said in your post trendy and below are my results. This is 8:11 pm PDT., by the way and still no joy.

    here is my information:

    public ip address: 2607:fb90:285b:d09e:602e:5fae:86d0:4e5

    tracert results:

    unable to resolve target system name patchserver.crypticstudios.com

    even went so far as ping patchserver.crypticstudios.com and this is what I got:

    ping request could not find host patchserver.crypticstudios.com. Please check
    the name and try again.

    Did a DNS lookup on patchserver.crypticstudios.com and got this result:

    Lookup failed: patchserver.crypticstudios.com Try again

    No host name is associated with this IP address or no reverse lookup is configured.


    Retrieving DNS records for patchserver.crypticstudios.com...
    Attempt to get a DNS server for patchserver.crypticstudios.com failed: Timed out



    So from this it is not a DDoS attack whatsoever. There is no DNS record for the patchserver
    at all. This has nothing to do with an attack by whoever or whatever bot some script kiddie
    wants to use. This is a server side error on the part of either cryptic or whoever hosts your
    servers. With no DNS record that could be found on the name or the ip address associated
    with the name. And you can do a whois on patchserver.crypticstudios.com and find the ip
    address that is associated with it. Still did a DNS lookup on the ip address associated and
    received the same results as above.


    Did a Network Lookup of patchserver.crypticstudios.com and got this result:

    Lookup failed: patchserver.crypticstudios.com Try again

    Whois query for patchserver.crypticstudios.com...
    Results returned from whois.internic.net:Whois Server Version 2.0

    Domain names in the .com and .net domains can now be registered
    with many different competing registrars. Go to http://www.internic.net
    for detailed information.

    No match for domain "PATCHSERVER.CRYPTICSTUDIOS.COM".
    >>> Last update of whois database: Sun, 20 Sep 2015 03:32:25 GMT <<<


    So Trendy let me ask, "Did you guys pay your hosting company or what? Because this
    shows that there is no match for the domain patchserver.crypticstudios.com

    Just a question only. Please leave the banhammer on the desk on this one. All I am trying to
    do is provide you with more information that you requested for your engineers. Plus I'll throw in
    a 20 yr old Single Malt if its up and running in 5 minutes. LOL....

    Only if Scottie is working on the problem that is......
    Post edited by worfdaddy on
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