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Unable to Log In Due to Unknown Reasons (We're investigating this)

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    asheistheravenasheistheraven Member Posts: 0 Arc User
    edited May 2013
    Great. No surprise.. Don't panic, just read a book for now, I will :)
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    spikeyjonesspikeyjones Member Posts: 2 Arc User
    edited May 2013
    Ditto. Waited ages for the patching hoping to get a few hours on it tonight. Now after all that waiting I can't even log in. Though, admittedly, the log in screen does look quite nice.

    And it has a catchy tune to match.:cool:
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    lilcesr20lilcesr20 Member Posts: 0 Arc User
    edited May 2013
    this is not legacy of Romulus, this is all legacy servers
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    frakk937frakk937 Member Posts: 2 Arc User
    edited May 2013
    "Login failed for an unknown reason.." Guess I won't have any time in game this evening.
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    kriss257kriss257 Member Posts: 116 Arc User
    edited May 2013
    so it has begun.:rolleyes:
    and i was happy when i finnaly patch and now ths!
    I should have listen to my self 1 month ago when i say no STO from 21 to 25 of maj bcs of the bugs and servers problems.:D
    10Chars and I play them ALL.

    76561198045166665.png
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    snipe048snipe048 Member Posts: 168 Arc User
    edited May 2013
    I'm having the same issue, and apparently by all these thread opening about it at the same time it's a new issue.


    Founder and Current CO of Gamma Strike Force

    Player since December 2009
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    sabouma1979sabouma1979 Member Posts: 171 Arc User
    edited May 2013
    same here mate....
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    knuhteb5knuhteb5 Member Posts: 1,831 Arc User
    edited May 2013
    This is a very nice mess you've gotten most of us into... From one bugger to another.... very, very nice....

    There's bugger all we can do about it...Q_Q.
    aGHGQIKr41KNi.gif
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    emeraldagenda12emeraldagenda12 Member Posts: 0 Arc User
    edited May 2013
    deleroux wrote: »
    Basically same for me.


    Basically, should have just came back a week after. But I'm not as patient as I used to be. :rolleyes:
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    sandormen123sandormen123 Member Posts: 862 Arc User
    edited May 2013
    Bring in more hampsters!
    /Floozy
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    tonygutierreztonygutierrez Member Posts: 30 Arc User
    edited May 2013
    Hi Captains,

    We're investigating this error -- please stand by.

    Cheers,

    Brandon =/\=

    I was able to log in one time I started to put the traits in lost connection now it wont retreave my charactors says Unknown Problem... :(
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    matthian1701matthian1701 Member Posts: 0 Arc User
    edited May 2013
    hsm2k4 wrote: »
    I just want to thank Perfect World for reminding us why this game is free to play... all the frustrations are also free.

    You expect the game to run perfectly just a few hours after an entire expansion dropped? This has happened to every MMO ever. You're acting childish.
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    haelishaelis Member Posts: 0 Arc User
    edited May 2013
    Got in. Created Romulan character. Made LT. Logged out and logged onto Fed character to send over equipment. Tried moving stuff from my inventory to account bank. First item took 30 seconds to move. Second item one minute. Continued getting worse with each item. Finally would not move any item after waiting 10 minutes. Logged out to try to "fix" lag problem. It would not log back into any of my characters. Then screen went black. Could not even get back to desktop. Ctrl+alt+del did nothing. It had completely locked up my system. Had to do a hard restart. Got back to desktop and started launcher. Logs onto game but will not connect with character list. Mulitple tries fail. Not happy :mad:
    And I'm old, not dead.
    If your're so smart how come you don't own everything? :D
    Proud Member of Starfleet Elite Task Force & Klingon Elite Task Force for 4 yrs
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    khamseenairkhamseenair Member Posts: 2,640 Bug Hunter
    edited May 2013
    I was in, playing fine, then completed a mission and got the most horrendous 'turn-in lag'. Tried re-logging to see if it was just my connection but now I'm getting this and can't get back into the game. :(
    Join date is wrong, I've actually been around since STO Beta.
    True alters don't have a "main". Account wide unlocks for all unique event rewards!!
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    starjumpersixstarjumpersix Member Posts: 210 Arc User
    edited May 2013
    Got as far as retrieving list of characters before failure due to unknown reason. :|
    [SIGPIC][/SIGPIC]
    Sup?
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    materwindumaterwindu Member Posts: 117 Arc User
    edited May 2013
    Happening to me too.
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    quaenordequaenorde Member Posts: 0 Arc User
    edited May 2013
    I also have this issue.

    S'okay Cryptic, it's a big day for you. I understand.
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    twoblindmonkstwoblindmonks Member Posts: 255
    edited May 2013
    Good to hear. You should record your efforts and make this into a star trek episode. It IS all about exploring the 'unknown' after all.
    ____________________________________________________
    Pay no attention to the dates and titles under my name at the left! I am a Career Officer, Lifetime Sub since launch, was in the Beta. Having problems with my forum account.
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    cloudinfinitycloudinfinity Member Posts: 59 Arc User
    edited May 2013
    kriss257 wrote: »
    so it has begun.:rolleyes:
    and i was happy when i finnaly patch and now ths!
    I should have listen to my self 1 month ago when i say no STO from 21 to 25 of maj bcs of the bugs and servers problems.:D

    I said the same thing to myself... but I just couldn't resist :P

    Back to Neverwinter I go...
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    clockworktuckaarclockworktuckaar Member Posts: 1 Arc User
    edited May 2013
    Annnnd here we go, I've been waiting for the Beta for so long.... Wait. This is the real release? O_o
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    panzer52panzer52 Member Posts: 2 Arc User
    edited May 2013
    realy you bringin this out and your servers are so small so do you all of cryptic dont wanne whe play this game?

    ummm wanna try again with real words this time?? lol
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    scarlet0nescarlet0ne Member Posts: 11 Arc User
    edited May 2013
    Being a Gold Member doesn't help. I've been trying for the past while and I can't log in either. I don't care about the extra character slot, I don't care about the Romulans, I just want to play the game.
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    dragonseye1138dragonseye1138 Member Posts: 91 Arc User
    edited May 2013
    Cryptic never stress tests. all their money from lockboxes goes into buying private jets for PWE
    Q is a Magical Girl.
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    bond85bond85 Member Posts: 21 Arc User
    edited May 2013
    man..... finally got past the login and a queue of 980 people!!! what is with this!!! :mad:
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    xlocutusofborgxxlocutusofborgx Member Posts: 1,376 Arc User
    edited May 2013
    knuhteb5 wrote: »
    It's a comforting thought to think that our server stability depends on old bettie bucket a' bolts servers :P

    Yep defenetly old bucket of bolts. You can thank good intelligence services who went into cryptic and took a picture of the server.. it costed a few lives in the process. :P
    borgsignaturecopy2-zpse8618517.png
    R E S I S T A N C E - I S - F U T I L E
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    erawra1erawra1 Member Posts: 0 Arc User
    edited May 2013
    Same thing for me.

    Retrieving list of characters fails, then unknown login error.
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    usscapitalusscapital Member Posts: 985 Arc User
    edited May 2013
    got kicked from game and now I cannot login due to unknown reasons lol , I thought it was to good to be true playing without issues . after I was dropped from game it updated the launcher for me also , come on cryptic you should have learned by now ;)
    NERF NERF NERF ONLINE

    DELTA PRICE RISING
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    sorceror01sorceror01 Member Posts: 1,042 Arc User
    edited May 2013
    Having the same issue myself. When I finally did get to my Character Select Screen, their names are listed on the left, but none of them are showing up on the right, and the "Play" button is grayed out.
    ".... you're gonna have a bad time."
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    meridian113meridian113 Member Posts: 50 Arc User
    edited May 2013
    same here
    after an eon long patching i can not log on my chars.
    great going
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    kretenborkretenbor Member Posts: 2 Arc User
    edited May 2013
    same problem here stucekd at char selection and then pops up Login failed for an unknown reason..


    whats going on???
This discussion has been closed.