We're sorry guys for the long delay during the Star Trek Online upgrade. Be advised that the reason for the delay is that we have hired a new tech support agent and he seems to be a little preoccupied......
Have a Good Day,
From the STO Team!
lol you got edited by Trendy. be good boy or she will spank you
It is funny that they have the time to edit posts but they can't seem to make the server work......
We're sorry guys for the long delay during the Star Trek Online upgrade. Be advised that the reason for the delay is that we have hired a new tech support agent and he seems to be a little preoccupied......
Have a Good Day,
From the STO Team!
lol you got edited by Trendy. be good boy or she will spank you
It is funny that they have the time to edit posts but they can't seem to make the server work......
Fixing the server is not Trendy's job, nor expertise, I imagine. Stop blaming her for something that isn't her fault.
We're sorry guys for the long delay during the Star Trek Online upgrade. Be advised that the reason for the delay is that we have hired a new tech support agent and he seems to be a little preoccupied......
Have a Good Day,
From the STO Team!
lol you got edited by Trendy. be good boy or she will spank you
It is funny that they have the time to edit posts but they can't seem to make the server work......
Because I'm not in Boston...? Or maybe because I'm not an engineer, I'm a community manager?
Really?
so as said on the NW thread of the patch for which the maintenance was scheduled for today it 'can' to be 6 hours long....but apparently its been 1 and half hours over 6 hours already (6am PDT~9am EST, 6 hours from 9 am...3pm...its 4:30).....what gives!! o.O
so as said on thread of the patch for which the maintenance was scheduled for today it 'can' to be 6 hours long....but apparently its been 1 and half hours over 6 hours already (6am PDT~9am EST, 6 hours from 9 am...3pm...its 4:30).....what gives!! o.O
If you had bothered to read previous pages, maintainance was extended to 5pm EST.
wow usmc47
Trendy is community manager and she's best one here is. she is even funny person.
no one can match up to her shoes she has filled up. she has done plenty of great things for us by speaking and hammering devs to get something fixed etc.
Fleet commander of Slippery When Wet.
i am Deaf Transgender girl. i'm Known to others as Korra.
you can find me on Tumblr, Twitter, Twitch
I'm cool with the downtime to make the game better. I was playing for almost a year F2P then I went lifetime because I love the game so much. Since I've gone lifetime weve had 3 expansions, graphics upgrades, etc .. So yeah for the most part I don't regret any money I've put into the game. I love STO more than ever ... Except when I get constant crashes and I'm unable to play a portion of the game content and my reports and questions about said crashes and problems go ignored.
Saying something is fixed, does not mean it's actually fixed. The Voth Ground Battlezone still crashes all the time.
I'm very happy that the lagging issues and missing voice work are getting taken care of .. but what about the stuff that is still actually broken?
We're sorry guys for the long delay during the Star Trek Online upgrade. Be advised that the reason for the delay is that we have hired a new tech support agent and he seems to be a little preoccupied......
Have a Good Day,
From the STO Team!
lol you got edited by Trendy. be good boy or she will spank you
It is funny that they have the time to edit posts but they can't seem to make the server work......
so as said on thread of the patch for which the maintenance was scheduled for today it 'can' to be 6 hours long....but apparently its been 1 and half hours over 6 hours already (6am PDT~9am EST, 6 hours from 9 am...3pm...its 4:30).....what gives!! o.O
Indeed, 'could be six', but instead it's a tentative eight.
Join date is wrong, I've actually been around since STO Beta.
True alters don't have a "main". Account wide unlocks for all unique event rewards!!
We're sorry guys for the long delay during the Star Trek Online upgrade. Be advised that the reason for the delay is that we have hired a new tech support agent and he seems to be a little preoccupied......
Have a Good Day,
From the STO Team!
lol you got edited by Trendy. be good boy or she will spank you
It is funny that they have the time to edit posts but they can't seem to make the server work......
Yes, because Trendy is a server admin. Or even in the same building as the servers. If these are Cryptic servers she doesn't even technically work for the same company as the ones working on the issues. Get a clue before you criticize people for doing their job.
I suppose none of you guys know how much coding and delicate care goes into making it all fit together, adding things on to something as huge as STo can either work perfectly and in snyc or it can break and clash with other code.... which is most likely what has happened with the new additions.This along with the Network and server upgrades does take its time and toll. Juts be patient and youll have your game back. eventually.
I hope this works out satisfactory and really addresses the server issues people are reporting. (I think I have gotten so accustomed to the overall performance that I don't notice anymore. But I'll bet I notice the improvement, if there is any.)
Yeah. There's a line between being frustrated (which I am too) and actively inflaming the situation. I would highly advise against mocking.
There's also a line between my money and your paycheck too. Spending my hard earned money, which goes into your paychecks, on a service that is having problems like this makes me NOT want to spend money. What's the golden rule of any business providing services to people? Make the customer happy. Happy customers = money. Unhappy customers = no money.
If I was working for PWE and in the position to do it, I'd be all over Cryptic with phone calls.
so as said on thread of the patch for which the maintenance was scheduled for today it 'can' to be 6 hours long....but apparently its been 1 and half hours over 6 hours already (6am PDT~9am EST, 6 hours from 9 am...3pm...its 4:30).....what gives!! o.O
If you had bothered to read previous pages, maintainance was extended to 5pm EST.
gotcha...thx
and about the 'bothering' part...im still getting used to this new look (might be weird to others...i know) especially (and i might be just over thinking or something here but...) as im rather confused as to why does the activity tab show activities from people that i dont even know or have added in my forum profile!! (unless the activity tab no longer is supposed to be individual's activity but community activity!!)... ...in other words bear with me aiight
Any idea on when we'll at least be able to start downloading the patch? Barring that, could you at least say about how big the patch is? I'm worried that with the extended maintenance that if it is a somewhat large patch, I won't be able to get it downloaded and still have time to play today, so it'd be nice to plan ahead to find something else to do today.
The last thing I want to do is sit here waiting for the patch server to come up only to find it's a 2+ gig download. Which with everyone else hammering the patch server at the relative same time would mean my already slow download speed would become even slower. Making even a 500mb patch likely require 2-3 hours.
The patch notes look small so it could end up being a fairly small patch. Which is what I'm hoping for.
The reason why the maintenance window was extended was due to the presence of an issue specifically with patching. That's what we're looking into right now.
I'd rather the game be down all day, so they can fix an issue that could potentially cause alot of harm, than for them to rush it and end up letting say this issue with the patcher through.
pwlaughingtrendy, you keep up the good work, and thank you very much for keeping us up to date, there are some of us gamers who do appreciate and are thankful for the work you do.
keep on trekking, folks.
Murphy's laws:
1- Murphy’s Law tells us that anything that can go wrong will go wrong.
2- And anything that does go wrong will get progressively worse.
3- And if you survive the first two laws it’s time to panic.
Comments
*Changed 'cause Warning
Fixing the server is not Trendy's job, nor expertise, I imagine. Stop blaming her for something that isn't her fault.
Because I'm not in Boston...? Or maybe because I'm not an engineer, I'm a community manager?
Really?
so as said on the NW thread of the patch for which the maintenance was scheduled for today it 'can' to be 6 hours long....but apparently its been 1 and half hours over 6 hours already (6am PDT~9am EST, 6 hours from 9 am...3pm...its 4:30).....what gives!! o.O
If you had bothered to read previous pages, maintainance was extended to 5pm EST.
Trendy is community manager and she's best one here is. she is even funny person.
no one can match up to her shoes she has filled up. she has done plenty of great things for us by speaking and hammering devs to get something fixed etc.
i am Deaf Transgender girl. i'm Known to others as Korra.
you can find me on Tumblr, Twitter, Twitch
Saying something is fixed, does not mean it's actually fixed. The Voth Ground Battlezone still crashes all the time.
I'm very happy that the lagging issues and missing voice work are getting taken care of .. but what about the stuff that is still actually broken?
Indeed, 'could be six', but instead it's a tentative eight.
i am Deaf Transgender girl. i'm Known to others as Korra.
you can find me on Tumblr, Twitter, Twitch
please be patient, they will get it back online as soon as they can.
Website: http://saw.iclanwebsites.com
Also note it says under my name i am a Champions Online User, i play Star Trek Online and have no idea how to change that lol
Unknown, I guess.
There's also a line between my money and your paycheck too. Spending my hard earned money, which goes into your paychecks, on a service that is having problems like this makes me NOT want to spend money. What's the golden rule of any business providing services to people? Make the customer happy. Happy customers = money. Unhappy customers = no money.
If I was working for PWE and in the position to do it, I'd be all over Cryptic with phone calls.
Was he in the middle of Posting when he got banned? that usually doesn't leave a blank post...
Oh no he didn'! Some people never learn. "Don't provoke the ban hammer!" <paraphrasing.
I agree, though...
Thanks Obama for having someone be inb4 I blamed you.
gotcha...thx
and about the 'bothering' part...im still getting used to this new look (might be weird to others...i know) especially (and i might be just over thinking or something here but...) as im rather confused as to why does the activity tab show activities from people that i dont even know or have added in my forum profile!! (unless the activity tab no longer is supposed to be individual's activity but community activity!!)...
I'd rather the game be down all day, so they can fix an issue that could potentially cause alot of harm, than for them to rush it and end up letting say this issue with the patcher through.
pwlaughingtrendy, you keep up the good work, and thank you very much for keeping us up to date, there are some of us gamers who do appreciate and are thankful for the work you do.
keep on trekking, folks.
1- Murphy’s Law tells us that anything that can go wrong will go wrong.
2- And anything that does go wrong will get progressively worse.
3- And if you survive the first two laws it’s time to panic.
hahaha. and they say girls do job better than men
altrhrough i think he will learn his lesson. boys will always be boys. lol
i am Deaf Transgender girl. i'm Known to others as Korra.
you can find me on Tumblr, Twitter, Twitch