i can't even log in to the launcher at all. says its "unable to authenticate" when i am trying to log into the launcher. is there still problems with the login?
Not saying we are entitled to anything for this service issue, but we could go for a free ship, or a tribble or something for being patient through this.
I play the game regularily, today I got a "Unable to authenticate" as a result of my login. I shall await the fix as patiently as humanly possible..
i can't even log in to the launcher at all. says its "unable to authenticate" when i am trying to log into the launcher. is there still problems with the login?
Time to update this thread replacing the "resolved" word with "investigating..zzz" one. Again. I hope this issue does not take too much. Ive already lost a lot this weekend due to the downtime.
Also seeing the "Unable to authenticate:" on login attempts. Is this affecting people with the Arc client, or just people with the STO launcher?
I've tried both with and without Arc. No luck either way, and don't feel like installing Steam atm to see if getting in that way works...especially since the login server would all be the same. XD
Just checked out my twitter feed. At least they know what's going on if not in outright panic right now. This is what CaptSmirk wrote:
Captain Smirk @PWECaptainSmirk · 5m
OK things are exploding, the Reed Alert is blasting, time to grab my kitties & get in an escape pod. Full power to the snuggle engines!
I've tried both with and without Arc. No luck either way, and don't feel like installing Steam atm to see if getting in that way works...especially since the login server would all be the same. XD
IT IS A LOG IN ISSUE affecting ALL players. Guys please, go to the bug section on the forums, all the info is there..
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added in borg
I play the game regularily, today I got a "Unable to authenticate" as a result of my login. I shall await the fix as patiently as humanly possible..
Admiral Sovak
Does anyone remember when we used to be explorers...
Unable to authenticate:
No more details than that. Are the servers down again today?
did you try clearing your DNS cache?
Why is it stated "Resolved" and No I can not get in!!!
Unable to authenticate.
No solution at the moment.
Oh it is not us cryptic, it is your side I am totally sure.
Yes, actually. It doesn't appear to help.
USS Shigure: Washed Clean
USS Akizuki: A Light In The Dark
I've tried both with and without Arc. No luck either way, and don't feel like installing Steam atm to see if getting in that way works...especially since the login server would all be the same. XD
Captain Smirk @PWECaptainSmirk · 5m
OK things are exploding, the Reed Alert is blasting, time to grab my kitties & get in an escape pod. Full power to the snuggle engines!
IT IS A LOG IN ISSUE affecting ALL players. Guys please, go to the bug section on the forums, all the info is there..