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Unable to Log In Due to Unknown Reasons (We're investigating this)

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  • wufangchuwufangchu Member Posts: 778 Arc User
    edited May 2013
    Well, it seems that despite the green light, the login server is down.. I guess we just keep trying till we get in..
    wraith_zps7pzgamff.jpg
  • dragonseye1138dragonseye1138 Member Posts: 91 Arc User
    edited May 2013
    they're taking the servers down in 15 minutes for emergency maintenance. i just got an in game message about it
    Q is a Magical Girl.
  • stardestroyer001stardestroyer001 Member Posts: 2,615 Arc User
    edited May 2013
    corseau wrote: »
    I never post on the forum. I am one of the people who are apparently stupid enough to pay to play this game. I was expecting there to be issues but this is unacceptable. Then again what did I expect it's not like they ever get a release right the first time. Man I am sooo angry maybe I will go to the pwe website and change my subscription to cancelled.

    Just sit tight and wait. Issues will either be resolved within the next couple days, or they won't be at all (see the Biography loading issue!).
    stardestroyer001, Admiral, Explorers Fury PvE/PvP Fleet | Retired PvP Player
    Missing the good ol' days of PvP: Legacy of Romulus to Season 9
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  • johngazmanjohngazman Member Posts: 2,826 Arc User
    edited May 2013
    Holodeck's coming down for emergency maintainance in 15 minutes.

    Let go of my items, inventory gremlins! I need to bank them before the server goes kaput!
    You're just a machine. And machines can be broken.
    StarTrekFirstContactBorgBattleonetumblr_lln3v6QoT31qzrtqe.gif
  • gaevsmangaevsman Member Posts: 3,190 Arc User
    edited May 2013
    They should convert the character list dialog window into a minigame.. so we can do something for a while..
    The forces of darkness are upon us!
  • unkoalaunkoala Member Posts: 0 Arc User
    edited May 2013
    How do I bypass the Steam launcher for STO?

    I hate Steam a lot for its stupid stealth updates, so I might as well get a useful piece of info out of this thread.
    Steam doesnt update STO.

    All it does is launch the game.

    The patches you get are the same because you connect directly to Cryptic.
  • velldunvelldun Member Posts: 43 Arc User
    edited May 2013
    emergency maintenance in 15 minutes,

    Maintenance means to maintain.

    I don't think they really mean maintenance.
  • rustysurfingrustysurfing Member Posts: 0 Arc User
    edited May 2013
    karcorner wrote: »
    LOL, I just logged on and now they say they will shut servers down for emergency main. ROFL

    lol...is that right? bout time only been hours...
  • tbarlowtbarlow Member Posts: 0 Arc User
    edited May 2013
    PWE is at fault here, dont blame the Dev's, they are the ones between a rock and a hard place. PWE tells them do this do that, and the players are like ''I KEEL U''. Not sure i wanna be next to that server(s), steam coming out, sparks, friction, all that sorta thing. I'm going to bed now, hopefully i wont dream of killer servers and psychotic gamers?:eek:

    Agreed The Dev's are stuck between a rock and a hard place :( but I guess some ppl just don't understand that Cryptic just has to do it the way there told :( witch is to bad somedays :( oh well I hope it all works out

    tbarlow
  • captsabercaptsaber Member Posts: 40 Arc User
    edited May 2013
    I took them this long to think of that? FIRED ALL FIRED!
  • ashkrik23ashkrik23 Member Posts: 10,809 Arc User
    edited May 2013
    Well that's some good news.
    King of Lions rawr! Protect the wildlife of the world. Check out my foundry series Perfection and Scars of the Pride. arcgames.com/en/forums#/discussion/1138650/ashkrik23s-foundry-missions
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  • horkathanehorkathane Member Posts: 1 Arc User
    edited May 2013
    Man what a fiasco! I cant believe how long this is taking all day and cant get on because of the Romulans.
    [SIGPIC][/SIGPIC]
    The Legendary Horka Thane
    1999 Tribes 1
    Infamous TurreNt Camp ( if you dont know you are not Legendary )
  • unkoalaunkoala Member Posts: 0 Arc User
    edited May 2013
    They'll kick you from the mini-game also ;)
  • apostolos82apostolos82 Member Posts: 7 Arc User
    edited May 2013
    im new to the game, how long does it usually take for them to get a fix in for this?
  • dozingdawgdozingdawg Member Posts: 0 Arc User
    edited May 2013
    Hi Captains!

    We're testing a fix for the login errors you've been seeing. Once it passes testing, we'll update you with more information.

    Cheers,

    Brandon =/\=
    Has not even been 30 mins. Give them a little time to fix it.
    Quityerbellyachin'
  • wufangchuwufangchu Member Posts: 778 Arc User
    edited May 2013
    they're taking the servers down in 15 minutes for emergency maintenance. i just got an in game message about it

    Ah.. cool.. thank you :).. I appreciate the heads up..
    wraith_zps7pzgamff.jpg
  • stardestroyer001stardestroyer001 Member Posts: 2,615 Arc User
    edited May 2013
    Anyone have Red Dwarf clips, like in the last server outage discussion thread? That episode with the White Hole was funny.
    stardestroyer001, Admiral, Explorers Fury PvE/PvP Fleet | Retired PvP Player
    Missing the good ol' days of PvP: Legacy of Romulus to Season 9
    My List of Useful Links, Recently Updated November 25 2017!
  • innuwarriorinnuwarrior Member Posts: 305 Arc User
    edited May 2013
    we'll make it, 200 pages of mostly whining :D
    Jamal : Tactical space specialist. USS Bug Warrior and many others
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  • oowoonoowoon Member Posts: 0 Arc User
    edited May 2013
    Lol, 15 minutes... They can't afford 15 minutes for their usual shutdown routine. SHUT IT DOWN NOW!
  • omegasignasomegasignas Member Posts: 36 Arc User
    edited May 2013
    Dammit Q, why must you meddle in our affairs still
  • captsabercaptsaber Member Posts: 40 Arc User
    edited May 2013
    Your new ! LOL LOL LOL LOL LOL!!!!!
  • unkoalaunkoala Member Posts: 0 Arc User
    edited May 2013
    im new to the game, how long does it usually take for them to get a fix in for this?
    24 to 48 hours... you'll be able to play normally... next week ^_^
  • kemchakemcha Member Posts: 343 Arc User
    edited May 2013
    Which means that the game will be down for several hours.
    possibilities are a thing of hope, sometimes it drives us toward something better
  • tsurutafan01tsurutafan01 Member Posts: 0 Arc User
    edited May 2013
    unkoala wrote: »
    Steam doesnt update STO.

    All it does is launch the game.

    The patches you get are the same because you connect directly to Cryptic.

    I'm talking about Steam updating itself in the background. It never tells you it is doing it until after it is over and it's annoying.


    "We are smart." - Grebnedlog

    Member of Alliance Central Command/boq botlhra'ghom
  • annemarie30annemarie30 Member Posts: 2,670 Arc User
    edited May 2013
    jackokason wrote: »
    stuck at map loading for ESD. Server not responding BUT its a step in the right direction. Tribble is still down
    xingbell wrote: »
    I figured if I could get the game to patch it would be a good day.

    As with the other major launches, I expected to not be able to play for a day or so.

    Software releases are like battle plans, they never survive contact with the enemy.

    Good luck to the Dev team in trying to get this resolved. If all else fails, use my fall back plan after 20 years of tech support "Turn it off and on again".

    My Boyfriend calls it a "Raytheon Reset" something to do with the navy ship he was on
    We Want Vic Fontaine
  • architect13architect13 Member Posts: 1,076 Arc User
    edited May 2013
    velldun wrote: »
    emergency maintenance in 15 minutes,

    Maintenance means to maintain.

    I don't think they really mean maintenance.

    Does that mean they are taking the servers down? . . . were they up?
    Have you tried the new forum on your phone?
  • donutsmasherdonutsmasher Member Posts: 0 Arc User
    edited May 2013
    One and a half hour downtime coming up. I'm off to bed. Happy posting people, see you tomorrow.

    Source:

    Star Trek Online ‏@trekonlinegame 34s More details can be found here: http://sto-forum.perfectworld.com/showthread.php?p=10162251#post10162251 ? -- we expect this maintenance to last for only 1.5 hours.
    [SIGPIC][/SIGPIC]
    Sig by my better half.
  • mrmorphmrmorph Member Posts: 0 Arc User
    edited May 2013
    login failed unknown reason :mad:
  • andrewgariskandrewgarisk Member Posts: 0 Arc User
    edited May 2013
    velldun wrote: »
    emergency maintenance in 15 minutes,

    Maintenance means to maintain.

    I don't think they really mean maintenance.

    A part of maintaining something is fixing it when it breaks
This discussion has been closed.