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Scheduled Maintenance (January 31, 2013)

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  • cptskeeterukcptskeeteruk Member Posts: 559 Arc User
    edited January 2013
    Tracing route to launcher.startrekonline.com [208.95.185.44]
    over a maximum of 30 hops:

    1 8 ms 9 ms 9 ms edited
    2 12 ms 22 ms 9 ms edited
    3 11 ms 9 ms 9 ms midd-core-2b-ae1-0.network.virginmedia.net [62.2
    54.64.194]
    4 23 ms 21 ms 23 ms brhm-bb-1b-ae12-0.network.virginmedia.net [62.25
    3.174.49]
    5 24 ms 20 ms 19 ms ae1.lon25.ip4.tinet.net [77.67.65.161]
    6 108 ms 107 ms 107 ms xe-3-0-0.bos11.ip4.tinet.net [141.136.109.138]
    7 113 ms 114 ms 126 ms internap-gw.ip4.tinet.net [77.67.77.54]
    8 258 ms 228 ms 123 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
    1]
    9 112 ms 123 ms 125 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    10 114 ms 111 ms 108 ms playstartrekonline.fr [208.95.185.44]

    Trace complete.

    Tracing route to accounts.crypticstudios.com [208.95.185.165]
    over a maximum of 30 hops:

    1 17 ms 9 ms 21 ms edited
    2 12 ms 11 ms 11 ms edited
    3 8 ms 9 ms 14 ms midd-core-2b-ae1-0.network.virginmedia.net [62.2
    54.64.194]
    4 23 ms 21 ms 21 ms brhm-bb-1b-ae12-0.network.virginmedia.net [62.25
    3.174.49]
    5 20 ms 22 ms 20 ms ae1.lon25.ip4.tinet.net [77.67.65.161]
    6 106 ms 109 ms 112 ms xe-3-0-0.bos11.ip4.tinet.net [141.136.109.138]
    7 115 ms 111 ms 115 ms internap-gw.ip4.tinet.net [77.67.77.54]
    8 * 117 ms 114 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    9 119 ms 125 ms 125 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    10 121 ms 110 ms 108 ms accounts.crypticstudios.com [208.95.185.165]

    Trace complete.
    [SIGPIC][/SIGPIC]
  • captainstevensoncaptainstevenson Member Posts: 10 Arc User
    edited January 2013
    Put a nice Wind Power plant for my city maybe put down a few gambling houses and a rail station. Oh and even maybe make a great work like a solar farm.
    [SIGPIC][/SIGPIC]
  • bsliskbslisk Member Posts: 14 Arc User
    edited January 2013
    To Quote Khan in regards to the ambassador class it mocks me it mocks me and i must have it i will walk the rings of nebir cross the antaress maelstrom and go through perditions flames before i give up on aquiring that ship but hope all goes well and we are up soon
  • paneth48paneth48 Member Posts: 95 Arc User
    edited January 2013
    Found out what they were really doing at cryptic.

    Here

    and

    Here
  • undertakerivundertakeriv Member Posts: 0 Arc User
    edited January 2013
  • xero328xero328 Member Posts: 131 Arc User
    edited January 2013
    ashman7286 wrote: »
    i've Tried It, It Doesn't Fit.

    Thats What She Said
  • logitechg13logitechg13 Member Posts: 0 Arc User
    edited January 2013
    Thanks ! Oh and Great job guys. thought i would say that. :rolleyes:
  • maddog0000doommaddog0000doom Member Posts: 1,017 Arc User
    edited January 2013
    That's what SHE said!
    :eek:


    ZING!:cool:

    :D
    [SIGPIC][/SIGPIC]
  • kpg1usakpg1usa Member Posts: 190 Arc User
    edited January 2013
    The captain summons the Ferengi to access the bridge...

    https://www.youtube.com/watch?v=AD3cFY7YPwI
  • cokebearcokebear Member Posts: 97 Arc User
    edited January 2013
    Some of you folks make me embarrassed to be both a fan of Star Trek, and a long-tie member of this game... especially the ones with the "I've been here a WHOLE WEEK and it has sucked the entire time!" attitude...

    The 3-year anniversary of STO is February 2nd. Thursday is almost ALWAYS a patch/maintenance day. You are NOT going to miss out on your precious ship, you are NOT going to miss out on the anniversary, and all this raging does nothing but demonstrate a serious entitlement complex. Events like this always begin post-patch.

    So, do what you need to do, Cryptic. I hope there aren't too many last-minute bugs being found, because as a huge fan of Yesterday's Enterprise, I am really looking forward to this event.

    Ragers? Chill out. Seriously. The event is 2 weeks long. Take a nap or something until maintenance is done.
  • blackjackwidowblackjackwidow Member Posts: 572 Arc User
    edited January 2013
    I am aware of the launcher problems. The issue is that those started on Monday IIRC. It is Thursday. Just saying, Monday, Tuesday, and Wednesday would be the time to look into that specific issue.

    Doing a little bit of reading between the lines, but Bran said 'routing vendor', which says to me that they are rerouting the path it takes for everyone to get to the launcher. The previous ISP/servers they had a relationship with seemed to be a problem. If they are moving / rerouting / repopulating nameservers on the Internet, they really have no control over how long it will take once they update them.

    They also (thankfully) seem to have been "looking into" this for a much longer time than just Mon, Tues, and Wed. You don't change something like that without an incredible amount of work and planning, and having tracerts to see where people are being routed will give them an idea of what nameservers have received the change and where.

    I'm rather glad they decided to take the time to make sure everyone can connect rather than a much louder outcry if they tried to take care of it AFTER the event started. Fingers crossed we will not have the "unexpected downtime" on Saturday prime time. Time will tell. :)

    Aliella Hawklight, Divine Oracle Devoted Cleric
    "Whenever a time arises where clarity is desired, it is always wise to reflect on the sage within."
    ― Sereda Aleta Dailey

    DaiMon Moogie, U.S.S. Acquisition
    Rule of Acquisition #57: Good customers are as rare as latinum. Treasure them.

    STO LTS since launch; NW player since 2014; ARC user - only when I have to put in codes for free stuff :)
  • hoovergkmmchoovergkmmc Member Posts: 161 Arc User
    edited January 2013
    i can not log in now what is there ongoing problem

    Must be your computer - it's working fine for everyone else. Try reformatting and reinstalling everything from scratch.
  • captainstevensoncaptainstevenson Member Posts: 10 Arc User
    edited January 2013
    xero328 wrote: »
    Thats What She Said

    What are you ten years old?
    [SIGPIC][/SIGPIC]
  • neoakiraiineoakiraii Member Posts: 7,468 Arc User
    edited January 2013
    That is what happens you people don't delete tribbles, now 4 billion of them are in the equipment. :(
    GwaoHAD.png
  • lake1771lake1771 Member Posts: 0 Arc User
    edited January 2013
  • sirepicalsirepical Member Posts: 0 Arc User
    edited January 2013
    cokebear wrote: »
    Some of you folks make me embarrassed to be both a fan of Star Trek, and a long-tie member of this game... especially the ones with the "I've been here a WHOLE WEEK and it has sucked the entire time!" attitude...

    The 3-year anniversary of STO is February 2nd. Thursday is almost ALWAYS a patch/maintenance day. You are NOT going to miss out on your precious ship, you are NOT going to miss out on the anniversary, and all this raging does nothing but demonstrate a serious entitlement complex. Events like this always begin post-patch.

    So, do what you need to do, Cryptic. I hope there aren't too many last-minute bugs being found, because as a huge fan of Yesterday's Enterprise, I am really looking forward to this event.

    Ragers? Chill out. Seriously. The event is 2 weeks long. Take a nap or something until maintenance is done.

    Completly agree.
    __________________________________
    CO noob and STO veteran.
  • hycernahycerna Member Posts: 1 Arc User
    edited January 2013
    Can you please do what the rest of the international word does when addressing players worldwide and use UT when giving your time updates.
  • cyberpunkfalconcyberpunkfalcon Member Posts: 125 Arc User
    edited January 2013
    I know that creating a virtual world the size of STO & making changes to it while it's running must be a real pain the TRIBBLE, & glitches are always bound to happen.

    Also, these people create new content 3 or 4 times a year, compared to other games I've played/heard of which don't create new missions anywhere NEAR as frequently.

    I know the developers & the designers take a LOT of TRIBBLE from irate players who are frustrated that they have to find something else to do in Meatworld instead of immersing themselves in an imaginary world for a few hours, but I think you guys do great work & deserve a lot of praise as well.

    On behalf of all of us players who actually understand that you guys are working your asses off & can't possibly please everybody in the world, I want to thank you guys for all the hard work you do.

    I second this!
    ____________________________
  • lake1771lake1771 Member Posts: 0 Arc User
    edited January 2013
    What are you ten years old?

    *that's what she said x2
  • hoovergkmmchoovergkmmc Member Posts: 161 Arc User
    edited January 2013
    What are you ten years old?

    Dude - 1st law of manhood - never, ever pass on a good "That's what she said" or "your mom" joke...
  • hazellove7hazellove7 Member Posts: 0 Arc User
    edited January 2013
    My launcher is still working even with that test going on.. just thought i would let Bran know
  • jeremiahhayesjeremiahhayes Member Posts: 147 Arc User
    edited January 2013
    Maybe they're not feeding the hamsters enough to get them to run faster...:D
    There is about as much water on Earth now as there was three billion years ago. But while the amount of water has remained static, the amount of tequila and Triple Sec available for the making of Margaritas has expanded enormously. So you see, we have made progress after all. ~Anonymous
  • ibuproplusibuproplus Member Posts: 0 Arc User
    edited January 2013
    neoakiraii wrote: »
    That is what happens you people don't delete tribbles, now 4 billion of them are in the equipment. :(

    sorry that was my fault, I just couldn't delete the furry little things...blame me
  • jockorangejockorange Member Posts: 4 Arc User
    edited January 2013
    Tracing route to accounts.crypticstudios.com [208.95.185.165]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms SkyRouter.Home [192.168.0.1]
    2 27 ms 25 ms 26 ms cr0.lsbyf.uk.easynet.net [195.189.158.35]
    3 * * * Request timed out.
    4 24 ms 31 ms 31 ms ip-89-200-131-212.ov.easynet.net [89.200.131.212
    ]
    5 30 ms 31 ms 31 ms te0-1-0-2.er11.enslo.ov.easynet.net [89.200.135.
    159]
    6 25 ms 25 ms 23 ms ae1.lon80.ip4.tinet.net [77.67.65.173]
    7 97 ms 97 ms 98 ms xe-1-2-0.bos11.ip4.tinet.net [89.149.183.13]
    8 98 ms 98 ms 98 ms internap-gw.ip4.tinet.net [77.67.77.54]
    9 98 ms 97 ms 98 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
    1]
    10 101 ms 107 ms 107 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    11 98 ms 97 ms 98 ms accounts.crypticstudios.com [208.95.185.165]


    but the game will not login in game
    error is
    connection to the login server ties out
    press the support button for additional help
  • darkstarkiriandarkstarkirian Member Posts: 1 Arc User
    edited January 2013
    Our should-be-final test has started -- is anyone seeing any issues with the launcher? If so, please place your tracerts here (info on how to do this here) pointing to launcher.startrekonline.com and accounts.crypticstudios.com.

    Cheers,

    Brandon =/\=




    Tracing route to accounts.crypticstudios.com [208.95.185.165]
    over a maximum of 30 hops:

    1 1 ms 1 ms 1 ms 192.168.1.254
    2 33 ms 33 ms 33 ms 108.207.231.254
    3 33 ms 33 ms 33 ms 12.83.77.25
    4 53 ms 54 ms 54 ms 12.122.212.9
    5 54 ms 54 ms 54 ms 192.205.37.126
    6 92 ms 92 ms 149 ms 152.63.16.34
    7 92 ms 92 ms 92 ms 152.63.25.69
    8 93 ms 93 ms 93 ms 65.207.236.58
    9 97 ms 96 ms 96 ms 63.251.128.104
    10 125 ms 124 ms 125 ms 216.52.61.78
    11 118 ms 116 ms 116 ms 208.95.185.165

    Trace complete.

    C:\Windows\system32>
    [SIGPIC]Handle: @kirian_darkstar
    Registered: Oct/2009 , LTS : Feb/2011
    Fleets: Warriors of the Phoenix, Kirian Industries[/SIGPIC]
    Three years and still no Captain Klaa hair...
  • allenscottallenscott Member Posts: 29 Arc User
    edited January 2013
    Is there any way that the patch and update downtimes could be scheduled with a bit of variation? You have many players/customers in many time zones. Always bringing the servers down during the same time zone's prime playtime seems very geopraghically prejudice -hint hint, nudge nudge ;);)...food for thought. Customer happiness = latinum in your bank.
  • kpg1usakpg1usa Member Posts: 190 Arc User
    edited January 2013
    Captain forgot his login name for his own bridge!

    https://www.youtube.com/watch?v=WPsgsPc_WoI
  • sportz19721010sportz19721010 Member Posts: 36 Arc User
    edited January 2013
    Hi Captains,

    We are still on track to be finished at noon PST. We're going to do one more test in just a few minutes, though, that should not affect our ETA. I'll make a post in here when we'd like you to try the launcher again. Thanks for your patience and understanding -- the data we and our routing vendor are getting has been crucial, so thank you again for all of the help with testing :)

    Cheers,

    Brandon =/\=

    A TIME!!!!

    Thank you for your notification!

    Could you please put it in the red bar that says the "maintenance has been extended" instead of just letting us hang around trying to read all this stuff about cheetos being thrown at the screen...I like that one... :)
    darth-vader-wants-to-rock_zps3as86bfd.gif
  • sboslayersboslayer Member Posts: 0 Arc User
    edited January 2013
    allenscott wrote: »
    Is there any way that the patch and update downtimes could be scheduled with a bit of variation? You have many players/customers in many time zones. Always bringing the servers down during the same time zone's prime playtime seems very geopraghically prejudice -hint hint, nudge nudge ;);)...food for thought. Customer happiness = latinum in your bank.

    Yeah i've said it tons of time :/ pretty bad on Cryptics part. Guess the USA is the priority lol, understandable, but not fair!
  • hicks451hicks451 Member Posts: 98 Arc User
    edited January 2013
    Hi all, Ive just got online to see that the maintenance has gone over its scheduled time . can anyone please give us members who have just logged on an update? Thanks all:D
This discussion has been closed.