Captains, we really need you stay constructive here the crashes are not due to QA, not content, not the servers. We're experiencing a network issue. We'll continue doing out best but we need your support in terms of staying constructive. We're just as frustrated but this and we thank you for sticking with us.
As Smirk said, we'll update you once we have more details to share.
Cheers,
Brandon =/\=
Not for nothing, but I do find it highly "questionable" that of the Cryptic (NOT PWE, but Actual Cryptic) games, the one that got a major update today is the one that is down. I would think, and by no means a network expert, that if it were a network issue that other services would be down as well (especially since most unexpected crashes in STO take down Neverwinter and CO as well, at least in my experience).
However... Neverwinter is still UP, Champions Online is still Online, and Tribble is up, just the one server that got a major update earlier today seems to be affected in the Network outage
Again, not saying you are wrong Brandon, or even worse, lying... But I am just saying that Generally I tend not to believe in coincidences.
Now that I think about it, there was that Torpedo I fired towards the Entity just before the server went down. Well.......it missed.......and I saw it going and going........then it all went dark.
I came to explore foreign Galaxies, and now I'm hunting Rabbits
2 hours over the week it's been live. I've read every post, and have been reading and watching it since it went live.
Cheers,
Brandon =/\=
Honestly.. I'm impressed by your involvement. Most higher ups wouldn't have the stomach for watching this thread. In fact a selfish man would have ignored it entirely.
Just think, if the server remains down for ten days and there is no game/no season 8.5 for anyone, finally you all will have an idea of what some of us have endured three times over in 2013. As Brandon says, "Cheers!"
But I am just saying that Generally I tend not to believe in coincidences.
I don't think you should! I'm sure their load was quite a bit higher than on a regular day due to people being excited (or dreading) to see the changes.
Not for nothing, but I do find it highly "questionable" that of the Cryptic (NOT PWE, but Actual Cryptic) games, the one that got a major update today is the one that is down. I would think, and by no means a network expert, that if it were a network issue that other services would be down as well (especially since most unexpected crashes in STO take down Neverwinter and CO as well, at least in my experience).
However... Neverwinter is still UP, Champions Online is still Online, and Tribble is up, just the one server that got a major update earlier today seems to be affected in the Network outage
Again, not saying you are wrong Brandon, or even worse, lying... But I am just saying that Generally I tend not to believe in coincidences.
"Network" can also include network hardware, keep that in mind Those other games/ services are unaffected, luckily.
Wow you people have nothing better to do with your life/time you just waste every minute and second posting and complaining. so I say do something else until the server is back up you do know what console games are and you do have other computer games/ MMO's to go to stop gut bellying and get over it.
Nitpicking is a time-honored tradition of science fiction. Asking your readers not to worry about the "little things" is like asking a dog not to sniff at people's crotches. If there's something that appears to violate natural laws, then you can expect someone's going to point it out. That's just the way things are.
I'm not normally one to post on the forum, of course i'll check the forum for information and to keep up to date with things.
But today's lack of professionalisum on PW's part with this lastest patch is shocking.
I've been with this game on and off since realise, i have taken a few breaks over the past few years of a couple of months here and there.
Now i realise that this post will get one of two responses either you'll agree or you'll flame me, either way it is my opinion.
No matter what spin you put on todays events the fact is clear. PW did not test this new update enough. "I know i know, how can you predict server stress with a new update" This is what people will be screeking.
Well for those of you that have never been in program testing there are way to predict and simulate server stress, it's not unpredictable. ( no excuses there )
Now i'm no longer a subscriber my return three weeks ago was to see if STO was worth the subcription money in this ever tightening economy. It was looking good. until yesterday afternoon when the server went down.
My biggest problem with whats happening is if the payment system goes down, it's back up within 1 hr ( of course it is, they must have ways to our wallets ) But the product that we pay for, or pay towards the upkeep of ( I.E. Buying Zen ) has taken over 12 hrs for then to get stable. What other digital product would people be willing to put up with such shoddy serivce.
As gamers we should demand more. The money we part with is no less important than the money we pay for our cable TV or even our internet connections. At the very least PW should add lost time to subscription accounts ... at the least.
Coming back to us every few hours saying " opps our bad, it will be up soon " is not good enough. infact it's starting to sound like a scratched record. If you can't get the new update stable then do the only reasonable thing you can. Remove it and revert to an earlier version until your able to solve the stablilty issues.
My advice with that is break down what your adding in, new episode , then the hud changes for quick swapping , trying to cram it all in one update is likely why it has become so unstable.
Okay it's out of my system now, i'll give PW another 4 hrs to get the game up and stable and still be willing to resub, if they fail then my guess is this mission is over.
^ This is what many of us have said for a long time. But unfortunately there are a lot of players who simply accept this and open their wallets and continue to do so. We all at the beginning and roped in, it's part of the danger of MMO's. But with so many fans so blinded by their passion for Trek it makes it hard for Cryptic/PWE seeing them doing anything wrong, or at least no upholding their promise of a product that is stable.
Lag is a major issue in this game and being part of a modding community and regularly visiting other Trek modding communities it has been discovered that STO uses a rather ineffective rendering system. Their ships are stacked (4-8 identical ships layered on top of each other) and they aren't LODS they are identical. I read about this on a Bridge Commander forum and seen it with my own eyes via screenshots etc. This is one reason I keep pushing for a rendering system update and a server update. It's more needed than any new ship, missions or grind. Unfortunately Cryptic's/PWE's priorities aren't the same as mine, as doing so won;t make them any money and as long as people keep buying the flavor of the week/month we probably won;t see genuine improvement for the game.
Due to this I have returned after about 7-8 months away from the game and decided only to be casual only spending a couple of hours on the game a day and now only work on 1-2 characters, the rest I simply ignore and leave un-logged in.
I have serious doubts of it being up by 5. I don't go to bed till 10pm or so, but if I had a guess, I would say the game won't be stable enough to play till sometime in the next day or two. It was the same song and dance last year.
I agree, after 4:30 now and still no signs of improvement. Might try my luck tomorrow, though I must admit these forums are always entertaining when things like this happen. Nothing beats a Trek Nerd Rage.
Support the Game by Supporting the KDF, equality and uniqueness for all factions!
Wow you people have nothing better to do with your life/time you just waste every minute and second posting and complaining. so I say do something else until the server is back up you do know what console games are and you do have other computer games/ MMO's to go to stop gut bellying and get over it.
lol, im posting here, doing my work for tomorrow (real life work from home) and playing civ 5 all at the same time.
deal with it.
Fleet Admiral Rylana - Fed Tac - U.S.S Wild Card - Tactical Miracle Worker Cruiser
Lifetime Subscriber since 2012 == 17,200 Accolades = RIP PvP and Vice Squad
Chief of Starfleet Intelligence Service == Praise Cheesus
Wow you people have nothing better to do with your life/time you just waste every minute and second posting and complaining. so I say do something else until the server is back up you do know what console games are and you do have other computer games/ MMO's to go to stop gut bellying and get over it.
NEVER!! Star TREK ONLINE IS LIFE !!...And Victory LIFE!!!!!
Plus I'm building another model from polar lights of refit NX Enterprise
Wow you people have nothing better to do with your life/time you just waste every minute and second posting and complaining. so I say do something else until the server is back up you do know what console games are and you do have other computer games/ MMO's to go to stop gut bellying and get over it.
yeah, mario cart is way more productive than posting on this forum.
Lost most of an afternoon and evening of gaming today. Just made Vice Admiral and haven't been able to do much with it because of the server going all lopsided. Maybe Q will take pity on us and give us some kind of compensation for lost time, like maybe some extra Qmendations for the anniversary, but I'm not holding my breath.
2 hours over the week it's been live. I've read every post, and have been reading and watching it since it went live.
Cheers,
Brandon =/\=
I am very impressed Bran. This really shows what a good guy you are! Some posts can be so full of misplaced and idiotic rage that I can't even stand to read beyond it becoming obvious that it is that kind of post. You get a big pat on the back from me buddy!
Thanks for the expansion that had "as much content as the last"
9 Episodes = 30+ episodes...?
[SIGPIC][/SIGPIC]
It's pronounced "S.T.O." "Stow" sounds idiotic! lol
Comments
Not for nothing, but I do find it highly "questionable" that of the Cryptic (NOT PWE, but Actual Cryptic) games, the one that got a major update today is the one that is down. I would think, and by no means a network expert, that if it were a network issue that other services would be down as well (especially since most unexpected crashes in STO take down Neverwinter and CO as well, at least in my experience).
However... Neverwinter is still UP, Champions Online is still Online, and Tribble is up, just the one server that got a major update earlier today seems to be affected in the Network outage
Again, not saying you are wrong Brandon, or even worse, lying... But I am just saying that Generally I tend not to believe in coincidences.
Honestly.. I'm impressed by your involvement. Most higher ups wouldn't have the stomach for watching this thread. In fact a selfish man would have ignored it entirely.
I salute ya man.
Also I dont speak for them, just me.
Fleet Admiral Rylana - Fed Tac - U.S.S Wild Card - Tactical Miracle Worker Cruiser
Lifetime Subscriber since 2012 == 17,200 Accolades = RIP PvP and Vice Squad
Chief of Starfleet Intelligence Service == Praise Cheesus
I think its time to get d'angelo out of bed and get him to fix what the team seems unable to do
and theres nothing wrong with being a pr guy if you are
You did it.
Fleet Admiral Rylana - Fed Tac - U.S.S Wild Card - Tactical Miracle Worker Cruiser
Lifetime Subscriber since 2012 == 17,200 Accolades = RIP PvP and Vice Squad
Chief of Starfleet Intelligence Service == Praise Cheesus
I don't think you should! I'm sure their load was quite a bit higher than on a regular day due to people being excited (or dreading) to see the changes.
I sneezed when it went down....
Top DPS 102k
He did...
http://www.youtube.com/watch?v=DItgw1mU9Us
"Network" can also include network hardware, keep that in mind
Cheers,
Brandon =/\=
Yeah yeah yeah...we know the shpeel.
View The Zypex Revelation Mission Trailer
View The Zypex Intrusion Mission Trailer
View TECHNOBABBLE Mission Trailer
Taaacoo!!!!!!
Thanks for the overtime STO.
Kinda like when your computer randomly forgets that it has a sector in a drive you have to defrag to recognize.
BranFlakes role is community manager. His team is responsible for communication between the gaming community and the company (a.k.a. the developers).
Yeah, it was me. Sorry. As pay back, I will post more pictures for McAllen on Facebook. See you all there.
Now for more commercial breaks, brought to you by Binford.
https://www.youtube.com/watch?v=cuJD1-1e-i4
Joined January 2009
^ This is what many of us have said for a long time. But unfortunately there are a lot of players who simply accept this and open their wallets and continue to do so. We all at the beginning and roped in, it's part of the danger of MMO's. But with so many fans so blinded by their passion for Trek it makes it hard for Cryptic/PWE seeing them doing anything wrong, or at least no upholding their promise of a product that is stable.
Lag is a major issue in this game and being part of a modding community and regularly visiting other Trek modding communities it has been discovered that STO uses a rather ineffective rendering system. Their ships are stacked (4-8 identical ships layered on top of each other) and they aren't LODS they are identical. I read about this on a Bridge Commander forum and seen it with my own eyes via screenshots etc. This is one reason I keep pushing for a rendering system update and a server update. It's more needed than any new ship, missions or grind. Unfortunately Cryptic's/PWE's priorities aren't the same as mine, as doing so won;t make them any money and as long as people keep buying the flavor of the week/month we probably won;t see genuine improvement for the game.
Due to this I have returned after about 7-8 months away from the game and decided only to be casual only spending a couple of hours on the game a day and now only work on 1-2 characters, the rest I simply ignore and leave un-logged in.
I agree, after 4:30 now and still no signs of improvement. Might try my luck tomorrow, though I must admit these forums are always entertaining when things like this happen. Nothing beats a Trek Nerd Rage.
lol, im posting here, doing my work for tomorrow (real life work from home) and playing civ 5 all at the same time.
deal with it.
Fleet Admiral Rylana - Fed Tac - U.S.S Wild Card - Tactical Miracle Worker Cruiser
Lifetime Subscriber since 2012 == 17,200 Accolades = RIP PvP and Vice Squad
Chief of Starfleet Intelligence Service == Praise Cheesus
NEVER!! Star TREK ONLINE IS LIFE !!...And Victory LIFE!!!!!
Plus I'm building another model from polar lights of refit NX Enterprise
yeah, mario cart is way more productive than posting on this forum.
free jkname
Get the Forums Enhancement Extension!
I am very impressed Bran. This really shows what a good guy you are! Some posts can be so full of misplaced and idiotic rage that I can't even stand to read beyond it becoming obvious that it is that kind of post. You get a big pat on the back from me buddy!
9 Episodes = 30+ episodes...?
[SIGPIC][/SIGPIC]
It's pronounced "S.T.O." "Stow" sounds idiotic! lol