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Timing out and Connection loss even at NIGHT now!

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  • pavlovzdawgpavlovzdawg Member Posts: 9 Arc User
    The trouble seems to be with 3M Cogent Communications, Inc.

    They are having all kinds of problems. They are being sued by the US government for not living up to contract specs on facial recognition software. Their stock price has dropped almost 15% over the past few weeks as a result. According to affidavit to US Attorney General, their server farms are outdated. The Software does not work and Cogent is accused of lying about their hardware profile (they said they were updated, but they are updating).

    A Cogent release said they are working "day and night" replacing old servers.

    Comcast is not the problem.

    My money says that the big problem (being sued by the US Government) is being placed as a priority and their other commercial clientele are being seen as a secondary concern. I would not doubt it if every available asset they have is directed towards this end. They bit off more than they could chew and now they are in a fight for their life.

    Internet traffic is routed not by some random method, but by techs who specifically define 'traffic patterns.' Those techs get their marching orders from bosses who signed contracts for services. Cryptic can and should seek another partner. Cogent has too much on their plate. Cryptic is a small fish in the big pond where 3M Cogent is fishing. They are an afterthought, a drop in the bucket, etc... They should seek a vendor/provider who values their business. With facial recognition software expected by Forbes to be a $2+B dollar emerging market and Cogent throwing most of their eggs in that basket...I doubt that Cryptic Studios will be a priority.

  • paladinpaxpaladinpax Member Posts: 52 Arc User
    Update: Everything seems to be working again now.
  • questeriusquesterius Member Posts: 8,463 Arc User
    paladinpax wrote: »
    Update: Everything seems to be working again now.

    .. and jinxed.​​
    This program, though reasonably normal at times, seems to have a strong affinity to classes belonging to the Cat 2.0 program. Questerius 2.7 will break down on occasion, resulting in garbage and nonsense messages whenever it occurs. Usually a hard reboot or pulling the plug solves the problem when that happens.
  • paladinpaxpaladinpax Member Posts: 52 Arc User
    questerius wrote: »
    paladinpax wrote: »
    Update: Everything seems to be working again now.

    .. and jinxed.​​

    yep :(
  • paladinpaxpaladinpax Member Posts: 52 Arc User
    It's worse now. Even with the VPN directly into Cogent's network I'm not able to get to the login prompt in the patcher...
  • paladinpaxpaladinpax Member Posts: 52 Arc User
    Interesting trace route. Either the route is changing rapidly during the trace or there's an intermittent loop in their network. Notice hops 8 & 9, 11 & 12, and 13 & 14 are the same server. Also there is some partial packet loss indicated in the hops that only sometimes respond to the ping requests. For those not familiar with traceroutes - the first "Request timed out." is just a server that's set to ignore ping requests, not a problem with the network.

    Tracing route to accounts.crypticstudios.com [208.95.185.165]
    over a maximum of 30 hops:

    1 37 ms 37 ms 37 ms 10.1.1.1
    2 * * * Request timed out.
    3 40 ms 38 ms 38 ms xe-0-1-0-5.r05.chcgil09.us.bb.gin.ntt.net [129.250.207.209]
    4 38 ms 38 ms 39 ms ae-8.r06.chcgil09.us.bb.gin.ntt.net [129.250.4.222]
    5 40 ms 39 ms 39 ms be2216.ccr41.ord01.atlas.cogentco.com [154.54.24.201]
    6 39 ms 39 ms 47 ms be2351.ccr21.cle04.atlas.cogentco.com [154.54.44.86]
    7 58 ms 46 ms 58 ms be2009.ccr21.alb02.atlas.cogentco.com [154.54.25.89]
    8 58 ms 57 ms 62 ms be2299.ccr21.bos01.atlas.cogentco.com [154.54.43.9]
    9 62 ms 61 ms 61 ms be2299.ccr21.bos01.atlas.cogentco.com [154.54.43.9]
    10 61 ms 78 ms 63 ms te0-0-1-0.rcr11.b002133-1.bos01.atlas.cogentco.com [154.54.46.134]
    11 62 ms 72 ms 62 ms 198.49.243.253
    12 62 ms 61 ms * 198.49.243.253
    13 62 ms * * accounts.crypticstudios.com [208.95.185.165]
    14 62 ms 73 ms 62 ms accounts.crypticstudios.com [208.95.185.165]

    Trace complete.


    Before I posted this I decided to run another trace route. Completely different route, also seems to have a server sending traffic to itself. Cogent's network is hosed...

    Tracing route to accounts.crypticstudios.com [208.95.185.165]
    over a maximum of 30 hops:

    1 38 ms 39 ms 37 ms 10.1.1.1
    2 * * * Request timed out.
    3 38 ms 38 ms 45 ms xe-0-1-0-5.r05.chcgil09.us.bb.gin.ntt.net [129.250.207.209]
    4 38 ms 39 ms 38 ms ae-8.r06.chcgil09.us.bb.gin.ntt.net [129.250.4.222]
    5 38 ms 39 ms 38 ms be2216.ccr41.ord01.atlas.cogentco.com [154.54.24.201]
    6 117 ms 56 ms 77 ms be2351.ccr21.cle04.atlas.cogentco.com [154.54.44.86]
    7 59 ms 46 ms 54 ms be2351.ccr21.cle04.atlas.cogentco.com [154.54.44.86]
    8 61 ms 61 ms 59 ms be2009.ccr21.alb02.atlas.cogentco.com [154.54.25.89]
    9 68 ms 63 ms 62 ms te0-0-1-0.rcr11.b002133-1.bos01.atlas.cogentco.com [154.54.46.134]
    10 72 ms 62 ms 61 ms 38.111.40.114
    11 61 ms 60 ms 62 ms 38.111.40.114
    12 * * 61 ms 198.49.243.253
    13 * 62 ms 61 ms accounts.crypticstudios.com [208.95.185.165]

    Trace complete.
  • comrademococomrademoco Member Posts: 1,694 Bug Hunter
    As I mentioned in another thread, on my end I've not found a ny problems regarding logging in/ lag/rubberbanding these past few days etc...

    here's my tracert.
    Microsoft Windows [Version 10.0.10240]
    (c) 2015 Microsoft Corporation. All rights reserved.
    
    C:\Users\Jrobl>tracert patchserver.crypticstudios.com
    
    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:
    
      1     1 ms     1 ms     1 ms  DD-WRT [192.168.1.1]
      2     1 ms     1 ms     1 ms  192.168.3.1
      3    60 ms    14 ms    16 ms  10.57.100.1
      4    42 ms    23 ms    16 ms  core.azc.airebeam.net [199.66.168.1]
      5    16 ms    14 ms    20 ms  209-193-107-37.mammothnetworks.com [209.193.107.37]
      6    38 ms    35 ms    48 ms  10.1.31.4
      7    74 ms    67 ms    69 ms  te0-0-2-2.nr11.b006467-1.den01.atlas.cogentco.com [38.122.114.17]
      8    57 ms   102 ms    62 ms  te0-0-1-3.rcr11.b006467-1.den01.atlas.cogentco.com [154.24.1.153]
      9    60 ms    55 ms    54 ms  te0-1-0-3.ccr21.den01.atlas.cogentco.com [154.54.83.29]
     10    56 ms    56 ms    55 ms  be2128.ccr21.mci01.atlas.cogentco.com [154.54.25.174]
     11    71 ms    67 ms    66 ms  be2156.ccr41.ord01.atlas.cogentco.com [154.54.6.86]
     12    74 ms    77 ms    73 ms  be2351.ccr21.cle04.atlas.cogentco.com [154.54.44.86]
     13    80 ms    79 ms    87 ms  be2009.ccr21.alb02.atlas.cogentco.com [154.54.25.89]
     14    84 ms    87 ms    82 ms  be2299.ccr21.bos01.atlas.cogentco.com [154.54.43.9]
     15    89 ms   107 ms    93 ms  te0-0-1-0.rcr11.b002133-1.bos01.atlas.cogentco.com [154.54.46.134]
     16    91 ms   101 ms    86 ms  38.111.40.114
     17    84 ms   119 ms    82 ms  198.49.243.253
     18    92 ms    86 ms    94 ms  10.251.192.21
     19    83 ms    88 ms    82 ms  patchserver2.crypticstudios.com [208.95.185.41]
    
    Trace complete.
    
    C:\Users\Jrobl>
    

    The only problem there in increased ms is cogentco,
    Plus i'm on the west coast.
    6tviTDx.png

  • kiriseekirisee Member Posts: 446 Arc User
    This is getting old Cryptic. I would suggest you add time to the CC event as a fair way to show you value your customers. 3 days of not being able to play.
    "If everyone used Macs, we'd be working on how to get to Alpha Centauri rather than how to get to Mars."
  • markhawkmanmarkhawkman Member Posts: 35,236 Arc User
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\mhm>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1
    .....
    8 34 ms 100 ms 33 ms be3001.ccr21.atl04.atlas.cogentco.com [154.54.13
    .197]
    9 95 ms 32 ms 31 ms be2034.ccr41.atl01.atlas.cogentco.com [154.54.6.
    113]
    10 55 ms 56 ms 55 ms be2112.ccr41.dca01.atlas.cogentco.com [154.54.7.
    157]
    11 60 ms 60 ms 83 ms be2148.ccr41.jfk02.atlas.cogentco.com [154.54.31
    .118]
    12 79 ms 66 ms 65 ms be2094.ccr21.bos01.atlas.cogentco.com [154.54.30
    .14]
    13 71 ms 66 ms 67 ms te0-0-1-0.rcr11.b002133-1.bos01.atlas.cogentco.c
    om [154.54.46.134]
    14 75 ms 67 ms 68 ms 38.111.40.114
    15 67 ms 69 ms 77 ms 198.49.243.253
    16 * * * Request timed out.
    17 73 ms 67 ms 67 ms patchserverrebirth.crypticstudios.com [208.95.18
    5.41]


    Just for fun I decided to try one.

    That's horribly screwball.... the pings along cogent's route are almost random. I think that each ping that tracert sent got redirected differently as it went through their network.
    -=-=-=-=-=-=-=-
    My character Tsin'xing
    Costume_marhawkman_Tsin%27xing_CC_Comic_Page_Blue_488916968.jpg
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