Cryptic said both roper and jack both said cstore would only be used for cosmetic items.
Then suddenly we getting full ships and other stuff that causes ingame effects other then costumes and ships skin , now we got races ,ships , some special awards , buff pets next is prolly weapons .... and weapon slots and what not all to make a buck.
To me this only shows cryptic cant be trusted at all they will say one thing then when push comes to show and they find out they could make more they just go back on their word and disregard what they said and promised...
And before u go on about this is a company thats after making profit , its not about that its about consumer loyalty and thrust , how can a consumer trust anything they say any more?
Although we all knew that this was going to be there from the outset, I really hoped that Cryptic would show some restraint, consumer loyalty and common sense and use the C -Store for supplemental income rather than what it has become, which is a constant revenue stream.
Now, whenever there is a bonus target that needs to be hit, or subscribers drop below the required "Sales over last month" target, items will be made and posted for use only via C-Store purchase. Now that many of us, myself included, have made purchases from the beast, Cryptic Management feels that the model is not only justifiable, but now a neccessary component of the way the relationship between player and game developer is conducted.
I firmly believe that this current push is to meet the August targets that were a part of the aquisition by Infogrames and they feel that this is how they will achieve it. The sad part is that if we let them do it to us now, it will only continue and get worse.
I marvel at those both making these marketing decisions and those consumers that support it, cannot see that this is not a sustainable business model and is inherently self defeating. Once the saturation point has been hit for those that no longer feel that they are receiving the proper value proposition quit funding the game and the sub base leaves for the same reason, there will be absolutely no one left to support the game.
I in no way think that anyone should support my position or agree with it in any way, but I want Cryptic to know that I do not feel that I have gotten the proper value for my money so far, and that I will not spend any extra money for the upcoming Excelsior and Nebula Class ships. If it is their position that the content must be paid for, then I will have to re-evaluate my current business relationship with them. I am now to a point however, where I do not feel like I am paying for an entertainment service. it has become to feel more like a bill for a utility, and one that I'm getting closer to doing without.
In twenty years of retail I have watched people with this current management strategy come in and drive businesses into the ground for their inability to assess customer expectation vs. realistic profit levels. I have also watched many companies go out of business in the last few years for this failed vision. I hope that Cryptic can figure out a way to avoid this issue. I would hate not to be able to walk the new passageways of an Excelsior or Nebula because someone in acounting thought I HAD to give them more money for them.
Don't get me wrong, the pupose of this post is not Doom & Gloom, it is an honest attempt to express to Cryptic that I am ready to take my business elsewhere. Unlike tradional sales transactions, we don't have an opportunity to "talk to the manager" other than through these forums. This is not an "I QUIT" rant. It is an avenue for me to reach out to the management.
Although we all knew that this was going to be there from the outset, I really hoped that Cryptic would show some restraint, consumer loyalty and common sense and use the C -Store for supplemental income rather than what it has become, which is a constant revenue stream.
Now, whenever there is a bonus target that needs to be hit, or subscribers drop below the required "Sales over last month" target, items will be made and posted for use only via C-Store purchase. Now that many of us, myself included, have made purchases from the beast, Cryptic Management feels that the model is not only justifiable, but now a neccessary component of the way the relationship between player and game developer is conducted.
I firmly believe that this current push is to meet the August targets that were a part of the aquisition by Infogrames and they feel that this is how they will achieve it. The sad part is that if we let them do it to us now, it will only continue and get worse.
I marvel at those both making these marketing decisions and those consumers that support it, cannot see that this is not a sustainable business model and is inherently self defeating. Once the saturation point has been hit for those that no longer feel that they are receiving the proper value proposition quit funding the game and the sub base leaves for the same reason, there will be absolutely no one left to support the game.
I in no way think that anyone should support my position or agree with it in any way, but I want Cryptic to know that I do not feel that I have gotten the proper value for my money so far, and that I will not spend any extra money for the upcoming Excelsior and Nebula Class ships. If it is their position that the content must be paid for, then I will have to re-evaluate my current business relationship with them. I am now to a point however, where I do not feel like I am paying for an entertainment service. it has become to feel more like a bill for a utility, and one that I'm getting closer to doing without.
In twenty years of retail I have watched people with this current management strategy come in and drive businesses into the ground for their inability to assess customer expectation vs. realistic profit levels. I have also watched many companies go out of business in the last few years for this failed vision. I hope that Cryptic can figure out a way to avoid this issue. I would hate not to be able to walk the new passageways of an Excelsior or Nebula because someone in acounting thought I HAD to give them more money for them.
Don't get me wrong, the pupose of this post is not Doom & Gloom, it is an honest attempt to express to Cryptic that I am ready to take my business elsewhere. Unlike tradional sales transactions, we don't have an opportunity to "talk to the manager" other than through these forums. This is not an "I QUIT" rant. It is an avenue for me to reach out to the management.
This is my feeling to you just better at wording stuff then me i could have written it in norwegian thou :cool:
I wonder what figures they are using to guage the C-store. i mean I've bought a few bridge layouts and the like, but they were with the C-points I got from my pre-order and from doing the Cryptic survey a few months back. I know a few people now who have used all these points up (like myself) but who arn't willing to actually buy more points. I truely hope the Cryptic bean counters used the C-point sales to guage the popularity of the C-store and not the actual purchases made, since the initial few months of C-store purchases will of been made using the free points people had. My fear is that they pushed alot of resources into the C-store thinking it was more of a cash cow than it was using the initial figures.
I wonder what figures they are using to guage the C-store. i mean I've bought a few bridge layouts and the like, but they were with the C-points I got from my pre-order and from doing the Cryptic survey a few months back. I know a few people now who have used all these points up (like myself) but who arn't willing to actually buy more points. I truely hope the Cryptic bean counters used the C-point sales to guage the popularity of the C-store and not the actual purchases made, since the initial few months of C-store purchases will of been made using the free points people had. My fear is that they pushed alot of resources into the C-store thinking it was more of a cash cow than it was using the initial figures.
well u got idiots like me in CO that buy all costume sets and respecs when i get a new idea :P but thats stopped now as i totally lost fait after the gal x TRIBBLE and such..
the fact is since release cryptic has added next to nothing to game content, yet it seems every week the c store is full of new TRIBBLE,i really hope cbs and or atari realises cryptic is severly damaging there reputation
all cryptic is doing is selling virtual items,they are not creating a game,i realy hope they get fired and replaced
after all a smaller compony was fired and replaced by cryptic in the first place,with star trek id expect a deep
engrosing game with great story based chain missions and plenty of uniqe playable factions each with there own full content and chain missions, cryptic has done nothing to finish this so called unfinished game
feds realy dont hae good missions,and klingons, even after s2 will still have no missions,
pls atari or cbs, read these forums and either yank cryptics chain or fire them and hire ge
cryptic suck. they just took money off my card for a failed transaction, I didnt see anything about that on the payment screen.
Im guessingI I was just short the VAT, but that dont give them the right to take money off of my card. all I wanted was the dreadnought.
Considering I was moaning about C-Store earlier, I still thought Meh, what the hell. ill buy it, seems I got game for £13.99. whats £15.
Ive had failed transactions with all sorts of game companys and just regular purchases online, but never been charged for the failiure of a transaction. Im angry with cryptc for being so unfair.
Now I need to top up my card again. simply shouldnt have to.
the fact is since release cryptic has added next to nothing to game content, yet it seems every week the c store is full of new TRIBBLE,i really hope cbs and or atari realises cryptic is severly damaging there reputation
all cryptic is doing is selling virtual items,they are not creating a game,i realy hope they get fired and replaced
after all a smaller compony was fired and replaced by cryptic in the first place,with star trek id expect a deep
engrosing game with great story based chain missions and plenty of uniqe playable factions each with there own full content and chain missions, cryptic has done nothing to finish this so called unfinished game
feds realy dont hae good missions,and klingons, even after s2 will still have no missions,
pls atari or cbs, read these forums and either yank cryptics chain or fire them and hire ge
Point is its not cbs or atari or infogramz that get the bad rep is cryptic so it might eaven be atari that push the cstore and force cryptic but still its cryptics image...
really? il never play an atari game again without a long free trial period after seeing the TRIBBLE they hired for this game,you cant trust a compony that goes bargan basement over customer servace, im sory cryptic certainly has damaged ataris rep with me and prety mutch anyone else whos been playing this game for months waiting for promeses of content and factions that never seem to happen
really? il never play an atari game again without a long free trial period after seeing the TRIBBLE they hired for this game,you cant trust a compony that goes bargan basement over customer servace, im sory cryptic certainly has damaged ataris rep with me and prety mutch anyone else whos been playing this game for months waiting for promeses of content and factions that never seem to happen
I have to respectfully disagree with you, but it is Atari that I think is dragging Crptic down. Atari has been nothing more than a name for quite a few years now, and everyone that aquires them pimps the name for as much as they can and then moves on, kinda like the aliens in Independence Day. When Perpetual had the license, I thought, "Never heard of them, maybe they're untainted." When they folded and Cryptic got the license, I thought the same thing. Then all of a sudden here comes Atari and Infogrames and my azz tightened up...
I have to respectfully disagree with you, but it is Atari that I think is dragging Crptic down. Atari has been nothing more than a name for quite a few years now, and everyone that aquires them pimps the name for as much as they can and then moves on, kinda like the aliens in Independence Day. When Perpetual had the license, I thought, "Never heard of them, maybe they're untainted." When they folded and Cryptic got the license, I thought the same thing. Then all of a sudden here comes Atari and Infogrames and my azz tightened up...
point is that name wont be worth anything if developers like cryptic keep getting hired
Look at bill roper he gets haunded by players every where he goes some of it deserved but a lot of it well blown a bit out of size but still ppl remember names as well. Especially high profile names like jack emmeret and such eaven some of us remember Needham from soe guess where he is now........ in cryptic...
John Needham Named CEO of Cryptic Studios
The former Sony Online Entertainment executive and industry veteran will lead the independent MMO publisher and developer.
I trust Dstahl, logan, and ranger. but marketing, accounting, and the chief officers I do not trust one bit.
I find it very ironic that you trust the STO executive producer and others lead person in a company but not the ground guys...who do you think has the last word at the end...or gives directives...
At a staff meeting aboard the USS Cryptic
Capt Exec Producer: ok we need to make more doh because blablabla... i m listening to your suggestions
Commander marketing: well we can add more stuff into the C store for big bucks, the player base seems to buy anything we throw at them and the Galaxi X turned out to be a pretty good deal(for us)
Lt Commander accounting: this is a great idea, is there a way to add some more things into the C store without making them from scratch?(it s just cheaper)
Lt Commander design and arts: i think my team can make a couple of ships they really want... it would not be that difficult as they already exist.
Lieutenant programming and stuff: i believe it should not be too long to add slots for more BO/ships and customs. it s already in game.
Commander Marketing: very good Lt, i think we can even sell them per Character and not per account... it makes a lot of sense to me
Capt Exec Producer: excellent, i like all these ideas, yes Ensign community ...do you have something to say....
Ensign Community: i don t think the players are going to like this very much....but i ll do my best to lock negative threads and relocate some of them to some overlooked part of the forums
Capt Exec Producer: Well Gentleman i want a couple of these ships into the C stores at a good price and add slots per characters.... make it so
I would be very surprised if they change ships and BO slots to account wide.... a lot of people already bought them...plus Season two is coming...and beautiful and not very useful(so far) interiors are on Tribble to distract us from the reality.
Oh well... i ve got more than 5000 cryptic points which haven t touched for a very long time...it s not going to happen soon either... i keep them to buy some missions down the road
Venatici
I feel the formal warning coming....not much sense of humour when you are at war to get wealth...
yeah they getting a ton of flack over this issue and its well deserved , take a look at companies like flagship(went under),funcom, soe etc they all got bad reps and it will plauge them for ages funcom is gonna launch a new mmo soon and trust me if they mess up they might aswell change their name ... SoE i doubt can ever make a solid MMO again for a LOOOOOOOOOOOOOOONG time...
I find it very ironic that you trust the STO executive producer and others lead person in a company but not the ground guys...who do you think has the last word at the end...or gives directives...
At a staff meeting aboard the USS Cryptic
Capt Exec Producer: ok we need to make more doh because blablabla... i m listening to your suggestions
Commander marketing: well we can add more stuff into the C store for big bucks, the player base seems to buy anything we throw at them and the Galaxi X turned out to be a pretty good deal(for us)
Lt Commander accounting: this is a great idea, is there a way to add some more things into the C store without making them from scratch?(it s just cheaper)
Lt Commander design and arts: i think my team can make a couple of ships they really want... it would not be that difficult as they already exist.
Lieutenant programming and stuff: i believe it should not be too long to add slots for more BO/ships and customs. it s already in game.
Commander Marketing: very good Lt, i think we can even sell them per Character and not per account... it makes a lot of sense to me
Capt Exec Producer: excellent, i like all these ideas, yes Ensign community ...do you have something to say....
Ensign Community: i don t think the players are going to like this very much....but i ll do my best to lock negative threads and relocate some of them to some overlooked part of the forums
Capt Exec Producer: Well Gentleman i want a couple of these ships into the C stores at a good price and add slots per characters.... make it so
I would be very surprised if they change ships and BO slots to account wide.... a lot of people already bought them...plus Season two is coming...and beautiful and not very useful(so far) interiors are on Tribble to distract us from the reality.
Oh well... i ve got more than 5000 cryptic points which haven t touched for a very long time...it s not going to happen soon either... i keep them to buy some missions down the road
Venatici
I feel the formal warning coming....not much sense of humour when you are at war to get wealth...
Capt Exec Producer: ok we need to make more doh because blablabla... i m listening to your suggestions
Commander marketing: well we can add more stuff into the C store for big bucks, the player base seems to buy anything we throw at them and the Galaxi X turned out to be a pretty good deal(for us)
Lt Commander accounting: this is a great idea, is there a way to add some more things into the C store without making them from scratch?(it s just cheaper)
Lt Commander design and arts: i think my team can make a couple of ships they really want... it would not be that difficult as they already exist.
Lieutenant programming and stuff: i believe it should not be too long to add slots for more BO/ships and customs. it s already in game.
Commander Marketing: very good Lt, i think we can even sell them per Character and not per account... it makes a lot of sense to me
Capt Exec Producer: excellent, i like all these ideas, yes Ensign community ...do you have something to say....
Ensign Community: i don t think the players are going to like this very much....but i ll do my best to lock negative threads and relocate some of them to some overlooked part of the forums
Capt Exec Producer: Well Gentleman i want a couple of these ships into the C stores at a good price and add slots per characters.... make it so
yeah they getting a ton of flack over this issue and its well deserved , take a look at companies like flagship(went under),funcom, soe etc they all got bad reps and it will plauge them for ages funcom is gonna launch a new mmo soon and trust me if they mess up they might aswell change their name ... SoE i doubt can ever make a solid MMO again for a LOOOOOOOOOOOOOOONG time...
I don't know. SoE took ALOT of flack over the SWG NGE debacle and then for forcing Vanguard into the same state that STO is in right now. I have a monthly Station Access account that gives me EQ2, Pirates of the Burning Sea, Vanguard and SWG subs for one price. EQ2, even after launching the Station Cash Store, has continued to provide good content updates as well as the yearly ExPac. I can honestly say that I used to HATE SoE with a passion but they have worked very hard to change their reputation and they continue to EARN my business. PotBS has a new ExPac coming out soon that is free, and SWG and Vanguard, while having very small teams, continue to put out content for both games at a very repectable pace. All of these games, while offering rmt, do not try to charge for extra character classes or anything that is a core component of the game. The bulk of things on the EQ2 Station Store that are not obtainable ingame are a selection of furniture pieces used in decorating a players home that as an ingame Carpenter force me to lose out on ingame sales. But they have made the pieces more of a premium "fluff" piece, not something that is common. That is what I think rankles me about the Excelsior/Nebula prospect. That stuff is core to Star Trek, and don't try to tell me different, I'm in sales and I don't need to be sold a bunch of bull. We kind of went through this same mess with Smiley over at SoE when the Station Cash Store was launched, but they paid ATTENTION to the customer base and started trying to retain people, not run them off. So far, SoE is back on the right track in my book.
I find it very ironic that you trust the STO executive producer and others lead person in a company but not the ground guys...who do you think has the last word at the end...or gives directives...
.
it is not that ironic Dstahl is the new guy. the last guy Zinc I would not trust him. you could say I'm giving dstahl the benefit of the doubt because of how new he is. this can change easy, depending on his actions. but I don't look at the title of the person, I look at the person himself, and that is something that everyone should do. look at a person's soul to get a measure of the men, not at what he wears, what he drives, or what is his title.
also John Needham is captain of the USS. Cryptic, and Jack Emmert is his second officer.
also John Needham is captain of the USS. Cryptic, and Jack Emmert is his second officer.
one ferengie and one talking bubblehead guess whos who
The thrust of the gamers is the long term problem they gonna have to deal with i know for a fact a gaming commuinty im part of wount ever play a SOE game after the swg mess... and they well over 200 ppl and with family and friends and kids...
it is not that ironic Dstahl is the new guy. the last guy Zinc I would not trust him. you could say I'm giving dstahl the benefit of the doubt because of how new he is. this can change easy, depending on his actions. but I don't look at the title of the person, I look at the person himself, and that is something that everyone should do. look at a person's soul to get a measure of the men, not at what he wears, what he drives, or what is his title.
also John Needham is captain of the USS. Cryptic, and Jack Emmert is his second officer.
my mistake i should have called it USS STO, as there s also the USS CO
i have no beef against Mr Stahl, he s much more open to discussion and communicating than his predecessor. I agree Mr Stahl seems to be a good person but i try not to forget that he has a job to perform...his primary function is to make STO successful and profitable. And once again he most likely knew or maybe decided himself to add slots/ character and the 2 ships in the C store. I don t see the C store dudes(who ever they are) doing this without his approval...he maybe did not have the choice either...need cash, lowering subs, .goal to reach etc...
so i had to rewrite a little the first episodes and add the second one...and all for free... no Venatici store BS...
At the CrypFleet HQ
Fleet Admiral CEO: Thank you Admiral COO for coming in such a short notice
Vice Admiral COO: it s a pleasure sir, how can i help you today.
Fleet Admiral CEO: i ve received some report from Admiral CFO(chief financial officer) from Section Gr33d... the USS CO is not doing very well and the USS STO while barely out of the shipyard is already showing signs of...
Vice admiral COO: i know sir...i ve been informed as well. And we are building a third ship at the moment...
Fleet Admiral CEO: We really need to prove to President Atari,we can make this working and get some additional founding.
Vice Admiral COO: let me contact the Capt of the USS STO to make sure the engine is at full capacity and if we can squeeze a bit more from it
Later on via secure subspace channel:
Vice Admiral COO: Good morning Capt
Capt Exec Producer: Good morning Admiral, first of all thank you again for giving me my first ship. She s beautiful(and somehow empty)
Vice admiral COO: you well deserved it, your positive connection with the player base is very important in this type of assignment. I m going to give you your first assignment...
Capt Exec Producer: i m listening Admiral.
Vice Admiral COO: Section Gr33d has reported some very unpleasing news... the figures are not the one we were expected from your ship with a such big IP associated. You need to make more money a way or another...i should not remind you what happened to your predecessor....
Capt Exec Producer: No sir, i ll be sure to do whatever it takes to brings the numbers up... You won t be disappointed. You can trust me
Vice Admiral COO: it would not serve your interest... COO out
A hour later at a staff meeting aboard the USS STO
Capt Exec Producer: Alright Admiral COO contact me, we need to make more doh because blablabla... i m listening to your suggestions
Lt Commander marketing: well we can add more stuff into the C store for big bucks, the player base seems to buy anything we throw at them and the Galaxi X turned out to be a pretty good deal(for us)
Commander accounting: this is a great idea, is there a way to add some more things into the C store without making them from scratch?(it s just cheaper)
Lt Commander design and arts: i think my team can make a couple of ships they really want... it would not be that difficult as they already exist.
Lieutenant programming and stuff: i believe it should not be too long to add slots for more BO/ships and customs. it s already in game.
Lt Commander Marketing: very good Lt, i think we can even sell them per Character and not per account... it makes a lot of sense to me
Capt Exec Producer: excellent, i like all these ideas, yes Ensign community ...do you have anything to say....
Ensign Community: i don t think the players are going to like this very much....but i ll do my best to lock negative threads and relocate some of them to some overlooked part of the forums
Capt Exec Producer: Perfect Ensign, Well Gentleman i want a couple of these ships into the C stores at a good price and add slots per characters.... make it so
Few days later in the STO captain office:
Capt Exec Producer: ok the ships are nearly ready and the slots for characters only are good to go...very nice... let s informed the player base about this decision...via subspace internet.
(tapping on his com-badge) Lt C-store this is the captain, you have my authorization to launch the additional BO/ ships/ costumes on the C-store...
Lt C-store: Sir, yes Sir
Later on
Ensign Community: Captain, this is Ensign Community, i think we have a problem...
Capt Exec Producer: Yes Ensign, what is happening?
Ensign Community:the players are expressing some serious concerns about the additional slots being per character only...and the news about paying for cannon ships is well taken either. i have more than half dozen of threads about it. Do you want me to engage pattern lock and under carpet?
Capt Exc Producer: Damn it...Bridge, RED ALERT. what do they expect... having everything for free... Ensign community Wait for few hours then start the forum cleaning. we need to leave them the impression they can still express their feelings. i have an idea. Exc Producer out
Computer, which one of the 3 different additional slots are the least profitable?
USS STO Computer: bip bip noise... from my calculation the 2 Costume additional slots should be the least profitable.
Capt Exec Producer: (Com-badge)To all senior officers, would you please join me in the conference room at once.
In the USS STO conference room
Capt Exec producer: The community did not like our last C store point spending attempt. we are going to make some tough decisions...Ensign Community, tell the players we are going to make the Costumes slots per account. that should calm them down a bit. Lt C_store pull the add. costume slots from the C store please until they can work for an acount
Lt C store and Ensign Community: Sir yes sir
Commander Accounting: Sir, if i may, this is going to lower our profit...Section Gr33d will not appreciate at all...
Lt Commander Marketing: I concur
Capt Exec Producer: i know that well, but we need to throw them a bone or they are not going to buy anything...any other idea?
Commander Accounting: at the same time it would be wise to get the tribble thingy running with some nice stuff on it.
Lt Programming and stuff: very well sir. i ll add the interiors in the next build...May i ask you why sir?
Commander Accounting: we need a very good diversion this time as i have more money to take away from them in the near future. Just can t have everything this time, i agree with you captain.
Capt Exec Producer: Hmm i don t like this very much, but we don t have much choice, in the same time i will tell them i m working on a POTENTIAL way to get the ships in game as well. That s it for now. You have your orders. Dismiss
To be continued...
every characters are fictional and do not reflect reality at any time...if it does it s just a coincidence...
alright... that s it for now... i had few good laughs while writing this... i wish i could draw something... a cartoon would be so much better. I still have to Introduce Lt Commander Dev. and some others... if you have any ideas... fell free to do so...until i get the boot i guess...
i have no beef against Mr Stahl, he s much more open to discussion and communicating than his predecessor. I agree Mr Stahl seems to be a good person but i try not to forget that he has a job to perform...his primary function is to make STO successful and profitable. And once again he most likely knew or maybe decided himself to add slots/ character and the 2 ships in the C store. I don t see the C store dudes(who ever they are) doing this without his approval...he maybe did not have the choice either...need cash, lowering subs, .goal to reach etc...
I understand that he has a job to do, but at the same time I think he is more down to earth about the players. he knows that if you tick off all of your players you lose a lot of money. I think he is getting a lot of pressure form the upper people. ( and it sounds like the accountants are doing their best to call the shots. ) but when makes comments about trying to negotiate a way for us to earn C-store points in game, but the bean counters are giving him trouble you have to feel that is he is trying. now if he does it or not is a different story, but for now I'm going to give him the benefit of the doubt, and at the same time I'm going to continue to support him my baking threads, and comments about wanting to earn C-store points in game.
my mistake i should have called it USS STO, as there s also the USS CO
i have no beef against Mr Stahl, he s much more open to discussion and communicating than his predecessor. I agree Mr Stahl seems to be a good person but i try not to forget that he has a job to perform...his primary function is to make STO successful and profitable. And once again he most likely knew or maybe decided himself to add slots/ character and the 2 ships in the C store. I don t see the C store dudes(who ever they are) doing this without his approval...he maybe did not have the choice either...need cash, lowering subs, .goal to reach etc...
so i had to rewrite a little the first episodes and add the second one...and all for free... no Venatici store BS...
At the CrypFleet HQ
Fleet Admiral CEO: Thank you Admiral COO for coming in such a short notice
Vice Admiral COO: it s a pleasure sir, how can i help you today.
Fleet Admiral CEO: i ve received some report from Admiral CFO(chief financial officer) from Section Gr33d... the USS CO is not doing very well and the USS STO while barely out of the shipyard is already showing signs of...
Vice admiral COO: i know sir...i ve been informed as well. And we are building a third ship at the moment...
Fleet Admiral CEO: We really need to prove to President Atari,we can make this working and get some additional founding.
Vice Admiral COO: let me contact the Capt of the USS STO to make sure the engine is at full capacity and if we can squeeze a bit more from it
Later on via secure subspace channel:
Vice Admiral COO: Good morning Capt
Capt Exec Producer: Good morning Admiral, first of all thank you again for giving me my first ship. She s beautiful(and somehow empty)
Vice admiral COO: you well deserved it, your positive connection with the player base is very important in this type of assignment. I m going to give you your first assignment...
Capt Exec Producer: i m listening Admiral.
Vice Admiral COO: Section Gr33d has reported some very unpleasing news... the figures are not the one we were expected from your ship with a such big IP associated. You need to make more money a way or another...i should not remind you what happened to your predecessor....
Capt Exec Producer: No sir, i ll be sure to do whatever it takes to brings the numbers up... You won t be disappointed. You can trust me
Vice Admiral COO: it would not serve your interest... COO out
A hour later at a staff meeting aboard the USS STO
Capt Exec Producer: Alright Admiral COO contact me, we need to make more doh because blablabla... i m listening to your suggestions
Lt Commander marketing: well we can add more stuff into the C store for big bucks, the player base seems to buy anything we throw at them and the Galaxi X turned out to be a pretty good deal(for us)
Commander accounting: this is a great idea, is there a way to add some more things into the C store without making them from scratch?(it s just cheaper)
Lt Commander design and arts: i think my team can make a couple of ships they really want... it would not be that difficult as they already exist.
Lieutenant programming and stuff: i believe it should not be too long to add slots for more BO/ships and customs. it s already in game.
Lt Commander Marketing: very good Lt, i think we can even sell them per Character and not per account... it makes a lot of sense to me
Capt Exec Producer: excellent, i like all these ideas, yes Ensign community ...do you have anything to say....
Ensign Community: i don t think the players are going to like this very much....but i ll do my best to lock negative threads and relocate some of them to some overlooked part of the forums
Capt Exec Producer: Perfect Ensign, Well Gentleman i want a couple of these ships into the C stores at a good price and add slots per characters.... make it so
Few days later in the STO captain office:
Capt Exec Producer: ok the ships are nearly ready and the slots for characters only are good to go...very nice... let s informed the player base about this decision...via subspace internet.
(tapping on his com-badge) Lt C-store this is the captain, you have my authorization to launch the additional BO/ ships/ costumes on the C-store...
Lt C-store: Sir, yes Sir
Later on
Ensign Community: Captain, this is Ensign Community, i think we have a problem...
Capt Exec Producer: Yes Ensign, what is happening?
Ensign Community:the players are expressing some serious concerns about the additional slots being per character only...and the news about paying for cannon ships is well taken either. i have more than half dozen of threads about it. Do you want me to engage pattern lock and under carpet?
Capt Exc Producer: Damn it...Bridge, RED ALERT. what do they expect... having everything for free... Ensign community Wait for few hours then start the forum cleaning. we need to leave them the impression they can still express their feelings. i have an idea. Exc Producer out
Computer, which one of the 3 different additional slots are the least profitable?
USS STO Computer: bip bip noise... from my calculation the 2 Costume additional slots should be the least profitable.
Capt Exec Producer: (Com-badge)To all senior officers, would you please join me in the conference room at once.
In the USS STO conference room
Capt Exec producer: The community did not like our last C store point spending attempt. we are going to make some tough decisions...Ensign Community, tell the players we are going to make the Costumes slots per account. that should calm them down a bit. Lt C_store pull the add. costume slots from the C store please until they can work for an acount
Lt C store and Ensign Community: Sir yes sir
Commander Accounting: Sir, if i may, this is going to lower our profit...Section Gr33d will not appreciate at all...
Lt Commander Marketing: I concur
Capt Exec Producer: i know that well, but we need to throw them a bone or they are not going to buy anything...any other idea?
Commander Accounting: at the same time it would be wise to get the tribble thingy running with some nice stuff on it.
Lt Programming and stuff: very well sir. i ll add the interiors in the next build...May i ask you why sir?
Commander Accounting: we need a very good diversion this time as i have more money to take away from them in the near future. Just can t have everything this time, i agree with you captain.
Capt Exec Producer: Hmm i don t like this very much, but we don t have much choice, in the same time i will tell them i m working on a POTENTIAL way to get the ships in game as well. That s it for now. You have your orders. Dismiss
To be continued...
every characters are fictional and do not reflect reality at any time...if it does it s just a coincidence...
alright... that s it for now... i had few good laughs while writing this... i wish i could draw something... a cartoon would be so much better. I still have to Introduce Lt Commander Dev. and some others... if you have any ideas... fell free to do so...until i get the boot i guess...
That was awesome (and probably quite accurate)! I personally stopped trusting Cryptic after the whole C-Store Exclusives thing left a bad taste in my mouth. I send them a message every week asking for an explanation for their somewhat arbitrary policies and I get ignored or canned responses. It's very irritating.
Cryptic said both roper and jack both said cstore would only be used for cosmetic items.
Then suddenly we getting full ships and other stuff that causes ingame effects other then costumes and ships skin , now we got races ,ships , some special awards , buff pets next is prolly weapons .... and weapon slots and what not all to make a buck.
To me this only shows cryptic cant be trusted at all they will say one thing then when push comes to show and they find out they could make more they just go back on their word and disregard what they said and promised...
And before u go on about this is a company thats after making profit , its not about that its about consumer loyalty and thrust , how can a consumer trust anything they say any more?
if you have that much of a problem with the C-store and the way cryptic handles the game then there's a simple solution dude. cancel your subscription and quit playing. your feed back is appreciated but your attempt to get people to stop spending money in the c-store is not appreciated.
The stuff in the cstore hasn't affected the game whatso ever far as game balance and I for one love the store. again I repeat if you dont' like the cstore no one is twisting your arm making you buy anything nor is anyone forcing you to pay to play this game.
I understand that he has a job to do, but at the same time I think he is more down to earth about the players. he knows that if you tick off all of your players you lose a lot of money. I think he is getting a lot of pressure form the upper people. ( and it sounds like the accountants are doing their best to call the shots. ) but when makes comments about trying to negotiate a way for us to earn C-store points in game, but the bean counters are giving him trouble you have to feel that is he is trying. now if he does it or not is a different story, but for now I'm going to give him the benefit of the doubt, and at the same time I'm going to continue to support him my baking threads, and comments about wanting to earn C-store points in game.
Basically, if dstahl manages to get something going like your merit/CP conversion rate, I'll take it as a sign that Cryptic is turning around for the better. If not, then I still have enough built up goodwill for dstahl personally to believe that he tried, but if even he in his position can't get things turned around then I'm never giving a cent to Cryptic/Atari again.
Basically, if dstahl manages to get something going like your merit/CP conversion rate, I'll take it as a sign that Cryptic is turning around for the better. If not, then I still have enough built up goodwill for dstahl personally to believe that he tried, but if even he in his position can't get things turned around then I'm never giving a cent to Cryptic/Atari again.
and you know what the people who run atari/cryptic won't shed a tear. Its their game their rules and they run it the way they want and they are in the business to make money not bow down to every little thing this person and that person wants. If they give in to this demand then they will have this fool wanting them to give in to this demand and then that demand and then the list goes on. At some point a fine line has to be drawn at where to give in to. And it seems that when Cryptic won't give in to a bunch of people in these threads people want to throw a fit and cry about quitting and how they will never buy another cryptic game or how they can never trust cryptic again because cryptic won't give in to their wishes.
Comments
Adds Billing to that no-trust list.....
Now, whenever there is a bonus target that needs to be hit, or subscribers drop below the required "Sales over last month" target, items will be made and posted for use only via C-Store purchase. Now that many of us, myself included, have made purchases from the beast, Cryptic Management feels that the model is not only justifiable, but now a neccessary component of the way the relationship between player and game developer is conducted.
I firmly believe that this current push is to meet the August targets that were a part of the aquisition by Infogrames and they feel that this is how they will achieve it. The sad part is that if we let them do it to us now, it will only continue and get worse.
I marvel at those both making these marketing decisions and those consumers that support it, cannot see that this is not a sustainable business model and is inherently self defeating. Once the saturation point has been hit for those that no longer feel that they are receiving the proper value proposition quit funding the game and the sub base leaves for the same reason, there will be absolutely no one left to support the game.
I in no way think that anyone should support my position or agree with it in any way, but I want Cryptic to know that I do not feel that I have gotten the proper value for my money so far, and that I will not spend any extra money for the upcoming Excelsior and Nebula Class ships. If it is their position that the content must be paid for, then I will have to re-evaluate my current business relationship with them. I am now to a point however, where I do not feel like I am paying for an entertainment service. it has become to feel more like a bill for a utility, and one that I'm getting closer to doing without.
In twenty years of retail I have watched people with this current management strategy come in and drive businesses into the ground for their inability to assess customer expectation vs. realistic profit levels. I have also watched many companies go out of business in the last few years for this failed vision. I hope that Cryptic can figure out a way to avoid this issue. I would hate not to be able to walk the new passageways of an Excelsior or Nebula because someone in acounting thought I HAD to give them more money for them.
Don't get me wrong, the pupose of this post is not Doom & Gloom, it is an honest attempt to express to Cryptic that I am ready to take my business elsewhere. Unlike tradional sales transactions, we don't have an opportunity to "talk to the manager" other than through these forums. This is not an "I QUIT" rant. It is an avenue for me to reach out to the management.
This is my feeling to you just better at wording stuff then me i could have written it in norwegian thou :cool:
well u got idiots like me in CO that buy all costume sets and respecs when i get a new idea :P but thats stopped now as i totally lost fait after the gal x TRIBBLE and such..
all cryptic is doing is selling virtual items,they are not creating a game,i realy hope they get fired and replaced
after all a smaller compony was fired and replaced by cryptic in the first place,with star trek id expect a deep
engrosing game with great story based chain missions and plenty of uniqe playable factions each with there own full content and chain missions, cryptic has done nothing to finish this so called unfinished game
feds realy dont hae good missions,and klingons, even after s2 will still have no missions,
pls atari or cbs, read these forums and either yank cryptics chain or fire them and hire ge
Im guessingI I was just short the VAT, but that dont give them the right to take money off of my card. all I wanted was the dreadnought.
Considering I was moaning about C-Store earlier, I still thought Meh, what the hell. ill buy it, seems I got game for £13.99. whats £15.
Ive had failed transactions with all sorts of game companys and just regular purchases online, but never been charged for the failiure of a transaction. Im angry with cryptc for being so unfair.
Now I need to top up my card again. simply shouldnt have to.
Damn you cryptic
Point is its not cbs or atari or infogramz that get the bad rep is cryptic so it might eaven be atari that push the cstore and force cryptic but still its cryptics image...
I have to respectfully disagree with you, but it is Atari that I think is dragging Crptic down. Atari has been nothing more than a name for quite a few years now, and everyone that aquires them pimps the name for as much as they can and then moves on, kinda like the aliens in Independence Day. When Perpetual had the license, I thought, "Never heard of them, maybe they're untainted." When they folded and Cryptic got the license, I thought the same thing. Then all of a sudden here comes Atari and Infogrames and my azz tightened up...
dont forget bill roper as well...
Look at bill roper he gets haunded by players every where he goes some of it deserved but a lot of it well blown a bit out of size but still ppl remember names as well. Especially high profile names like jack emmeret and such eaven some of us remember Needham from soe guess where he is now........ in cryptic...
John Needham Named CEO of Cryptic Studios
The former Sony Online Entertainment executive and industry veteran will lead the independent MMO publisher and developer.
I find it very ironic that you trust the STO executive producer and others lead person in a company but not the ground guys...who do you think has the last word at the end...or gives directives...
Capt Exec Producer: ok we need to make more doh because blablabla... i m listening to your suggestions
Commander marketing: well we can add more stuff into the C store for big bucks, the player base seems to buy anything we throw at them and the Galaxi X turned out to be a pretty good deal(for us)
Lt Commander accounting: this is a great idea, is there a way to add some more things into the C store without making them from scratch?(it s just cheaper)
Lt Commander design and arts: i think my team can make a couple of ships they really want... it would not be that difficult as they already exist.
Lieutenant programming and stuff: i believe it should not be too long to add slots for more BO/ships and customs. it s already in game.
Commander Marketing: very good Lt, i think we can even sell them per Character and not per account... it makes a lot of sense to me
Capt Exec Producer: excellent, i like all these ideas, yes Ensign community ...do you have something to say....
Ensign Community: i don t think the players are going to like this very much....but i ll do my best to lock negative threads and relocate some of them to some overlooked part of the forums
Capt Exec Producer: Well Gentleman i want a couple of these ships into the C stores at a good price and add slots per characters.... make it so
I would be very surprised if they change ships and BO slots to account wide.... a lot of people already bought them...plus Season two is coming...and beautiful and not very useful(so far) interiors are on Tribble to distract us from the reality.
Oh well... i ve got more than 5000 cryptic points which haven t touched for a very long time...it s not going to happen soon either... i keep them to buy some missions down the road
Venatici
I feel the formal warning coming....not much sense of humour when you are at war to get wealth...
LOL! Hilarious hahahaha
and prolly really close to the truth...
lmao!
2 thumbs up.
I don't know. SoE took ALOT of flack over the SWG NGE debacle and then for forcing Vanguard into the same state that STO is in right now. I have a monthly Station Access account that gives me EQ2, Pirates of the Burning Sea, Vanguard and SWG subs for one price. EQ2, even after launching the Station Cash Store, has continued to provide good content updates as well as the yearly ExPac. I can honestly say that I used to HATE SoE with a passion but they have worked very hard to change their reputation and they continue to EARN my business. PotBS has a new ExPac coming out soon that is free, and SWG and Vanguard, while having very small teams, continue to put out content for both games at a very repectable pace. All of these games, while offering rmt, do not try to charge for extra character classes or anything that is a core component of the game. The bulk of things on the EQ2 Station Store that are not obtainable ingame are a selection of furniture pieces used in decorating a players home that as an ingame Carpenter force me to lose out on ingame sales. But they have made the pieces more of a premium "fluff" piece, not something that is common. That is what I think rankles me about the Excelsior/Nebula prospect. That stuff is core to Star Trek, and don't try to tell me different, I'm in sales and I don't need to be sold a bunch of bull. We kind of went through this same mess with Smiley over at SoE when the Station Cash Store was launched, but they paid ATTENTION to the customer base and started trying to retain people, not run them off. So far, SoE is back on the right track in my book.
it is not that ironic Dstahl is the new guy. the last guy Zinc I would not trust him. you could say I'm giving dstahl the benefit of the doubt because of how new he is. this can change easy, depending on his actions. but I don't look at the title of the person, I look at the person himself, and that is something that everyone should do. look at a person's soul to get a measure of the men, not at what he wears, what he drives, or what is his title.
also John Needham is captain of the USS. Cryptic, and Jack Emmert is his second officer.
one ferengie and one talking bubblehead guess whos who
The thrust of the gamers is the long term problem they gonna have to deal with i know for a fact a gaming commuinty im part of wount ever play a SOE game after the swg mess... and they well over 200 ppl and with family and friends and kids...
my mistake i should have called it USS STO, as there s also the USS CO
i have no beef against Mr Stahl, he s much more open to discussion and communicating than his predecessor. I agree Mr Stahl seems to be a good person but i try not to forget that he has a job to perform...his primary function is to make STO successful and profitable. And once again he most likely knew or maybe decided himself to add slots/ character and the 2 ships in the C store. I don t see the C store dudes(who ever they are) doing this without his approval...he maybe did not have the choice either...need cash, lowering subs, .goal to reach etc...
so i had to rewrite a little the first episodes and add the second one...and all for free... no Venatici store BS...
Fleet Admiral CEO: Thank you Admiral COO for coming in such a short notice
Vice Admiral COO: it s a pleasure sir, how can i help you today.
Fleet Admiral CEO: i ve received some report from Admiral CFO(chief financial officer) from Section Gr33d... the USS CO is not doing very well and the USS STO while barely out of the shipyard is already showing signs of...
Vice admiral COO: i know sir...i ve been informed as well. And we are building a third ship at the moment...
Fleet Admiral CEO: We really need to prove to President Atari,we can make this working and get some additional founding.
Vice Admiral COO: let me contact the Capt of the USS STO to make sure the engine is at full capacity and if we can squeeze a bit more from it
Later on via secure subspace channel:
Vice Admiral COO: Good morning Capt
Capt Exec Producer: Good morning Admiral, first of all thank you again for giving me my first ship. She s beautiful(and somehow empty)
Vice admiral COO: you well deserved it, your positive connection with the player base is very important in this type of assignment. I m going to give you your first assignment...
Capt Exec Producer: i m listening Admiral.
Vice Admiral COO: Section Gr33d has reported some very unpleasing news... the figures are not the one we were expected from your ship with a such big IP associated. You need to make more money a way or another...i should not remind you what happened to your predecessor....
Capt Exec Producer: No sir, i ll be sure to do whatever it takes to brings the numbers up... You won t be disappointed. You can trust me
Vice Admiral COO: it would not serve your interest... COO out
A hour later at a staff meeting aboard the USS STO
Capt Exec Producer: Alright Admiral COO contact me, we need to make more doh because blablabla... i m listening to your suggestions
Lt Commander marketing: well we can add more stuff into the C store for big bucks, the player base seems to buy anything we throw at them and the Galaxi X turned out to be a pretty good deal(for us)
Commander accounting: this is a great idea, is there a way to add some more things into the C store without making them from scratch?(it s just cheaper)
Lt Commander design and arts: i think my team can make a couple of ships they really want... it would not be that difficult as they already exist.
Lieutenant programming and stuff: i believe it should not be too long to add slots for more BO/ships and customs. it s already in game.
Lt Commander Marketing: very good Lt, i think we can even sell them per Character and not per account... it makes a lot of sense to me
Capt Exec Producer: excellent, i like all these ideas, yes Ensign community ...do you have anything to say....
Ensign Community: i don t think the players are going to like this very much....but i ll do my best to lock negative threads and relocate some of them to some overlooked part of the forums
Capt Exec Producer: Perfect Ensign, Well Gentleman i want a couple of these ships into the C stores at a good price and add slots per characters.... make it so
Few days later in the STO captain office:
Capt Exec Producer: ok the ships are nearly ready and the slots for characters only are good to go...very nice... let s informed the player base about this decision...via subspace internet.
(tapping on his com-badge) Lt C-store this is the captain, you have my authorization to launch the additional BO/ ships/ costumes on the C-store...
Lt C-store: Sir, yes Sir
Later on
Ensign Community: Captain, this is Ensign Community, i think we have a problem...
Capt Exec Producer: Yes Ensign, what is happening?
Ensign Community:the players are expressing some serious concerns about the additional slots being per character only...and the news about paying for cannon ships is well taken either. i have more than half dozen of threads about it. Do you want me to engage pattern lock and under carpet?
Capt Exc Producer: Damn it...Bridge, RED ALERT. what do they expect... having everything for free... Ensign community Wait for few hours then start the forum cleaning. we need to leave them the impression they can still express their feelings. i have an idea. Exc Producer out
Computer, which one of the 3 different additional slots are the least profitable?
USS STO Computer: bip bip noise... from my calculation the 2 Costume additional slots should be the least profitable.
Capt Exec Producer: (Com-badge)To all senior officers, would you please join me in the conference room at once.
In the USS STO conference room
Capt Exec producer: The community did not like our last C store point spending attempt. we are going to make some tough decisions...Ensign Community, tell the players we are going to make the Costumes slots per account. that should calm them down a bit. Lt C_store pull the add. costume slots from the C store please until they can work for an acount
Lt C store and Ensign Community: Sir yes sir
Commander Accounting: Sir, if i may, this is going to lower our profit...Section Gr33d will not appreciate at all...
Lt Commander Marketing: I concur
Capt Exec Producer: i know that well, but we need to throw them a bone or they are not going to buy anything...any other idea?
Commander Accounting: at the same time it would be wise to get the tribble thingy running with some nice stuff on it.
Lt Programming and stuff: very well sir. i ll add the interiors in the next build...May i ask you why sir?
Commander Accounting: we need a very good diversion this time as i have more money to take away from them in the near future. Just can t have everything this time, i agree with you captain.
Capt Exec Producer: Hmm i don t like this very much, but we don t have much choice, in the same time i will tell them i m working on a POTENTIAL way to get the ships in game as well. That s it for now. You have your orders. Dismiss
To be continued...
every characters are fictional and do not reflect reality at any time...if it does it s just a coincidence...
alright... that s it for now... i had few good laughs while writing this... i wish i could draw something... a cartoon would be so much better. I still have to Introduce Lt Commander Dev. and some others... if you have any ideas... fell free to do so...until i get the boot i guess...
I understand that he has a job to do, but at the same time I think he is more down to earth about the players. he knows that if you tick off all of your players you lose a lot of money. I think he is getting a lot of pressure form the upper people. ( and it sounds like the accountants are doing their best to call the shots. ) but when makes comments about trying to negotiate a way for us to earn C-store points in game, but the bean counters are giving him trouble you have to feel that is he is trying. now if he does it or not is a different story, but for now I'm going to give him the benefit of the doubt, and at the same time I'm going to continue to support him my baking threads, and comments about wanting to earn C-store points in game.
That was awesome (and probably quite accurate)! I personally stopped trusting Cryptic after the whole C-Store Exclusives thing left a bad taste in my mouth. I send them a message every week asking for an explanation for their somewhat arbitrary policies and I get ignored or canned responses. It's very irritating.
if you have that much of a problem with the C-store and the way cryptic handles the game then there's a simple solution dude. cancel your subscription and quit playing. your feed back is appreciated but your attempt to get people to stop spending money in the c-store is not appreciated.
The stuff in the cstore hasn't affected the game whatso ever far as game balance and I for one love the store. again I repeat if you dont' like the cstore no one is twisting your arm making you buy anything nor is anyone forcing you to pay to play this game.
Basically, if dstahl manages to get something going like your merit/CP conversion rate, I'll take it as a sign that Cryptic is turning around for the better. If not, then I still have enough built up goodwill for dstahl personally to believe that he tried, but if even he in his position can't get things turned around then I'm never giving a cent to Cryptic/Atari again.
and you know what the people who run atari/cryptic won't shed a tear. Its their game their rules and they run it the way they want and they are in the business to make money not bow down to every little thing this person and that person wants. If they give in to this demand then they will have this fool wanting them to give in to this demand and then that demand and then the list goes on. At some point a fine line has to be drawn at where to give in to. And it seems that when Cryptic won't give in to a bunch of people in these threads people want to throw a fit and cry about quitting and how they will never buy another cryptic game or how they can never trust cryptic again because cryptic won't give in to their wishes.