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SINCE S7: Blue Screen Black Screen - Game Crash ...WHY?
paragon92518
Member Posts: 268
Here's the specs I'm running....the game worked perfectly LAST NIGHT. Speed, graphics, etc. before Season 7 last night. I cannot play the game any longer as I get several flashes from a black screen, then a complete freeze of the computer, then the blue screen of death telling me the computer needs to shut down.
The computer functions perfectly. But the game (after Season 7 today, is unplayable). After 20 seconds or so the screen starts flickering then the game freezes. I just updated drivers.---that's not the problem. My computer is barely 1 year old. Can someone please help??? Otherwise I'm going to be forced to quit the game. Anyone who's technically incline, please help!!!
Windows 7 Home Premium
Service Pack 1
Manufacturer: Acer
Model: Aspire X3950
Processor: Intel Core i3 CPU 550
@3.20GHz 3.20 GHz
Installed Memory: 6.00 GB
System Type 64-bit Operating System
Intel Integrated HD Graphics
The computer functions perfectly. But the game (after Season 7 today, is unplayable). After 20 seconds or so the screen starts flickering then the game freezes. I just updated drivers.---that's not the problem. My computer is barely 1 year old. Can someone please help??? Otherwise I'm going to be forced to quit the game. Anyone who's technically incline, please help!!!
Windows 7 Home Premium
Service Pack 1
Manufacturer: Acer
Model: Aspire X3950
Processor: Intel Core i3 CPU 550
@3.20GHz 3.20 GHz
Installed Memory: 6.00 GB
System Type 64-bit Operating System
Intel Integrated HD Graphics
![http://media.photobucket.com/image/dofftrader/yoreantiques/DOFFtrader.gif[/SIGPIC]](http://media.photobucket.com/image/dofftrader/yoreantiques/DOFFtrader.gif[/SIGPIC]){kind=link}
Post edited by paragon92518 on
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*edit* might as well drop my DXDIAG here... we are running the same basic machine yours is just shinier than mine.
dxdiag
Federation 12th Cavalry
Deep Space 19/USS Montana
When you mention that you are close to fixing the problem, since so many players are experiencing it, wouldn't the problem be coming from STO, not the computer of...all of us players?
I am going to try to log a support ticket. Hopefully it won't crashed before I click [submit].
This is not a players machine it is with the game.
My game is fine but my two friends i play with have this error, sometimes it reports a differant error.
Maybe if we pay them more cash theyd fix this problem, i think there must be alot of players with this problem as i know two myself.
But yet I won't hold my breath.....only way they'll probally fix this is if we all give them a blank check.
ditto here I have droped close to a grand into this game in cp and zen prior season 7 but when they roll out se 7 boom game crashes I am surprised that cryptic would release a patch that would cause so many issues wait no im not I guess if they dont get this fixed all of us players who crash can go to some other game :mad::mad:
Was working fine before season 7 patch, i was playing up to ten minutes before the servers went down for maintanence.
Is there a way to raise a support ticket without logging into the game client - i can't see an option for this on the launcher?
This isn't an issue with my hardware, every other game works fine and have have double checked that all my drivers are up to date. As i said it was working fine before the patch. I'm not using an intergrated graphic like some people who seem to have issues, i have a NVIDIA GeForce 850 GT card. I know this isn't a top of the range card or anything but it copes with everything else fine.
Any word from cryptic on this issue - are they aware / looking into it?
Monday I was running at full quality for my display. I could see the pimples on the face of the Academy cadets at 500 paces.
Tuesday, after the "update", I can't even play the game on the absolute lowest settings without getting graphic crashes.
And from the posts below, I see I'm definitely not alone:
Cryptic, take a good hard look at these posts. This is from just skimming the posts.
Okay, since I know most of you are probably hard of hearing from the constant deafening roar of "We are so GREAT" that you use to drown your customers out, I will state this in a way I am sure you can understand:
YOUR SEASON 7 UPDATE IS NOT WORKING AS INTENDED FOR A LARGE NUMBER OF YOUR PLAYERS. WE WANT TO PLAY, BUT YOUR STUPIDITY AT TRYING TO FORCE NEW CONTENT INTO THE GAME TO ENTICE THE WHALES TO PAY YOUR BILLS IS DESTROYING THE GAME!
In more uplifting news, it seems that the Devs MIGHT actually be getting a clue that the players need to be listened too......
It is definitely rooted in S7, because I haven't been able to use Tribble for a while ever since S7 stuff got put on it. And now, after S7, Holodeck is affected exactly the same.
Cryptic, the unmovable entity, actually gave way just a little to the playerbase with the return of (a little) dilithium to STFs. So why don't they listen to those who can't even play the game (which renders any change inert)? Cryptic, why don't you at least acknowledge that something is not working as intended? Pretending you don't see the million and one threads about this is not how to gain favor, and it is not how you help the game in any way.
Even if some dev just comes out in one of these threads and says "Yeah, we know something isn't right" would be much appreciated.
Most of the information needed.....Check
_____________
You've already narrowed it down to the intel integrated graphics cool, however there's on bit no one has posted.
Has anyone written down the error code or codes your getting from the BSOD (Blue screen of death)?
IF you guys can please write down and post what error codes your getting when the BSOD comes up. If you're wondering why this is important, the error code on the BSOD could be a vital bit of information as to exactly what is getting triggered for the graphics driver to crash and possible lead to figuring out exactly what is triggering the whole issue.
It should look something like "Error 8x43fdr in graphics954.dll" That's just a random example but for those of you that don't know what to look for it'll give you a rough idea.
Since I see so many others experiencing the same problem, I won't bother posting my specs (mostly because I don't have them on hand). It would be nice to see some sort of confirmation that such a problem exists and that there is someone working on a resolution or at least a work-around would be great!
actually yes in point of fact I have
and this can be found http://sto-forum.perfectworld.com/showthread.php?t=414741&page=2
Federation 12th Cavalry
Deep Space 19/USS Montana
I have tried reinstalling the game, this did not solve the problem.
Whenever I click on any interaction, the screen goes black for a moment and at times PC crashes with blue screen saying there was a fatal exception with the graphics driver and recovered.
Prior to S7 this never happened. I have been playing on this PC for 2 years so it cannot suddenly be a hardware issue or driver for that matter.
What's changed?
okay excuse my language but WTF is that **** lol
yes yes I understand it technically wise but a little harmless 64x64 pixel graphics is causing all this **** lol
so I've been sitting here staring at a 64x64 pixel square banging my head trying ti figure out wtf that might be. Unfortunately I think I've got it figured.
They did some pretty extensive changes with the gui (graphical user interface aka hud) for season 7. The only two things on the main hud that are that size are 1) the combadge icon for the chat window and 2) the player head graphic for the status display. Doesn't mean there aren't other just those are the two that instantly come to mind that you'd all have in common at the same time.
Unfortunately if it's a GUI error which it seems to be only suggestion (unless someone has tried it) would be try to force verify the files or if you're system has it try forcing the game into dx11 mode.
Sorry guys wish I could be more help, but with this type of error it really is something the devs have to work on. Although if anyone tried the forced dx11 and it works or doesn't please let everyone know.
Federation 12th Cavalry
Deep Space 19/USS Montana
http://www.microsoft.com/en-us/download/details.aspx?id=8109
Good Luck!
(P.S. Make sure to RE-Install your graphic driver after updating)