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Holodeck Login Issues (9/27) [Resolved]

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    chaosuk83chaosuk83 Member Posts: 20 Arc User
    edited September 2014
    squyff wrote: »
    got in yesterday evening fine got unable to authenticate just now tried several times server status is up any thoughts?
    same here, thought they sorted tht yesterday, but apparently not!
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    tullinjrtullinjr Member Posts: 2 Arc User
    edited September 2014
    i can't even log in to the launcher at all. says its "unable to authenticate" when i am trying to log into the launcher. is there still problems with the login?
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    douglas1366douglas1366 Member Posts: 3 Arc User
    edited September 2014
    Seems i'm not able to log in, Unable to Authenticate. Changed my pass with no change in log in ability, good luck out there folks.
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    thehatuthehatu Member Posts: 0 Arc User
    edited September 2014
    I can not get the patcher to authenticate either today. It played just fine over the weekend but not working today.
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    realmysticgrealmysticg Member Posts: 0 Arc User
    edited September 2014
    pwlaughingtrendy wrote: »
    Holodeck is now back online! Welcome back, Captains!
    Might be back online but still not logging in :(
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    archerfanaticarcherfanatic Member Posts: 35 Arc User
    edited September 2014
    down again. big surprise. and this after the upgrade system didn't even work all the way. ( sci consoles, rommie torp, borg deflector but not engines)


    added in borg
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    deutchcraftdeutchcraft Member Posts: 34 Arc User
    edited September 2014
    Not saying we are entitled to anything for this service issue, but we could go for a free ship, or a tribble or something for being patient through this.
    I play the game regularily, today I got a "Unable to authenticate" as a result of my login. I shall await the fix as patiently as humanly possible..
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    sovakofvulcansovakofvulcan Member Posts: 103 Arc User
    edited September 2014
    Same here....
    Admiral Jisil T'ror
    Admiral Sovak
    “Does anyone remember when we used to be explorers...”
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    darkwilow13darkwilow13 Member Posts: 30 Arc User
    edited September 2014
    I just get the error message:

    Unable to authenticate:

    No more details than that. Are the servers down again today?
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    rimmarierimmarie Member Posts: 418 Arc User
    edited September 2014
    tullinjr wrote: »
    i can't even log in to the launcher at all. says its "unable to authenticate" when i am trying to log into the launcher. is there still problems with the login?

    did you try clearing your DNS cache?
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    slutukslutuk Member Posts: 2 Arc User
    edited September 2014
    failure to authenticate seems to be a regular issue with your game.
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    k1ll3r446k1ll3r446 Member Posts: 0 Arc User
    edited September 2014
    anyone know a ETA for the server to be back online or is this a sit and wait thing
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    captainkroncaptainkron Member Posts: 123 Arc User
    edited September 2014
    No not fixed!!!

    Why is it stated "Resolved" and No I can not get in!!!
    CibJ7qu.jpg?1
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    lassdom2012lassdom2012 Member Posts: 9 Arc User
    edited September 2014
    I just get error message:

    Unable to authenticate.

    No solution at the moment.
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    slutukslutuk Member Posts: 2 Arc User
    edited September 2014
    slutuk wrote: »
    failure to authenticate seems to be a regular issue with your game.

    Oh it is not us cryptic, it is your side I am totally sure.
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    misskaitlinmisskaitlin Member Posts: 7 Arc User
    edited September 2014
    slutuk wrote: »
    failure to authenticate seems to be a regular issue with your game.

    Yes, actually. It doesn't appear to help.
    USS Aratama: “Draw The Blade!”
    USS Shigure: “Washed Clean”
    USS Akizuki: “A Light In The Dark”
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    iathoriathor Member Posts: 71 Arc User
    edited September 2014
    Also seeing the "Unable to authenticate:" on login attempts. Is this affecting people with the Arc client, or just people with the STO launcher?
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    darkwilow13darkwilow13 Member Posts: 30 Arc User
    edited September 2014
    Was playing just fine this morning went to lunch a couple hours ago and now ....authenticate error
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    k1ll3r446k1ll3r446 Member Posts: 0 Arc User
    edited September 2014
    DNS flushed down thee tube, still no luck
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    k1ll3r446k1ll3r446 Member Posts: 0 Arc User
    edited September 2014
    Just STO it seems, I can play other games on thee launcher just fine personally
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    jimdalaojimdalao Member Posts: 0 Arc User
    edited September 2014
    Changed password and tried using my email address to login, no success. Still unable to authenticate.
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    bubblebaflebubblebafle Member Posts: 273 Arc User
    edited September 2014
    Time to update this thread replacing the "resolved" word with "investigating..zzz" one. Again. I hope this issue does not take too much. Ive already lost a lot this weekend due to the downtime.
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    djmetal1981djmetal1981 Member Posts: 12 Arc User
    edited September 2014
    iathor wrote: »
    Also seeing the "Unable to authenticate:" on login attempts. Is this affecting people with the Arc client, or just people with the STO launcher?

    I've tried both with and without Arc. No luck either way, and don't feel like installing Steam atm to see if getting in that way works...especially since the login server would all be the same. XD
    CelSTOsig_zps60r2fa18.jpg
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    darkwilow13darkwilow13 Member Posts: 30 Arc User
    edited September 2014
    Just checked out my twitter feed. At least they know what's going on if not in outright panic right now. This is what CaptSmirk wrote:

    Captain Smirk @PWECaptainSmirk · 5m
    OK things are exploding, the Reed Alert is blasting, time to grab my kitties & get in an escape pod. Full power to the snuggle engines!
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    k1ll3r446k1ll3r446 Member Posts: 0 Arc User
    edited September 2014
    Oh and neverwinter it seems, blacklight is up and well
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    bubblebaflebubblebafle Member Posts: 273 Arc User
    edited September 2014
    djmetal1981 wrote: »
    I've tried both with and without Arc. No luck either way, and don't feel like installing Steam atm to see if getting in that way works...especially since the login server would all be the same. XD

    IT IS A LOG IN ISSUE affecting ALL players. Guys please, go to the bug section on the forums, all the info is there..
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    johngazmanjohngazman Member Posts: 2,826 Arc User
    edited September 2014
    Holodeck may be back up, but I just see "unable to authenticate".
    You're just a machine. And machines can be broken.
    StarTrekFirstContactBorgBattleonetumblr_lln3v6QoT31qzrtqe.gif
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    crosis2014crosis2014 Member Posts: 48 Arc User
    edited September 2014
    The STO Facebook page is stating they are having server issues again and are working to fix them. LOL DR is officially DOOM Rising
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    squyffsquyff Member Posts: 3 Arc User
    edited September 2014
    I'm gonna blame Khan the Cumberbatch one!
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