People... you expected this! Or at least should have. Every season, this happens - a big surge of players hitting the servers to experience the big new thing and then in a day or so it levels out.
It doesn't matter who paid what, it's just too many players at one time hitting the servers.
Sit back, relax, go watch some Star Trek and come back in a day or so.
Sadly I cant come back in a day or so. Tomorrow I have to go pick up a part that comes in and then spend all day installing it. Then friday I have work the next time I will be able to play would be monday maybe tuesday if I am lucky. If I get the car running tomorrow I will have to setup with my neighbor to bring the old car home which would be monday or tuesday so in any case I have a busy schedule so if I cant play it doesnt matter to me I have more important things to do. But what this does do is it makes me reluctant to spend more cash in game. I was thinking of buying more ship slots for instance and just sit on them with the hopes that we will see more ships coming out. But as of now with their lack of expanding the server capacity when they hyped this up for months it tells me that they are not spending the money that they make wisely. They are pocketing 90% of it and using 10% of it to fund the devs to make the content and then they tweak what they have and try to keep it from failing. They've always done this, they claim they solve the server issue but its still crashing and their hardware fixes were apparently not done in my opinion or they have a chimp working on it that dont know what their doing.
Sure I've been in this game for over a year now and have been a gold member before as well. This game in that year has always had its share of crashes and server not responding issues. They always say they fixed it but it still happens because their fix is to make you wait and when the demand drops you think its fixed but the demand drops below the threshold till the next time then the problems arises again.
See, this is a legitimate question. I haven't seen anyone else post about that one, though. I'd suspect one of your files is corrupted, and it may require wiping the game and re-downloading to fix.
Or you can simply do a Forced Verify from the Launcher. That will go through your files and check for problems. It's an easier first step then delete and redownload.
STO is about my Liberated Borg Federation Captain with his Breen 1st Officer, Jem'Hadar Tactical Officer, Liberated Borg Engineering Officer, Android Ops Officer, Photonic Science Officer, Gorn Science Officer, and Reman Medical Officer jumping into their Jem'Hadar Carrier and flying off to do missions for the new Romulan Empire. But for some players allowing a T5 Connie to be used breaks the canon in the game.
I don't understand why so many people seem to be confused by this. There is a boatload of new content, a whole new faction, UI changes, Cryptic/PWE has advertised all over the place AND there's the new movie out (Which likely boosted interest in Trek and got more people to try the game out since it's F2P).
There's a line to get in. It happens.
Be glad. It means the game is currently REALLY popular.
If you went gold for a month, you'd go straight to the front of the queue. If getting into the game is that important to you, subscribe for a month for $15 until things settle, and then go back to Silver. You'd get into the game fast and 400 Zen to boot.
[SIGPIC][/SIGPIC]
I don't care how long you've been playing. I only care about how you play.
And remember to follow the rules.
I understand what you are saying that most MMO's have limitations to logging on, but what I am saying is that they shouldn't do queues like this. It is just killing their player base and to fix your little comment about the MMO's, WoW does not have log in queues at all when new releases come out. Granted, it is not Free to Play but Blizz makes this company look like ants in the long run.
Whoa, full-stop. I have to call BS here.
Maybe you're on a low-pop server, but Stormrage-US usually does have queues when big content patches happen. I sat in queue for 2 hours when the 5.2 Thunder King patch went live. And don't even ask about the Mists of Pandaria launch itself.
____
Keep calm, and continue firing photon torpedoes.
Maybe they should have thought of this issue and laid on some more capacity it seems odd with a new content they didn't anticipate there being increased demand and therefore increase the amount of hardware to suit after all if this was a shop and you had to queue that long I'd be pissed off by the time i got to the front of it.
Or you can simply do a Forced Verify from the Launcher. That will go through your files and check for problems. It's an easier first step then delete and redownload.
Ah! I wasn't aware of that one. Good call.
____
Keep calm, and continue firing photon torpedoes.
Maybe they should have thought of this issue and laid on some more capacity it seems odd with a new content they didn't anticipate there being increased demand and therefore increase the amount of hardware to suit after all if this was a shop and you had to queue that long I'd be pissed off by the time i got to the front of it.
They actually DID boost capacity. but it's difficult to properly estimate new content influx on a Free to Play game where anyone can just say, "Hey I'll give this a try today." DL the game and log-in.
With the influx of new players and the Queuing issues Cryptic will have data to take to PWE and say "Look guys the game is REALLY popular right now, micro-transactions are way up, we need some more equipment to get more people on in a timely fashion."
Maybe they should have thought of this issue and laid on some more capacity it seems odd with a new content they didn't anticipate there being increased demand and therefore increase the amount of hardware to suit after all if this was a shop and you had to queue that long I'd be pissed off by the time i got to the front of it.
As others have (repeatedly) pointed out, what do you do with those servers once the demand drops back down to normal? They wind up being dead weight, and there won't be enough player-retention to cover that cost (especially on a F2P game).
____
Keep calm, and continue firing photon torpedoes.
4292 of 4611 But, I'm glad that there are more players! I just have to watch some por-... documentaries to kill the time.
I was correcting my probe's minmus mapping orbit, but I just finished that and it now needs to run for 3.5 hours in the background with no interaction.
I'm at 453 of 4914.
What bothers me is that it's climbing again, fast. When I first logged in a few hours ago it was about 1k. When I switched characters the first time, it was still 1k. Then it was over 3k. Now it's over 4k and nearly to 5k.
If it keeps going up at this rate it's going to be over 10k again real fast, which makes me afraid the server broke again...
Maybe they should have thought of this issue and laid on some more capacity it seems odd with a new content they didn't anticipate there being increased demand and therefore increase the amount of hardware to suit after all if this was a shop and you had to queue that long I'd be pissed off by the time i got to the front of it.
Dan did post about hardware upgrades a week or so ago. The problem with FTP games is that you never know if 100,00 new people will show up or 1,000,000. Servers aren't cheap so you don't want to over-buy if you can help it - especially when most launches involve a lot of people leaving the game around 45 days later. That's why all new games go from too full to normal in 2 months.
STO is about my Liberated Borg Federation Captain with his Breen 1st Officer, Jem'Hadar Tactical Officer, Liberated Borg Engineering Officer, Android Ops Officer, Photonic Science Officer, Gorn Science Officer, and Reman Medical Officer jumping into their Jem'Hadar Carrier and flying off to do missions for the new Romulan Empire. But for some players allowing a T5 Connie to be used breaks the canon in the game.
Really, I don't understand all this whining and complaining and primadonnaism. I got on yesterday evening to finish patching (took about 20 minutes), set up my new Rom character and went to log-in. At about 9pm MDT it took me roughly 30 minutes in queue to get in. And you know what it wasn't the end of the world. I was able to empty and load the dishwasher, clean some pots that had been sitting in the sink since Saturday. When I finally got in I got to experience some really cool new content and didn't suffer any lag or gameplay issues at all.
Now it would have been nice to get in right away of course, but I do understand that everyone else wants to get in and play right away too. I just think some of the complainers have no perspective and a horrible sense of entitlement. I'd like to think they are all a bunch of bratty teenagers, but I know better that many of these folks are full-grown adults acting this way.
Last time I saw this is when the Winter wonderland was launched again,,, no where near as bad as this time ( aprox queue of 300 people -- 4000 this time. )
I can't even log into the game. It either crashes after I press launch or the game client times out when I type in my login information.
Be grateful you can log in, some of us still can't even do that.
One day Cryptic will be free from their Perfect World overlord. Until that day comes, they will continue to pamper the whales of this game, and ignore everyone that isn't a whale.
As others have (repeatedly) pointed out, what do you do with those servers once the demand drops back down to normal? They wind up being dead weight, and there won't be enough player-retention to cover that cost (especially on a F2P game).
Problem there is that the ones getting the most shafted by the queues so far as I can tell are...new players.
The ones least likely to stick around if they end up spending lots of time having trouble patching, or logging in, or stuck in a queue. They've got little to nothing invested, and there's very little stopping them from leaving if they get too frustrated.
So yes, the fact that there's a queue is almost certainly going to cost Cryptic money in the form of new players that quit in frustration with it before they're hardly even started playing.
Granted they probably already lost most of them with the disastrous launch yesterday...
Don't you think its a little unfair to the F2P players that want to play but membership players have log in priority over us?
No. That's ridiculous. It is already fair. You can spend the same $300 I spent and you will get precisely what I got. No more, no less. If you spent the same amount as me and got less, or more, then it would be unfair. We would not be being treated equally.
In this case, we care being treated quite equally. No one is getting any unfair advantage because no one is prohibited from being a Lifetime member. But they have to pay, just like the rest of us did. Specifically because that's the only way to be fair.
Fairness doesn't mean equal rewards, it means equal opportunities. Everyone here has the same opportunity to purchase a membership. And no "But I don't want to pay for it" doesn't make it unfair. It makes it a choice. Get the membership, and get the rewards -or- Don't get the membership, and don't get the rewards.
So I was excited to try this game again. I got up did stuff around the house. About 8:30 this morning I go to log on. I was in the queue at rank 4930 out of 5326. So I said "Okay, let's go do something, I'll come back and we'll be good to go." So I go to the store, get some groceries, here I am an hour later and the queue is still going and my place is now "6,761 out of 9, 983." Looks like this game is going towards unplayable if you don't have a gold subscription.
Was looking forward to playing the new expansion pack, sadness.
I don't understand why so many people seem to be confused by this. There is a boatload of new content, a whole new faction, UI changes, Cryptic/PWE has advertised all over the place AND there's the new movie out (Which likely boosted interest in Trek and got more people to try the game out since it's F2P).
There's a line to get in. It happens.
Be glad. It means the game is currently REALLY popular.
.
The more reason for them to increase the ammount of players and thus hardware to attract more staying customers. Right now all these new comers see a queue and sod it.
Besides these queues are also affecting their loyal customers.........
No. That's ridiculous. It is already fair. You can spend the same $300 I spent and you will get precisely what I got. No more, no less. If you spent the same amount as me and got less, or more, than would be unfair. We would not be being treated equally.
In this case, we care being treated quite equally. No one is getting any unfair advantage because no one is prohibited from being a Lifetime member. But they have to pay, just like the rest of us did. Specifically because that's the only way to be fair.
Fairness doesn't mean equal rewards, it means equal opportunities. Everyone here has the same opportunity to purchase a membership. And no "But I don't want to pay for it" doesn't make it unfair. It makes it a choice. Get the membership, and get the rewards -or- Don't get the membership, and don't get the rewards.
So I was excited to try this game again. I got up did stuff around the house. About 8:30 this morning I go to log on. I was in the queue at rank 4930 out of 5326. So I said "Okay, let's go do something, I'll come back and we'll be good to go." So I go to the store, get some groceries, here I am an hour later and the queue is still going and my place is now "6,761 out of 9, 983." Looks like this game is going towards unplayable if you don't have a gold subscription.
Was looking forward to playing the new expansion pack, sadness.
Fair isn't going to convince new players to stick around when they can't log in.
so i have dropped down the queue from 4900 down to 0, took about 20 minutes to be able to load up the game, now the loading screen is saying "Server not responding" and has been on for 1000 seconds and counting, what should i do?
Fair isn't going to convince new players to stick around when they can't log in.
I'm not new, lol. My join date says I am. But I played this right when they went free to play. Have that Odyssey ship and everything from the Anniversary two years ago, then the new ship from the anniversary that just happened not too long ago. Sooo. Lol. Yeah, not new. But thanks for quotin' me.
this is completely unacceptable to have to wait to play a game I have spent almost 100 USD on, GET YOUR ACT TOGETHER OVER THERE AND LET ME PLAY MY GAME:mad:
Over the last 2.5 years I've EASILY spent $1,000 on this game.
This is a new content release. There are literally THOUSANDS of people trying to log in at once, many being brand new players who are hear thanks to the advertising efforts of cryptic and the bump in Trek popularity brought about by the new movie.
Some points.
1. It's not YOUR game, Cryptic/PWE owns it, they let you play it when possible (Barring things outside of their immediate control)
2. ALL MMO's have slowdown during big updates/expansions. It ALWAYS happens. Happened with FFXI, happens on WoW, pretty sure it happens on EVE too (Though not to any extraordinary level I'm told).
3. It's a game. It's not worth the stress you're building up.
TLDR; You will get in, it's just going to take a little bit of time, CALM. THE. HECK. DOWN.
Fair isn't going to convince new players to stick around when they can't log in.
This pretty much nails it, I usually play STO with a semi-afk approach (usually doing something, but not always) and I'm also <2months since registering.
I don't have any problems with queues.
I've moved 1000 places quite quickly, and here are my 2 cents:
Lifetime should get priority alongside subscribers (Lifetimers put down a big wad of cash known as capital investment, and overtime will get a better rate of return measured against a month by month subscriber). Subscribers are indeed the bread and butter of any MMO, I read Blizzard screamed $90mil/month around their peak, thats big.
New players should be given a free pass to queue jump, as they will likely be active - although this would probably bring the undesirables out to sit inactive with level 1 captains.
Anyone over 1 month played should be on equal footing with any other F2P player.
Moved 400 places typing this, it was a real quick turnover.
Finally, check your facebook / e-mail / read news while in the queue, you'll still roll information just as much as interacting with the game.
*Side Note* some of the riskier missions to run atm are the Romulan episodic completion missions, the bits at the end that grant the rewards, I've crashed 5 times from them, but hey queues are inevitable. Also risky: any hubs as by design they are intended to be cooldown areas (stand talk/wait) so diverting server load to these areas would be beneficial overall whilst also randomly disconnecting people dropping in / waiting.
Comments
Sadly I cant come back in a day or so. Tomorrow I have to go pick up a part that comes in and then spend all day installing it. Then friday I have work the next time I will be able to play would be monday maybe tuesday if I am lucky. If I get the car running tomorrow I will have to setup with my neighbor to bring the old car home which would be monday or tuesday so in any case I have a busy schedule so if I cant play it doesnt matter to me I have more important things to do. But what this does do is it makes me reluctant to spend more cash in game. I was thinking of buying more ship slots for instance and just sit on them with the hopes that we will see more ships coming out. But as of now with their lack of expanding the server capacity when they hyped this up for months it tells me that they are not spending the money that they make wisely. They are pocketing 90% of it and using 10% of it to fund the devs to make the content and then they tweak what they have and try to keep it from failing. They've always done this, they claim they solve the server issue but its still crashing and their hardware fixes were apparently not done in my opinion or they have a chimp working on it that dont know what their doing.
Sure I've been in this game for over a year now and have been a gold member before as well. This game in that year has always had its share of crashes and server not responding issues. They always say they fixed it but it still happens because their fix is to make you wait and when the demand drops you think its fixed but the demand drops below the threshold till the next time then the problems arises again.
Exactly.
I don't understand why so many people seem to be confused by this. There is a boatload of new content, a whole new faction, UI changes, Cryptic/PWE has advertised all over the place AND there's the new movie out (Which likely boosted interest in Trek and got more people to try the game out since it's F2P).
There's a line to get in. It happens.
Be glad. It means the game is currently REALLY popular.
What's it at right now? Because when I lined up two minutes ago I was in the 4k range too and now I'm under 3300.
THe line is moving, be patient.
I don't care how long you've been playing. I only care about how you play.
And remember to follow the rules.
Maybe you're on a low-pop server, but Stormrage-US usually does have queues when big content patches happen. I sat in queue for 2 hours when the 5.2 Thunder King patch went live. And don't even ask about the Mists of Pandaria launch itself.
Keep calm, and continue firing photon torpedoes.
Keep calm, and continue firing photon torpedoes.
They actually DID boost capacity. but it's difficult to properly estimate new content influx on a Free to Play game where anyone can just say, "Hey I'll give this a try today." DL the game and log-in.
With the influx of new players and the Queuing issues Cryptic will have data to take to PWE and say "Look guys the game is REALLY popular right now, micro-transactions are way up, we need some more equipment to get more people on in a timely fashion."
Keep calm, and continue firing photon torpedoes.
I was correcting my probe's minmus mapping orbit, but I just finished that and it now needs to run for 3.5 hours in the background with no interaction.
I'm at 453 of 4914.
What bothers me is that it's climbing again, fast. When I first logged in a few hours ago it was about 1k. When I switched characters the first time, it was still 1k. Then it was over 3k. Now it's over 4k and nearly to 5k.
If it keeps going up at this rate it's going to be over 10k again real fast, which makes me afraid the server broke again...
Im stuck at 3579 out of 4*** odd people in the queue...
JOY,,, i know this is a big thing but SERIOUSLY -- 4000 people waiting to play. JOKE!!!!:mad:
Now it would have been nice to get in right away of course, but I do understand that everyone else wants to get in and play right away too. I just think some of the complainers have no perspective and a horrible sense of entitlement. I'd like to think they are all a bunch of bratty teenagers, but I know better that many of these folks are full-grown adults acting this way.
Be grateful you can log in, some of us still can't even do that.
Problem there is that the ones getting the most shafted by the queues so far as I can tell are...new players.
The ones least likely to stick around if they end up spending lots of time having trouble patching, or logging in, or stuck in a queue. They've got little to nothing invested, and there's very little stopping them from leaving if they get too frustrated.
So yes, the fact that there's a queue is almost certainly going to cost Cryptic money in the form of new players that quit in frustration with it before they're hardly even started playing.
Granted they probably already lost most of them with the disastrous launch yesterday...
No. That's ridiculous. It is already fair. You can spend the same $300 I spent and you will get precisely what I got. No more, no less. If you spent the same amount as me and got less, or more, then it would be unfair. We would not be being treated equally.
In this case, we care being treated quite equally. No one is getting any unfair advantage because no one is prohibited from being a Lifetime member. But they have to pay, just like the rest of us did. Specifically because that's the only way to be fair.
Fairness doesn't mean equal rewards, it means equal opportunities. Everyone here has the same opportunity to purchase a membership. And no "But I don't want to pay for it" doesn't make it unfair. It makes it a choice. Get the membership, and get the rewards -or- Don't get the membership, and don't get the rewards.
Like it or not, it is fair.
Was looking forward to playing the new expansion pack, sadness.
The more reason for them to increase the ammount of players and thus hardware to attract more staying customers. Right now all these new comers see a queue and sod it.
Besides these queues are also affecting their loyal customers.........
Fair isn't going to convince new players to stick around when they can't log in.
I'm not new, lol. My join date says I am. But I played this right when they went free to play. Have that Odyssey ship and everything from the Anniversary two years ago, then the new ship from the anniversary that just happened not too long ago. Sooo. Lol. Yeah, not new. But thanks for quotin' me.
Over the last 2.5 years I've EASILY spent $1,000 on this game.
This is a new content release. There are literally THOUSANDS of people trying to log in at once, many being brand new players who are hear thanks to the advertising efforts of cryptic and the bump in Trek popularity brought about by the new movie.
Some points.
1. It's not YOUR game, Cryptic/PWE owns it, they let you play it when possible (Barring things outside of their immediate control)
2. ALL MMO's have slowdown during big updates/expansions. It ALWAYS happens. Happened with FFXI, happens on WoW, pretty sure it happens on EVE too (Though not to any extraordinary level I'm told).
3. It's a game. It's not worth the stress you're building up.
TLDR; You will get in, it's just going to take a little bit of time, CALM. THE. HECK. DOWN.
This pretty much nails it, I usually play STO with a semi-afk approach (usually doing something, but not always) and I'm also <2months since registering.
I don't have any problems with queues.
I've moved 1000 places quite quickly, and here are my 2 cents:
Lifetime should get priority alongside subscribers (Lifetimers put down a big wad of cash known as capital investment, and overtime will get a better rate of return measured against a month by month subscriber). Subscribers are indeed the bread and butter of any MMO, I read Blizzard screamed $90mil/month around their peak, thats big.
New players should be given a free pass to queue jump, as they will likely be active - although this would probably bring the undesirables out to sit inactive with level 1 captains.
Anyone over 1 month played should be on equal footing with any other F2P player.
Moved 400 places typing this, it was a real quick turnover.
Finally, check your facebook / e-mail / read news while in the queue, you'll still roll information just as much as interacting with the game.
*Side Note* some of the riskier missions to run atm are the Romulan episodic completion missions, the bits at the end that grant the rewards, I've crashed 5 times from them, but hey queues are inevitable. Also risky: any hubs as by design they are intended to be cooldown areas (stand talk/wait) so diverting server load to these areas would be beneficial overall whilst also randomly disconnecting people dropping in / waiting.