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Timing out and Connection loss even at NIGHT now!

dark4blooddark4blood Member Posts: 1,192 Arc User
in Star Trek Online General Discussion
So, now the connection issues have gone beyond normal high volume periods of 4pm-8pm PST. Now it is bleeding into the 10pm-2am range. Could you PLEASE work on these issues BEFORE stacking more "features" to the game. This kind of disconnection and unreliability is why many left during DR.
«1345

Comments

  • Options
    salazarrazesalazarraze Member Posts: 3,794 Arc User
    Same here. I haven't been able to play any queues all day. Only single player stuff. Every other game, streaming service, and internet based service imaginable works flawlessly for me.
    When you see "TRIBBLE" in my posts, it's because I manually typed "TRIBBLE" and censored myself.
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    noxteregnoxtereg Member Posts: 111 Arc User
    Cant even log in here.
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    uryenserellonturyenserellont Member Posts: 858 Arc User
    edited August 2015
    It was awful about 12 hours ago and it's awful again now. Absolutely unplayable.

    If you can even log in.
    4OBkp4i.gif
    Riker has NO CLASS
    Delta Rising is the best expansion ever - Bombay style
    ***Please support or add feedback for my suggestion for ship combat. The game needs it.***
  • Options
    olocancom#0595 olocancom
    olocancom#0595
         Member Posts: 36 Arc User
    I'm getting the same problem. Starts around 7pm EST and it's still bad 6 hours later. And it's been every night this week. Just did a speedtest and got 176mbs download.
  • Options
    salazarrazesalazarraze Member Posts: 3,794 Arc User
    edited August 2015
    And all of a sudden just like that, i can do anything as if there was never any lag. As if Trendy went into the server room and flipped the lag switch into the off position. Finally.
    When you see "TRIBBLE" in my posts, it's because I manually typed "TRIBBLE" and censored myself.
  • Options
    uryenserellonturyenserellont Member Posts: 858 Arc User
    edited August 2015
    I'm lagging like mad. Right now I'm at 200 seconds of server not responding.

    What's maddening is there are people who are playing like normal. My CCA queue was completed before I even got to the entity. How are people playing this without extreme lag?
    4OBkp4i.gif
    Riker has NO CLASS
    Delta Rising is the best expansion ever - Bombay style
    ***Please support or add feedback for my suggestion for ship combat. The game needs it.***
  • Options
    mwagner84mwagner84 Member Posts: 24 Arc User
    There's a HUGE outage at Level 3 - a major internet hub in North America. It's causing delays and outages in several areas. Cryptic's servers are in one of the cities affected.
    ljkv85w17ya7.png
  • Options
    nightkennightken Member Posts: 2,824 Arc User
    well then it's surpising we can play at all as bad as the servers can be.

    if I stop posting it doesn't make you right it. just means I don't have enough rum to continue interacting with you.
  • Options
    uryenserellonturyenserellont Member Posts: 858 Arc User
    edited August 2015
    There's a major outage? My tracert has 22 hops and only the 21st shows a problem. There's a little latency at the 10th hop but no big deal.

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms ************
    2 9 ms 8 ms 8 ms ****************
    3 8 ms 8 ms 8 ms ********************
    4 8 ms 9 ms 9 ms xe-5-1-0-0-sur02.audubon.nj.panjde.comcast.net [
    68.85.63.249]
    5 10 ms 9 ms 9 ms be-19-ar03.plainfield.nj.panjde.comcast.net [68.
    85.62.41]
    6 281 ms 12 ms 12 ms be-33659-cr02.newyork.ny.ibone.comcast.net [68.8
    6.90.21]
    7 31 ms 31 ms 31 ms be-10305-cr02.350ecermak.il.ibone.comcast.net [6
    8.86.85.202]
    8 30 ms 31 ms 31 ms be-10506-cr01.350ecermak.il.ibone.comcast.net [6
    8.86.86.230]
    9 54 ms 52 ms 53 ms be-10617-cr02.denver.co.ibone.comcast.net [68.86
    .85.170]
    10 88 ms 97 ms 137 ms ae-11-0-pe01.910fifteenth.co.ibone.comcast.net [
    68.86.84.22]
    11 53 ms 53 ms 54 ms te0-0-0-0.rcr11.b006467-1.den01.atlas.cogentco.c
    om [154.54.10.33]
    12 52 ms 53 ms 52 ms te0-1-0-3.ccr22.den01.atlas.cogentco.com [154.54
    .83.33]
    13 62 ms 62 ms 61 ms be2130.ccr22.mci01.atlas.cogentco.com [154.54.26
    .122]
    14 53 ms 53 ms 53 ms be2157.ccr42.ord01.atlas.cogentco.com [154.54.6.
    118]
    15 62 ms 61 ms 60 ms be2185.ccr22.cle04.atlas.cogentco.com [154.54.43
    .178]
    16 56 ms 55 ms 55 ms be2189.ccr22.alb02.atlas.cogentco.com [154.54.43
    .185]
    17 58 ms 59 ms 59 ms be2302.ccr22.bos01.atlas.cogentco.com [154.54.43
    .13]
    18 58 ms 58 ms 58 ms te0-0-0-0.rcr11.b002133-1.bos01.atlas.cogentco.c
    om [154.54.46.130]
    19 57 ms 58 ms 57 ms 38.111.40.114
    20 57 ms 57 ms 57 ms 198.49.243.253
    21 * * * Request timed out.
    22 58 ms 58 ms 57 ms patchserverrebirth.crypticstudios.com [208.95.18
    5.41]

    Trace complete.

    Unless patchserver.crypticstudios.com is no longer what we should be tracing?
    4OBkp4i.gif
    Riker has NO CLASS
    Delta Rising is the best expansion ever - Bombay style
    ***Please support or add feedback for my suggestion for ship combat. The game needs it.***
  • Options
    hjayfisherhjayfisher Member Posts: 50 Arc User
    I am getting lots of lag and server not responding as well. With several disconnects. PvEs are virtually impossible to play.
  • Options
    duncanidaho11duncanidaho11 Member Posts: 7,973 Arc User
    edited August 2015
    Issue is now running into the morning, login timeouts, SNR's, stuttering, and disconnects. The game isn't playable. Thankfully there aren't any events right now that require at least one activity per day to complete, right? Right?

    Tracert below
    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 2 ms <1 ms <1 ms
    2 23 ms 10 ms 34 ms
    3 10 ms 10 ms 14 ms
    4 14 ms 18 ms 14 ms
    5 13 ms 16 ms 20 ms
    6 14 ms 15 ms 13 ms
    7 40 ms 37 ms 38 ms be-10617-cr02.denver.co.ibone.comcast.net [68.86
    .85.170]
    8 35 ms 34 ms 37 ms ae-12-0-pe01.910fifteenth.co.ibone.comcast.net [
    68.86.84.26]
    9 42 ms 43 ms 36 ms te0-0-0-0.rcr11.b006467-1.den01.atlas.cogentco.c
    om [154.54.10.33]
    10 38 ms 38 ms 37 ms te0-1-0-3.ccr21.den01.atlas.cogentco.com [154.54
    .83.29]
    11 54 ms 80 ms 53 ms be2128.ccr21.mci01.atlas.cogentco.com [154.54.25
    .174]
    12 39 ms 36 ms 35 ms be2156.ccr41.ord01.atlas.cogentco.com [154.54.6.
    86]
    13 45 ms 57 ms 43 ms be2351.ccr21.cle04.atlas.cogentco.com [154.54.44
    .86]
    14 72 ms 57 ms 59 ms be2009.ccr21.alb02.atlas.cogentco.com [154.54.25
    .89]
    15 60 ms 62 ms 67 ms be2299.ccr21.bos01.atlas.cogentco.com [154.54.43
    .9]
    16 61 ms 60 ms 61 ms te0-0-1-0.rcr11.b002133-1.bos01.atlas.cogentco.c
    om [154.54.46.134]
    17 59 ms 60 ms 64 ms 38.111.40.114
    18 59 ms 89 ms 58 ms 198.49.243.253
    19 * * * Request timed out.
    20 59 ms 59 ms 70 ms patchserver2.crypticstudios.com [208.95.185.41]


    Trace complete.
    Bipedal mammal and senior Foundry author.
    Notable missions: Apex [AEI], Gemini [SSF], Trident [AEI], Evolution's Smile [SSF], Transcendence
    Looking for something new to play? I've started building Foundry missions again in visual novel form!
  • Options
    potasssiumpotasssium Member Posts: 1,226 Arc User
    This has gotten really bad right now, can't even turn my ship. If I wanted a ship that couldn't turn I'd be in a Bortas.
    Thanks for the Advanced Light Cruiser, Allied Escort Bundles, Jem-Hadar Light Battlecruiser, and Mek'leth
    New Content Wishlist
    T6 updates for the Kamarag & Vor'Cha
    Heavy Cruiser & a Movie Era Style AoY Utility Cruiser
    Dahar Master Jacket

  • Options
    nightkennightken Member Posts: 2,824 Arc User
    dark4blood wrote: »
    Went to bed think problems would be solved in the morning...wow, this is the time you might want to take the game down for maintenance to figure out the problem.

    problem is, it may not have anything to do with the game. so shuting it down would just... annoy the people the people who can play.


    if I stop posting it doesn't make you right it. just means I don't have enough rum to continue interacting with you.
  • Options
    judgemarkjudgemark Member Posts: 35 Arc User
    and no response from cryptic, why am I not surprised?
  • Options
    duncanidaho11duncanidaho11 Member Posts: 7,973 Arc User
    edited August 2015
    nightken wrote: »
    dark4blood wrote: »

    problem is, it may not have anything to do with the game. so shuting it down would just... annoy the people the people who can play.

    No, its the game but not all users may be equally affected (or affected at all).

    And while the haves may get annoyed by fixing a critical, game killing problem for some users, its really not fair to ask the have-nots to sacrifice the last few days of the CC event just to hold off until the next scheduled maintenance (assuming something like that would even be required.)
    Bipedal mammal and senior Foundry author.
    Notable missions: Apex [AEI], Gemini [SSF], Trident [AEI], Evolution's Smile [SSF], Transcendence
    Looking for something new to play? I've started building Foundry missions again in visual novel form!
  • Options
    nightkennightken Member Posts: 2,824 Arc User
    dark4blood wrote: »
    nightken wrote: »
    dark4blood wrote: »
    Went to bed think problems would be solved in the morning...wow, this is the time you might want to take the game down for maintenance to figure out the problem.

    problem is, it may not have anything to do with the game. so shuting it down would just... annoy the people the people who can play.

    ^Did you not see the post several replies ago, the issues are with STO. Stop being the defense squad just because you are not experiencing lag. If it is a server that they are using that is down in an specified area then they need to say something instead of ignoring the problem. The fact is this is not people's internet connection it is Cryptic TRIBBLE service as usual.

    you know what. I'm too tired for this, this morning, you win, cryptic evil, bah bah, doom.

    duncanidaho11 wrote: »
    nightken wrote: »
    dark4blood wrote: »

    problem is, it may not have anything to do with the game. so shuting it down would just... annoy the people the people who can play.

    No, its the game but not all users may be equally affected (or affected at all).

    And while the haves may get annoyed by fixing a critical, game killing problem for some users, its really not fair to ask the have-nots to sacrifice the last few days of the CC event just to hold off until the next scheduled maintenance (assuming something like that would even be required.

    most of the time if something actually inferes with play they add time to the event. generally way more then the down time. I've seen em add a week when it was down for a day.

    if I stop posting it doesn't make you right it. just means I don't have enough rum to continue interacting with you.
  • Options
    markhawkmanmarkhawkman Member Posts: 35,231 Arc User
    mwagner84 wrote: »
    There's a HUGE outage at Level 3 - a major internet hub in North America. It's causing delays and outages in several areas. Cryptic's servers are in one of the cities affected.
    nightken wrote: »
    well then it's surpising we can play at all as bad as the servers can be.
    It doesn't affect everyone equally. I had no issues playing this morning at all.
    -=-=-=-=-=-=-=-
    My character Tsin'xing
    Costume_marhawkman_Tsin%27xing_CC_Comic_Page_Blue_488916968.jpg
  • Options
    salazarrazesalazarraze Member Posts: 3,794 Arc User
    A new day. New problems. Basically it takes about 7-8 minutes just to get to the character screen. After which it takes over a minute to load any given character's visuals for the ship and crew with the "play" button greyed out the entire time. Upon attempting to log in to the character, nothing happens, just a blank purple starry background with nothing showing up on the top right corner where normally a percentage would show. After 30 seconds or more, I simply receive the "log in timeout" message. If by chance, I happen to be able to log in, I am unable to do ANYTHING ELSE. PVE Queues are absolutely unplayable. I can't go 10 seconds without rubberbanding and/or SNR'ing. I ran a speed test and I'm downloading at 36 and uploading at 12. Just like yesterday, EVERY SINGLE OTHER INTERNET SERVICE IMAGINABLE WORKS FLAWLESSLY. Netflix, youtube, minecraft, Ark: Survival Evolved. Numerous other games. Only this game has issues.

    1 <1 ms 4 ms <1 ms
    2 9 ms 12 ms 10 ms
    3 10 ms 9 ms 8 ms
    4 10 ms 10 ms 14 ms ae-2-0-ar01.sacramento.ca.ccal.comcast.net [162.151.18.133]
    5 20 ms 15 ms 14 ms he-17-2-1-cr01.sunnyvale.ca.ibone.comcast.net [68.86.94.229]
    6 42 ms 40 ms 51 ms he-0-13-0-0-cr01.denverqwest.co.ibone.comcast.net [68.86.89.130]
    7 40 ms 43 ms 41 ms he-0-4-0-8-cr02.denver.co.ibone.comcast.net [68.86.89.73]
    8 41 ms 39 ms 38 ms ae-16-0-pe01.910fifteenth.co.ibone.comcast.net [68.86.84.122]
    9 42 ms 42 ms 39 ms te0-0-1-0.rcr11.b006467-1.den01.atlas.cogentco.com [154.54.13.5]
    10 40 ms 48 ms 39 ms te0-1-0-3.ccr21.den01.atlas.cogentco.com [154.54.83.29]
    11 56 ms 56 ms 57 ms be2128.ccr21.mci01.atlas.cogentco.com [154.54.25.174]
    12 69 ms 62 ms 64 ms be2156.ccr41.ord01.atlas.cogentco.com [154.54.6.86]
    13 74 ms 74 ms 70 ms be2351.ccr21.cle04.atlas.cogentco.com [154.54.44.86]
    14 83 ms 83 ms 84 ms be2009.ccr21.alb02.atlas.cogentco.com [154.54.25.89]
    15 86 ms 86 ms 88 ms be2299.ccr21.bos01.atlas.cogentco.com [154.54.43.9]
    16 90 ms 96 ms 87 ms te0-0-1-0.rcr11.b002133-1.bos01.atlas.cogentco.com [154.54.46.134]
    17 88 ms 90 ms 89 ms 38.111.40.114
    18 85 ms 102 ms 86 ms 198.49.243.253
    19 * * * Request timed out.
    20 87 ms 87 ms 88 ms xboxpatchserver.crypticstudios.com [208.95.185.41]

    Now I have no idea of why it says xbox patch server on #20. I typed in a trace route for the regular patch server. #19 ALWAYS times out for me in every test that I ever do, every day going back weeks.
    When you see "TRIBBLE" in my posts, it's because I manually typed "TRIBBLE" and censored myself.
  • Options
    ph4ze2ph4ze2 Member Posts: 16 Arc User
    Loading, please wait.

    Can't even log into the launcher anymore. While all of this bull$*!@ was going on yesterday, my ping times were 100-120ms, but the netgraph bar would just start filling the screen and then I'd get the "server not responding message. Chat seemed oddly unaffected, I guess those servers are somewhere else.

    tracert 208.95.185.41

    Tracing route to patchserver2.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms router.asus.com [192.168.1.1]
    2 18 ms 9 ms 8 ms 00.000.0.000
    3 9 ms 8 ms 8 ms 00.00.00.0
    4 13 ms 9 ms 8 ms xe-4-0-21-0-ar01.b0atlanta.ga.atlanta.comcast.net [68.85.108.173]
    5 12 ms 11 ms 11 ms he-0-4-0-1-cr02.56marietta.ga.ibone.comcast.net [68.86.93.201]
    6 30 ms 34 ms 33 ms be-11314-cr01.dallas.tx.ibone.comcast.net [68.86.85.21]
    7 48 ms 48 ms 51 ms be-11317-cr02.denver.co.ibone.comcast.net [68.86.84.230]
    8 56 ms 58 ms 46 ms ae-18-0-pe01.910fifteenth.co.ibone.comcast.net [68.86.82.2]
    9 47 ms 47 ms 50 ms te0-0-1-0.rcr11.b006467-1.den01.atlas.cogentco.com [154.54.13.5]
    10 49 ms 48 ms 52 ms te0-1-0-3.ccr21.den01.atlas.cogentco.com [154.54.83.29]
    11 49 ms 59 ms 48 ms be2128.ccr21.mci01.atlas.cogentco.com [154.54.25.174]
    12 48 ms 48 ms 48 ms be2156.ccr41.ord01.atlas.cogentco.com [154.54.6.86]
    13 56 ms 67 ms 58 ms be2351.ccr21.cle04.atlas.cogentco.com [154.54.44.86]
    14 70 ms 81 ms 69 ms be2009.ccr21.alb02.atlas.cogentco.com [154.54.25.89]
    15 72 ms 73 ms 72 ms be2299.ccr21.bos01.atlas.cogentco.com [154.54.43.9]
    16 73 ms 73 ms 86 ms te0-0-1-0.rcr11.b002133-1.bos01.atlas.cogentco.com [154.54.46.134]
    17 82 ms 72 ms 74 ms 38.111.40.114
    18 71 ms 72 ms 83 ms 198.49.243.253
    19 * * * Request timed out.
    20 73 ms 95 ms 72 ms patchserver2.crypticstudios.com [208.95.185.41]

    I found a website where you can check to see if something is down, and it's based out of nyc so the route would be totally different, and it fails at the same spot as mine. When this first started yesterday, I switched my game (not the patcher) to the US proxy and that seemed to at least get me in, but the game was still utterly unplayable.

    I just wish someone official would chime in and say YES THERE ARE ISSUES WITH THE INTERWEBS.

  • Options
    johnwatson71johnwatson71 Member Posts: 187 Arc User
    i've never experienced these issues until now.

    but right now, they are SEVERE. I'm lucky if I can login and when I do, every 30 secs is "server not responding" or getting disconnected. This is ridiculous. This is bad business. This is poor quality. Get it fixed or scrap your game.
    7aamriW.png
  • Options
    joeshabadoojoeshabadoo Member Posts: 10 Arc User
    same issues pretty much everyone is stating. Just out of curiosity are you guys all U.S. based? Heard it was only affecting U.S. players
  • Options
    johnwatson71johnwatson71 Member Posts: 187 Arc User
    Between 11am this morning and right now 3:07pm I have experienced over 30 disconnects. Missions, PVE's and any social zones results in "server not responding" and then disconnection. The only thing functional right now is sector space.

    this is ridiculous. And obviously there is no issue on the dev team's side because they're ******* streaming game play today as if nothing is even wrong.
    7aamriW.png
  • Options
    uryenserellonturyenserellont Member Posts: 858 Arc User
    It's just as bad right now as it was 24 hours ago, and it hasn't even been acknowledged.
    4OBkp4i.gif
    Riker has NO CLASS
    Delta Rising is the best expansion ever - Bombay style
    ***Please support or add feedback for my suggestion for ship combat. The game needs it.***
  • Options
    whatinblueblazeswhatinblueblazes Member Posts: 200 Arc User
    Yeah, I'm experiencing pretty severe connection issues as well.
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