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Forums > Home› Star Trek Online General Discussion

Unable to Log In Due to Unknown Reasons (We're investigating this)

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Comments

  • bitemepwebitemepwe Member Posts: 6,760 Arc User
    edited May 2013
    buddha1369 wrote: »
    Oddly enough, it was working fine until I was changing characters at exactly 4:47 and I got "Login Failed for Unknown Reason." Tried to log in 5 times, same message.


    Clearly I logged out and the server couldn't handle the rejection.

    Well, Everybody I know loves the Buddha.
    We would really miss you.
    Leonard Nimoy, Spock.....:(

    R.I.P
  • maddog0000doommaddog0000doom Member Posts: 1,017 Arc User
    edited May 2013
    me toooo :mad:
    [SIGPIC][/SIGPIC]
  • dylantrinidydylantrinidy Member Posts: 313 Arc User
    edited May 2013
    4:47 character change then nothing
  • robdmcrobdmc Member Posts: 1,619 Arc User
    edited May 2013
    I would not be surprised. My launcher looks wierd.
    http://i.imgur.com/4KGVB9j.png
  • quintrazquintraz Member Posts: 9 Arc User
    edited May 2013
    xlocutusofborgx wrote: »
    yep and all i get is failed attempted, and then the page goes white, and thats it. Then trys to submit a report to cryptic but fails... :rolleyes:

    Getting the same thing, and this was using that new launcher link they had out..

    Looks like will have to reinstall the game to see if it works...
    STO Lifetime Member and Deaf
    @Kalarion
    Characters in both Federation and Klingon Defense Forces
    SOL System, Earth, North America, Mountain Timezone
  • thenullythenully Member Posts: 1 Arc User
    edited May 2013
    same for me, the launcher crashes and tried to open up IE (odd)
  • velquavelqua Member Posts: 1,220 Arc User
    edited May 2013
    Was that an 8.3 on the Richter Scale?
    18662390068_f716cd60e3.jpg
  • xiltynxiltyn Member Posts: 16 Arc User
    edited May 2013
    Yeah I've been trying to reinstall the game for hours now (recently changed OS), and while terribly slow as expected at the time you stated 16:47 CST it stopped and then started telling me wrong login information, and now it's just a blank launcher. ah well already had thought maybe I should just wait until tomorrow
  • koomik13koomik13 Member Posts: 3 Arc User
    edited May 2013
    Crashed for me too
  • spikeyjonesspikeyjones Member Posts: 2 Arc User
    edited May 2013
    Because I want to be a part of the flock:
    Yes I am a victim of this problem as well.
  • tali9999tali9999 Member Posts: 173 Arc User
    edited May 2013
    Think Cryptic did it on purpose? Just so that many players give up and that the new Romulan area don't get overcrowded, laggy and that made STO look bad?
  • rickskynightrickskynight Member Posts: 171 Arc User
    edited May 2013
    I'm getting the same. It says its retrieving the character list and then says it can't log in.
  • chrisf0001chrisf0001 Member Posts: 28 Arc User
    edited May 2013
    I also just finished patching, but can't log in because of this.

    The patch was going at the ridiculously slow speed, then the launcher suddenly restarted completely - Password not recognised a couple of times, so I restarted it manually - Then the patch finished in a few seconds, but 'Login failed for an unknown reason'.

    As someone said earlier, I'm thinking that one of the servers crashed, patch server or login server...
  • alexrichardsalexrichards Member Posts: 0 Arc User
    edited May 2013
    Count me in as well - though mine goes past the white screen to a new flashy launcher with lcars loading block.

    Note to cryptic - if it aint broke, don't fix it *lol*
    Admiral Alex 'Grumpy Cat' Richards
    [SIGPIC][/SIGPIC]
    "What you looking @ Admiral?"
  • stonelokistoneloki Member Posts: 304 Arc User
    edited May 2013
    Says the same for me, was working ok then got DC'd, will not load when I restarted the Application it won't even bring up the screen for me to type in my password or account name
    2p1n3_by_rainrivermusic-d6fyhfm_zpsemwlec9g.gif
  • lilcesr20lilcesr20 Member Posts: 0 Arc User
    edited May 2013
    as expected, the server was gonna go either crapy or down, I think I won a bet today
  • robdmcrobdmc Member Posts: 1,619 Arc User
    edited May 2013
    Mine looks weird.
    http://i.imgur.com/4KGVB9j.png
  • xcom43xcom43 Member Posts: 723 Arc User
    edited May 2013
    What the hell did you guys do to the game launcher.

    I am now getting this message.

    NOT FOUND

    The requested URL /Launcher_ Login was not found on this server.

    And then the Game launcher freezes at that small loading message.

    And on top of this i though the game patch after the game closed was suppose to be the main be patch.

    So how come we have to patch again.
    The fear of death follows from the fear of life. A man who lives fully is prepared to die at any time.
  • jake477jake477 Member Posts: 527 Arc User
    edited May 2013
    COME ON I Paid over 4 hundred bucks and i can't get in the play the game i waited for a month on!!!!!!!!

    GET YOUR ACT TOGETHER PWE!!!!!
    [SIGPIC][/SIGPIC] "This planet smells, it must be the Klingons"
  • stonelokistoneloki Member Posts: 304 Arc User
    edited May 2013
    ok after dealing with the failed launcher I was able to move past the script error, of which there are multiple script errors, seeing if it will move past that now
    2p1n3_by_rainrivermusic-d6fyhfm_zpsemwlec9g.gif
  • kurumimorishitakurumimorishita Member Posts: 1,410 Arc User
    edited May 2013
    Same here - as if the char slot thing wouldn't be already enough :( ..
    "We might get pretty singed at that range, but not as singed as they're going to get. Engage."
    - Captain Six of Nine aka Ashley "Don't Call Me Ash" Campbell
    q4F10XV.jpg
    Join the Armada!!!
    ALWAYS OUTNUMBERED, NEVER OUTGUNNED
    KM on DeviantArt
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  • xlocutusofborgxxlocutusofborgx Member Posts: 1,376 Arc User
    edited May 2013
    robdmc wrote: »
    Mine looks weird.
    http://i.imgur.com/4KGVB9j.png

    man that looks better then it ever did, \hi5 for enhanced sto version ;)
    borgsignaturecopy2-zpse8618517.png
    R E S I S T A N C E - I S - F U T I L E
  • admiralgillisadmiralgillis Member Posts: 0 Arc User
    edited May 2013
    Sucks. I just finally got my patch done, and of course the server has to go down. Not that I really mind... from what I hear, I wont be able to use my starter pack... which means that I can't start my Rommie, as I don't want to outlevel the ship I paid for.
  • bitemepwebitemepwe Member Posts: 6,760 Arc User
    edited May 2013
    hrisvalar wrote: »
    My fault guys. Sorry. I tried to put something in the bank. Stupidstupidstupid! I should've known better! I had no right! I hope you can forgive me.

    Ok, somebody take him outside and beat the targ out of him. Hey! While your all here. I got a little party going. got some beer, got George Clinton and Parliement getting started....

    Who knows the movie?
    Leonard Nimoy, Spock.....:(

    R.I.P
  • knuhteb5knuhteb5 Member Posts: 1,831 Arc User
    edited May 2013
    tali9999 wrote: »
    Think Cryptic did it on purpose? Just so that many players give up and that the new Romulan area don't get overcrowded, laggy and that made STO look bad?

    Not no on purpose. Just laziness and extreme frugality. Cryptic never prepares well for season releases or expansions. They wait until they know how much demand they have and adjust accordingly. Problem with that philosophy is that even though it saves you money in the short term, it loses you money in the long term because a lot of times people's first impression of a product is their first experience with it-in this case, our experience with just downloading it.
    aGHGQIKr41KNi.gif
  • ancalagon021ancalagon021 Member Posts: 20 Arc User
    edited May 2013
    realy you bringin this out and your servers are so small so do you all of cryptic dont wanne whe play this game?
  • bond85bond85 Member Posts: 21 Arc User
    edited May 2013
    same :( was looking forward after the download to play before bed!
  • jivedutchjivedutch Member Posts: 357 Arc User
    edited May 2013
    Got kicked out of the game ... then 10mins with a not working launcher ...
    Then i got a launcher update ..... then 10mins later i could reconnect, and start game again.

    Now ingame login screen say : Login failed for an unknown reason
  • arcademasterarcademaster Member Posts: 0 Arc User
    edited May 2013
    The server is on it's last legs, crash incoming.
  • bitemepwebitemepwe Member Posts: 6,760 Arc User
    edited May 2013
    YESSSSSSSSSS. the bus stopped here.
    Leonard Nimoy, Spock.....:(

    R.I.P
This discussion has been closed.