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Items Lost Bug List

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  • rickdankorickdanko Member Posts: 470 Arc User
    edited April 2015
    Hmmmm. I just logged in and 7 unsold items came off the exchange and I was able to retreive all of them:

    Tricobalt mines
    Armor
    Ship shields
    A science kit module
    Datachip

    That's unusual.

    I'm not 100% sure, but I may have put these items on the exchange *after* the 4/21 update.

    Maybe this issue only affects items that were on the exchange when the 4/21 patch hit?

    Still not sure about bank/fleet bank items though.
    They're not really gone, as long as we remember them
    candle_burning.gif
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    Rayzee
    excellentawesome#4589
    torgaddon101
    raeat

    I'm allowed to disagree.
  • geographusgeographus Member Posts: 48 Arc User
    edited April 2015
    rickdanko wrote: »
    I'm not 100% sure, but I may have put these items on the exchange *after* the 4/21 update.

    Maybe this issue only affects items that were on the exchange when the 4/21 patch hit?
    That is the case. Some friends of mine are able to trade without any issues since they
    had almost no items in the exchange before the 4/21 patch.

    The items that were in there returned as blue, inaccessible boxes but everything that
    was put in after the patch sales and returns fine.
  • pops70pops70 Member Posts: 13 Arc User
    edited April 2015
    rickdanko wrote: »
    Shaka, when the bank failed.
    Best reply to thread!!:D going to have to swap out my beverage soaked keyboard though...
    Gamer formerly known as Grimbeard. SFC veteran.
  • jamjullisonjamjullison Member Posts: 15 Arc User
    edited April 2015
    rickdanko wrote: »
    Hmmmm. I just logged in and 7 unsold items came off the exchange and I was able to retreive all of them:

    Tricobalt mines
    Armor
    Ship shields
    A science kit module
    Datachip

    That's unusual.

    I'm not 100% sure, but I may have put these items on the exchange *after* the 4/21 update.

    Maybe this issue only affects items that were on the exchange when the 4/21 patch hit?

    Still not sure about bank/fleet bank items though.



    Yes the bug seems to not be occurring with items now but there is still the issue of the items we can't get and we can't even be sure they we will ever be able to get those. It likely will be a thing where they will just need to delete them. Regardless they need to find some way to compensate us for this huge bug.
  • jamjullisonjamjullison Member Posts: 15 Arc User
    edited April 2015
    deokkent wrote: »
    You think this is bad? HA! I don't know if I should tell you this.

    Hmm, you have the freedom to check out this information yourself, but I promise you it's not good for your conscience.

    Let me introduce you to the order of persistence.

    I recommend you read crash to desktop threads for season 7/8/9 :D.


    Actually I dealt with the crashing issues a lot until I did a windows update recently. That seemed to fix my crashing issues I was having with the game.
  • jamjullisonjamjullison Member Posts: 15 Arc User
    edited April 2015
    deokkent wrote: »
    Maybe I will tell you. The point of that whole exercise was, people were locked out of the game (many of them paying customers) for weeks on end after a big patch had occurred. A lot of those players missed events, special one time rewards, sales etc because they couldn't login at all for weeks. Season 8 crash locked players out of the game for close to 2 months. Do you suppose they received any compensation in the form of zen or ec or whatever? The obvious answer is an obvious NO! :D.

    Trust me, it's a waste of energy to feel entitled to anything in this game.


    Don't they realize by TRIBBLE us over like this, and like you just said before, that they risk losing players?
  • rickdankorickdanko Member Posts: 470 Arc User
    edited April 2015
    "TRIBBLE us over" implies intent. For all of Cryptic's faults, and they are many, they don't intentionally plant bugs to keep us from playing.

    I'm sure they know that the "fair weather players" will go find something else to do. I'm sure they'd be happy about that. Any business is happy to lose the freeloaders.

    The whales that spend the big money? They'll probably stick around. They have too much invested in this game to leave now.

    I understand that expecting compensation is a bit like resistance...futile.

    I would like an apology though. But hey, remember that old saying?

    " 'Cryptic' means never having to say you're sorry. "
    They're not really gone, as long as we remember them
    candle_burning.gif
    Plasma Nugget
    Rayzee
    excellentawesome#4589
    torgaddon101
    raeat

    I'm allowed to disagree.
  • dkratascodkratasco Member Posts: 585 Arc User
    edited April 2015
    Account bank at @Landerhow, four items affected (personal weapons/armors/shields don't remember what exactly)
  • vyconis81vyconis81 Member Posts: 42 Arc User
    edited April 2015
    Not sure what I'm missing but there are two slots in my Account Bank that I cannot move items to or from. I am not sure what was even there originally as it's either lockboxes or items I want to move from my main to my alts or vice versa.

    @vyconis81
  • badkrisswolfbadkrisswolf Member Posts: 12 Arc User
    edited April 2015
    Don't remember all the items

    2 repository on fleet's bank

    Fleet name : La Flotte des Noob

    ok with a name like this, what did you expect ? :D:D ;)
  • calexistacalexista Member Posts: 95 Arc User
    edited April 2015
    rickdanko wrote: »
    "TRIBBLE us over" implies intent. For all of Cryptic's faults, and they are many, they don't intentionally plant bugs to keep us from playing.

    I'm sure they know that the "fair weather players" will go find something else to do. I'm sure they'd be happy about that. Any business is happy to lose the freeloaders.

    The whales that spend the big money? They'll probably stick around. They have too much invested in this game to leave now.

    I understand that expecting compensation is a bit like resistance...futile.

    I would like an apology though. But hey, remember that old saying?

    " 'Cryptic' means never having to say you're sorry. "

    I may not be a whale myself but have purchased 10+ character slots, Numerous Ship, Bridge and DOff slots, Many of the Escorts, KDF ships, Romulan ships, Shuttles, Keys, a couple of Bridge officers, and a few terms of sub time. Easily $1000 into the game since it went F2P. I am on the verge of quitting over this. They need to get it fixed or at least keep us updated. Not just have us posting about the issue for over a week and not hearing anything about progress being made to resolve the issue. As it sits now I may not ever put any more money into the game if I stick around. My time playing the game this last week has really dropped from when my internet lets me to logging in for setting up crafting research then logging off while waiting for the fix so that I can utilize what I spent the time getting for my delta recruits but can't access in my fleet bank and Account bank.

    I am at least exempt from teh Exchange part of the bug since I don't really use the exchange often.
  • retepeladretepelad Member Posts: 43 Arc User
    edited April 2015
    @P.Dale

    Account Bank with 15+ items blank, plus email/exchange returns
  • jentman1jentman1 Member Posts: 3 Arc User
    edited April 2015
    Missing from account bank Approx 90 Dilithium VIP Tokens Account: @Jentman1
  • warchild126warchild126 Member Posts: 0 Arc User
    edited April 2015
    @warchild126 is main character 40 items missing or cant take item out of mail box.also account shared is missing or darken out items.

    my other 3 toons are having same problem.all in all over 100+ items are missing or errors from email/exchange returns. thx
  • captainpurplecaptainpurple Member Posts: 90 Arc User
    edited April 2015
    Well, new patch notes are up for tomorrow. Supposedly the fix for this is in. Let's hope so.
    free jkname
    bergins wrote:
    "General Server Stability" means they are bolting the servers to the floor, right? Wouldn't you be upset if Branflakes were to go stumbling into the server room, knock a rack over, and bring the game down for a DAY? SO, they aren't scrwing it up, they are bolting it down.
  • manzorianmanzorian Member Posts: 2 Arc User
    edited April 2015
    When I access my Account Bank, I only have 1 slot available for storage. This applies to EVERY character I log on. All other slots are unable to have items placed. This wasn't an issue prior to this patch. Please correct.
  • geographusgeographus Member Posts: 48 Arc User
    edited April 2015
    Well, new patch notes are up for tomorrow. Supposedly the fix for this is in. Let's hope so.

    Betting 500 GPL that it gets worse. :D
  • rickdankorickdanko Member Posts: 470 Arc User
    edited April 2015
    I thought changes were migrated to Tribble/Redshirt first. Is this not the case?
    They're not really gone, as long as we remember them
    candle_burning.gif
    Plasma Nugget
    Rayzee
    excellentawesome#4589
    torgaddon101
    raeat

    I'm allowed to disagree.
  • khamseenairkhamseenair Member Posts: 2,633 Bug Hunter
    edited April 2015
    manzorian wrote: »
    When I access my Account Bank, I only have 1 slot available for storage. This applies to EVERY character I log on. All other slots are unable to have items placed. This wasn't an issue prior to this patch. Please correct.

    Probably means those slots are in use by the 'lost items' we're all experiencing. There is apparently a fix in today's patch, so check it again after that.
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    Join date is wrong, I've actually been around since STO Beta.
    True alters don't have a "main". Account wide unlocks for all unique event rewards!!
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  • rusty51rusty51 Member Posts: 1 Arc User
    edited April 2015
    Missing items in account bank. Have no list of the items. How can I clear the blank boxes I cant even use most of my account bank.
  • rickdankorickdanko Member Posts: 470 Arc User
    edited April 2015
    Well, the issue seems to be resolved, for me anyway. I see all items in my bank and fleet bank.
    I'm also able to retreive returned exchange items from a mail terminal.

    I know I'm never going to hear it (post a link if you find it), so I'll just say it.


    "Apology" accepted, Cryptic. :mad:
    They're not really gone, as long as we remember them
    candle_burning.gif
    Plasma Nugget
    Rayzee
    excellentawesome#4589
    torgaddon101
    raeat

    I'm allowed to disagree.
  • therealmttherealmt Member Posts: 428 Arc User
    edited April 2015
    lol how amateuristic, seriously people lost items? What about returning players? how am i supposed to know on all my 12 toons with filled inventories/banks if ive lost stuff?

    GG
    [SIGPIC][/SIGPIC]
  • khamseenairkhamseenair Member Posts: 2,633 Bug Hunter
    edited April 2015
    therealmt wrote: »
    What about returning players? how am i supposed to know on all my 12 toons with filled inventories/banks if ive lost stuff?

    The lost items were still technically there. They had a blank icon and couldn't be dragged out or give any info on hover, but you could still tell the slot had an item in it because it had a bluish tint to it and didn't have the tell tale grey angled piece in the top left corner which indicates an empty slot. So you'll be able to tell if you have items still affected.
    rcmfb95.jpg
    Join date is wrong, I've actually been around since STO Beta.
    True alters don't have a "main". Account wide unlocks for all unique event rewards!!
    Check my GitHub for details on STO forum themes: https://github.com/khamseen/PWEVan
    Get the Forums Enhancement Extension!
  • qziqzaqziqza Member Posts: 1,039 Arc User
    edited April 2015
    Thanks for getting that sorted out.. as you said you would.. all my items are once again visible and transferable :D
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  • zedbrightlander1zedbrightlander1 Member Posts: 13,708 Arc User
    edited April 2015
    Yup. Thanks for the fix. I got all of my stuff back.

    Well, as far as I know, I did. Really wasn't keeping track. :o

    :)
    f5cc65bc8f3b91f963e328314df7c48d.jpg
    Sig? What sig? I don't see any sig.
  • zeatrexzeatrex Member Posts: 212 Arc User
    edited April 2015
    Having issues with any items having gone missing?

    You've come to the right place to post! This is the official post for posting any issues in regards to the items being lost in the Season 10 Update.

    In order to help our teams find and resolve issues faster with the queue, this thread is made for reporting any issues with items missing. When posting about any issues you may be having, try to follow this format where applicable in order to keep information organized and readily available for the developers.

    =/\=

    What item(s) went missing? Please provide as concise a listing of information on what item(s) are no longer on your account.

    What characters did this affect? Please post both characters affected by the item loss and your account handle in the form of:

    [email protected]

    Thanks!

    ~LaughingTrendy
    zeatrex wrote: »
    What item(s) went missing?
    Homeworld Alliance which is my fleet also has many items from its fleet bank not appearing. I had 3 Xindi-Aquatic Narcine Dreadnought Carriers in my personal bank in one of my characters (her name is Karan S'jet) and they are not there anymore. Though, in the Fleet Bank with the missing items, the "block" of where the item should be seems to be there, if you were to click + hold that box a black square pops out which you can drag around. It is as if something is there but replaced by a "black box" icon. So the items are probably there though just not showing as their icons. The only tabs effected by this was the 2nd and 3rd tab in the fleet back. The rest of the tabs are fine, however I can not move anything around in those tabs at all, as in the items that are supposed to be there being a black box icon seem to take the space they are in.*

    However, the 3 Xindi-Aquatic Narcine Dreadnought Carriers which I had in my bank do not give this effect, I find it strange because I do not place anything in Karan's personal bank. The only items I had in her bank were these 3 carriers which I was saving for my alternative delta characters (which are 3 characters as well) until their rank let's them use it. I went to place some new items to the her personal bank AFTER the patch and that is where I noticed that I am missing the 3 Xindi-Aquatic Narcine Dreadnought Carriers. Other then the fleet items and my 3 Xindi-Aquatic Narcine Dreadnought Carriers, nothing else was effected.

    What characters did this affect?
    Karan S'[email protected] (had 3 Xindi-Aquatic Narcine Dreadnought Carriers in personal bank now gone mission).

    Homeworld Alliance Fleet (has the 2nd + 3rd slots bugged).

    I am very sad I lost the 3 Xindi-Aquatic Narcine Dreadnought Carriers, the fleet items I am sure is easy to restore in the fleet bank but I really would like to get my carriers back!
    I haven't gotten my 3 Xindi-Aquatic Narcine Dreadnought Carriers that were in my Karan S'[email protected] character personal bank, so what's up with that?
    :mad:
  • barbarian7767barbarian7767 Member Posts: 2 Arc User
    edited May 2015
    Thank you for transfering all my stuff back into inventories and fleets bank slots.
    Great work!


    Only the tactical consoles are mostly green now instead of blue.
    Can you fix this too?

    All 12 characters for @barbarian7767

    And fleets banks of:
    TE- Terran Empire
    TS- Tal Shiar
    KIA- Klingons in Action


    Thanks in advance.
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