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Is anyone getting zen from peanut labs?
darshie101
Member Posts: 70 Arc User
I am curious to know if this whole zen/c-points thing with peanut labs is just a big waste of time; where people just fall in the trick to give info for money that they will never see.
I've tried to see if this was another waste of time or not, and completed few surveys, getting 3 zen here, 5 there; for a total of probably 15 or so.
Then I saw that they had this cool 1300 zen for a subscription to Netflix.....so I told myself that I will use Netflix anyway, so I went ahead and subscribed to Netflix.
Well, in the end I got no zen for the transaction.
My first thought is that the free thing works only if you get few zen at time; while for big transaction, you get nothing....they will find a bunch of excuses to justify the fact that you didn't got the zen that you expected; but in the meantime they have got the referral trough my transaction.
I hope that it was just a mistake from their side....we will see what happens (I've opened a ticket with their support system).
If this is the case, I wonder how many users here had similar issue, and if they ever got the zen that were promised by peanut lab
Otherwise I would like to warn Cryptic/PW and all the users about the issue with peanut labs; so you guys are aware that something is not right, and every one can take a stance and decide if there are basis to start a legal action (other companies has been persecuted pretty hard for false advertising involving data collected from users).
I am playing this game since closed beta, I am sure that Cryptic/PW would never allow any kind of mess with companies using their name and IP.
I hope that this is just a big mistake, but in the meantime I am looking around to see what is the general feedback about peanut lab and their free zen offers, from other users.
Thanks in advance.
I've tried to see if this was another waste of time or not, and completed few surveys, getting 3 zen here, 5 there; for a total of probably 15 or so.
Then I saw that they had this cool 1300 zen for a subscription to Netflix.....so I told myself that I will use Netflix anyway, so I went ahead and subscribed to Netflix.
Well, in the end I got no zen for the transaction.
My first thought is that the free thing works only if you get few zen at time; while for big transaction, you get nothing....they will find a bunch of excuses to justify the fact that you didn't got the zen that you expected; but in the meantime they have got the referral trough my transaction.
I hope that it was just a mistake from their side....we will see what happens (I've opened a ticket with their support system).
If this is the case, I wonder how many users here had similar issue, and if they ever got the zen that were promised by peanut lab
Otherwise I would like to warn Cryptic/PW and all the users about the issue with peanut labs; so you guys are aware that something is not right, and every one can take a stance and decide if there are basis to start a legal action (other companies has been persecuted pretty hard for false advertising involving data collected from users).
I am playing this game since closed beta, I am sure that Cryptic/PW would never allow any kind of mess with companies using their name and IP.
I hope that this is just a big mistake, but in the meantime I am looking around to see what is the general feedback about peanut lab and their free zen offers, from other users.
Thanks in advance.
Post edited by darshie101 on
0
Comments
Some if not most of the surveys are allegedly just a con by way of getting information from you and then purposefully informing you that you're not the demographic (after the fact) or through an on-page script which makes it impossible to complete successfully.
Plenty of people have issues with them, while others have none. Just be careful giving away your personal information and remember, its not a guaranteed payout process (despite what it may convey in the LARGE TEXT).
I did run two different malware scans, a virus scan and a drive cleanup scan right after though. You know, just to be on the safe side.
I haven't seen another Zen since.
Fleet leader Nova Elite
Fleet Leader House of Nova elite
@ren_larreck
I did the netflix deal there.. I had the zen in about 4 days, cancelled the sub a week later (although as it is a 1-month trial, you still get to keep netflix for the 30 days even after cancelling).
IF you do that one, you still need a credit card that you can spare them to hold $10 on for about 2 days though
I subscribed couldnt download the Silverlight program, and deleted the sub a minute later.
Fleet leader Nova Elite
Fleet Leader House of Nova elite
@ren_larreck
Pretty sure PW doesn't give a rat's nacelle as long as they get their $$$.
A Romulan Strike Team, Missing Farmers and an ancient base on a Klingon Border world. But what connects them? Find out in my First Foundary mission: 'The Jeroan Farmer Escapade'
I quit playing APB over my disgust with their affiliate, who as I recall is also peanut labs. I love STO too much to quit over this, but it is really frustrating to feel like I have been swindled.
The surveys suck btw.
(Or a pig)
Sorry if my English is bad.
For the most part, yes, it's frustrating to not get ZEN for 75% of the things you complete. Doesn't make you participate in more of them, y'know.
Edit
I have gotten 4 phone calls in the last 2 hours. You think if I filled out their stupid surveys and get harassed I would get some Zen for it. Thankfully, for me, my identity is not worth stealing. It is sad that PW has stooped to such tactics to milk us for money. I doubt I will spend anymore real money to buy any Zen.
Also, Because of this I will not be playing Neverwinter. I would quit STO and Champions if I had not bought LT subs 3 years ago.
I think treating the customer with respect instead of hiring scam artist to bleed your customer base is the best way to build a sustainable business model. Obviously PW does not think that way and has no respect for us as customers.
I closed the ticket; told them to put their zen where their mouth is and cancelled the subscription to netflix.
Please be aware; this whole thing smells like a very light system to take advantage and collect a ton of personal data to me; and these are the arguments that I have:
1) no guarantee to complete a survey; they could walk away with half survey done and then tell you "sorry, you don't qualify". This is in theory to avoid to have you to answer what they want you to answer, but you should ask 1 question or 2 and then cut off the person, not get halfway trough, and as soon as you say something like "i don't plan to buy in the next 6 months", automagically you get disconnected.
2) the whole idea of buying services for zen is good; but only if they pay for real. In my case they said that the transaction with netflix didn't go trough them for some reason....so doesn't matter if I subscribed and had an account with netflix for more than 20 days; they never replied when I told them that was their fault. And I cancelled the subscription (plus I know people at netflix so I can get to their exec to give the the great news).
I do not say that they never pay, but they probably pay 1 and let other 2 to die of a horrible death in rage and anger, because they didn't got their free zen for a purchase or a quote.
A serious company does not reply to me saying "you didn't go trough our system...did something happened while you sign up?"; a serious company tells me "give me the account that you created and the receipt that prove that you created the account and in 5 business days I give you what I promised".
I will NOT deal with them anymore; and I want to publicly warn others about what this company do...you may be lucky once, but sooner or later you will get bitten by some mystical technical problem, and will find out what is really going on.
On a side note; if there are enough complains, it is possible to start a class action.
Be safe out there....STO is the game that we love and play; we don't care about Peanut Labs
Please don't mix Peanut labs with PW and PW with Cryptic.
I gave my money (lifetime, 399 dollars without thinking twice, 3 months before the launch I was already in beta) to Cryptic because I financed the development of the game, and up to season 4 the game was not even worth 200 dollars; but then it became better, I appreciated what they did...until the F2P and PW acquisition.
This thou has nothing to do with PL; they are the ones that are not part of PW or Cryptic, and just use these offers to lure people, and in exchange for the data and subs, they give you zen
I can't say anything about Cryptic since seems that they are basically following what PW says; so I would blame PW not for the scam, but for allowing this company to take advantage of the players of THEIR game, with such petty and cheap tricks.
I hate deeply this whole zen/points thing that is going on in the modern MMORPG games, but if this is what it is I just gotta decide if I want to spend or not; but at least I would expect that PW would have some people with principles that would think "gosh, these players may spend money with us, they pay our check...let's avoid that they have to deal with shady companies"
I know that you see me as a bag of money, not as a player, but at least do something fair, instead of closing your eyes and think that everything is fine....too bad if now and then someone get screwed.
Anyway; I go back to the game; I will investigate this company and see what can be done legally to be sure that if they tell you "you get X zen" you get them, no matter what.
And if both PWE and the companies mentioned in the survey choose to funnel their customers to through these shady middle-men then they take both take flak for it.
I adore the subtext of the situation.
What I DID get really easily were (and are) about 200 (no exaggeration) spam mails and about 5 spam phone calls a day (from early morning 'til about 8pm, even on weekends!).
The PW support did exactly what I expected: Tell me it's not their responsibility what their partners do or don't do.
Well...
U.S.S. Burleigh
Also, in my country, offer are ridiculous. Earning about 5 zen if I buy something.
Never give your phone number. I use fake ones. It doesn't matter in the end, because PWE won't check is the phone number is correct, and will give you zen anyway.