yup we are all having the same problem of: "login failed for unknown reason"
Shaka when the walls fell....
Or connection to the login server timed out.
Personally, I think this is great. We got a lot of people chomping on the bit to check out the expansion. Can't see Champions Online having that sort of success.
Everyone needs to remember that it takes time to get all the engineers to the Studio. I mean, I know at least 3 of them live well over 45 minutes away from the HQ.
Be patient!
OK, ill give you that, so first post wass what? 11:30 am PST, hmm, most likely some IT person saw it starting before that but we'll go with 11:30 am, 45 mins later, heck round up to a hour, thats what? oh 12:30 give or take? What time is it now...5:30, so 5 hours to identify and start a fix, and only 2 responses from official cryptic sources....
Yea, seems about right
Well, I know one thing If I AT WORK would release software in to production with out testing both the software, AND the Hardware (Servers) to make sure every thing would work and handle it, I WOULD BE FIRED!
We're testing a fix for the login errors you've been seeing. Once it passes testing, we'll update you with more information.
Cheers,
Brandon =/\=
Thanks Brandon for the update most of us know that ur working as quick as U can to get us back in the Game keep up the good work U have a great team thanks again
Congratulations! We've officially eclipsed the May 2nd server outage thread!
I'm not sure whether to applaud this momentous occasion, or be disappointed in the latest update.
stardestroyer001, Admiral, Explorers Fury PvE/PvP Fleet | Retired PvP Player
Missing the good ol' days of PvP: Legacy of Romulus to Season 9 My List of Useful Links, Recently Updated November 25 2017!
Everyone needs to remember that it takes time to get all the engineers to the Studio. I mean, I know at least 3 of them live well over 45 minutes away from the HQ.
Be patient!
This does not make a lick of sense. You would think that for a launch this big - every single employee would be on hand at the office for the first 12+ hours straight.
i've been getting ttte login failed thing since his morning after the servers went up. what is taking so long for a fix here? i can't even get to character select.
Cmon leave STO guys alone, i bet they doing everything in their power...i defended u guys...
can i get some reward for this comment pls , like at least 2,500 zen on account.im broke btw .,have mercy plssssssssssss.... :cool:
stardestroyer001, Admiral, Explorers Fury PvE/PvP Fleet | Retired PvP Player
Missing the good ol' days of PvP: Legacy of Romulus to Season 9 My List of Useful Links, Recently Updated November 25 2017!
they also took dowdn tribble for maintenance, on what i don't know but that is what i was on checking the klingon content when they booted people off that as well.
Michel "Mic" Nardy
Fleet Admiral
Task Force Omega
United Federation of Planets
Ok, lets list the possible things that have gone wrong...(Yes I'm just pulling this out of my backside)
Upgrade was a complete success, but in their eagerness to get the game back up they failed to give the cluster enough time to finish replicating data between the servers.
Account migration failed to convert all accounts to 30 format causing data corruption. Accounts need to be restored from backup.
Cluster is fine but the account migration failed to complete. Devs missed this (I've done it) assumed it was all ready and started the game. The few accounts that finished work ok; the few that were created but stats were not finished are logging in as lev 1 characters; The rest are getting unknown errors because the login server says you exist but the game can't find you. Current lag is the result of Dev trying to complete the transfers while people are playing.
All of the third possibility but characters are being restored from backup.
All went well but there is a database mismatch on one server in the cluster. This is throwing SQL errors that the cluster is trying to handle this while a 500k people are trying to log on.
Logon server has crashed. Took Tribble down to use it's logon server as a short term fix.
Upgrade did not go well. There is a mix of version 25 and 30 in the cluster causing the game to stop with fatal SQL errors.
Cmon leave STO guys alone, i bet they doing everything in their power...i defended u guys...
can i get some reward for this comment pls , like at least 2,500 zen on account.im broke btw .,have mercy plssssssssssss.... :cool:
When a huge patch like LoR is released, they should be living at the office until every thing works.
Heh. Having played games since the good ol' days of Leisure Suit Larry, and now working in the software industry first-hand, I can truly say with confidence:
1. Gamers are quite content to take the hard work of others and decry with a resounding bellow of rage that all the work was not good enough as they frantically click to slake their gaming addiction while self-medicating on mountain dew.
2. No matter how long and how much a software company prepares for a launch: testing internally, running multiple QA plans, beta-testing out the ying-yang, patching, re-patching and patching again. It. Never. Goes. Smoothly.
I cannot think of one single MMO that has had a smooth launch. Vanilla WoW veterans know what I'm talking about. Same with Shadowbane, Everquest, Everquest 2, CoH, CoV, CO, etc.
Comments
Or connection to the login server timed out.
Personally, I think this is great. We got a lot of people chomping on the bit to check out the expansion. Can't see Champions Online having that sort of success.
Everybody shud
OK, ill give you that, so first post wass what? 11:30 am PST, hmm, most likely some IT person saw it starting before that but we'll go with 11:30 am, 45 mins later, heck round up to a hour, thats what? oh 12:30 give or take? What time is it now...5:30, so 5 hours to identify and start a fix, and only 2 responses from official cryptic sources....
Yea, seems about right
Thanks Brandon for the update most of us know that ur working as quick as U can to get us back in the Game keep up the good work U have a great team
tbarlow
I'm not sure whether to applaud this momentous occasion, or be disappointed in the latest update.
Missing the good ol' days of PvP: Legacy of Romulus to Season 9
My List of Useful Links, Recently Updated November 25 2017!
This does not make a lick of sense. You would think that for a launch this big - every single employee would be on hand at the office for the first 12+ hours straight.
Comment Failed Onforums.
Sig by my better half.
- The new background on the character select screen looks nice.
FIN
"We are smart." - Grebnedlog
Member of Alliance Central Command/boq botlhra'ghom
By now i think Cryptic server are not running with electricity but with charcoal.
We'll all see you back in 5 minutes or so when you get booted out "for an unknown reason". :rolleyes:
can i get some reward for this comment pls , like at least 2,500 zen on account.im broke btw .,have mercy plssssssssssss.... :cool:
Missing the good ol' days of PvP: Legacy of Romulus to Season 9
My List of Useful Links, Recently Updated November 25 2017!
A Herbert?
Sig by my better half.
Fleet Admiral
Task Force Omega
United Federation of Planets
Better than Cryptic lol
Upgrade was a complete success, but in their eagerness to get the game back up they failed to give the cluster enough time to finish replicating data between the servers.
Account migration failed to convert all accounts to 30 format causing data corruption. Accounts need to be restored from backup.
Cluster is fine but the account migration failed to complete. Devs missed this (I've done it) assumed it was all ready and started the game. The few accounts that finished work ok; the few that were created but stats were not finished are logging in as lev 1 characters; The rest are getting unknown errors because the login server says you exist but the game can't find you. Current lag is the result of Dev trying to complete the transfers while people are playing.
All of the third possibility but characters are being restored from backup.
All went well but there is a database mismatch on one server in the cluster. This is throwing SQL errors that the cluster is trying to handle this while a 500k people are trying to log on.
Logon server has crashed. Took Tribble down to use it's logon server as a short term fix.
Upgrade did not go well. There is a mix of version 25 and 30 in the cluster causing the game to stop with fatal SQL errors.
Can anyone think of any more??
Good luck, everyone.
Yeah, about the only thing from this launch XD
plssssss
http://sd.keepcalm-o-matic.co.uk/i/keep-calm-and-gooby-pls-12.png
Sig by my better half.
Heh. Having played games since the good ol' days of Leisure Suit Larry, and now working in the software industry first-hand, I can truly say with confidence:
1. Gamers are quite content to take the hard work of others and decry with a resounding bellow of rage that all the work was not good enough as they frantically click to slake their gaming addiction while self-medicating on mountain dew.
2. No matter how long and how much a software company prepares for a launch: testing internally, running multiple QA plans, beta-testing out the ying-yang, patching, re-patching and patching again. It. Never. Goes. Smoothly.
I cannot think of one single MMO that has had a smooth launch. Vanilla WoW veterans know what I'm talking about. Same with Shadowbane, Everquest, Everquest 2, CoH, CoV, CO, etc.