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First-Time Buyer Rewards System!
pweadamanteus
Member Posts: 117 Arc User
Rule of Acquisition # 191 It Never Hurts to Sweeten the Deal
Any Captain knows that when a deal comes your way, it’s best to act on it. We’re pleased to announce that Ferengi Merchants are adding an extra incentive for any user. For any Captain, their first purchase of ZEN for Star Trek Online through the Arc Games web page or the Arc Client starting at 9am PST today, allows them to claim one new First Time Buyer Pack in the Promotions section of the C-store. With our current 15% Bonus to ZEN, Captains should definitely take advantage of this opportunity!
Claiming this pack in the Promotions section of the C-store and unpacking it will reward:
- 3 Master Keys (Bound to account)
- 1 Large XP Boost (Bound to Account)
This cannot be used until after the tutorial is completed.
- 1 Research and Development rewardpack (Bound to Account)
R&D items cannot be used until the player is level 11.
- 1 ship pack that unpacks a shuttle depending on faction
All Federation or Federation-aligned Romulans on the account will get the Runabout Yellowstone shuttle. All Klingon and Klingon-aligned Romulans will get the To'duj Fighter shuttle. Romulans. Please note: Romulans without a faction will not receive this ship pack.
Captains who take advantage of this offer will find the First Time Buyer Pack in the Promotions section of the C-store within 15 minutes of their purchase but there may be delays this first weekend because of the 15% Charge Bonus so give it an hour or two. This is a great chance for any Captain to get some extra bang for their buck! Grab yours today!
Remember Captains, Rule of Acquisition # 22: A wise man can hear profit in the wind. Now is the time to act.
*Please note: This system activated as of 9am PST on 2/12. Zen purchases through Steam do not qualify.
See the news post here!
*****************************************************
FAQ:
*If I bought ZEN in the past, before this promotion activated, do I still get the pack?
- You need to make a new purchase of ZEN for STO and then your account will qualify for the pack. Being a previous buyer does not exclude you from this promotion!
*Does ZEN received from the Lifetime Subscription stipend count for this?
- No. You have to purchase ZEN for STO through the Arc Games website or Client.
*Does purchasing an Arc Pack, Steam Pack, or Subscription qualify my account for this?
- No. You have to purchase ZEN. In addition, ZEN purchases through Steam do not qualify.
*If I purchase ZEN through the Dilithium Exchange in-game does my account qualify?
- No. You need to purchase ZEN for STO through the Arc Games website or Client.
*What do I do if I don't get the pack after 1-2 hours after buying ZEN?
- Send a support ticket in to our CS team so they can look into it and assist. You can do that by visiting https://support.arcgames.com/
Any Captain knows that when a deal comes your way, it’s best to act on it. We’re pleased to announce that Ferengi Merchants are adding an extra incentive for any user. For any Captain, their first purchase of ZEN for Star Trek Online through the Arc Games web page or the Arc Client starting at 9am PST today, allows them to claim one new First Time Buyer Pack in the Promotions section of the C-store. With our current 15% Bonus to ZEN, Captains should definitely take advantage of this opportunity!
Claiming this pack in the Promotions section of the C-store and unpacking it will reward:
- 3 Master Keys (Bound to account)
- 1 Large XP Boost (Bound to Account)
This cannot be used until after the tutorial is completed.
- 1 Research and Development rewardpack (Bound to Account)
R&D items cannot be used until the player is level 11.
- 1 ship pack that unpacks a shuttle depending on faction
All Federation or Federation-aligned Romulans on the account will get the Runabout Yellowstone shuttle. All Klingon and Klingon-aligned Romulans will get the To'duj Fighter shuttle. Romulans. Please note: Romulans without a faction will not receive this ship pack.
Captains who take advantage of this offer will find the First Time Buyer Pack in the Promotions section of the C-store within 15 minutes of their purchase but there may be delays this first weekend because of the 15% Charge Bonus so give it an hour or two. This is a great chance for any Captain to get some extra bang for their buck! Grab yours today!
Remember Captains, Rule of Acquisition # 22: A wise man can hear profit in the wind. Now is the time to act.
*Please note: This system activated as of 9am PST on 2/12. Zen purchases through Steam do not qualify.
See the news post here!
*****************************************************
FAQ:
*If I bought ZEN in the past, before this promotion activated, do I still get the pack?
- You need to make a new purchase of ZEN for STO and then your account will qualify for the pack. Being a previous buyer does not exclude you from this promotion!
*Does ZEN received from the Lifetime Subscription stipend count for this?
- No. You have to purchase ZEN for STO through the Arc Games website or Client.
*Does purchasing an Arc Pack, Steam Pack, or Subscription qualify my account for this?
- No. You have to purchase ZEN. In addition, ZEN purchases through Steam do not qualify.
*If I purchase ZEN through the Dilithium Exchange in-game does my account qualify?
- No. You need to purchase ZEN for STO through the Arc Games website or Client.
*What do I do if I don't get the pack after 1-2 hours after buying ZEN?
- Send a support ticket in to our CS team so they can look into it and assist. You can do that by visiting https://support.arcgames.com/
Post edited by pweadamanteus on
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Comments
But question, what if I bought zen in the past for STO?
Is this retro? And if so, how long in the past?
Thereafter only New Players will get the offer.
I've been wrong in the past though on my guesses...
:cool:
I Was A Trekkie Before It Was Cool ... Sept. 8th, 1966 ... Not To Mention Before Most Folks Around Here Were Born!
Forever a STO Veteran-Minion
While a little incentive to buy is a nice gesture, there is no point in buying it when your game remains too broken to play at times.
Thank you, but no.
My nephew is on a free account, but buys Zen with Dil... does it apply?
Is there a way to look at your account and see if it qualifies?
Can you buy the Zen with PayPal? (eg. not a CC)
Is there a FAQ for these sort of questions?
Enquiring minds want to know!
(PS: You should really make a reward like this for first-time-subscribers as well, I think I know a few could be talked into it...)
no, I dont think it is retroactive... :rolleyes:
But you only need to buy the smallest amount of Zen anytime in the next years to get that ONE-TIME-THANK-YOU-FOR-PLAYING-THE-GAME Pack.
It is an additional gift from PWE.
And now, we say Hail Adamanteus, Bringer of Presents!
Answers in red.
Zen stipends from the Lifetime Subscription do not count towards this. Purchasing a subscription or Pack on Arc/Steam do not count towards this. Purchasing Zen in the Dilithium Exchange in-game does not count towards this.
you need to spend money...
getting zen form the exchange does NOT count nor is the monthly stipend you get.
Paypal is listed as an option so it should count... you need to buy the $50 level thou to get the "best" deal. Free 300 zen on top of and 15% bonus.
Thank you
Is this a bug that somehow affected some purchases of keys or is this a new "feature" where keys are no longer trade-able?
See the Fraud Prevention System, it flags some accounts and binds stuff, has nothing to do with this.
I didn't see anywhere on the first time buyer page that stated you couldn't purchase the Zen in game from the C-store, so what's going on?
My only complaint - I also have to buy ship slots for the new ships on EIGHT alts or get rid of ships I can't necessarily replace. That sucks.
If I let a T-5U ship go, when I get it back will I be able to upgrade it for free? Does that also apply for fleet ships?
you need to buy zen... not ship packs or expansion packs. and it started today after 9 am pacific time... purchases made before does not count.
when... has to be after the time posted and it said at most 15 mins afterwards the item will be in the promo section of the z-store.
The pack is still of some value with the Leys, xp boost and R&D Pack. But when you know you aren't getting the full value others are getting for the same deal it feels like a slap in the face to people that have previously supported your product. Just like the Voyager Bundle not being purchasable by those of us that bought the Tier 4 or 5 Intrepid before the release of the Pathfinder so therefore can not get the Voyager Bridge.
hopefully it'll show up in the promo section when I get on later tonight.
Just don't give any rewards or welcome package out again.
People don't miss anything what they do not know about.
Reminds me when a store I worked in gave out small packages of gummy bears in the first two weeks for every paying customer. A lot of them demanded those packs still 2 month later.. :rolleyes:
it's just a shuttle in a box for 1 toon... the toon the claims the pack.
would probably of gotten more bites if they offered up a lobbi shuttle/ship instead.
When you upgrade the Ship to T5-U the T5 and the fleet versions of said ship get a free upgrade to T5-U as it is a ship unlock. There for say you have the T5 Armitage that you upgrade to T5-U and then you buy a Fleet Armitage it will already have the T5-U unlock on the fleet version. If you Discharge the T5-U Armitage you will have the unlock there for when you reclaim another free. (Just be careful of discharging the fleet T5-U as you will have to pay for the required Modules to get another Fleet version to upgrade again later, The Upgrade back to the T5-U will be free still tho.)
Fleet ships are character bound, and can not be reclaimed if you dismiss them. You would have to re-buy them all over again. Don't delete fleet ships unless you want them gone for good.
T5U Upgrades are account-wide for that ship if it has been upgraded at least once on any character. So, yes, you will be able to re-claim it from the c-store, then go to a shipyard, and choose upgrade starship. Note: I've never tried this yet to make sure it works as intended. The T6 ship traits, if it is unlocked on that character, should also unlock when reclaimed on that same character, but again, haven't verified it myself.
The Yellowstone and toduj are interesting choices. Given how unpopular shuttle content is outside of the shuttle event. The keys and end pack are a nice touch. Shame the exp boost gives such an insignificant amount of exp, otherwise that would be good for people looking for spec points.