The problem is that the company is run by the investors instead of the developers. The investors only care for profits, and one of the single fastest ways to cut into your profits is to get more bandwidth. This company runs multiple games on the same servers to save money, but obviously this makes for a terrible gaming experience.
Everyone needs to remember that it takes time to get all the engineers to the Studio. I mean, I know at least 3 of them live well over 45 minutes away from the HQ.
Be patient!
When a huge patch like LoR is released, they should be living at the office until every thing works.
I too am getting the 'Login failed for an Unknown Reason" message. I am also getting it after selecting my character at the 'Retrieving maps' message and also getting server timeouts.
The best part is, if there is a fix, it might require us to patch all at the same time (and that worked wonderfully last time). So were pwned no matter what lol!!!
Every time a programmer's bell rings, a customer loses his/her wings. I fail to understand how every time you patch and upgrade new contents and launches, you consistently keep failing. You are horrible techs and programmers. EPIC FAIL!
PWE is at fault here, dont blame the Dev's, they are the ones between a rock and a hard place. PWE tells them do this do that, and the players are like ''I KEEL U''. Not sure i wanna be next to that server(s), steam coming out, sparks, friction, all that sorta thing. I'm going to bed now, hopefully i wont dream of killer servers and psychotic gamers?:eek:
Pretty much what I was thinking when I gave him a shout out. There are a lot of people that will vent rage in his direction and his job is to smile and nod.
It's worse than that (He's dead Jim). Moderators, especially unpaid ones are literally kept in the dark about the details behind such problems and are only allowed to issue the mildest of platitudes without having to check, double check and get it written in triplicate from the people up-top. This is pretty much standard for all games companies when it comes to volunteer moderators, and even with some of their paid ones.
The only people I feel sorry for are the dumbasses who actually went and totally uninstalled the game and tried reinstalling it thinking it was them... Please read the forums next time before and doing such a..well.. "unneeded time consuming task"..
yup we are all having the same problem of: "login failed for unknown reason"
Shaka when the walls fell....
Or connection to the login server timed out.
Personally, I think this is great. We got a lot of people chomping on the bit to check out the expansion. Can't see Champions Online having that sort of success.
Everyone needs to remember that it takes time to get all the engineers to the Studio. I mean, I know at least 3 of them live well over 45 minutes away from the HQ.
Be patient!
OK, ill give you that, so first post wass what? 11:30 am PST, hmm, most likely some IT person saw it starting before that but we'll go with 11:30 am, 45 mins later, heck round up to a hour, thats what? oh 12:30 give or take? What time is it now...5:30, so 5 hours to identify and start a fix, and only 2 responses from official cryptic sources....
Yea, seems about right
Well, I know one thing If I AT WORK would release software in to production with out testing both the software, AND the Hardware (Servers) to make sure every thing would work and handle it, I WOULD BE FIRED!
We're testing a fix for the login errors you've been seeing. Once it passes testing, we'll update you with more information.
Cheers,
Brandon =/\=
Thanks Brandon for the update most of us know that ur working as quick as U can to get us back in the Game keep up the good work U have a great team thanks again
Congratulations! We've officially eclipsed the May 2nd server outage thread!
I'm not sure whether to applaud this momentous occasion, or be disappointed in the latest update.
stardestroyer001, Admiral, Explorers Fury PvE/PvP Fleet | Retired PvP Player
Missing the good ol' days of PvP: Legacy of Romulus to Season 9 My List of Useful Links, Recently Updated November 25 2017!
Comments
Would you like a hug?
Sig by my better half.
Shaka when the walls fell....
Player Booting Failed
When a huge patch like LoR is released, they should be living at the office until every thing works.
Pretty sure the reason anyone was reading that was because they had already been booted out of the game.
Then back to login, to try again,
then Retrieving List of Characters,
the Login Failed for an Unknown Reason.
Pretty background, though.
failing to login or when i do i get about 10 mins of game time before the game boots me.
im getting sick of STO launching new games and/or new content with out fixing bugs first and insuring they are giving us the best service.
i beleave this issue will be around for about a week until Cryptic or perfect world even bother to look at this and fix it...
When Neverwinter launch officially... then you'll remember this day. Because it will be the same again and again.
Now that you menchion, so do I.
It's worse than that (He's dead Jim). Moderators, especially unpaid ones are literally kept in the dark about the details behind such problems and are only allowed to issue the mildest of platitudes without having to check, double check and get it written in triplicate from the people up-top. This is pretty much standard for all games companies when it comes to volunteer moderators, and even with some of their paid ones.
Sig by my better half.
I am a veteran of the U.S. Army and I can honestly say no truer words have ever been spoken (or written as it were).
Or connection to the login server timed out.
Personally, I think this is great. We got a lot of people chomping on the bit to check out the expansion. Can't see Champions Online having that sort of success.
Everybody shud
OK, ill give you that, so first post wass what? 11:30 am PST, hmm, most likely some IT person saw it starting before that but we'll go with 11:30 am, 45 mins later, heck round up to a hour, thats what? oh 12:30 give or take? What time is it now...5:30, so 5 hours to identify and start a fix, and only 2 responses from official cryptic sources....
Yea, seems about right
Thanks Brandon for the update most of us know that ur working as quick as U can to get us back in the Game keep up the good work U have a great team
tbarlow
I'm not sure whether to applaud this momentous occasion, or be disappointed in the latest update.
Missing the good ol' days of PvP: Legacy of Romulus to Season 9
My List of Useful Links, Recently Updated November 25 2017!