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Forums > Home› Support› PC, Network, and Other Technical Issues› Windows and General: PC, Network, and Other Technical Issues

Server issues

fryk000fryk000 Member Posts: 23 Arc User
edited May 2013 in Windows and General: PC, Network, and Other Technical Issues
Is it just me, or is anyone else's connection to the server tenuous at best? Started going bad sometime around 2 AM EST for me today, and it's still not playable. Checked everything out on my ISP's end, and everything seems fine.
Post edited by Unknown User on
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Comments

  • suavekssuaveks Member Posts: 1,736 Arc User
    edited May 2013
    Ever since Neverwinter launched there has been some severe issues with the game and the server. Personally for the last couple of days I'm experiencing some terrible lag, even though there's everything fine with the connection on my end. Most of the time it's "just" an annoying delay, but there are times the game is simply unplayable. And I've noticed numerous people from different channels complain about it as well, so no, it's not just you.
    PyKDqad.jpg
  • gtx9000gtx9000 Member Posts: 26 Arc User
    edited May 2013
    it's not just only you.
    like suaveks said, people getting terrible lag since they launched neverwinter
    i doubt this will get any better
    the standard dev attitude is always: we're looking into it <-- which basically means they don't care
    some of my friends already took a break since it's unplayable especially in pvp or stfs:(

    i can't wait until they launch LOR- expect some new emergency maintenance and lag records^^
    [SIGPIC][/SIGPIC]
  • fryk000fryk000 Member Posts: 23 Arc User
    edited May 2013
    Glad it's not just me! Turn off my AV software, and that seemed to work for about an hour, but now it's back to the same thing.
  • fryk000fryk000 Member Posts: 23 Arc User
    edited May 2013
    And now I'm getting script errors when trying to run the launcher
  • sardizasardiza Member Posts: 0 Arc User
    edited May 2013
    I too am now getting scripting errors when starting/running the launcher.
  • trygvar13trygvar13 Member Posts: 697 Arc User
    edited May 2013
    Yeah it's really bad. There has always been a problem with connectivity in this game. How many times every day do I get the bloody Server Not Responding message? Sometimes a week will go by without any problems and then 5 or 6 times an hour... Never had any problem with any of the other games I've played and I've played a lot of online games in the past 15 years.

    But for the past 10 days or so it's just keeps getting worse. Lag, rubberbanding, disconnections, launcher issues... LoR is less than a weel away and I'm worried.:eek:
    Dahar Master Qor'aS
  • eagleeyeabceagleeyeabc Member Posts: 17 Arc User
    edited May 2013
    Yea I'm getting the same Server lag here, the Game Rubberbands really bad and it tends to get worse by the minute, lets place bets on when the next server crash is gonna be I guess..
  • fryk000fryk000 Member Posts: 23 Arc User
    edited May 2013
    Still buggy. Fix your stuff, guys.
  • sandormen123sandormen123 Member Posts: 862 Arc User
    edited May 2013
    fryk000 wrote: »
    And now I'm getting script errors when trying to run the launcher

    Interesting. I thought this one was just me... ...since i had been surfing illicit webites...

    *Phew* *Wipes forehead*
    /Floozy
  • fryk000fryk000 Member Posts: 23 Arc User
    edited May 2013
    Not just you. I just wish someone out there would take this issue seriously and stop ignoring us.
  • sabremeister1sabremeister1 Member Posts: 108 Arc User
    edited May 2013
    It seems like every time I've been on Holodeck today, each time I transition a map I get a server timeout disconnect. Anyone else having this problem?
  • gfreeman98gfreeman98 Member Posts: 1,200 Arc User
    edited May 2013
    Could be the massive downloads being sent to clients perhaps.
    screenshot_2015-03-01-resize4.png
  • carcharodon1975carcharodon1975 Member Posts: 0 Arc User
    edited May 2013
    And.....the game just became unplayable,getting disconnected at every map transition.Really Cryptic?Come on guys,get it together,time to earn your keep.
    The PWE/Cryptic sweatshop...not where the game is made,but where the game is played!

    Take back your home,end the grind!

    Volunteer moderators policing the forums is like a mall cop trying to solve a murder.
  • hyplhypl Member Posts: 3,719 Arc User
    edited May 2013
    Could be related to LoR pre-patching. They just enabled it today.
    HyperLimited - UNUSED ROMULAN NOTIFICATIONS
    cNpFfly.jpg
  • gtx9000gtx9000 Member Posts: 26 Arc User
    edited May 2013
    it's defntly not related to pre-patching!
    as said above people getting massive lag since cryptic launched neverwinter.
    also note that the servers completely crashed in the past 2 weeks over and over...defntly not a coincidence
    [SIGPIC][/SIGPIC]
  • zix74itaelitezix74itaelite Member Posts: 0 Arc User
    edited May 2013
    This its turning into the worst month since I joined STO. please do consider that I'm a subscriber and this its getting frustrating.
    What happened to the priority log in for paying customers? Shouldn't you kick some f2p players when servers can't handle the situation?
    Its my understandig that when ping goes over 80ms the game start lagging and rubberbanding please have a look at this:


    tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185...]
    over a maximum of 30 hops:

    1 5 ms 1 ms 1 ms 192.168.....
    2 * * * Request timed out.
    3 25 ms 26 ms 25 ms 172.17.....
    4 27 ms 26 ms 30 ms 172.17......
    5 35 ms 38 ms 37 ms 172.17........
    6 36 ms 35 ms 35 ms 172.17......
    7 34 ms 34 ms 35 ms pos1-4-0-0.milano26.mil.seabone.net [195.22.192.
    25]
    8 42 ms 47 ms 41 ms xe-2-2-3.franco31.fra.seabone.net [195.22.192.18
    5]
    9 41 ms 41 ms 42 ms te0-3-0-8.mag21.fra03.atlas.cogentco.com [130.11
    7.14.101]
    10 43 ms 56 ms 45 ms 154.54.77.197
    11 50 ms 49 ms 51 ms te0-7-0-13.mpd21.par01.atlas.cogentco.com [130.1
    17.3.170]
    12 57 ms 56 ms 57 ms te0-4-0-1.mpd22.lon13.atlas.cogentco.com [154.54
    .37.185]
    13 139 ms 142 ms 142 ms te0-7-0-27.ccr22.bos01.atlas.cogentco.com [130.1
    17.0.185]
    14 142 ms 144 ms 145 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
    134]
    15 294 ms 306 ms 306 ms 38.111.40.114
    16 * * 292 ms 208.95.185.41

    Trace complete.

    more over...



    tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95........]
    over a maximum of 30 hops:

    1 2 ms 1 ms 1 ms 192.168.1.1
    2 * * * Request timed out.
    3 25 ms 24 ms 25 ms 172.17.....
    4 27 ms 26 ms 26 ms 172.17.......
    5 38 ms 36 ms 35 ms 172.17......
    6 35 ms 35 ms 35 ms 172.17......
    7 36 ms 35 ms 35 ms pos1-4-0-0.milano26.mil.seabone.net [195.22.192.
    25]
    8 41 ms 41 ms 41 ms xe-2-2-3.franco31.fra.seabone.net [195.22.192.18
    5]
    9 43 ms 41 ms 42 ms te0-3-0-8.mag21.fra03.atlas.cogentco.com [130.11
    7.14.101]
    10 41 ms 42 ms 41 ms 154.54.77.46
    11 49 ms 49 ms 49 ms te0-0-0-13.ccr22.par01.atlas.cogentco.com [130.1
    17.0.222]
    12 57 ms 58 ms 57 ms te0-4-0-6.ccr22.lon13.atlas.cogentco.com [154.54
    .37.209]
    13 141 ms 138 ms 139 ms te0-2-0-4.ccr21.bos01.atlas.cogentco.com [66.28.
    4.189]
    14 203 ms 202 ms 208 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
    134]
    15 298 ms 298 ms 310 ms 38.111.40.1..
    16 465 ms * 288 ms 208.95.185..

    Trace complete.
  • sovakofvulcansovakofvulcan Member Posts: 103 Arc User
    edited May 2013
    I was starting to wonder if this problem was just me...good to know I've got company!

    Started about a week ago for me, ISP checks out fine, but everything associated with STO seems to be lagging: (Launcher loading, map transition, rubberbanding, etc...)
    Admiral Jisil T'ror
    Admiral Sovak
    “Does anyone remember when we used to be explorers...”
  • suavekssuaveks Member Posts: 1,736 Arc User
    edited May 2013
    And here I was thinking about going back to Gold for a couple of months with the LoR launch, but now I seriously wonder if I should, with all the server issues making it impossible to play at times.

    Well, I guess we'll see how it'll all work after today's server restart.
    PyKDqad.jpg
  • sovakofvulcansovakofvulcan Member Posts: 103 Arc User
    edited May 2013
    Yeah, I was going to wait...

    See if a "Master-Alt-Restart" on their end would help anything out
    Admiral Jisil T'ror
    Admiral Sovak
    “Does anyone remember when we used to be explorers...”
  • iceaxe18iceaxe18 Member Posts: 103 Arc User
    edited May 2013
    I'm getting like major slingshots, and whenever I exit my game it does the patch thing, and then whenever I launch the launcher it does another patch. This morning I am getting major slingshots, and server disconnects.

    Microsoft Windows [Version 6.2.9200]
    (c) 2012 Microsoft Corporation. All rights reserved.

    C:\Users\Doug>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.1.1
    2 20 ms 29 ms 19 ms 98.245.100.1
    3 10 ms 8 ms 8 ms ge-2-2-sr01.steamboat.co.denver.comcast.net [68.
    85.220.97]
    4 29 ms 23 ms 23 ms te-0-5-0-0-ar02.denver.co.denver.comcast.net [68
    .85.89.5]
    5 26 ms 26 ms 28 ms pos-0-7-0-0-ar02.aurora.co.denver.comcast.net [6
    8.86.128.246]
    6 26 ms 27 ms 23 ms he-3-4-0-0-cr01.denver.co.ibone.comcast.net [68.
    86.90.149]
    7 41 ms 25 ms 23 ms te3-5.ccr01.den03.atlas.cogentco.com [154.54.10.
    33]
    8 25 ms 25 ms 25 ms te0-6-0-3.ccr21.den01.atlas.cogentco.com [154.54
    .45.181]
    9 43 ms 42 ms 42 ms te0-3-0-7.mpd21.mci01.atlas.cogentco.com [154.54
    .87.90]
    10 48 ms 47 ms 47 ms te0-1-0-2.ccr21.ord01.atlas.cogentco.com [154.54
    .25.82]
    11 71 ms 71 ms 71 ms te0-7-0-26.ccr21.bos01.atlas.cogentco.com [154.5
    4.6.21]
    12 72 ms 73 ms 73 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42
    ]
    13 182 ms 178 ms 179 ms 38.111.40.114
    14 176 ms 177 ms 176 ms 208.95.185.41

    Trace complete.

    C:\Users\Doug>
  • darramouss1darramouss1 Member Posts: 1,811 Arc User
    edited May 2013
    Awesome!! Server not responding!! Just what I always wanted!!

    This may be painfully obvious, but if the servers are struggling before LoR, what do you think is going to happen after the release?

    I can tell you one thing that won't happen; little magical pixies won't wave their magic wands and make the problem disappear.
  • darramouss1darramouss1 Member Posts: 1,811 Arc User
    edited May 2013
    And now the launcher won't start at all. Huzzah!! Awesome!! Great!! Cool!!
  • sexyspacetime10dsexyspacetime10d Member Posts: 2 Arc User
    edited May 2013
    so im fairly new to STO and have only been playing for about a day... yesterday the game was running fine but was pretty laggy... now today I cant even log in. ive been reading the post about never winter and was wondering if that would have something to do with it, but am uncertain... it patches just fine and lets me login but when it goes to the screen with the captains chair the server connection times out... ive tried about 13 times over a span of several hours and cant find anything about the servers being down... any suggestions?
  • dirlettiadirlettia Member Posts: 1,632 Arc User
    edited May 2013
    Server is currently down for scheduled maintenance so not buggy right now at all :cool:

    it is on the launcher!
    Still waiting to be able to use forum titles
  • sexyspacetime10dsexyspacetime10d Member Posts: 2 Arc User
    edited May 2013
    awesome thanks! where at on the launcher? the server status buble?
  • dirlettiadirlettia Member Posts: 1,632 Arc User
    edited May 2013
    the big red bar under where it says 'like us on facebook'.

    it says:

    "We wil be performing shard maintenance on May 16th frim 7-9 AM PST (1400-1600 UTC). Please check the forums for more information."

    STO is hosted on servers called shards so maintaining the shard is always the game going down. Server should be back up in about 30minutes.
    Still waiting to be able to use forum titles
  • lonestar1017lonestar1017 Member Posts: 53 Arc User
    edited May 2013
    Question. We had shard maintenance on Monday the 13th. We are having again today. I am not seeing any notes as to what is being done. Anyone see a post or why two shard maintenance days this week?
  • dirlettiadirlettia Member Posts: 1,632 Arc User
    edited May 2013
    Today is the normal patch day, the one on Monday was an emergency since STO was being crippled by the launch of Neverwinter. Normally we would only get Thursday as a down day.

    To add though we may get an additional downtime or two next week due to the start of Legacy of Romulus.
    Still waiting to be able to use forum titles
  • calistobradycalistobrady Member Posts: 0 Arc User
    edited May 2013
    Pre-patching doesn't work. It freezes at 46% and then loads up one CPU core with 100% load and just sits there like that. I left it for some hours today while I was out hoping it would somehow get over this freeze but it was still frozen loading 1 cpu core as I left it.

    The launcher is crashing half the time and constantly saying cannot establish connection to game server.

    The launcher upon first opening also wants to patch 4MB of data over and over, what is that?

    You call this getting ready for a major expansion? Weeks and weeks of crashes and glitches, server outages, lag issues, rubber banding complaints galore and denials it has anything to do with putting another game onto the same server hardware as STO, COH?

    I'm a Lifetime Subscriber and feel ripped off.
  • jandraelunejandraelune Member Posts: 100 Arc User
    edited May 2013
    Cause of ALL the lag/Banding issue's is the Game Server's Host. Cogentco.com

    It's not a fixed IP or even hardware as they seem to cycle through a couple dozen with a string of 4 each cycling. But they do hit one in the cycle that drops packets or spikes 250ms. Even had it halt my entire hop connection between me and the server and jump it to 1870ms.

    This SAME server host does the Hosting for WoW, World of ********. They too berate them for lag issue's, dropped packets.
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