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IMPORTANT: Launcher testing complete, maintenance complete ETA 1/31 @ 12PM/noon PST

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  • Options
    sidewinder16sidewinder16 Member Posts: 6 Arc User
    edited January 2013
    Tracing route to PATCHSERVER.CRYPTICSTUDIOS.COM [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.1.254
    2 * * * Request timed out.
    3 * 23 ms 21 ms host205-158-static.36-88-b.business.telecomitali
    a.it [88.36.158.205]
    4 * 24 ms 23 ms host148-193-static.20-80-b.business.telecomitali
    a.it [80.20.193.148]
    5 * 34 ms 35 ms 172.17.8.229
    6 35 ms 31 ms 32 ms 172.17.10.65
    7 35 ms 35 ms 36 ms pos1-14-0-0.milano50.mil.seabone.net [93.186.128
    .77]
    8 32 ms 30 ms 32 ms te3-4.milano52.mil.seabone.net [195.22.196.133]

    9 32 ms 32 ms 31 ms xe-1-1-0.mil10.ip4.tinet.net [213.200.68.61]
    10 136 ms 136 ms 136 ms xe-1-2-0.bos11.ip4.tinet.net [89.149.183.13]
    11 138 ms 138 ms 137 ms internap-gw.ip4.tinet.net [77.67.77.54]
    12 136 ms 136 ms 135 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    13 141 ms 143 ms 143 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    14 135 ms 134 ms 135 ms 208.95.185.41

    Trace complete.
  • Options
    stanojoski1stanojoski1 Member Posts: 96 Arc User
    edited January 2013
    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\Toni>tracert launcher.startrekonline.com

    Tracing route to launcher.startrekonline.com [208.95.185.44]
    over a maximum of 30 hops:

    1 8 ms 1 ms 1 ms 10.0.2.1
    2 2 ms 2 ms 1 ms 192.168.1.1
    3 23 ms 22 ms 21 ms 77.28.80.1
    4 22 ms 22 ms 22 ms 62.162.202.65
    5 64 ms 25 ms 27 ms 62.162.201.17
    6 30 ms 35 ms 29 ms mk-ws-2-Po2.mt.net.mk [195.26.150.45]
    7 33 ms 29 ms 31 ms MKWR02-Po2.mt.net.mk [195.26.150.62]
    8 78 ms 75 ms 74 ms 194.165.97.225
    9 67 ms 64 ms 67 ms 95.176.253.14
    10 81 ms 74 ms 75 ms bpt-b4-link.telia.net [80.239.167.241]
    11 72 ms 73 ms 71 ms prag-bb1-link.telia.net [213.155.135.216]
    12 76 ms 79 ms 75 ms ffm-bb1-link.telia.net [213.155.133.50]
    13 72 ms 75 ms 74 ms ffm-b10-link.telia.net [80.91.251.248]
    14 72 ms 75 ms 71 ms xe-0-1-2.fra61.ip4.tinet.net [77.67.67.193]
    15 161 ms 161 ms 162 ms xe-3-0-0.bos11.ip4.tinet.net [141.136.109.138]
    16 196 ms 243 ms 211 ms internap-gw.ip4.tinet.net [77.67.77.54]
    17 155 ms 168 ms 161 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    18 158 ms 159 ms 162 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    19 161 ms 157 ms 157 ms 208.95.185.44

    Trace complete.
  • Options
    toxicityfiretoxicityfire Member Posts: 0 Arc User
    edited January 2013
    Someone feed the server tribbles
  • Options
    evilmatt666evilmatt666 Member Posts: 0 Arc User
    edited January 2013
    Again? This **** is happening again??

    Through the hoops we go....
    tracert patchserver.crypticstudios.com

    Tracing route to patchserver.crypticstudios.com [208.95.185.41]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms BTHomeHub.home [192.168.1.254]
    2 13 ms 14 ms 13 ms 217.32.146.170
    3 13 ms 14 ms 13 ms 217.32.146.238
    4 14 ms 14 ms 13 ms 213.120.156.146
    5 14 ms 14 ms 15 ms 217.41.168.251
    6 14 ms 14 ms 14 ms 217.41.168.109
    7 14 ms 14 ms 14 ms acc2-10GigE-0-2-0-5.l-far.21cn-ipp.bt.net [109.1
    59.249.227]
    8 14 ms 16 ms 15 ms core1-te0-7-0-14.faraday.ukcore.bt.net [109.159.
    249.163]
    9 17 ms 16 ms 22 ms host213-121-193-30.ukcore.bt.net [213.121.193.30
    ]
    10 15 ms 15 ms 15 ms core1-pos5-0-0.telehouse.ukcore.bt.net [194.74.6
    5.122]
    11 15 ms 16 ms 15 ms 166-49-211-157.eu.bt.net [166.49.211.157]
    12 18 ms 15 ms 15 ms 166-49-211-38.eu.bt.net [166.49.211.38]
    13 92 ms 91 ms 91 ms xe-3-0-0.bos11.ip4.tinet.net [141.136.109.138]
    14 90 ms 91 ms 92 ms internap-gw.ip4.tinet.net [77.67.77.54]
    15 90 ms 90 ms 91 ms border11.te8-1-bbnet2.bsn.pnap.net [63.251.128.1
    04]
    16 102 ms 105 ms 107 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    17 103 ms 103 ms 103 ms 208.95.185.41

    Trace complete.

    Net test...
    contacting nettest server..timed out
    hit return to exit
  • Options
    willow6912willow6912 Member Posts: 0 Arc User
    edited January 2013
    dam it even those guys at the minecraft servers havent managed to TRIBBLE it up twice in a week.

    (I think)

    NOW COME ON PEOPLE GET THE RAGE GOING.

    :D:D
  • Options
    alphawolf001alphawolf001 Member Posts: 7 Arc User
    edited January 2013
    same issue cant connect to server, that I understand..... what I dont understand is it says my account is inactive, and i have a zero zen balance, both of which are incorrect???
  • Options
    ironmakoironmako Member Posts: 770 Arc User
    edited January 2013
    I get this error message:

    Unable to establish connection to Patch Server. Please check your internet connection. If problem persist, please contact Technical Support.

    When is it supposed to be fully functional?
  • Options
    rmleloup1337rmleloup1337 Member Posts: 6 Arc User
    edited January 2013
    For all this hassle today, we should all be given 1000 zen, or whichever equivilantly. Entice us to buy more, with something to start us off. Seriously...
  • Options
    sycrussycrus Member Posts: 0 Arc User
    edited January 2013
    mushariagain wrote: »
    They took the servers down for testing yesterday for several hours so they've had plenty of time, I think it's understandable that people are getting a little annoyed when they're now almost an hour over their deadline. If they needed three hours, they should have said three hours.

    i think i found one man that also agree's that they have to restor the launcher
  • Options
    nasaannasaan Member Posts: 1 Arc User
    edited January 2013
    Tracing route to launcher.startrekonline.com [208.95.185.44]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.1.1
    2 10 ms 12 ms 12 ms 79.97.60.1
    3 9 ms 10 ms 10 ms 109.255.255.254
    4 12 ms 12 ms 9 ms 84.116.238.42
    5 8 ms 10 ms 9 ms 213.46.165.94
    6 94 ms 107 ms 96 ms xe-1-2-0.bos11.ip4.tinet.net [89.149.183.13]
    7 94 ms 95 ms 106 ms internap-gw.ip4.tinet.net [77.67.77.54]
    8 122 ms 232 ms 240 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
    1]
    9 94 ms 106 ms 107 ms perfectworldent-4.border11.bsn.pnap.net [216.52.
    61.78]
    10 96 ms 111 ms 95 ms 208.95.185.44

    Trace complete.


    Tracing route to accounts.crypticstudios.com [208.95.185.165]
    over a maximum of 30 hops:

    1 <1 ms <1 ms <1 ms 192.168.1.1
    2 11 ms 11 ms 23 ms 79.97.60.1
    3 21 ms 10 ms 13 ms 109.255.253.254
    4 19 ms 8 ms 9 ms 84.116.239.2
    5 9 ms 9 ms 22 ms 84.116.238.42
    6 38 ms 11 ms 16 ms 213.46.165.94
    7 137 ms 107 ms 97 ms xe-1-2-0.bos11.ip4.tinet.net [89.149.183.13]
    8 108 ms 93 ms 104 ms internap-gw.ip4.tinet.net [77.67.77.54]
    9 94 ms 100 ms 122 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
    1]
    10 * * * Request timed out.
    11 * * * Request timed out.
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.
  • Options
    grouchyotakugrouchyotaku Member Posts: 0 Arc User
    edited January 2013
    sycrus wrote: »
    learn to let it go just restore the launcher so that we can play sto again put the point is how big is the chance that somwane ho can stop this wil read my message
    The problem isn't the Launcher, its with the Internet Gateway to Perfect World...

    Its not as if they can turn off the Internet to fix the problem....
  • Options
    kyntakkokyntakko Member Posts: 17 Arc User
    edited January 2013
    locozoco wrote: »
    STO news/main page states

    "Maintenance has been extended. Please check forums for more information."


    Notice there is no time given, thus:

    1. They have no idea how long it will take to fix this issue.
    2. They do not know what might be the cause of the problem.
    3. They haven't the foggiest idea how to rectify the problem.

    you forget:

    4. Many players try to help
    5. The DEV Team is working hard on this (i am sure)^^
  • Options
    burstdragon323burstdragon323 Member Posts: 853 Arc User
    edited January 2013
    What really gets my goat is that there is not dev response about progress, so we are all just spinning our wheels.
  • Options
    gud123gud123 Member Posts: 6 Arc User
    edited January 2013
    unable to login...
  • Options
    bromleybr2bromleybr2 Member Posts: 5 Arc User
    edited January 2013
    sycrus wrote: »
    i think i found one man that also agree's that they have to restor the launcher

    +1 also sack the idiots behind this f**k up.
  • Options
    sycrussycrus Member Posts: 0 Arc User
    edited January 2013
    rmleloup1337 wrote: »
    For all this hassle today, we should all be given 1000 zen, or whichever equivilantly. Entice us to buy more, with something to start us off. Seriously...

    great idea but i was more thinking about 1 month gold
  • Options
    foxm83foxm83 Member Posts: 0 Arc User
    edited January 2013
    Still no connection and waiting :-)
  • Options
    bige513bige513 Member Posts: 1 Arc User
    edited January 2013
    breaking news their is news that they messed the laucher up so bad that the game will never come back up poor people with our money all tied up in this its bs
  • Options
    goddard22goddard22 Member Posts: 15 Arc User
    edited January 2013
    Just found out: I have a wife
  • Options
    josh1298josh1298 Member Posts: 0 Arc User
    edited January 2013
    launcher is still down times out before it can connect.
  • Options
    bayonettawiccanbayonettawiccan Member Posts: 180 Arc User
    edited January 2013
    Stop Playing With The Launcher! It Was Working Fine Last Night! Damn It!
  • Options
    daveynydaveyny Member Posts: 8,227 Arc User
    edited January 2013
    thebumble wrote: »
    I'm in New York and we're in the middle of a snowstorm.

    YOU go outside..XD

    Ny here too...

    Nothing but a Big Wind outside. (and a Lot of Hot Air in here) :P
    STO Member since February 2009.
    I Was A Trekkie Before It Was Cool ... Sept. 8th, 1966 ... Not To Mention Before Most Folks Around Here Were Born!
    Forever a STO Veteran-Minion
    upside-down-banana-smiley-emoticon.gif
  • Options
    buschwickbuschwick Member Posts: 1 Arc User
    edited January 2013
    Get it working Cryptic! May the force be with you.
  • Options
    romeowhiskey4romeowhiskey4 Member Posts: 266 Arc User
    edited January 2013
    Perfect World.... Have you tried turning it off and on again?
  • Options
    wpace2wpace2 Member Posts: 0 Arc User
    edited January 2013
    You guys want some cheese with that wine :mad:
  • Options
    patheinpathein Member Posts: 13 Arc User
    edited January 2013
    I don't care how long it takes as long as it gets FIXED. oh yeah, comp us the time for the anniversary TRIBBLE too since it is maintenance which prevents us from getting it done.
  • Options
    crioijoulscrioijouls Member Posts: 141 Arc User
    edited January 2013
    C:\Windows\System32>tracert accounts.crypticstudios.com


    4 18 ms 23 ms 23 ms 68.85.176.13
    5 22 ms 23 ms 23 ms he-3-9-0-0-cr01.350ecermak.il.ibone.comcast.net
    [68.86.90.45]
    6 18 ms 18 ms 16 ms pos-1-5-0-0-pe01.350ecermak.il.ibone.comcast.net
    [68.86.87.126]
    7 20 ms 18 ms 20 ms ber1-tengig3-3.chicagoequinix.savvis.net [208.17
    3.180.41]
    8 18 ms 17 ms 19 ms cr1-tengig-0-5-0-0.chicago.savvis.net [204.70.19
    6.21]
    9 38 ms 40 ms 55 ms cr2-ten-0-13-0-0.nyr.savvis.net [204.70.200.77]

    10 40 ms 39 ms 40 ms er1-te-2-1.newyorknyd.savvis.net [204.70.196.70]

    11 49 ms 51 ms 52 ms msr1-te-0-3-0-0.bos.savvis.net [206.28.97.205]
    12 44 ms 49 ms 50 ms 206.28.97.137
    13 46 ms 79 ms 46 ms internap.Boston.savvis.net [208.172.51.230]
    14 45 ms 46 ms 44 ms border11.te7-1-bbnet1.bsn.pnap.net [63.251.128.4
    1]
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

    Trace complete.

    C:\Windows\System32>
    Lifetime Subscriber since 2010
  • Options
    sb1980sb1980 Member Posts: 0 Arc User
    edited January 2013
    contacting nettest server..timed out
    hit return to exit
This discussion has been closed.