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Login Access Issues [5/26]

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  • bengusbengus Member Posts: 0 Arc User
    edited May 2015
    Systems:
    • Resolved an issue that would allow certain players to achieve a 17x greater degree of server stability than was intended
      • Players will now connect at the same rate, regardless of location or connection speed
      • As a means of more accurately communicating this information, UI elements have been added in the form or a red dot

    Yeah, I know... Iconians beat me to it. :P

    HAH!!!!! Now that's comedy
  • midniteshadow7midniteshadow7 Member Posts: 787 Arc User
    edited May 2015
    tfomega wrote: »
    It has been 1 hour 20 minutes of your stated 2 hour outage. Hope you are still on schedule.

    The estimated 2 hours was not from when problems first happened - the estimated time that the servers are due up is still an hour away at 2pm PT
  • albertwesker45albertwesker45 Member Posts: 101 Arc User
    edited May 2015
    damm those iconian's they've sent a virus that's downed are server.
  • thisslerthissler Member Posts: 2,055 Arc User
    edited May 2015
    So the original thread on login issues and disconnects (wait, not original, that would be ancient history, but the one from April) that was semi converted to a lag issue thread and then abandoned by the OP, has been closed by a moderator, without any further information on...anything?

    Was the disconnect issue rolled into the lag issue and sure they're related and sure it's being addressed or not?

    Now we have a new shiny thread for the issues of 5-26. Cause last month is so, you know, lasts month.

    I don't see that answering those questions will be the straw that breaks the customer service back.

    Maybe I'm wrong. Maybe it's a really teeny back.
  • captaincelestialcaptaincelestial Member Posts: 1,925 Arc User
    edited May 2015
    So, like an hour from now (5PM in ET land.) :)
  • kimonykimony Member Posts: 571 Arc User
    edited May 2015
    Top Ten Reasons The Server is Down...

    10. Hamster's, still on last years calendar, thought today was a holiday.

    9. Somebody repeated the word "Gecko" 3 times

    8. Network administrators Jenga tower collapses injuring 3 and disabling the servers.

    7. Even the servers are tired of the grinding

    6. In a freak occurrance, all the random discoonnects occur simultaneously.

    5. Server stuck in PVP queue

    4. Server was bought with Zen BEFORE probation ended and is now bound to character.

    3. Player spent Lobi on Dyson Science Destroyer, server died laughing.

    2. Server went looking for Sulu

    And the #1 reason the server is down..

    1. Iconians... The pixelated kind.

    :P

    #SaucersForever #TrianglesCutDeep #TeamBeta #ShipOneisNumberOne
  • hivercidehivercide Member Posts: 67 Arc User
    edited May 2015
    vern1701 wrote: »
    It would have been nice to get advanced warning. Also, this could not wait until regular maintenance on Thursday?

    The very nature of an "emergency shutdown" implies heavily that they didn't plan it. Do you seriously believe that shutting off the servers for an emergency is something that they even CAN plan in advance?
  • xtern1tyxtern1ty Member Posts: 796 Arc User
    edited May 2015
    anazonda wrote: »
    Have you tried the "John Sheppard method of Computer repair"?

    You mean This kind? lol
  • otisnobleotisnoble Member Posts: 1,290 Arc User
    edited May 2015
    The server always crashes when the Forum population gets below 3.
    Fleet Admiral Stephen
  • trekkerchicktrekkerchick Member Posts: 0 Arc User
    edited May 2015
    kimony wrote: »
    2. Server went looking for Sulu

    Okay, I laughed way harder at this than I should have >.>
  • breadandcircusesbreadandcircuses Member Posts: 2,355 Arc User
    edited May 2015
    bengus2 wrote: »
    HAH!!!!! Now that's comedy

    I know right? That guy's typos are atrocious... like going back and fixing it is going to fool anyone!

    :D
    Ym9x9Ji.png
    meimeitoo wrote: »
    I do not like Geko ether.
    iconians wrote: »
    With each passing day I wonder if I stepped into an alternate reality. The Cubs win the world series. Donald Trump is President. Britain leaves the EU. STO gets a dedicated PvP season. Engineers are "out of control" in STO.​​
  • xraiderv1xraiderv1 Member Posts: 487 Arc User
    edited May 2015
    *resets solitare game and deals himself his 12th hand* oh the good old days when we had only ourselves to blame for the hardware not working right...anyone remember blowing into their nintendo consoles for hours on end just to get in all of 10 minutes of time with super mario?
    Murphy's laws:
    1- Murphy’s Law tells us that anything that can go wrong will go wrong.
    2- And anything that does go wrong will get progressively worse.
    3- And if you survive the first two laws it’s time to panic.
  • midniteshadow7midniteshadow7 Member Posts: 787 Arc User
    edited May 2015
    thissler wrote: »
    So the original thread on login issues and disconnects (wait, not original, that would be ancient history, but the one from April) that was semi converted to a lag issue thread and then abandoned by the OP, has been closed by a moderator, without any further information on...anything?

    Was the disconnect issue rolled into the lag issue and sure they're related and sure it's being addressed or not?

    Now we have a new shiny thread for the issues of 5-26. Cause last month is so, you know, lasts month.

    I don't see that answering those questions will be the straw that breaks the customer service back.

    Maybe I'm wrong. Maybe it's a really teeny back.

    That thread started to get muddied with todays ObjectDb issue - to ensure it remains on topic I closed it. As nobody can login allowing people to continue to post to that thread with todays shutshown would only devalue it. Threads can be reopened later.
  • captaincelestialcaptaincelestial Member Posts: 1,925 Arc User
    edited May 2015
    Somewhere..., in the Macroverse, people are having a laugh at us while we wait for the Server(s) to be up and running.
  • stevewolostevewolo Member Posts: 10 Arc User
    edited May 2015
    damn it Scotty, do something, this Tyken Rift is draining all our powar !!
    :D
    - Laureline
  • andrewawestandrewawest Member Posts: 9 Arc User
    edited May 2015
    While they're at it... here's what I would like to see fixed:

    -For the Exchange to refresh consistently after I purchase an item.
    -For the Exchange sub-category to not move to Deflector after I purchase a Ship Weapon
    -For the Exchange category to not move around while DOff'ing.
    -For Schimtar to not CTD when using Assimilated Impulse visual effects.
    -Not getting stuck in the star when exiting a system.
  • sylkrodesylkrode Member Posts: 87 Arc User
    edited May 2015
    It's just this simple; Cryptic needs to stop (or at least take a break from) hiring shiny new voice talents and start putting some of it's allegedly massive profits into getting the game back into fighting shape; starting with bigger, more advanced severs.
  • captmal105captmal105 Member Posts: 14 Arc User
    edited May 2015
    sylkrode wrote: »
    It's just this simple; Cryptic needs to stop (or at least take a break from) hiring shiny new voice talents and start putting some of it's allegedly massive profits into getting the game back into fighting shape; starting with bigger, more advanced severs.


    I agree 100%, I mean come on the last big news was the return of Nog? Was there anyone who was truly excited for this besides Aron Eisenberg?
  • eristhevortaeristhevorta Member Posts: 1,049 Bug Hunter
    edited May 2015
    It's a bit funny. Last night Switzerland had time outs of the login server / account server, and now the whole server is timing out for everyone. I still don't think Swisscom was in error last time, especially now because everyone can't log in anymore. This is happening a bit too often lately, also the lag hasn't really decreased. :( Sad to see it, I hope it's getting better soon.
    "Everything about the Jham'Hadar is lethal!" - Eris
    Original Join Date: January 30th, 2010
  • midniteshadow7midniteshadow7 Member Posts: 787 Arc User
    edited May 2015
    captmal105 wrote: »
    I agree 100%, I mean come on the last big news was the return of Nog? Was there anyone who was truly excited for this besides Aron Eisenberg?

    Yep, I was!
  • thetaninethetanine Member Posts: 1,367 Arc User
    edited May 2015
    boggiexyz wrote: »
    the little fella needs a holiday

    http://oi59.tinypic.com/2upzos6.jpg

    Ha! Good one. That reminds me of Bill the Cat, from Bloom County! ;D

    http://imgur.com/3xxDdXf
    STAR TREK
    lD8xc9e.png
  • enterprise1701axenterprise1701ax Member Posts: 209 Arc User
    edited May 2015
    sylkrode wrote: »
    It's just this simple; Cryptic needs to stop (or at least take a break from) hiring shiny new voice talents and start putting some of it's allegedly massive profits into getting the game back into fighting shape; starting with bigger, more advanced severs.

    Yes, that would be a great first step!
  • trekkerchicktrekkerchick Member Posts: 0 Arc User
    edited May 2015
    sylkrode wrote: »
    It's just this simple; Cryptic needs to stop (or at least take a break from) hiring shiny new voice talents and start putting some of it's allegedly massive profits into getting the game back into fighting shape; starting with bigger, more advanced severs.

    I think they only way they will ever do that is if they stop adding, and tone down on the Traits and Spec procs that are causing most of the instability issues in the first place.

    "The more they overthink the plumbing, the easier it is to stop up the drain"
    -Montgomery Scott
  • schloopdooschloopdoo Member Posts: 373 Arc User
    edited May 2015
    I'm sure we can find a happy middle ground, where former Star Trek cast members find gainful employment in the exciting field of server maintenance. Marina Sirtis' rent isn't going to pay itself.
  • belidosbelidos Member Posts: 452 Arc User
    edited May 2015
    thissler wrote: »
    So the original thread on login issues and disconnects (wait, not original, that would be ancient history, but the one from April) that was semi converted to a lag issue thread and then abandoned by the OP, has been closed by a moderator, without any further information on...anything?

    Was the disconnect issue rolled into the lag issue and sure they're related and sure it's being addressed or not?

    Now we have a new shiny thread for the issues of 5-26. Cause last month is so, you know, lasts month.

    I don't see that answering those questions will be the straw that breaks the customer service back.

    Maybe I'm wrong. Maybe it's a really teeny back.

    This has nothing to do with those previous issues, this is about the fact that tonight a couple of hours ago the servers died completely, those previous issues weren't stopping every single player from playing just a portion, this is an emergency situation that is way more serious.
  • pwlaughingtrendypwlaughingtrendy Member Posts: 2,966 Arc User
    edited May 2015
    belidos wrote: »
    This has nothing to do with those previous issues, this is about the fact that tonight a couple of hours ago the servers died completely, those previous issues weren't stopping every single player from playing just a portion, this is an emergency situation that is way more serious.
    Well, clarification being that the server didn't die completely. We just were seeing some errors popping up on the ObjectDB and we needed to take that down in order to ensure that no bigger issues come up.
  • trcsimperfitrcsimperfi Member Posts: 5 Arc User
    edited May 2015
    Well as Long as they don't say "it was to be installed next tuesday" I think were fine....
  • sylkrodesylkrode Member Posts: 87 Arc User
    edited May 2015
    Well as Long as they don't say "it was to be installed next tuesday" I think were fine....

    Actually, it would be Thursday. ;p
  • noshufflenoshuffle Member Posts: 271 Arc User
    edited May 2015
    belidos wrote: »
    This has nothing to do with those previous issues, this is about the fact that tonight a couple of hours ago the servers died completely, those previous issues weren't stopping every single player from playing just a portion, this is an emergency situation that is way more serious.

    They do !!! It has been pointed out by us, users of the game, that with each major update, the servers became more and more unstable. It has been asked by us to do something about those issues, whether it's getting new servers or even changing from provider/congent. No matter what and how much work it would bring along, the situation as it is now can't go on anylonger.
    OK, if I have to stay here for a while, your cieling ... looks idious.:D
  • thlaylierahthlaylierah Member Posts: 2,987 Arc User
    edited May 2015
    This is why we need to get rid of holidays.

    People mess things up enough without giving them a special day to slack.
This discussion has been closed.