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Legacy and Starter Pack Claiming Process

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    grumpykezentegrumpykezente Member Posts: 15 Arc User
    edited May 2013
    perfect-world offers two ways to pay one way is to pay through pay-pal. you don't need an account for it. read the choices. don't remember the other one. prepaid credit or prepaid debit card will work with pay-pal with out an account. :cool:
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    grumpykezentegrumpykezente Member Posts: 15 Arc User
    edited May 2013
    thecosmic1 wrote: »
    No. The Packs can only be purchased with real money.

    LOL!!!!!!!!!!!!!!!!:cool:
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    bluegrassgeekbluegrassgeek Member Posts: 360 Arc User
    edited May 2013
    perfect-world offers two ways to pay one way is to pay through pay-pal. you don't need an account for it. read the choices. don't remember the other one. prepaid credit or prepaid debit card will work with pay-pal with out an account. :cool:
    That's not what they're talking about. By "cards" they mean prepaid time cards for the game, or Zen cards for the C-store. Which cannot be used to buy the pack.
    ____
    Keep calm, and continue firing photon torpedoes.
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    grumpykezentegrumpykezente Member Posts: 15 Arc User
    edited May 2013
    That's not what they're talking about. By "cards" they mean prepaid time cards for the game, or Zen cards for the C-store. Which cannot be used to buy the pack.

    i know what they are talking a bout. I PAID FOR THE ROMULAN LEGACY PACK USING A PREPAID CREDIT CARD and that was through pay-pal with out an account option.
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    grumpykezentegrumpykezente Member Posts: 15 Arc User
    edited May 2013
    That's not what they're talking about. By "cards" they mean prepaid time cards for the game, or Zen cards for the C-store. Which cannot be used to buy the pack.

    if they are talking about the perfect-world prepaid card's. sorry for the caps:( i hear pay by zen, i think of the perfect-world cards. i hear prepaid card, i think credit or debit.
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    asheistheravenasheistheraven Member Posts: 0 Arc User
    edited May 2013
    Excited now. I got three toons I love to play. Cardassian Star Fleet, Human Klingon and a real Romulan... maybe Reman.

    I feel like it;s Christmas again.
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    zulisvelzulisvel Member Posts: 518 Arc User
    edited May 2013
    *This does not include the special Cloaked Intentions feature series Reman BOFF reward as its appearance is not customizable.
    I haz a sad now. :(

    Since the tech now exists to create and customize male and female Reman player characters. And the tech exists to customize Romulan faction Reman bridge officers. And the tech exists to customize Diplomacy cross faction bridge officers (btw, has the Marauding boffs been fixed yet?). Then why is the Cloaked Intentions reward Reman boff's appearance still locked?
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    bluegrassgeekbluegrassgeek Member Posts: 360 Arc User
    edited May 2013
    if they are talking about the perfect-world prepaid card's. sorry for the caps:( i hear pay by zen, i think of the perfect-world cards. i hear prepaid card, i think credit or debit.
    Heh, yeah, that's what they meant, Zen cards & the like. No problem.
    ____
    Keep calm, and continue firing photon torpedoes.
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    bluegrassgeekbluegrassgeek Member Posts: 360 Arc User
    edited May 2013
    zulisvel wrote: »
    I haz a sad now. :(

    Since the tech now exists to create and customize male and female Reman player characters. And the tech exists to customize Romulan faction Reman bridge officers. And the tech exists to customize Diplomacy cross faction bridge officers (btw, has the Marauding boffs been fixed yet?). Then why is the Cloaked Intentions reward Reman boff's appearance still locked?
    Probably something to do with the way he was coded. Might not have the code built-in for handling different costumes, or the costume is built into the model itself. And just swapping him out for the newer Reman design could be tricky; would really hit the fan if they tried to make the change and it somehow managed to TRIBBLE up the Boff to make him unusable (or worse, delete the old one but not add the new one in).
    ____
    Keep calm, and continue firing photon torpedoes.
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    pwebranflakespwebranflakes Member Posts: 7,741
    edited May 2013
    Side-note: If you have earned the Reman species via the New Romulus Reputation system, please log into one of you Federation or Klingon characters that has unlocked Tier 5 first -- this will then unlock the Reman species in the Romulan Republic character creator.

    Cheers,

    Brandon =/\=
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    holibrae581#2435 holibrae581 Member Posts: 33 Arc User
    edited May 2013
    I'm extremely excited, just waiting for the mega-patch to finish downloading. :D
    Zadesca - 23c Andorian Eng Officer
    Raychul - Remen Sci Officer
    Lumba - Ferengi Eng Officer
    Vadesca - Orion Eng Officer
    AKA: Yavin_Prime
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    knightlord9280knightlord9280 Member Posts: 1 Arc User
    edited May 2013
    It is hard to claim the legacy pack if it doesnt show up under the bundles tab like its supposed to. i have looked all over the store and its nowhere to be found.
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    madmansnipes007madmansnipes007 Member Posts: 5
    edited May 2013
    Im having the same problem!! I have no legacy pack option in bundles, and i paid for it
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    rekar59650rekar59650 Member Posts: 14 Arc User
    edited May 2013
    I'm also having the same problem. The pack isn't anywhere in the zen store.
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    rekar59650rekar59650 Member Posts: 14 Arc User
    edited May 2013
    Wait I fixed it. I went back through that complete transaction email. I already did it once, but when I opened the link again, and then re-logged back in it was there.
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    wufangchuwufangchu Member Posts: 778 Arc User
    edited May 2013
    Well, at least i'm in good company.. Paid for the legacy pack ( have the reciept) and now all i get is pink highlighted items in the store that say I dont have enough zen to purchase them.. What gives Bran??
    wraith_zps7pzgamff.jpg
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    moonwater2moonwater2 Member Posts: 27 Arc User
    edited May 2013
    I purchased the legacy pack thru paypal more than 5 hours ago. I got a receipt from paypal 5 hours ago. There is no link in the email except to Perfect World customer service. I created a romulan and in game entered the c-store and the bundles tab. There is no romulan bundle to claim, nothing about romulans in the bundles tab. I called Perfect World customer service only to be told by an automated system to call back later. Anyone else having a problem collecting the bundle?
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    wufangchuwufangchu Member Posts: 778 Arc User
    edited May 2013
    ok, the solution provided by rekar59650 seems to work.. everything i ordered is there,and exactly as Brans post described..
    wraith_zps7pzgamff.jpg
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    dodge210dodge210 Member Posts: 0 Arc User
    edited May 2013
    moonwater2 wrote: »
    I purchased the legacy pack thru paypal more than 5 hours ago. I got a receipt from paypal 5 hours ago. There is no link in the email except to Perfect World customer service. I created a romulan and in game entered the c-store and the bundles tab. There is no romulan bundle to claim, nothing about romulans in the bundles tab. I called Perfect World customer service only to be told by an automated system to call back later. Anyone else having a problem collecting the bundle?

    Yeah, quite a few people are having the same problem as you and I - I bought the Legacy Pack the day it was announced, yet in the 'bundles' tab nothing about it is mentioned...
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    acerrato24acerrato24 Member Posts: 0 Arc User
    edited May 2013
    i
    [/LIST][/QUOTE]

    I purchased a legacy pack on 5/3 now I cannot get my items without purchasing them with zen
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    thegreathibikithegreathibiki Member Posts: 98 Arc User
    edited May 2013
    Well I'm very stumped. I've gone to 'complete' my starter pack purchase and it sends me to a link to download a whole new STO. Four times I did that assuming various things. The fact that when I finally break down and allow the machine download this 'new' version it sets up in less than two minutes and now I m patching all over again, and this is after playing in the game easily enough for the last two and a half hours. This is just completely ridiculous.

    And this better resolve the ability for both A-in game showing my new subscription and b-Getting my blasted starter set. Which looks to be completely useless in one more level until I get to tier five.
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    leoclarkleoclark Member Posts: 5 Arc User
    edited May 2013
    Really I purchased the Legacy Pack for Romulans and for some I can not claim it. It does not show in the bundles tab.
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    kyrtmalthornkyrtmalthorn Member Posts: 1 Arc User
    edited May 2013
    leoclark wrote: »
    Really I purchased the Legacy Pack for Romulans and for some I can not claim it. It does not show in the bundles tab.

    Same here, except for the starter pack. I purchased it a while back and got billed by PayPal for the correct amount. But it doesn't appear in the Bundles tab of the C-Store for me. On the website here, if I visit the starter pack's description page the option to buy it is grayed out with a message, "Thank you for supporting STO!" So somewhere it recognizes I purchased it, however on my account page it does not show up under "Activated Features".

    Would really like that T'Varo about now.
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    captainchaos66captainchaos66 Member Posts: 409 Arc User
    edited May 2013
    Im having the same issue... has there been a response from the devs? Ive confirmed the transaction through the email 3 times... logged in and logged out twice,,, of course now i cant get back into the game,, but thats another issue. I suppose the best thing to do would be to wait for the traffic to calm down,, a day or two,, then give Customer service a message... right now im not upset... if its not fixxed in a few days,, the rage begins!
    ***************************
    Fleet Admiral In charge of Bacon
    Fighting 5th Attack Squadron
    The Devils Henchman
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    streetpreacherstreetpreacher Member Posts: 0 Arc User
    edited May 2013
    Im having the same issue... has there been a response from the devs? Ive confirmed the transaction through the email 3 times... logged in and logged out twice,,, of course now i cant get back into the game,, but thats another issue. I suppose the best thing to do would be to wait for the traffic to calm down,, a day or two,, then give Customer service a message... right now im not upset... if its not fixxed in a few days,, the rage begins!

    Good gohds, the Dr. Demento song triumphant.

    Thanks for that.
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    kurv0kurv0 Member Posts: 3 Arc User
    edited May 2013
    leoclark wrote: »
    Really I purchased the Legacy Pack for Romulans and for some I can not claim it. It does not show in the bundles tab.

    ^^ Having the same issue
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    karmapointkarmapoint Member Posts: 0 Arc User
    edited May 2013
    Very important question:

    If you play with romulan or reman, what kind of bundle you can claim? A KDF can claim partial items of TOS, DS9 and other blundles to get duty and some items.

    About romulan, can give an explanation?

    Other point is about DS9 bundle, TOS and Interprise Bundle. You can take ships, bridges and shuttles. IF a romulan become a ally of FED, he can take the same items of a FED character?

    Edit: You can't claim any past promotional item or pack from STO using a romulan. Rapt, Steam pre-order, DS9 and TOS bundle, etc.

    This is really worse because in the close and open tribble beta, you can take some TOS parts to use in the character creation to make your uniform. The enterprise bundle too. But in the holodeck this don't work.

    In the case of the tribbles of the past seasons tests, you can't claim using a romulan.

    In the case of the DS9 bundle, you can't claim the weapons or the duty cadre, like a KDF, because show a nasty error about you don't have ZEN to claim (??)

    Same thing in the TOS bundle. You can't claim the TOS phasers like a KDF, because you take the same error about the lack of zen to claim, but as Bundle, this is a account-unlocked, not a individual punchase!
    Brasilis Elite Squad
    [SIGPIC][/SIGPIC]
    PW/Crypt can't make more KDF Content?
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    xenosisukxenosisuk Member Posts: 41 Arc User
    edited May 2013
    Q: How do I claim my Legacy Pack on May 21st?

    A:
    When you purchase a Legacy Pack, your account is flagged as having purchased it.
    [/LIST]
    [*]Master Key Pack (30 keys)
    • Available on any character under the 'Items' tab in the C-Store.
    • Please note that these may only be claimed once per account, on a character of your choosing, but are unbound and tradable.

    Oops, claimed it on my Romulan then realised for some reason it was science instead of Engineer which is what I am sure I selected. So deleted and remade it :S

    OOPS LOST 30 keys, I am an Idiot :S
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    spektre12spektre12 Member Posts: 90 Arc User
    edited May 2013
    I can't wait to fly my T'Varo Light Warbird. I know I have to wait for the 'good' one but I've always loved this design. I think this will be a close favorite to my Jem'ha-dar Attack ship and my Defiant Class ship. I have two big decks (Escort Carrier and the Enterprise F) but these three will be my mainstays. :D
    [SIGPIC][/SIGPIC]
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    zluke5679zluke5679 Member Posts: 0 Arc User
    edited May 2013
    I have T5 reputation with New romulus. I have logged my KDF character with T5 rep. Still i have not option to play as a Reman? Any clue? thanks
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