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Forums > Home› Star Trek Online General Discussion

IMPORTANT: Launcher testing complete, maintenance complete ETA 1/31 @ 12PM/noon PST

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Comments

  • sycrussycrus Member Posts: 0 Arc User
    edited January 2013
    grouchyotaku wrote: »
    The problem isn't the Launcher, its with the Internet Gateway to Perfect World...

    Its not as if they can turn off the Internet to fix the problem....

    wel they changed somthing and it doesn't work whatever they done they must return it
  • hazellove7hazellove7 Member Posts: 0 Arc User
    edited January 2013
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\User>tracert launcher.startrekonline.com

    Tracing route to launcher.startrekonline.com [208.95.185.44]
    over a maximum of 30 hops:

    1 1 ms 1 ms 1 ms SkyRouter.Home [192.168.0.1]
    2 30 ms 132 ms 113 ms bm5.cmerd-dhcp.isp.sky.com [90.221.237.62]
    3 184 ms 115 ms 100 ms 10.245.131.113
    4 123 ms 71 ms 72 ms te0-8-0-2.er11.enslo.ov.easynet.net [89.200.135.
    89]
    5 132 ms 142 ms 163 ms ae1.lon80.ip4.tinet.net [77.67.65.173]
    6 107 ms 250 ms 226 ms xe-1-2-0.bos11.ip4.tinet.net [89.149.183.13]
    7 292 ms 255 ms 218 ms internap-gw.ip4.tinet.net [77.67.77.54]
    8 154 ms 160 ms 110 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    9 308 ms 201 ms 173 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    10 * * * Request timed out.
    11 * * * Request timed out.
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * 202 ms 333 ms launcher.startrekonline.com [208.95.185.44]

    Trace complete.

    C:\Users\User> tracert accounts.crypticstudios.com

    Tracing route to accounts.crypticstudios.com [208.95.185.165]
    over a maximum of 30 hops:

    1 4 ms 1 ms 1 ms SkyRouter.Home [192.168.0.1]
    2 75 ms 58 ms 127 ms bm5.cmerd-dhcp.isp.sky.com [90.221.237.62]
    3 183 ms 164 ms 90 ms 10.245.131.113
    4 212 ms 125 ms 68 ms te0-8-0-0.er11.enslo.ov.easynet.net [89.200.135.
    87]
    5 101 ms 82 ms 186 ms ae1.lon80.ip4.tinet.net [77.67.65.173]
    6 174 ms 196 ms 214 ms xe-1-2-0.bos11.ip4.tinet.net [89.149.183.13]
    7 237 ms 177 ms 111 ms internap-gw.ip4.tinet.net [77.67.77.54]
    8 163 ms 150 ms 176 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    9 * * * Request timed out.
    10 * * * Request timed out.
    11 * * * Request timed out.
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.
  • psiameesepsiameese Member Posts: 1,650 Arc User
    edited January 2013
    Microsoft Windows [Version 6.0.6002]
    Copyright (c) 2006 Microsoft Corporation. All rights reserved.

    C:\Users\Owner>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.1.1
    2 2 ms 1 ms 1 ms DD-WRT [172.16.0.1]
    3 20 ms 21 ms 19 ms 50-0-31-1.dsl.static.sonic.net [50.0.31.1]
    4 20 ms 19 ms 19 ms 311.cr1.rcmdca11.sonic.net [70.36.200.141]
    5 20 ms 20 ms 20 ms po5.cr1.hywrca01.sonic.net [75.101.33.189]
    6 35 ms 21 ms 20 ms po6.cr1.snjsca11.sonic.net [75.101.33.194]
    7 22 ms 20 ms 21 ms 0.xe-7-0-0.gw3.equinix-sj.sonic.net [64.142.0.10
    5]
    8 22 ms 21 ms 21 ms 0.xe-7-0-0.gw.pao1.sonic.net [64.142.0.186]
    9 23 ms 23 ms 25 ms xe-1-0-6.ar1.pao1.us.nlayer.net [69.22.130.85]
    10 22 ms 21 ms 21 ms ae0-90g.cr1.pao1.us.nlayer.net [69.22.153.18]
    11 23 ms 22 ms 22 ms ae1-70g.cr1.sjc1.us.nlayer.net [69.22.143.165]
    12 23 ms 23 ms 24 ms ae1-40g.ar2.sjc1.us.nlayer.net [69.22.143.118]
    13 24 ms 22 ms 23 ms TenGigE0-2-2-0.GW3.SJC7.ALTER.NET [152.179.48.21
    ]
    14 22 ms 22 ms 21 ms 0.xe-2-0-6.XL4.SJC7.ALTER.NET [152.63.50.81]
    15 101 ms 100 ms 100 ms 0.ge-7-0-0.XL4.BOS4.ALTER.NET [152.63.3.89]
    16 101 ms 100 ms 100 ms POS7-0.GW5.BOS4.ALTER.NET [152.63.25.57]
    17 97 ms 95 ms 95 ms internap-gw.customer.alter.net [65.207.236.58]
    18 97 ms 96 ms 97 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    19 108 ms 107 ms 107 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    20 98 ms 98 ms 95 ms 208.95.185.41

    Trace complete.

    C:\Users\Owner>
    (/\) Exploring Star Trek Online Since July 2008 (/\)
  • maxthunder01maxthunder01 Member Posts: 5 Arc User
    edited January 2013
    oh wonderful now i get message from launcher the web page is offline, we appologize for the inconvienct. Now why not apologize by putting a little surprize in my mailbox?
  • qatrokqatrok Member Posts: 13 Arc User
    edited January 2013
    launcher problems again plz fix it
  • dan6526dan6526 Member Posts: 3 Arc User
    edited January 2013
    pwebranflakes wrote: »
    Hello Captains!

    While Holodeck is down for maintenance this morning, we're going to be running a few tests that may affect your connection to the launcher. If you would like to help, please try connecting to the launcher as often as you'd like. If you notice any issue, please report about it in this thread and include a tracert for launcher.startrekonline.com and accounts.crypticstudios.com (instructions on this process is here).

    Our ETA for completion is at the same time Holodeck maintenance is complete. These tests will provide important information to our Engineers and external routing vendor so we can help put a solution in place to ensure outages like those that happened earlier in the week are much less likely to happen. Thanks for your help and understanding! Engage!

    Cheers,

    Brandon =/\=

    If you read clearly... and I believe I have. They are <TESTING> something for a vendor they work with. They in fact mention an "External Routing" vendor, so it's likely just data-mining for that vendor.

    The only problem I have with this is that they picked a MUCH ANTICIPATED date to do this and not the quick-patch they did on Monday... but then again the vendor may have asked after Monday for this information. Regardless, they probably could have timed this test better.
  • neuraldamageneuraldamage Member Posts: 52 Arc User
    edited January 2013
    bige513 wrote: »
    breaking news their is news that they messed the laucher up so bad that the game will never come back up poor people with our money all tied up in this its bs

    Network outage in Boston. :eek:
    People are broken. - Lum the Mad
  • thewhisperedthewhispered Member Posts: 3 Arc User
    edited January 2013
    Was really hoping to play STO for the 3rd anniversary. Guess that was too much to ask.
  • sycrussycrus Member Posts: 0 Arc User
    edited January 2013
    maxthunder01 wrote: »
    oh wonderful now i get message from launcher the web page is offline, we appologize for the inconvienct. Now why not apologize by putting a little surprize in my mailbox?

    like a month of gold
  • endo13endo13 Member Posts: 11 Arc User
    edited January 2013
    C:\Windows\system32>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 1 ms <1 ms <1 ms 192.168.1.1
    2 1 ms 1 ms 1 ms 192.168.2.1
    3 42 ms 42 ms 41 ms in-184-1-96-1.dhcp.embarqhsd.net [184.1.96.1]
    4 45 ms 42 ms 43 ms in-67-237-47-109.sta.embarqhsd.net [67.237.47.10
    9]
    5 45 ms 45 ms 45 ms 208-110-248-225.centurylink.net [208.110.248.225
    ]
    6 45 ms 47 ms 45 ms cer-edge-17.inet.qwest.net [65.113.255.241]
    7 64 ms 45 ms 46 ms chp-brdr-03.inet.qwest.net [67.14.8.194]
    8 46 ms 45 ms 45 ms 0.xe-10-3-0.BR1.CHI13.ALTER.NET [204.255.168.213
    ]
    9 75 ms 74 ms 73 ms 0.ge-7-0-0.XL3.BOS4.ALTER.NET [152.63.0.165]
    10 74 ms 73 ms 73 ms POS6-0.GW5.BOS4.ALTER.NET [152.63.25.69]
    11 73 ms 80 ms 72 ms internap-gw.customer.alter.net [65.207.236.58]
    12 85 ms 76 ms 85 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
    1]
    13 82 ms 72 ms 72 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * 71 ms 208.95.185.41

    Trace complete.

    C:\Windows\system32>
  • zevbellringerzevbellringer Member Posts: 1 Arc User
    edited January 2013
    "unable to display page" prompt several times
    Timing out several times
  • constantlyvexed2constantlyvexed2 Member Posts: 3 Arc User
    edited January 2013
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\Ava>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 2 ms <1 ms <1 ms 192.168.1.1
    2 * * * Request timed out.
    3 13 ms 17 ms 18 ms te-7-7-ur08.sacramento.ca.ccal.comcast.net [68.8
    5.120.173]
    4 21 ms 18 ms 20 ms te-0-2-0-7-ar03.sacramento.ca.sacra.comcast.net
    [68.87.221.73]
    5 27 ms 31 ms 25 ms pos-0-2-0-0-cr01.sacramento.ca.ibone.comcast.net
    [68.86.92.181]
    6 31 ms 17 ms 28 ms pos-0-9-0-0-cr01.sanjose.ca.ibone.comcast.net [6
    8.86.85.181]
    7 25 ms 17 ms 23 ms er1-tengig2-4.sanjoseequinix.savvis.net [206.24.
    222.1]
    8 25 ms 19 ms 19 ms er2-xe-11-3-0.SanJoseEquinix.savvis.net [204.70.
    198.146]
    9 37 ms 25 ms 35 ms cr2-tengig0-7-3-0.sanfrancisco.savvis.net [204.7
    0.206.57]
    10 94 ms 105 ms 111 ms cr2-bundle-pos-1.newyork.savvis.net [204.70.197.
    34]
    11 100 ms 97 ms 102 ms er1-te-2-1.newyorknyd.savvis.net [204.70.196.70]

    12 104 ms 113 ms 100 ms msr1-te-0-3-0-0.bos.savvis.net [206.28.97.205]
    13 98 ms 95 ms 97 ms 206.28.97.137
    14 108 ms 105 ms 109 ms internap.Boston.savvis.net [208.172.51.230]
    15 101 ms 103 ms 105 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
    1]
    16 114 ms 112 ms 121 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 104 ms 101 ms 97 ms 208.95.185.41

    Trace complete.
  • simon160371simon160371 Member Posts: 0 Arc User
    edited January 2013
    goddard22 wrote: »
    Just found out: I have a wife

    Pretend your are playing......or just hide.
  • acevorlonacevorlon Member Posts: 2 Arc User
    edited January 2013
    Trying to connect from northern England through BTinternet.


    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 94 ms 99 ms 99 ms 192.168.1.254
    2 35 ms 35 ms 35 ms esr4.edinburgh5.broadband.bt.net [217.32.78.143]
    3 35 ms 35 ms 84 ms 217.32.78.77
    4 44 ms 44 ms 43 ms 213.1.69.158
    5 44 ms 43 ms 44 ms 31.55.165.102
    6 44 ms 44 ms 43 ms 31.55.165.57
    7 44 ms 44 ms 44 ms 31.55.165.107
    8 44 ms 44 ms 44 ms acc1-10GigE-3-3-0.mr.21cn-ipp.bt.net [109.159.250.106]
    9 53 ms 54 ms 55 ms core1-te0-5-0-1.ealing.ukcore.bt.net [109.159.250.20]
    10 48 ms 49 ms 49 ms core1-pos5-0-0.telehouse.ukcore.bt.net [194.74.65.122]
    11 50 ms 50 ms 49 ms 166-49-211-157.eu.bt.net [166.49.211.157]
    12 62 ms 49 ms 49 ms 166-49-211-38.eu.bt.net [166.49.211.38]
    13 129 ms 129 ms 129 ms xe-3-0-0.bos11.ip4.tinet.net [141.136.109.138]
    14 125 ms 130 ms 124 ms internap-gw.ip4.tinet.net [77.67.77.54]
    15 126 ms 126 ms 125 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.41]
    16 135 ms 126 ms 125 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
    17 125 ms 123 ms 125 ms 208.95.185.41

    Trace complete.

    there you go. :)
  • duke93535duke93535 Member Posts: 29 Arc User
    edited January 2013
    Same here i live in california
  • agathanggelouagathanggelou Member Posts: 13 Arc User
    edited January 2013
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 2 ms 1 ms 1 ms myrouter.home [192.168.0.1]
    2 23 ms 23 ms 22 ms 02da793e.bb.sky.com [2.218.121.62]
    3 * * * Request timed out.
    4 31 ms 30 ms 31 ms ip-84-38-37-22.easynet.co.uk [84.38.37.22]
    5 31 ms 31 ms 31 ms ip-84-38-37-132.easynet.co.uk [84.38.37.132]
    6 32 ms 32 ms 32 ms ae3.lon10.ip4.tinet.net [77.67.74.93]
    7 100 ms 101 ms 100 ms xe-3-0-0.bos11.ip4.tinet.net [141.136.109.138]
    8 101 ms 102 ms 101 ms internap-gw.ip4.tinet.net [77.67.77.54]
    9 102 ms 102 ms 102 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    10 106 ms 107 ms 107 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    11 * * * Request timed out.
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * 104 ms 101 ms 208.95.185.41

    Trace complete.

    C:\Windows\system32>
  • bridgernbridgern Member Posts: 710 Arc User
    edited January 2013
    From Austria

    C:\Users\Admin>tracert launcher.startrekonline.com

    Routenverfolgung zu launcher.startrekonline.com [208.95.185.44] ?ber maximal 30
    Abschnitte:

    1 <1 ms <1 ms <1 ms 192.168.1.100
    2 2 ms 1 ms <1 ms 10.0.0.138
    3 16 ms 16 ms 15 ms 188-22-191-254.adsl.highway.telekom.at [188.22.191.254]
    4 14 ms 13 ms 15 ms 195.3.73.5
    5 18 ms 49 ms 19 ms 195.3.118.237
    6 32 ms 32 ms 31 ms 195.3.68.222
    7 32 ms 40 ms 31 ms ae1-104.fra60.ip4.tinet.net [141.136.99.57]
    8 135 ms 135 ms 146 ms xe-3-0-0.bos11.ip4.tinet.net [141.136.109.138]
    9 135 ms 134 ms 135 ms internap-gw.ip4.tinet.net [77.67.77.54]
    10 135 ms 133 ms 135 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.104]
    11 146 ms 143 ms 144 ms perfectworldent-4.border11.bsn.pnap.net [216.52.61.78]
    12 * * * Zeit?berschreitung der Anforderung.
    13 * * * Zeit?berschreitung der Anforderung.
    14 * * * Zeit?berschreitung der Anforderung.
    15 * * * Zeit?berschreitung der Anforderung.
    16 * * * Zeit?berschreitung der Anforderung.
    17 * 130 ms 130 ms 208.95.185.44

    Ablaufverfolgung beendet.
    Bridger.png
  • richarddoverricharddover Member Posts: 166 Arc User
    edited January 2013
    burstdragon323 wrote: »
    What really gets my goat is that there is not dev response about progress, so we are all just spinning our wheels.


    Maybe that's because Dev is working on fixing the boo-boo. Unless you want them to drop that silly little task to come hold the hands of everyone complaining about the huge injustice done to them.
  • thisslerthissler Member Posts: 2,055 Arc User
    edited January 2013
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 5 ms <1 ms 1 ms home [192.168.1.254]
    2 41 ms 29 ms 21 ms 76-218-24-2.lightspeed.wlfrct.sbcglobal.net [76.
    218.24.2]
    3 * * 39 ms 75.12.192.34
    4 * * * Request timed out.
    5 * * * Request timed out.
    6 23 ms 22 ms 25 ms 12.83.32.5
    7 28 ms 28 ms 28 ms n54ny02jt.ip.att.net [12.122.80.237]
    8 30 ms 29 ms 30 ms sl-crs4-nyc-.sprintlink.net [144.232.9.77]
    9 30 ms 31 ms 30 ms 144.232.4.92
    10 38 ms 33 ms 34 ms sl-crs2-spr-0-0-2-0.sprintlink.net [144.232.25.2
    3]
    11 35 ms 35 ms 40 ms sl-st20-bos-0-0-0.sprintlink.net [144.232.8.48]

    12 39 ms 35 ms 36 ms sl-internap-190725-0.sprintlink.net [144.223.45.
    50]
    13 36 ms 35 ms 35 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    14 40 ms 36 ms 49 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    15 36 ms 35 ms 35 ms 208.95.185.41

    Trace complete.



    C:\Users\>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 1 ms 1 ms <1 ms home [192.168.1.254]
    2 22 ms 21 ms 22 ms 76-218-24-2.lightspeed.wlfrct.sbcglobal.net [76.
    218.24.2]
    3 * * * Request timed out.
    4 * * * Request timed out.
    5 * * * Request timed out.
    6 50 ms 24 ms 23 ms 12.83.32.5
    7 68 ms 73 ms 74 ms n54ny02jt.ip.att.net [12.122.80.237]
    8 31 ms 29 ms 29 ms 144.232.9.73
    9 29 ms 29 ms 32 ms 144.232.4.92
    10 34 ms 33 ms 33 ms sl-crs2-spr-0-0-2-0.sprintlink.net [144.232.25.2
    3]
    11 35 ms 35 ms 36 ms sl-st20-bos-0-0-0.sprintlink.net [144.232.8.48]

    12 36 ms 36 ms 35 ms sl-internap-190725-0.sprintlink.net [144.223.45.
    50]
    13 37 ms 35 ms 35 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    14 47 ms 35 ms 35 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 36 ms 35 ms 35 ms 208.95.185.41

    Trace complete.

    Launcher shows unable to connect, these are two traces immediatly after the fails.
  • uberadiant88uberadiant88 Member Posts: 0 Arc User
    edited January 2013
    pathein wrote: »
    I don't care how long it takes as long as it gets FIXED. oh yeah, comp us the time for the anniversary TRIBBLE too since it is maintenance which prevents us from getting it done.

    If the maintenance lasted two weeks, you would have a point. If (as it obviously will) the maintenance lasts for only a few hours, well...why would they offer compensation because you couldn't log in for the first few hours of a 14 day event?
  • reikontenshireikontenshi Member Posts: 33 Arc User
    edited January 2013
    Tried again at 9:42 PST, from Newfoundland Canada...






    C:\Users\user>tracert launcher.startrekonline.com

    Tracing route to launcher.startrekonline.com [208.95.185.44]
    over a maximum of 30 hops:

    1 <1 ms <1 ms 1 ms 192.168.2.1
    2 9 ms 7 ms 8 ms loop0.10w.ba03.mtpr.nf.aliant.net [142.163.63.7]

    3 6 ms 7 ms 6 ms xe-0-2-0-83.dr02.mtpr.nf.aliant.net [142.166.181
    .226]
    4 26 ms 25 ms 25 ms so-9-0-0.cr02.hlfx.ns.aliant.net [142.166.181.12
    5]
    5 25 ms 25 ms 29 ms be3.cr01.hlfx.ns.aliant.net [142.166.181.141]
    6 38 ms 39 ms 38 ms be5.bx01.nycm.ny.aliant.net [207.231.227.90]
    7 75 ms 38 ms 39 ms xe-0-1-0.nyc30.ip4.tinet.net [216.221.156.13]
    8 44 ms 44 ms 44 ms xe-1-2-0.bos11.ip4.tinet.net [89.149.183.13]
    9 44 ms 45 ms 51 ms internap-gw.ip4.tinet.net [77.67.77.54]
    10 45 ms 45 ms 45 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    11 51 ms 52 ms 53 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * 45 ms 45 ms 208.95.185.44

    Trace complete.
  • dado75dado75 Member Posts: 13 Arc User
    edited January 2013
    Unable to connect

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>tracert patchserver.crypticstudio.com

    Tracing route to patchserver.crypticstudio.com [184.168.221.85]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.0.1
    2 1 ms 1 ms 1 ms gw1.a336.priv.bahnhof.se [46.59.34.1]
    3 7 ms 1 ms 1 ms itux-framtiden-A336-gw.bahnhof.net [46.59.116.34
    ]
    4 42 ms 199 ms 156 ms gbg-cr1.cph-cr1.bahnhof.net [85.24.151.9]
    5 17 ms 17 ms 17 ms cph-cr1.ams-cr1.bahnhof.net [46.59.112.27]
    6 19 ms 19 ms 18 ms 195.69.144.26
    7 17 ms 17 ms 17 ms po80.sssa0204-01.bbn.mgmt.ams1.gdg [188.121.33.8
    2]
    8 * * * Request timed out.
    Greetings from Za-Gor :D
  • kpg1usakpg1usa Member Posts: 190 Arc User
    edited January 2013
    11 26 ms 27 ms 26 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
    1]
    12 36 ms 35 ms 36 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    13 29 ms 25 ms 26 ms de.playstartrekonline.eu [208.95.185.44]

    Trace complete.
  • blackjackwidowblackjackwidow Member Posts: 572 Arc User
    edited January 2013
    pwebranflakes wrote: »
    Our first test is underway -- please report any launcher issues you are seeing with the tracerts mentioned in the OP.

    Cheers,

    Brandon =/\=

    Hi Brandon - I did the tracerts you asked for (thinking some people assumed you would be asking for the patchserver.crypticstudios.com instead of these). Glad to see no cogent servers :)

    Weird, can't connect to launcher but can do a tracert to it.

    Microsoft Windows [Version 6.0.6002]
    Copyright (c) 2006 Microsoft Corporation. All rights reserved.

    tracert launcher.startrekonline.com

    Tracing route to launcher.startrekonline.com [208.95.185.44]
    over a maximum of 30 hops:

    1 156 ms 4 ms 4 ms 192.168.0.1
    2 54 ms 34 ms 37 ms 127.sub-66-174-160.myvzw.com [66.174.160.127]
    3 53 ms 47 ms 49 ms 49.sub-69-83-69.myvzw.com [69.83.69.49]
    4 53 ms 43 ms 38 ms 194.sub-69-83-69.myvzw.com [69.83.69.194]
    5 41 ms 34 ms 42 ms 1.sub-69-83-67.myvzw.com [69.83.67.1]
    6 80 ms 75 ms 75 ms TenGigE0-0-0-0.GW2.CLE3.ALTER.NET [65.195.240.17
    ]
    7 69 ms 59 ms 63 ms 0.xe-3-2-0.XL2.CLE3.ALTER.NET [152.63.67.125]
    8 91 ms 101 ms 99 ms 0.so-7-1-0.XL4.BOS4.ALTER.NET [152.63.0.221]
    9 187 ms 87 ms 100 ms POS7-0.GW5.BOS4.ALTER.NET [152.63.25.57]
    10 356 ms 107 ms 117 ms internap-gw.customer.alter.net [65.207.236.58]
    11 102 ms 86 ms 87 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
    1]
    12 100 ms 95 ms 85 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    13 125 ms 135 ms 113 ms 208.95.185.44

    Trace complete.



    tracert accounts.crypticstudios.com

    Tracing route to accounts.crypticstudios.com [208.95.185.165]
    over a maximum of 30 hops:

    1 191 ms 4 ms 4 ms 192.168.0.1
    2 53 ms 50 ms 48 ms 127.sub-66-174-160.myvzw.com [66.174.160.127]
    3 40 ms 38 ms 57 ms 49.sub-69-83-69.myvzw.com [69.83.69.49]
    4 60 ms 56 ms 50 ms 194.sub-69-83-69.myvzw.com [69.83.69.194]
    5 65 ms 33 ms 40 ms 1.sub-69-83-67.myvzw.com [69.83.67.1]
    6 71 ms 66 ms 67 ms TenGigE0-0-0-0.GW2.CLE3.ALTER.NET [65.195.240.17
    ]
    7 74 ms 64 ms 56 ms 0.xe-3-2-0.XL2.CLE3.ALTER.NET [152.63.67.125]
    8 88 ms 78 ms 87 ms 0.so-7-1-0.XL4.BOS4.ALTER.NET [152.63.0.221]
    9 89 ms 88 ms 80 ms POS7-0.GW5.BOS4.ALTER.NET [152.63.25.57]
    10 95 ms 100 ms 99 ms internap-gw.customer.alter.net [65.207.236.58]
    11 88 ms 113 ms 102 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.
    Aliella Hawklight, Divine Oracle Devoted Cleric
    "Whenever a time arises where clarity is desired, it is always wise to reflect on the sage within."
    ― Sereda Aleta Dailey
    DaiMon Moogie, U.S.S. Acquisition
    Rule of Acquisition #57: Good customers are as rare as latinum. Treasure them.
    STO LTS since launch; NW player since 2014; ARC user - only when I have to put in codes for free stuff :)
  • bastet111bastet111 Member Posts: 5 Arc User
    edited January 2013
    Still unable to connect to server - it is not 50 minutes past the posted server "return time" (9AM PST as per the load screen prior to offline).

    "Unable to establish connection to Patch Server. Please check your Internet connection. If problem persists, please contact Technical Support."

    tracert launcher.startrekonline.com

    Tracing route to launcher.startrekonline.com [208.95.185.44]
    over a maximum of 30 hops:

    1 10 ms 7 ms 7 ms 10.38.144.1
    2 22 ms 9 ms 12 ms 172.21.0.112
    3 28 ms 11 ms 11 ms 70.169.73.90
    4 26 ms 8 ms 13 ms chnddsrj01-ae2.0.rd.ph.cox.net [70.169.76.229]
    5 46 ms 46 ms * 68.1.5.129
    6 50 ms 47 ms 51 ms dcr2-ge-7-0-0-292.sanfranciscosfo.savvis.net [20
    8.173.170.1]
    7 68 ms * 64 ms er2-xe-7-0-0.SanJoseEquinix.savvis.net [204.70.1
    98.142]
    8 51 ms 67 ms 50 ms cr2-tengig0-7-3-0.sanfrancisco.savvis.net [204.7
    0.206.57]
    9 102 ms 108 ms * cr2-bundle-pos-1.newyork.savvis.net [204.70.197.
    34]
    10 111 ms 109 ms 110 ms er1-te-2-1.newyorknyd.savvis.net [204.70.196.70]

    11 108 ms 120 ms 106 ms msr1-te-0-3-0-0.bos.savvis.net [206.28.97.205]
    12 141 ms 114 ms 121 ms 206.28.97.137
    13 124 ms 180 ms 113 ms internap.Boston.savvis.net [208.172.51.230]
    14 114 ms 125 ms 113 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
    1]
    15 155 ms 125 ms 124 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    16 113 ms 114 ms 112 ms launcher.startrekonline.com [208.95.185.44]

    Trace complete.
  • goddard22goddard22 Member Posts: 15 Arc User
    edited January 2013
    simon160371 wrote: »
    Pretend your are playing......or just hide.

    perhaps i should have listend to her, when she said, she will take out the server if i dont stop playing =D
  • therevolution24therevolution24 Member Posts: 4 Arc User
    edited January 2013
    Is it really necessary to keep posting these stats?

    Ridiculous that they decided to do this experiment. Inept.
  • daveynydaveyny Member Posts: 8,227 Arc User
    edited January 2013
    goddard22 wrote: »
    Just found out: I have a wife

    You poor sod...

    Wait.. who'd you think was sleeping in your bed every night????

    :confused:
    STO Member since February 2009.
    I Was A Trekkie Before It Was Cool ... Sept. 8th, 1966 ... Not To Mention Before Most Folks Around Here Were Born!
    Forever a STO Veteran-Minion
    upside-down-banana-smiley-emoticon.gif
  • jotofedjotofed Member Posts: 14 Arc User
    edited January 2013
    Launcher will not connect at all. Here ya go:

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 6 ms 28 ms 18 ms [redacted]
    2 7 ms 26 ms 8 ms 10.35.0.1
    3 22 ms 58 ms 11 ms host-181-98-230-24-static.midco.net [24.230.98.1
    81]
    4 9 ms 10 ms 12 ms host-189-13-220-24-static.midco.net [24.220.13.1
    89]
    5 14 ms 16 ms 11 ms host-50-14-220-24-static.midco.net [24.220.14.50
    ]
    6 16 ms 70 ms 50 ms host-54-14-220-24-static.midco.net [24.220.14.54
    ]
    7 14 ms 16 ms 17 ms host-61-14-220-24-static.midco.net [24.220.14.61
    ]
    8 20 ms 19 ms 22 ms host-21-13-220-24-static.midco.net [24.220.13.21
    ]
    9 32 ms 31 ms 31 ms sl-crs1-chi-lc1-1-14-2-0.sprintlink.net [144.223
    .73.53]
    10 29 ms 29 ms 29 ms sl-crs2-chi-0-0-0-3.sprintlink.net [144.232.26.9
    ]
    11 39 ms 37 ms 50 ms sl-crs2-akr-0-3-3-0.sprintlink.net [144.232.20.1
    86]
    12 102 ms 49 ms 49 ms sl-crs2-spr-0-4-5-0.sprintlink.net [144.232.18.1
    09]
    13 51 ms 51 ms 57 ms sl-st20-bos-0-0-0.sprintlink.net [144.232.8.48]

    14 204 ms 202 ms 223 ms sl-internap-190725-0.sprintlink.net [144.223.45.
    50]
    15 52 ms 51 ms 62 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    16 55 ms 70 ms 55 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    17 54 ms 51 ms 52 ms 208.95.185.41

    Trace complete.

    Nettest timed out and cannot connect.
  • sycrussycrus Member Posts: 0 Arc User
    edited January 2013
    why are people making these endless test results whyle the chance a dev wil read it is below 1 %
This discussion has been closed.