For all this hassle today, we should all be given 1000 zen, or whichever equivilantly. Entice us to buy more, with something to start us off. Seriously...
They took the servers down for testing yesterday for several hours so they've had plenty of time, I think it's understandable that people are getting a little annoyed when they're now almost an hour over their deadline. If they needed three hours, they should have said three hours.
i think i found one man that also agree's that they have to restor the launcher
Tracing route to launcher.startrekonline.com [208.95.185.44]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.1.1
2 10 ms 12 ms 12 ms 79.97.60.1
3 9 ms 10 ms 10 ms 109.255.255.254
4 12 ms 12 ms 9 ms 84.116.238.42
5 8 ms 10 ms 9 ms 213.46.165.94
6 94 ms 107 ms 96 ms xe-1-2-0.bos11.ip4.tinet.net [89.149.183.13]
7 94 ms 95 ms 106 ms internap-gw.ip4.tinet.net [77.67.77.54]
8 122 ms 232 ms 240 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
1]
9 94 ms 106 ms 107 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
61.78]
10 96 ms 111 ms 95 ms 208.95.185.44
Trace complete.
Tracing route to accounts.crypticstudios.com [208.95.185.165]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.1.1
2 11 ms 11 ms 23 ms 79.97.60.1
3 21 ms 10 ms 13 ms 109.255.253.254
4 19 ms 8 ms 9 ms 84.116.239.2
5 9 ms 9 ms 22 ms 84.116.238.42
6 38 ms 11 ms 16 ms 213.46.165.94
7 137 ms 107 ms 97 ms xe-1-2-0.bos11.ip4.tinet.net [89.149.183.13]
8 108 ms 93 ms 104 ms internap-gw.ip4.tinet.net [77.67.77.54]
9 94 ms 100 ms 122 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
1]
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
learn to let it go just restore the launcher so that we can play sto again put the point is how big is the chance that somwane ho can stop this wil read my message
The problem isn't the Launcher, its with the Internet Gateway to Perfect World...
Its not as if they can turn off the Internet to fix the problem....
For all this hassle today, we should all be given 1000 zen, or whichever equivilantly. Entice us to buy more, with something to start us off. Seriously...
great idea but i was more thinking about 1 month gold
breaking news their is news that they messed the laucher up so bad that the game will never come back up poor people with our money all tied up in this its bs
I'm in New York and we're in the middle of a snowstorm.
YOU go outside..XD
Ny here too...
Nothing but a Big Wind outside. (and a Lot of Hot Air in here) :P
STO Member since February 2009. I Was A Trekkie Before It Was Cool ... Sept. 8th, 1966 ... Not To Mention Before Most Folks Around Here Were Born! Forever a STO Veteran-Minion
I don't care how long it takes as long as it gets FIXED. oh yeah, comp us the time for the anniversary TRIBBLE too since it is maintenance which prevents us from getting it done.
4 18 ms 23 ms 23 ms 68.85.176.13
5 22 ms 23 ms 23 ms he-3-9-0-0-cr01.350ecermak.il.ibone.comcast.net
[68.86.90.45]
6 18 ms 18 ms 16 ms pos-1-5-0-0-pe01.350ecermak.il.ibone.comcast.net
[68.86.87.126]
7 20 ms 18 ms 20 ms ber1-tengig3-3.chicagoequinix.savvis.net [208.17
3.180.41]
8 18 ms 17 ms 19 ms cr1-tengig-0-5-0-0.chicago.savvis.net [204.70.19
6.21]
9 38 ms 40 ms 55 ms cr2-ten-0-13-0-0.nyr.savvis.net [204.70.200.77]
10 40 ms 39 ms 40 ms er1-te-2-1.newyorknyd.savvis.net [204.70.196.70]
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\User>tracert launcher.startrekonline.com
Tracing route to launcher.startrekonline.com [208.95.185.44]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms SkyRouter.Home [192.168.0.1]
2 30 ms 132 ms 113 ms bm5.cmerd-dhcp.isp.sky.com [90.221.237.62]
3 184 ms 115 ms 100 ms 10.245.131.113
4 123 ms 71 ms 72 ms te0-8-0-2.er11.enslo.ov.easynet.net [89.200.135.
89]
5 132 ms 142 ms 163 ms ae1.lon80.ip4.tinet.net [77.67.65.173]
6 107 ms 250 ms 226 ms xe-1-2-0.bos11.ip4.tinet.net [89.149.183.13]
7 292 ms 255 ms 218 ms internap-gw.ip4.tinet.net [77.67.77.54]
8 154 ms 160 ms 110 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
04]
9 308 ms 201 ms 173 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
61.78]
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * 202 ms 333 ms launcher.startrekonline.com [208.95.185.44]
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.1.1
2 2 ms 1 ms 1 ms DD-WRT [172.16.0.1]
3 20 ms 21 ms 19 ms 50-0-31-1.dsl.static.sonic.net [50.0.31.1]
4 20 ms 19 ms 19 ms 311.cr1.rcmdca11.sonic.net [70.36.200.141]
5 20 ms 20 ms 20 ms po5.cr1.hywrca01.sonic.net [75.101.33.189]
6 35 ms 21 ms 20 ms po6.cr1.snjsca11.sonic.net [75.101.33.194]
7 22 ms 20 ms 21 ms 0.xe-7-0-0.gw3.equinix-sj.sonic.net [64.142.0.10
5]
8 22 ms 21 ms 21 ms 0.xe-7-0-0.gw.pao1.sonic.net [64.142.0.186]
9 23 ms 23 ms 25 ms xe-1-0-6.ar1.pao1.us.nlayer.net [69.22.130.85]
10 22 ms 21 ms 21 ms ae0-90g.cr1.pao1.us.nlayer.net [69.22.153.18]
11 23 ms 22 ms 22 ms ae1-70g.cr1.sjc1.us.nlayer.net [69.22.143.165]
12 23 ms 23 ms 24 ms ae1-40g.ar2.sjc1.us.nlayer.net [69.22.143.118]
13 24 ms 22 ms 23 ms TenGigE0-2-2-0.GW3.SJC7.ALTER.NET [152.179.48.21
]
14 22 ms 22 ms 21 ms 0.xe-2-0-6.XL4.SJC7.ALTER.NET [152.63.50.81]
15 101 ms 100 ms 100 ms 0.ge-7-0-0.XL4.BOS4.ALTER.NET [152.63.3.89]
16 101 ms 100 ms 100 ms POS7-0.GW5.BOS4.ALTER.NET [152.63.25.57]
17 97 ms 95 ms 95 ms internap-gw.customer.alter.net [65.207.236.58]
18 97 ms 96 ms 97 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
04]
19 108 ms 107 ms 107 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
61.78]
20 98 ms 98 ms 95 ms 208.95.185.41
Trace complete.
C:\Users\Owner>
(/\) Exploring Star Trek Online Since July 2008 (/\)
oh wonderful now i get message from launcher the web page is offline, we appologize for the inconvienct. Now why not apologize by putting a little surprize in my mailbox?
While Holodeck is down for maintenance this morning, we're going to be running a few tests that may affect your connection to the launcher. If you would like to help, please try connecting to the launcher as often as you'd like. If you notice any issue, please report about it in this thread and include a tracert for launcher.startrekonline.com and accounts.crypticstudios.com (instructions on this process is here).
Our ETA for completion is at the same time Holodeck maintenance is complete. These tests will provide important information to our Engineers and external routing vendor so we can help put a solution in place to ensure outages like those that happened earlier in the week are much less likely to happen. Thanks for your help and understanding! Engage!
Cheers,
Brandon =/\=
If you read clearly... and I believe I have. They are <TESTING> something for a vendor they work with. They in fact mention an "External Routing" vendor, so it's likely just data-mining for that vendor.
The only problem I have with this is that they picked a MUCH ANTICIPATED date to do this and not the quick-patch they did on Monday... but then again the vendor may have asked after Monday for this information. Regardless, they probably could have timed this test better.
breaking news their is news that they messed the laucher up so bad that the game will never come back up poor people with our money all tied up in this its bs
Comments
Unable to establish connection to Patch Server. Please check your internet connection. If problem persist, please contact Technical Support.
When is it supposed to be fully functional?
i think i found one man that also agree's that they have to restor the launcher
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.1.1
2 10 ms 12 ms 12 ms 79.97.60.1
3 9 ms 10 ms 10 ms 109.255.255.254
4 12 ms 12 ms 9 ms 84.116.238.42
5 8 ms 10 ms 9 ms 213.46.165.94
6 94 ms 107 ms 96 ms xe-1-2-0.bos11.ip4.tinet.net [89.149.183.13]
7 94 ms 95 ms 106 ms internap-gw.ip4.tinet.net [77.67.77.54]
8 122 ms 232 ms 240 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
1]
9 94 ms 106 ms 107 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
61.78]
10 96 ms 111 ms 95 ms 208.95.185.44
Trace complete.
Tracing route to accounts.crypticstudios.com [208.95.185.165]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.1.1
2 11 ms 11 ms 23 ms 79.97.60.1
3 21 ms 10 ms 13 ms 109.255.253.254
4 19 ms 8 ms 9 ms 84.116.239.2
5 9 ms 9 ms 22 ms 84.116.238.42
6 38 ms 11 ms 16 ms 213.46.165.94
7 137 ms 107 ms 97 ms xe-1-2-0.bos11.ip4.tinet.net [89.149.183.13]
8 108 ms 93 ms 104 ms internap-gw.ip4.tinet.net [77.67.77.54]
9 94 ms 100 ms 122 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
1]
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
Its not as if they can turn off the Internet to fix the problem....
you forget:
4. Many players try to help
5. The DEV Team is working hard on this (i am sure)^^
+1 also sack the idiots behind this f**k up.
great idea but i was more thinking about 1 month gold
Ny here too...
Nothing but a Big Wind outside. (and a Lot of Hot Air in here) :P
I Was A Trekkie Before It Was Cool ... Sept. 8th, 1966 ... Not To Mention Before Most Folks Around Here Were Born!
Forever a STO Veteran-Minion
4 18 ms 23 ms 23 ms 68.85.176.13
5 22 ms 23 ms 23 ms he-3-9-0-0-cr01.350ecermak.il.ibone.comcast.net
[68.86.90.45]
6 18 ms 18 ms 16 ms pos-1-5-0-0-pe01.350ecermak.il.ibone.comcast.net
[68.86.87.126]
7 20 ms 18 ms 20 ms ber1-tengig3-3.chicagoequinix.savvis.net [208.17
3.180.41]
8 18 ms 17 ms 19 ms cr1-tengig-0-5-0-0.chicago.savvis.net [204.70.19
6.21]
9 38 ms 40 ms 55 ms cr2-ten-0-13-0-0.nyr.savvis.net [204.70.200.77]
10 40 ms 39 ms 40 ms er1-te-2-1.newyorknyd.savvis.net [204.70.196.70]
11 49 ms 51 ms 52 ms msr1-te-0-3-0-0.bos.savvis.net [206.28.97.205]
12 44 ms 49 ms 50 ms 206.28.97.137
13 46 ms 79 ms 46 ms internap.Boston.savvis.net [208.172.51.230]
14 45 ms 46 ms 44 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
1]
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
C:\Windows\System32>
hit return to exit
wel they changed somthing and it doesn't work whatever they done they must return it
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\User>tracert launcher.startrekonline.com
Tracing route to launcher.startrekonline.com [208.95.185.44]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms SkyRouter.Home [192.168.0.1]
2 30 ms 132 ms 113 ms bm5.cmerd-dhcp.isp.sky.com [90.221.237.62]
3 184 ms 115 ms 100 ms 10.245.131.113
4 123 ms 71 ms 72 ms te0-8-0-2.er11.enslo.ov.easynet.net [89.200.135.
89]
5 132 ms 142 ms 163 ms ae1.lon80.ip4.tinet.net [77.67.65.173]
6 107 ms 250 ms 226 ms xe-1-2-0.bos11.ip4.tinet.net [89.149.183.13]
7 292 ms 255 ms 218 ms internap-gw.ip4.tinet.net [77.67.77.54]
8 154 ms 160 ms 110 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
04]
9 308 ms 201 ms 173 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
61.78]
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * 202 ms 333 ms launcher.startrekonline.com [208.95.185.44]
Trace complete.
C:\Users\User> tracert accounts.crypticstudios.com
Tracing route to accounts.crypticstudios.com [208.95.185.165]
over a maximum of 30 hops:
1 4 ms 1 ms 1 ms SkyRouter.Home [192.168.0.1]
2 75 ms 58 ms 127 ms bm5.cmerd-dhcp.isp.sky.com [90.221.237.62]
3 183 ms 164 ms 90 ms 10.245.131.113
4 212 ms 125 ms 68 ms te0-8-0-0.er11.enslo.ov.easynet.net [89.200.135.
87]
5 101 ms 82 ms 186 ms ae1.lon80.ip4.tinet.net [77.67.65.173]
6 174 ms 196 ms 214 ms xe-1-2-0.bos11.ip4.tinet.net [89.149.183.13]
7 237 ms 177 ms 111 ms internap-gw.ip4.tinet.net [77.67.77.54]
8 163 ms 150 ms 176 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
04]
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
Copyright (c) 2006 Microsoft Corporation. All rights reserved.
C:\Users\Owner>tracert patchserver.crypticstudios.com
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms 192.168.1.1
2 2 ms 1 ms 1 ms DD-WRT [172.16.0.1]
3 20 ms 21 ms 19 ms 50-0-31-1.dsl.static.sonic.net [50.0.31.1]
4 20 ms 19 ms 19 ms 311.cr1.rcmdca11.sonic.net [70.36.200.141]
5 20 ms 20 ms 20 ms po5.cr1.hywrca01.sonic.net [75.101.33.189]
6 35 ms 21 ms 20 ms po6.cr1.snjsca11.sonic.net [75.101.33.194]
7 22 ms 20 ms 21 ms 0.xe-7-0-0.gw3.equinix-sj.sonic.net [64.142.0.10
5]
8 22 ms 21 ms 21 ms 0.xe-7-0-0.gw.pao1.sonic.net [64.142.0.186]
9 23 ms 23 ms 25 ms xe-1-0-6.ar1.pao1.us.nlayer.net [69.22.130.85]
10 22 ms 21 ms 21 ms ae0-90g.cr1.pao1.us.nlayer.net [69.22.153.18]
11 23 ms 22 ms 22 ms ae1-70g.cr1.sjc1.us.nlayer.net [69.22.143.165]
12 23 ms 23 ms 24 ms ae1-40g.ar2.sjc1.us.nlayer.net [69.22.143.118]
13 24 ms 22 ms 23 ms TenGigE0-2-2-0.GW3.SJC7.ALTER.NET [152.179.48.21
]
14 22 ms 22 ms 21 ms 0.xe-2-0-6.XL4.SJC7.ALTER.NET [152.63.50.81]
15 101 ms 100 ms 100 ms 0.ge-7-0-0.XL4.BOS4.ALTER.NET [152.63.3.89]
16 101 ms 100 ms 100 ms POS7-0.GW5.BOS4.ALTER.NET [152.63.25.57]
17 97 ms 95 ms 95 ms internap-gw.customer.alter.net [65.207.236.58]
18 97 ms 96 ms 97 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
04]
19 108 ms 107 ms 107 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
61.78]
20 98 ms 98 ms 95 ms 208.95.185.41
Trace complete.
C:\Users\Owner>
If you read clearly... and I believe I have. They are <TESTING> something for a vendor they work with. They in fact mention an "External Routing" vendor, so it's likely just data-mining for that vendor.
The only problem I have with this is that they picked a MUCH ANTICIPATED date to do this and not the quick-patch they did on Monday... but then again the vendor may have asked after Monday for this information. Regardless, they probably could have timed this test better.
Network outage in Boston. :eek:
People are broken. - Lum the Mad