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STO Outage (3/21/14) [Resolved!]

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  • mtschoenhutmtschoenhut Member Posts: 1 Arc User
    edited March 2014
    I was finally able to get past the patch server, but now I can't get past the login server... :confused:
  • angryjonny55angryjonny55 Member Posts: 46 Arc User
    edited March 2014
    Launcher just loaded but login server still down. still a good sign though that its getting fixed
  • greuceangreucean Member Posts: 111 Arc User
    edited March 2014
    I was finally able to get past the patch server, but now I can't get past the login server... :confused:

    ditto, at least some progress
  • xlain23xlain23 Member Posts: 6 Arc User
    edited March 2014
    In support of this thread,

    I also cannot connect, and yes they should at the very least acknowledge there customers and inform us they are working on a fix asap.
    Still cant find an official post or news article yet.

    Given they face I am a new Cryptic customer / STO player 20 days or less I have purchased subs and have also purchased Zen!.
    If they even fail to acknowledge this soon, and give positive feed-back then they are damaging the game / playerbase even further.

    :(
  • bgd3183bgd3183 Member Posts: 0 Arc User
    edited March 2014
    Well its getting better after a repatch reason I logged off in the first place and 45m of can't connect was able to repatch and get to logging into characters. Unfortunately the server status is still red so back to login after that ......................................... That's not it!
  • himijihimiji Member Posts: 0 Arc User
    edited March 2014
    same issue i can load lanucher but unable to get connecting to login server
  • shadowkoshshadowkosh Member Posts: 1,688 Arc User
    edited March 2014
    I want to be a mod so I can deny that there is ever a issue:P
  • thedarkphenoixthedarkphenoix Member Posts: 75 Arc User
    edited March 2014
    eh, server/launcher down... these things happen in MMOspace unfortunately.

    Just a shame that it had to happen in my limited time window that I have to play between work and bed. Ho hum. Have to say that some of the requests I've seen for free stuff have been rather silly. I think the most that we could expect (and honestly, all that I would want) is a day or two's extension on the Mirror Universe event. That way those of us with limited play time get the chance to complete it, while those with an excess of play time get to reward themselves with more dilithium by completing the event and getting the extra rewards for turning in the multidimensional transporters on those days. Win/win for everyone IMO.
    Original wave Lifetimer and Closed Beta tester.
  • wildboarwildboar Member Posts: 195 Arc User
    edited March 2014
    give them a chance :P its literally just hit me, and possibly you, they need time to react ^^

    It litereally did just hit others too... at 9am this morning... on a weekday... before a weekend event...
  • purlenutsackpurlenutsack Member Posts: 63 Arc User
    edited March 2014
    I got the launcher to work but still can't connect to the login server. It appears to still be down.
  • spockaeusspockaeus Member Posts: 1 Arc User
    edited March 2014
    It is 1635 hours est & have been unable to validate login. I was previously in game but had to logout for a bit. When try to log back in, get "Attempting to update launcher - attempt 1, 2, 3 ,4" etc & then final message unable to update launcher message. I reckon STO will be down for a bit yet?
  • pwlaughingtrendypwlaughingtrendy Member Posts: 2,966 Arc User
    edited March 2014
    We were able to get the login servers up, however as the game is still not currently up, please do not try to login until I have information that the situation is more stabilized.

    I assure you, Smirk and I will update you as soon as we hear that it is back up online. :)
  • yaminogaijin1691yaminogaijin1691 Member Posts: 3 Arc User
    edited March 2014
    Sort it out you morons....Next tiem atleast give us some degree of a warning instead of TRIBBLE us over fromt he shadows.
  • baelogventurebaelogventure Member Posts: 1,002 Arc User
    edited March 2014
    /fake rant on

    I DEMAND ALL THE COMPENSATION. I WANT AT LEAST 10 FLEET MODS AND 6,000 OF EACH REP MARKS AND 250,000 DILITHIUM (REFINED!!!!!) AND 4,000 ZEN IN COMPENSATION FOR YOUR SYSTEMS GOING OFF-LINE AND YOU LOSING MONEY!!

    YOU'RE CUTTING INTO MY LEISURE TIME WITH YOUR SERVICE BEING OFFLINE!!!

    DO EET NAAAAOW CRYPTIC!!!

    /fake rant off
  • rabiddjwolverabiddjwolve Member Posts: 32 Arc User
    edited March 2014
    You know it probably doesn't help that EVERYONE is trying to log in at ONCE. Talk about an elephant through the eye of a needle LOL. "She can't take any more she's gonna BLOW!":eek:
  • shreeashreea Member Posts: 0 Arc User
    edited March 2014
    himble42 wrote: »
    Can't connect at all.... launcher won't launch as can't get past patch server :(

    Didn't start the mirror event until late, so will be annoyed if I can't finish it because of this...

    if it takes days they have always comped us in the past if not for more time of in my exp i lost a ship that was fazed out was given dilth and box of goodys they want us to play and keep playing so they try to keep us happy give it some time
  • saurializardsaurializard Member Posts: 4,404 Arc User
    edited March 2014
    OK, Chief O'Brien would have fixed the Iconian virus by now, so that can only mean one thing.

    The new Klingon temp killed the server-running tribble!
    #TASforSTO
    Iconian_Trio_sign.jpg?raw=1
  • xlain23xlain23 Member Posts: 6 Arc User
    edited March 2014
    hmmmm,

    http://www.mmoserverstatus.com/star_trek_online


    Patch server now showing up going to test
  • worffan101worffan101 Member Posts: 9,518 Arc User
    edited March 2014
    We were able to get the login servers up, however as the game is still not currently up, please do not try to login until I have information the the situation is more stabilized.

    I assure you, Smirk and I will update you as soon as we hear that it is back up online. :)

    *wishes he had seen this before trying again to log in from the in-game login screen*

    Guess I'll close the game and wait.
  • roadghostroadghost Member Posts: 394 Arc User
    edited March 2014
    artemida82 wrote: »
    ...the dogs again for Caitans...

    Heretic! Everyone knows only cats can play Caitians.

    BTW - Still sitting at login screen, connects to account server but still timing out on connecting to login server.
  • drdrahcirdrdrahcir Member Posts: 23 Arc User
    edited March 2014
    Same issue ..

    Arc works .. initial startup of STO works but then times out at "planet & music " ..aaarrhh now thats a GREAT WAY of stopping us doing the daily alternate universe mission and getting the bonus :mad:
  • synnbadsynnbad Member Posts: 68 Arc User
    edited March 2014
    shenadren wrote: »
    If you need more ductape to hold the log-in servers together, I'd be happy to donate.:D

    don't forget they need chewing gum as well lol
    [SIGPIC][/SIGPIC]
  • shadowkoshshadowkosh Member Posts: 1,688 Arc User
    edited March 2014
    Inside the server room!

    Tech 1: My god who opened the Mirror Portal

    Tech 2: I don't know but we need to shut it quick

    Tech 3: Pulls out cord from server "JUST KIDDING"
  • williamjanewaywilliamjaneway Member Posts: 33 Arc User
    edited March 2014
    xlain23 wrote: »
    In support of this thread,

    I also cannot connect, and yes they should at the very least acknowledge there customers and inform us they are working on a fix asap.
    Still cant find an official post or news article yet.

    Given they face I am a new Cryptic customer / STO player 20 days or less I have purchased subs and have also purchased Zen!.
    If they even fail to acknowledge this soon, and give positive feed-back then they are damaging the game / playerbase even further.

    :(

    They have made posts within this thread regarding the status of the login server. An update will be given as and when they can offer one.

    As much as the information may be sparse, it is still an acknowledgement that they are aware of the issues and are looking to resolve it.
  • neueraccountneueraccount Member Posts: 16 Arc User
    edited March 2014
    I've tested to login to Tribble an it's functional. Ussally you find the problem. Tribble is on.
  • sirboulevardsirboulevard Member Posts: 722 Arc User
    edited March 2014
    I'm sure klingon players can also donate some Tribble Paste to help seal up the patches. (Made from 100% Tribble)
    [SIGPIC][/SIGPIC]

    TRIBBLE Hydra! Hail Janeway!
  • mecteshmectesh Member Posts: 137 Arc User
    edited March 2014
    shadowkosh wrote: »
    I want to be a mod so I can deny that there is ever a issue:P

    You don't need to be a mod to do that; some non-mods do it all the time. ;)
    Mac mini Server (mid 2011): 2GHz Intel Core i7, 8GB 1333 MHz DDR3, Intel HD Graphics 3000 512MB
    OS X El Capitan 10.11.2
  • xlain23xlain23 Member Posts: 6 Arc User
    edited March 2014
    News update,

    Patch server now appears to be up please test and post outcome. Looks like it's working for me
  • ddbrownddbrown Member Posts: 17 Arc User
    edited March 2014
    Must be an unscheduled outage
  • askrayaskray Member Posts: 3,329 Arc User
    edited March 2014
    Askray, are you still logged in, or did you finally get disconnected?
    I had to disconnect to cook lunch for my family.
    Yes, I'm that Askray@Batbayer in game. Yes, I still play. No, I don't care.
    Former Community Moderator, Former SSR DJ, Now Full time father to two kids, Husband, Retail Worker.
    Tiktok: @Askray Facebook: Askray113


This discussion has been closed.