disconnected when switching maps space/ground

cxeronockx

Since the last update/maintenance and release of the new content, I regularly have on both my 2 LTS account and 1 F2P account that changing a map takes a long time, which causes the connection to be broken, this mainly happens with me when changing a space map to a ground map and vice versa. But can also happen between two space maps or two ground maps and then I have to log in again to continue, even if I am on a mission, once I have logged in again I get an error message that an error has occurred (picture attached ).



If it concerns a mission, I can continue playing after logging in.

britcanuck

This sometimes happens to me as well, even before the update. Normal Login should get you back in straight away. I tried Safe Login the first time I got this, and had to start the mission over. Hope that helps.

cxeronockx

britcanuck#5122 wrote: »

This sometimes happens to me as well, even before the update. Normal Login should get you back in straight away. I tried Safe Login the first time I got this, and had to start the mission over. Hope that helps.

I always choose the normal login, especially when I was on a mission. But it is quite annoying if it happens several times during a mission, especially during the last new one.

cxeronockx

You would almost think it's getting worse by the day, I can hardly play any missions or tfo anymore without being disconnected from the game server and sometimes even now I don't even have to switch maps but that it already happened during loading and I keep getting the same error message as in the image I posted in my first post. If I choose the normal login then I can play the mission normally and if it concerns a tfo it has already progressed quite a bit.

baddmoonrizin

/moved

fewzz

I play the game with a friend and we do the TFO's all night, but i always get the loading timer going really slow and after it gets to about 4% and after a good few minutes it kicks me, i can then log straight back in, sometimes its unplayable, my friend has no problems but i have had it for years, sometimes its worse than other times.
Ive played STO since beta but not sure how long i can put up with it now as last night i got thrown back to login screen every single map change.

ussvaliant2

fewzz wrote: »

I play the game with a friend and we do the TFO's all night, but i always get the loading timer going really slow and after it gets to about 4% and after a good few minutes it kicks me, i can then log straight back in, sometimes its unplayable, my friend has no problems but i have had it for years, sometimes its worse than other times.
Ive played STO since beta but not sure how long i can put up with it now as last night i got thrown back to login screen every single map change.

I'm getting that a lot where the timer on the loading screen crawls to a halt and then disconnects me yet I can log straight back in no problem. Majority of the disconnections are when warping to the research lab space map or beaming to ground but does happen in TFO's as well

phoenixc

Same thing here, getting to TFOs is not too bad but any map change in a mission is almost impossible without getting dumped to the login screen.

ussvaliant2

Has the timer on turning over on single digits. Whilst this was in motion checked my BB Speed and was reported as 145mbps/40mbps.

So I don't know if it's my PC or the game. I have now changed to a wired connection instead of Wifi.

I will be upgrading my PC in the next couple of months but I've extremely reluctant to get one with all the bells and whistles as this game has always been iffy since I started playing back in 2011

erdi

It seems to be getting worse, at least for me, that's why with every change of map(space or ground) I was sent back to the login screen after having to go through a rather long wait and then game server disconnect and after logging back in I get the same error like the OP and I can temporarily continue normally. I myself expect to get such an AFK ban in a tfo or a leavers ban soon.

pottsey5g

Its not as bad as it used to be for me but still happens every so often. As others have said we can tell when its going to happen by looking at the 100% loading screen. When the load timer ticks over in single digits 9 times out of 10 we will get kicked out of game.

ussvaliant2

New PC purchase coming tomorrow so we shall see if it's this PC or the game because it has occurred on 2 separate Broadband providers.

ussvaliant2

New PC seems ok further testing needed mainly in the Dyson Battlezone however I may have gone overkill with the specs

AMD Ryzen 9 7900X 12-Core Processor
32gb ram
Nvidia RTX 4080 16GB

gefrast

I doubt it's a pc hardware issue, because after relogging suddenly the same map switching loading screen usually will load fast and smoothly again.

cxeronockx

I must honestly say that lately, weeks, I've been really disappointed in such a way that I'm just playing my daily mission of the event and the endeavors. Why? Well, just because of the many disconnects from the game server when changing maps from ground to space and vice versa, I keep getting the error message as in my first post. I used to be able to easily play STO for eight to twelve hours straight without any interruption or disconnection, now....with difficulty an hour and several interruptions in the connection to the servers.

addendum June 15: I now also get it with ground to ground as space to space maps