keep being disconnected from server!! ive restarted my router and laptop!! i was half way through a mission!! no setting on my system have been changed!! according to you the server is fine!! wtf
Between the "Server Not Responding", "Server Disconnect", and Launcher not launching problems the last few hours,
the game has become unplayable.
The problem is obviously with the Cryptic Servers/ISP, not at my end. All my network tests are just fine.
As a Lifetime Subscriber, I expect better service than this!
Yup, none of the proxys work for me now. Back to square one again.
Launcher froze after logging in. Other times it would stick at "connecting to account server." On the rare chance that I get in, I get treated to severe lag and rubber-banding.
This seems to be a recurring problem and is seriously annoying considering you claim to be a leading MMO - players will tolerate some disruption but when the problems start to effect every session it is time to look for a different game.
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 1 ms <1 ms <1 ms BTHomeHub.home [192.168.1.254]
2 4 ms 4 ms 4 ms 217.32.140.72
3 4 ms 4 ms 4 ms 217.32.140.62
4 5 ms 4 ms 5 ms 217.41.216.138
5 4 ms 5 ms 4 ms 31.55.164.47
6 5 ms 4 ms 4 ms 31.55.164.107
7 5 ms 4 ms 5 ms acc1-10GigE-0-7-0-4.bm.21cn-ipp.bt.net [109.159.248.70]
8 14 ms 14 ms 15 ms core1-te0-3-0-3.ealing.ukcore.bt.net [109.159.248.20]
9 11 ms 10 ms 11 ms core1-pos5-0-0.telehouse.ukcore.bt.net [194.74.65.122]
10 11 ms 11 ms 10 ms 166-49-211-157.eu.bt.net [166.49.211.157]
11 12 ms 12 ms 12 ms t2a1-ge7-0-0.uk-lon1.eu.bt.net [166.49.135.49]
12 14 ms 14 ms 15 ms te0-7-0-3.ccr21.lon01.atlas.cogentco.com [130.117.14.49]
13 12 ms 12 ms 12 ms te0-5-0-6.mpd21.lon13.atlas.cogentco.com [154.54.74.50]
14 87 ms 87 ms 86 ms te0-2-0-4.ccr21.bos01.atlas.cogentco.com [66.28.4.189]
15 271 ms 205 ms 212 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42]
16 150 ms * 140 ms 38.111.40.114
17 * 139 ms * 208.95.185.41
18 * * * Request timed out.
19 140 ms * * 208.95.185.41
20 139 ms 139 ms 139 ms 208.95.185.41
well seems i'm not the only one, for the last hour, i been trying to play star trek online......i enter an STF mission and it freezes on me....
every 5 seconds the server freezes the screen on me... then kicks me off...
i've tried for an hour, and i'm really pissed off about it.
it's not my internet connection,
( though british internet is probably the worst in the world right now from what I've noticed.
when ever travelling to the other countries of the west, they have , or at least in the west, in america, they have fiber optic practically EVERYWHERE. Yet here? in britian, ha , thats a laugh.
we brits are suppose to be one of the leading nations of the world, yet are way behind in technology compared to the rest of the western world.)
anyhow at the moment, it ain't my internet connection that's the problem, it seems to be the server for STO online.
i hope it gets solved/fixed soon, and that when things like this happen in the future, they put down "server down" online.
Same issues here. I was able to log in and play this morning but am now being faced with repeated disconnects. Up to today...no problems.
Whilst I realize that these things happen, I don't think it's unreasonable for someone from cryptic/pwe to post an update. At the very least, recognition that there is an issue and that someone is looking into it
Same issues here. I was able to log in and play this morning but am now being faced with repeated disconnects. Up to today...no problems.
Whilst I realize that these things happen, I don't think it's unreasonable for someone from cryptic/pwe to post an update. At the very least, recognition that there is an issue and that someone is looking into it
If I'm lucky I get to the character selection screen before a disconnect.
But as soon as I pick one, I get disconnected...
Same here since a week....No response from the devs.
no infos
no help
result:
no thanks from me.
its time to say anything to us.
a few hours ago it works fine....currently checked aaaand.....disconnected.
ah, yes....its possibly MY computer....or MY ISP....or MY mistake...
hmmm....really?
i dont think so,cryptic/PWE....
but the good news:
so i have more time for better games
My Tracert:
tracert patchserver.crypticstudios.com
Routenverfolgung zu patchserver.crypticstudios.com [208.95.185.41] ?ber maximal 30 Abschnitte:
1 2 ms 1 ms 1 ms *.* [+.+.+.+]
2 24 ms 22 ms 23 ms 217.0.119.85
3 25 ms 24 ms 24 ms 217.0.65.254
4 29 ms 28 ms 29 ms 194.25.6.74
5 30 ms 29 ms 29 ms te0-7-0-1.ccr21.fra03.atlas.cogentco.com [130.117.14.149]
6 35 ms 35 ms 35 ms te0-0-0-2.ccr21.ams03.atlas.cogentco.com [130.117.48.165]
7 47 ms 47 ms 47 ms te0-3-0-7.ccr21.lpl01.atlas.cogentco.com [154.54.37.98]
8 114 ms 114 ms 114 ms te0-3-0-3.ccr21.bos01.atlas.cogentco.com [154.54.31.229]
9 115 ms 120 ms 115 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42]
10 118 ms 125 ms 126 ms 38.111.40.114
11 116 ms 115 ms 115 ms 208.95.185.41
Ablaufverfolgung beendet.
Looks fine.
but when i try to ping the pos 8 from the Tracert (te0-3-0-3.ccr21.bos01.atlas.cogentco.com)
results in a wrong IP (and a problem).
At the moment I can't even log into my characters. Once I log in I get to the character selection screen, I pick a character, then BAM the server times me out almost instantly. I've tried logging in three times in the last 5 minutes or so and I can't hop onto a character. I'm considering playing something else right now, although I would like to hop on and refine dil.
Patching 11 files, 0 KB/s
SERVER NOT RESPONDING (362.32s)
Patching 87 files, 160.08 KB/s
Its a fact that some people experience issues with this game that others dont, it doesnt necessarily mean there is not a problem on their end.
I had problems such as this two weekends ago, and came to the forum's for info to find a third party issue on their end was causing issues with STO and Champions also, but wasnt effecting EVERYONE and over 24 hours is was eventually sorted out.
However, I came to play couple days ago and found the server down for "emergency maintenance"... which I was worried about because I hadnt had any issues since the third party solved their issue.
Sure enough, when the server's came back up, i went to login in and was immediately ejected from the loading map screen... the "safe or normal mode" option was given, telling me that it was an error with the game. Since then I have been booted while map changing or lost connection mid assignment/STF no less than once every hour.
Im pinging in the low 100s and have a great internet connection, and I am running a next to brand new HP Envy, which has had no issues whatsoever with other MMOs. There is definately bugs hiding in the cracks, however I think instead of a exterminator they just create a bigger bug to eat the others
I was just playing a mission and it keeps disconnecting me for no reason, now is there an issue cryptic side or what?
I have re-started my router several times and even rang BT to see if there are any issues with my line but they have reported back saying the line is just fine.
anyone else getting the stuttering while gaming or?
I just switched to a wireless connection in the house, so that COULD account for SOME of my latency, but... no, not really. I can't stay connected for anything right now.
Way am i getting kicked for no reason i am a Life Sub there should be no reason way i should be getting freaking kicked.I paid for the game.And i just had my internet problems fixed so i know for a fact it is not me.
These internet losses need to be fixed.This should be main top priority.
I have been having some serious server issues! I`ve dced about 10 times now! plus a ton of rubberbanding ans lag! I haven`t seen it this bad ever! Game is unplayable now! I`m pretty stuborn when it comes to trying to play despite The Server issues! but tonight was bad enough where I gave up playing! gonna try again tommorow! but The way things have been the last week i`m not holding out hope!:mad::mad::mad::mad:
Comments
the game has become unplayable.
The problem is obviously with the Cryptic Servers/ISP, not at my end. All my network tests are just fine.
As a Lifetime Subscriber, I expect better service than this!
This is not "Working as Intended"!
Launcher froze after logging in. Other times it would stick at "connecting to account server." On the rare chance that I get in, I get treated to severe lag and rubber-banding.
Nettest result
contacting nettest server..
Local IP: 86.153.76.247
Ping: 1500.0 msec
Port: 80:
Tracert result
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Tony>tracert patchserver.crypticstudios.com
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 1 ms <1 ms <1 ms BTHomeHub.home [192.168.1.254]
2 4 ms 4 ms 4 ms 217.32.140.72
3 4 ms 4 ms 4 ms 217.32.140.62
4 5 ms 4 ms 5 ms 217.41.216.138
5 4 ms 5 ms 4 ms 31.55.164.47
6 5 ms 4 ms 4 ms 31.55.164.107
7 5 ms 4 ms 5 ms acc1-10GigE-0-7-0-4.bm.21cn-ipp.bt.net [109.159.248.70]
8 14 ms 14 ms 15 ms core1-te0-3-0-3.ealing.ukcore.bt.net [109.159.248.20]
9 11 ms 10 ms 11 ms core1-pos5-0-0.telehouse.ukcore.bt.net [194.74.65.122]
10 11 ms 11 ms 10 ms 166-49-211-157.eu.bt.net [166.49.211.157]
11 12 ms 12 ms 12 ms t2a1-ge7-0-0.uk-lon1.eu.bt.net [166.49.135.49]
12 14 ms 14 ms 15 ms te0-7-0-3.ccr21.lon01.atlas.cogentco.com [130.117.14.49]
13 12 ms 12 ms 12 ms te0-5-0-6.mpd21.lon13.atlas.cogentco.com [154.54.74.50]
14 87 ms 87 ms 86 ms te0-2-0-4.ccr21.bos01.atlas.cogentco.com [66.28.4.189]
15 271 ms 205 ms 212 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42]
16 150 ms * 140 ms 38.111.40.114
17 * 139 ms * 208.95.185.41
18 * * * Request timed out.
19 140 ms * * 208.95.185.41
20 139 ms 139 ms 139 ms 208.95.185.41
Trace complete.
Urgent action on your part needed.
every 5 seconds the server freezes the screen on me... then kicks me off...
i've tried for an hour, and i'm really pissed off about it.
it's not my internet connection,
( though british internet is probably the worst in the world right now from what I've noticed.
when ever travelling to the other countries of the west, they have , or at least in the west, in america, they have fiber optic practically EVERYWHERE. Yet here? in britian, ha , thats a laugh.
we brits are suppose to be one of the leading nations of the world, yet are way behind in technology compared to the rest of the western world.)
anyhow at the moment, it ain't my internet connection that's the problem, it seems to be the server for STO online.
i hope it gets solved/fixed soon, and that when things like this happen in the future, they put down "server down" online.
Whilst I realize that these things happen, I don't think it's unreasonable for someone from cryptic/pwe to post an update. At the very least, recognition that there is an issue and that someone is looking into it
I couldn't agree with you more, friend.
(btw, keep posting guys, this needs more attention)
thank you for the advice, I agree. the more we talk the more it may be fixed.
1 <1 ms <1 ms <1 ms WAN Gateway
2 22 ms 27 ms 29 ms ***---****ca.comcast.net [76.1**.***.***]
3 11 ms 11 ms 24 ms te-8-2-ur02.sfmission.ca.sfba.comcast.net [68.87.197.93]
4 16 ms 23 ms 24 ms 68.85.154.142
5 19 ms 14 ms 15 ms be-100-ar01.sfsutro.ca.sfba.comcast.net [68.85.155.18]
6 27 ms 35 ms 23 ms he-1-5-0-0-cr01.sanjose.ca.ibone.comcast.net [68.86.90.93]
7 16 ms 14 ms 16 ms pos-0-4-0-0-pe01.529bryant.ca.ibone.comcast.net [68.86.87.146]
8 18 ms 25 ms 16 ms te0-0-0-12.ccr21.sjc04.atlas.cogentco.com [154.54.13.17]
9 17 ms 18 ms 15 ms te0-0-0-6.mpd21.sfo01.atlas.cogentco.com [154.54.2.165]
10 56 ms 65 ms 72 ms te0-3-0-3.mpd21.mci01.atlas.cogentco.com [154.54.0.101]
11 78 ms 63 ms 63 ms te0-2-0-3.ccr21.ord01.atlas.cogentco.com [154.54.7.186]
12 92 ms 95 ms 100 ms te0-7-0-8.ccr21.bos01.atlas.cogentco.com [154.54.24.53]
13 96 ms 97 ms 98 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42]
14 98 ms 89 ms 88 ms 38.111.40.114
15 86 ms 88 ms 88 ms 208.95.185.41
Trace Complete
God Bless you all and the people of STO.
Live long and Prosper.
Aaron
If I'm lucky I get to the character selection screen before a disconnect.
But as soon as I pick one, I get disconnected...
Same here since a week....No response from the devs.
no infos
no help
result:
no thanks from me.
its time to say anything to us.
a few hours ago it works fine....currently checked aaaand.....disconnected.
ah, yes....its possibly MY computer....or MY ISP....or MY mistake...
hmmm....really?
i dont think so,cryptic/PWE....
but the good news:
so i have more time for better games
My Tracert:
tracert patchserver.crypticstudios.com
Routenverfolgung zu patchserver.crypticstudios.com [208.95.185.41] ?ber maximal 30 Abschnitte:
1 2 ms 1 ms 1 ms *.* [+.+.+.+]
2 24 ms 22 ms 23 ms 217.0.119.85
3 25 ms 24 ms 24 ms 217.0.65.254
4 29 ms 28 ms 29 ms 194.25.6.74
5 30 ms 29 ms 29 ms te0-7-0-1.ccr21.fra03.atlas.cogentco.com [130.117.14.149]
6 35 ms 35 ms 35 ms te0-0-0-2.ccr21.ams03.atlas.cogentco.com [130.117.48.165]
7 47 ms 47 ms 47 ms te0-3-0-7.ccr21.lpl01.atlas.cogentco.com [154.54.37.98]
8 114 ms 114 ms 114 ms te0-3-0-3.ccr21.bos01.atlas.cogentco.com [154.54.31.229]
9 115 ms 120 ms 115 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42]
10 118 ms 125 ms 126 ms 38.111.40.114
11 116 ms 115 ms 115 ms 208.95.185.41
Ablaufverfolgung beendet.
Looks fine.
but when i try to ping the pos 8 from the Tracert (te0-3-0-3.ccr21.bos01.atlas.cogentco.com)
results in a wrong IP (and a problem).
ping te0-3-0-3.ccr21.bos01.atlas.cogentco.com
Ping te0-3-0-3.ccr21.bos01.atlas.cogentco.com [80.156.86.78] mit 32 Bytes Daten:
(this whould be: te0-3-0-3.ccr21.bos01.atlas.cogentco.com !!![154.54.31.229]!!!)
Zeit?berschreitung der Anforderung.
Zeit?berschreitung der Anforderung.
Zeit?berschreitung der Anforderung.
Zeit?berschreitung der Anforderung.
100% fail
i try to ping the correct IP:
ping 154.54.31.229
Ping wird ausgef?hrt f?r 154.54.31.229 mit 32 Bytes Daten:
Antwort von 154.54.31.229: Bytes=32 Zeit=116ms TTL=249
Antwort von 154.54.31.229: Bytes=32 Zeit=138ms TTL=249
Antwort von 154.54.31.229: Bytes=32 Zeit=115ms TTL=249
Antwort von 154.54.31.229: Bytes=32 Zeit=115ms TTL=249
Ping-Statistik f?r 154.54.31.229:
Pakete: Gesendet = 4, Empfangen = 4, Verloren = 0 (0% Verlust),
works fine...
The Questions is:
why in the name of god are the Cogentco-servers owned the IP 80.156.86.78 of this:
inetnum: 80.156.84.0 - 80.156.87.255
netname: TOIAG-ROOTSERVER-02
descr: Deutsche Telekom AG
instead of 154.54.31.229 when i use the PING-Tool????
i hope this helps to locate the Problems
This has been my experience too - and it is STILL occurring.
SERVER NOT RESPONDING (362.32s)
Patching 87 files, 160.08 KB/s
I had problems such as this two weekends ago, and came to the forum's for info to find a third party issue on their end was causing issues with STO and Champions also, but wasnt effecting EVERYONE and over 24 hours is was eventually sorted out.
However, I came to play couple days ago and found the server down for "emergency maintenance"... which I was worried about because I hadnt had any issues since the third party solved their issue.
Sure enough, when the server's came back up, i went to login in and was immediately ejected from the loading map screen... the "safe or normal mode" option was given, telling me that it was an error with the game. Since then I have been booted while map changing or lost connection mid assignment/STF no less than once every hour.
Im pinging in the low 100s and have a great internet connection, and I am running a next to brand new HP Envy, which has had no issues whatsoever with other MMOs. There is definately bugs hiding in the cracks, however I think instead of a exterminator they just create a bigger bug to eat the others
I have re-started my router several times and even rang BT to see if there are any issues with my line but they have reported back saying the line is just fine.
anyone else getting the stuttering while gaming or?
this game gets more and more unplayable
These internet losses need to be fixed.This should be main top priority.
contacting nettest server..
Local IP:
Ping: 30.6 msec
Port: 80: 566 KB/sec 28 KB/sec 627 KB/sec 500
Port: 80: 333 KB/sec 30 KB/sec 478 KB/sec 500
Port: 443: 646 KB/sec 43 KB/sec 749 KB/sec 500
Port: 443: 566 KB/sec 34 KB/sec 717 KB/sec 500
Port: 7255: 372 KB/sec 21 KB/sec 451 KB/sec 500
Port: 7255: 549 KB/sec 24 KB/sec 602 KB/sec 500
Port: 7003: 355 KB/sec 21 KB/sec 438 KB/sec 500
Port: 7003: 349 KB/sec 16 KB/sec 412 KB/sec 500
Port: 7202: 753 KB/sec 38 KB/sec 828 KB/sec 500
Port: 7202: 340 KB/sec 18 KB/sec 418 KB/sec 500
Port: 7499: 819 KB/sec 30 KB/sec 884 KB/sec 500
Port: 7499: 359 KB/sec 18 KB/sec 431 KB/sec 500
Port: 80: 375 KB/sec 29 KB/sec 480 KB/sec 500
Idle NIC bandwidth Send: 2 KB/sec Recv: 20 KB/sec
And holy TRIBBLE, no response from Cryptic still.
Is anyone still having the disconnection problems after all of the patching and whatnot? I ask because I still cannot play.
Scott