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Unable to authenticate - May 27th, 2014 *Resolved*

r9xchaosr9xchaos Member Posts: 249
is it only me ?

EDIT:
Our servers didn't make it back from the Holiday weekend here in the states. We are currently experiencing some unscheduled downtime. Our team is investigating and we will post updates as we receive them. Thanks for the reports everyone!
~Askray
Post edited by Unknown User on
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Comments

  • anazondaanazonda Member Posts: 8,399 Arc User
    edited May 2014
    As in terms of ME: "Yup... You're the only one".
    Don't look silly... Don't call it the "Z-Store/Zen Store"...
    Let me put the rumors to rest: it's definitely still the C-Store (Cryptic Store) It just takes ZEN.
    Like Duty Officers? Support effords to gather ideas
  • jaxinajaxina Member Posts: 69 Arc User
    edited May 2014
    Nope, just got kicked 3 times and cant do anything after login.

    Rotating the camera is only thing that works :mad:
  • thutmosis85thutmosis85 Member Posts: 2,358 Arc User
    edited May 2014
    Same here ...
    Patch Notes : Resolved an Issue, where people would accidently experience Fun.
  • edgecrysgeredgecrysger Member Posts: 2,740 Arc User
    edited May 2014
    YES. The servers must be really laggy , i have the same problems.

    Just be patient, i guess this will be temporarly.
  • solusdarkstarsolusdarkstar Member Posts: 1 Arc User
    edited May 2014
    No, it's affecting me as well. Was fine an hour or so back, but now I'm getting interface lag, severe rubber-banding, disconnects and problems logging in.
  • flash525flash525 Member Posts: 5,441 Arc User
    edited May 2014
    You're not alone. I've been disconnected three times in the past half hour, and the game seemed to lag around that point too. I'll be giving it a miss for the rest of the day (cause I'll be at work). :eek:
    attachment.php?attachmentid=42556&d=1518094222
  • nandospcnandospc Member Posts: 1,260 Arc User
    edited May 2014
    same here, got kicked several times from an ige, a lot of rubberbanding, but only since 1h from now...
    i did a traceroute to patchserver.crypticstudios.com and got stucked in the last hopes before the server, i lost packets on 38.111.40.114 .... idk

    FIX IT FIX FIX IT...
  • mimithe05mimithe05 Member Posts: 2 Arc User
    edited May 2014
    yeph, i got kicked out and since then i cant log in anymore. that happend 20min ago
  • dirlettiadirlettia Member Posts: 1,632 Arc User
    edited May 2014
    After 8 disconnects during surface tension mission, finally got into ESD and due to lag Tuvok will not follow me so mission is borked. Guess it is time to call it a day until servers settle later on.

    Still waiting to be able to use forum titles
  • bejaymacbejaymac Member Posts: 448 Arc User
    edited May 2014
    rubberbanding like crazy then server not responding, then DC, now I can't connect to gameserver


    Just ran a trace, looks like the crappy servers cogentco use in Boston are acting up again
  • kellemdroskellemdros Member Posts: 0 Arc User
    edited May 2014
    +1, cant even play this way...
  • edgecrysgeredgecrysger Member Posts: 2,740 Arc User
    edited May 2014
    No, its not possible to play in this way. I logged out and i will wait to this afternoon to play. Since its impossible right now.
  • edgecrysgeredgecrysger Member Posts: 2,740 Arc User
    edited May 2014
    bejaymac wrote: »
    rubberbanding like crazy then server not responding, then DC, now I can't connect to gameserver


    Just ran a trace, looks like the crappy servers cogentco use in Boston are acting up again

    NO, its not the cogentco servers, since i never had these issues before and i am from Europe..
  • dirlettiadirlettia Member Posts: 1,632 Arc User
    edited May 2014
    NO, its not the cogentco servers, since i never had these issues before and i am from Europe..

    The TraceRt shows traffic from Europe goes through the Cogentco servers so them playing up affects us badly. Each Cogentco server I hop through is a 115ms+ ping.

    Still waiting to be able to use forum titles
  • kellemdroskellemdros Member Posts: 0 Arc User
    edited May 2014
    dirlettia wrote: »
    The TraceRt shows traffic from Europe goes through the Cogentco servers so them playing up affects us badly. Each Cogentco server I hop through is a 115ms+ ping.

    Even +200 sometimes... each one of them
  • bejaymacbejaymac Member Posts: 448 Arc User
    edited May 2014
    dirlettia wrote: »
    The TraceRt shows traffic from Europe goes through the Cogentco servers so them playing up affects us badly. Each Cogentco server I hop through is a 115ms+ ping.

    115 is about normal for those servers from here in Scotland, but my trace showed one of the Boston servers spiking at 300+, which isn't of much use for anything let alone online gaming.
  • nandospcnandospc Member Posts: 1,260 Arc User
    edited May 2014
  • cerritourugcerritourug Member Posts: 1,376 Arc User
    edited May 2014
    I cant even log in, I have: Unable to authenticate
    __________________________________________________

    Division Hispana
    www.divisionhispana.com
  • dracounguisdracounguis Member Posts: 5,358 Arc User
    edited May 2014
    My pre-Arc launcher says "Unable to Authenticate" when I put in my password. I'm assuming 'we' have an issue?

    Guess I'll go kill things in WoW for awhile.
    Sometimes I think I play STO just to have something to complain about on the forums.
  • theroyalfamilytheroyalfamily Member Posts: 300 Arc User
    edited May 2014
    Now I can't connect to the authentication servers, even though it shows the main server is fine.
  • nortyfinernortyfiner Member Posts: 30 Arc User
    edited May 2014
    r9xchaos wrote: »
    is it only me ?

    It's not just you, and it's not just STO. I just had problems logging out of Neverwinter, and when I tried logging into STO, I got an "Unable to Authenticate" message at the login window. Having the same results through both Arc and Steam. Looks like the cannibal tribbles got into Cryptic's wiring again...
  • cerritourugcerritourug Member Posts: 1,376 Arc User
    edited May 2014
    Each time I try to log in useing the Cryptic launcher I resive the message: Unable to authenticate

    I am the only one or is a general issue?
    __________________________________________________

    Division Hispana
    www.divisionhispana.com
  • sqwishedsqwished Member Posts: 1,475 Bug Hunter
    edited May 2014
    Same here the error message just says it cant authenticate.
    Oh, it's not broken? We can soon fix that!

  • phoeniciusphoenicius Member Posts: 762 Arc User
    edited May 2014
    server just died it seems... again.
  • nortyfinernortyfiner Member Posts: 30 Arc User
    edited May 2014
    Each time I try to log in useing the Cryptic launcher I resive the message: Unable to authenticate

    I am the only one or is a general issue?

    It's not just you, and it's not just STO. I just had problems logging out of Neverwinter, and when I tried logging into STO, I got an "Unable to Authenticate" message at the login window. Having the same results through both Arc and Steam. Looks like the cannibal tribbles got into Cryptic's wiring again...
  • theroyalfamilytheroyalfamily Member Posts: 300 Arc User
    edited May 2014
    No, you're the only one.

    No, you're never the only one. In a world of 7 billion people, you're never the only one.

    Also, I have the same issue.
  • malkiorravenloftmalkiorravenloft Member Posts: 0 Arc User
    edited May 2014
    Nope, I'm getting the same issue man. Wondering if it's a game-wide thing. O.o
  • jon59650jon59650 Member Posts: 0 Arc User
    edited May 2014
    Same here. Thought I was TRIBBLE or something, changed my password as a result.
    sto-afk-list.tumblr.com/
  • yudhistiroyudhistiro Member Posts: 113 Arc User
    edited May 2014
    Each time I try to log in useing the Cryptic launcher I resive the message: Unable to authenticate

    I am the only one or is a general issue?

    For some unknown reason, i seem to have the same issue
    internet connection seems to be normal
    speedtest result to various cities in US seems to be normal as well
  • notrealednanotrealedna Member Posts: 1,028
    edited May 2014
    Hope mah toons are not lost ....
This discussion has been closed.