Playable Liberated Borg Captain was for PRE-ORDERED lifetime subs. I would not have pre-ordered the llifetime sub otherwise. I think it is unfair to allow people who did not pre-order the LT sub to get the race. We took more risk and got the reward...playable borg captain. For the new lifers, welcome to STO but don't cry to billing to get your Borg...
...if that's the way it's going to be though, maybe I should stop this whole referral nonsense and just QQ to billing to get my Galaxy-X?
I take this to issue, but all the other "Pre-Order" bonuses have changed to "Vendor" bonuses.. so why not the Liberated Borg. Getting $300 per head would enlarge the "permament' player base, and thus ensure longer long-term longevity.
In the long-term interest of the game, I would say let the new Lifers have the Borg.
...were 4 months in already. What does it matter to you if a new life time subscriber gets liberated Borg? Is it going to alter your enjoyment of the game. Liberated Borg either needs to be permanently linked to life times subs and any life time sub new or old gets it, or it needs to be in the CSTORE. It should be in the C-Store already actually and shame on Cryptic for not opening it up to more people. While were at it, i want to buy the Mirror Universe uniform, and the Borg Bridge Officer. Those are the only other 'pre-order' perks I want.
Remember the fiasco with Hellgate London where the Lifers wouldnt agree to play nice and next thing you know its a dead game??
I am a life time subscriber to STO and I say let the masses have the Liberated Borg if they want it.
I am a pre-order lifer and I would have no problems if the Liberated Borg ended up being offered for ALL lifers, no matter when they bought it. They did shell out $60 more than we did, after all. As long as it's not put up in the C-Store, I don't care what they do with it.
They ARE giving these out, as per the evidence gathered in this thread.
So it doesn't matter if one "Thinks" someone should get this, if they have a LT and "contact billing" apparently they get a Borg Captain. (Just Check the links in the OP.)
Well, I know I'm going to start complaining now to Billing so I can get the Galaxy X !
Awesome ! You guys busting your TRIBBLE out there trying to get subs, you won't feel bad when I post on the forums I got it and didn't have to do anything but be a big whiner and cry to billing ?
You'll stud up like the other lifers who've posted here and said they wouldn't mind if one of the perks they were sold as a part of an exclusive offer becomes normalized...
They ARE giving these out, as per the evidence gathered in this thread.
So it doesn't matter if one "Thinks" someone should get this, if they have a LT and "contact billing" apparently they get a Borg Captain. (Just Check the links in the OP.)
actually they arent giving them out to everyone contacting them :P be interesting to see some others posting similar, but here goes:
i got my LTS an hour after the offer died. was not able to get it before that, and missed by an hour due to timezone confusion. i contacted billing about this, and it seems it would depend on who answers you, because they guy i got assured me in no uncertain terms that there was absolutely nothing billing could do for me.
after a second unsuccessful attempt it seems that aussie LTS paid for an hour after offer expiration doesnt rank high enough to earn a borg captain
actually they arent giving them out to everyone contacting them :P be interesting to see some others posting similar, but here goes:
i got my LTS an hour after the offer died. was not able to get it before that, and missed by an hour due to timezone confusion. i contacted billing about this, and it seems it would depend on who answers you, because they guy i got assured me in no uncertain terms that there was absolutely nothing billing could do for me.
after a second unsuccessful attempt it seems that aussie LTS paid for an hour after offer expiration doesnt rank high enough to earn a borg captain
If this was the case and you truly purchased an hour after the offer expired, I think that you should be the exception to the rule.
well according to billing there is no exception, even in my case lol. the guy corresponded with me a few times, and said that although he could sympathise, there would be no borg captain for me.
not my biggest concern, although it would have been nice to have one, my biggest issue atm is 4 character slots for 850 points, after spending 1500 points on 6 :P just logged in to discover that one lol
well according to billing there is no exception, even in my case lol. the guy corresponded with me a few times, and said that although he could sympathise, there would be no borg captain for me.
Well I have posted THREE AT LEAST people that HAVE gotten it. These THREE have bought the LT WELL AFTER an hour after.
Now, I have proof they DID GET THEIRS. Do you have the ticket number you sent to billing to prove you did the same?
I find it odd that ONE person has said they couldn't get it. Just sayin'
Anyway, if what you say is true:
We have ONE person that did not get it.
We have AT LEAST THREE people that DID.
Odds say I am right, and you are wrong. Oh, and so does the evidence in this thread...
wow, so 3 people got it, and i posted i didnt, so i am obviously lying? cool story bro
you do realise that customer support in any industry is usually down the the individual CS person in a lot of cases. those 3 may have got lucky, or maybe im just unlucky. but either way, i do not have a borg captain, and have contacted billing over it. first time tech support directed me there, was about 2 days after i paid for my LTS, and the last time was a week or so ago when a mate pestered me to try again.
either way, i have been unsuccessful.
thanks for calling me a liar though, based on small numbers in a fairly decent sized population
Well, I know I'm going to start complaining now to Billing so I can get the Galaxy X !
Awesome ! You guys busting your TRIBBLE out there trying to get subs, you won't feel bad when I post on the forums I got it and didn't have to do anything but be a big whiner and cry to billing ?
You'll stud up like the other lifers who've posted here and said they wouldn't mind if one of the perks they were sold as a part of an exclusive offer becomes normalized...
Right?
RIIIGHT?
:rolleyes:
Regards,
Heh... actually, personally? No, I wouldn't mind one bit. For all the insanity and ill-advised marketing decisions surrounding the R5F program and the Galaxy-X, anyone getting hold of the damn thing by any way possible would be the best way to put that crud to bed.*
So, knock yourself out, guy.
* - ObMinkRant: Of course, having it unlocked by in-game actions, say by earning a certain accolade, or a series of accolades, or through a particularly gruelling episode or a season's worth of episodes, would be perfect, rather than giving things away in ill-advised marketing programs or selling them on the C-Store.
It's sad that cryptic doesn't have the guts to tell people no i for one will not be preordering or in any hurry to get stuff i'll just complain til they give me what i want
Again, do you have the ticket to prove this? I have three people that had no Borg, then after contacting billing did have one. Check the Captains database, check their posts.
We have your word, not saying you are a liar, just asking you to provide as much proof to back up your word as I have done mine.
The Borg Captains which were only available to people who pre-ordered the lifetime sub are no longer available. The three individuals who did receive these past the end of that offer did so legitimately, through an error on our part.
We have corrected this error, and it will not be happening again.
Comments
...if that's the way it's going to be though, maybe I should stop this whole referral nonsense and just QQ to billing to get my Galaxy-X?
In the long-term interest of the game, I would say let the new Lifers have the Borg.
Remember the fiasco with Hellgate London where the Lifers wouldnt agree to play nice and next thing you know its a dead game??
I am a life time subscriber to STO and I say let the masses have the Liberated Borg if they want it.
They ARE giving these out, as per the evidence gathered in this thread.
So it doesn't matter if one "Thinks" someone should get this, if they have a LT and "contact billing" apparently they get a Borg Captain. (Just Check the links in the OP.)
Awesome ! You guys busting your TRIBBLE out there trying to get subs, you won't feel bad when I post on the forums I got it and didn't have to do anything but be a big whiner and cry to billing ?
You'll stud up like the other lifers who've posted here and said they wouldn't mind if one of the perks they were sold as a part of an exclusive offer becomes normalized...
Right?
RIIIGHT?
:rolleyes:
Regards,
actually they arent giving them out to everyone contacting them :P be interesting to see some others posting similar, but here goes:
i got my LTS an hour after the offer died. was not able to get it before that, and missed by an hour due to timezone confusion. i contacted billing about this, and it seems it would depend on who answers you, because they guy i got assured me in no uncertain terms that there was absolutely nothing billing could do for me.
after a second unsuccessful attempt it seems that aussie LTS paid for an hour after offer expiration doesnt rank high enough to earn a borg captain
If this was the case and you truly purchased an hour after the offer expired, I think that you should be the exception to the rule.
not my biggest concern, although it would have been nice to have one, my biggest issue atm is 4 character slots for 850 points, after spending 1500 points on 6 :P just logged in to discover that one lol
Well I have posted THREE AT LEAST people that HAVE gotten it. These THREE have bought the LT WELL AFTER an hour after.
Now, I have proof they DID GET THEIRS. Do you have the ticket number you sent to billing to prove you did the same?
I find it odd that ONE person has said they couldn't get it. Just sayin'
Anyway, if what you say is true:
We have ONE person that did not get it.
We have AT LEAST THREE people that DID.
Odds say I am right, and you are wrong. Oh, and so does the evidence in this thread...
you do realise that customer support in any industry is usually down the the individual CS person in a lot of cases. those 3 may have got lucky, or maybe im just unlucky. but either way, i do not have a borg captain, and have contacted billing over it. first time tech support directed me there, was about 2 days after i paid for my LTS, and the last time was a week or so ago when a mate pestered me to try again.
either way, i have been unsuccessful.
thanks for calling me a liar though, based on small numbers in a fairly decent sized population
Heh... actually, personally? No, I wouldn't mind one bit.
So, knock yourself out, guy.
* - ObMinkRant: Of course, having it unlocked by in-game actions, say by earning a certain accolade, or a series of accolades, or through a particularly gruelling episode or a season's worth of episodes, would be perfect, rather than giving things away in ill-advised marketing programs or selling them on the C-Store.
Again, do you have the ticket to prove this? I have three people that had no Borg, then after contacting billing did have one. Check the Captains database, check their posts.
We have your word, not saying you are a liar, just asking you to provide as much proof to back up your word as I have done mine.
Again, never said you were a liar. I asked you to post proof to back up your claims, like I did
We have corrected this error, and it will not be happening again.
With that, I'm now closing this this thread.
Thanks,
Q