"lets release delta rising with more new and improved brokena55 rubbish players wont be able to use,play,see or do. And stuff the bugs, dont fix them, leave them be till players cant do anything on maps infected, and when that happens, we'll just do what we did with Q's missions, nerf them. All in the meantime, we'll keep robbing people of their money, they're the ones silly enough to keep throwing the money at us, and they know we dont listen to feedback because we do what we want, who cares about the players? ROFL"
Couldn't have said it better myself.
Delta maybe rising, but Star Trek Online is drowning. Drowning in bugs!
I've been complaining about the game engine not rendering certain effects since well before LoR came out, issues with invisible warp plasma / grav wells, etc....
Nothing is more annoying to me than an invisible Area of Effect power (Eject Warp Plasma) that you are meant to fly around and avoid, kinda hard to do when you cant see it. ohh and yea Hazard Emmiters removes this, doesnt help when 3 enemy players are spamming it accross the map and HE has a 45 second cool down...
The Devs keep dumping new particle effects into the game that the engine cant handle, this now outdated engine which is actually the engine they just copy and pasted from champions online is now feeling the effects.
Soon STO combat PvP / PvE will be just a square block of light (our ship) and flickering borg cubes.....oh and of course they will keep their invisible 1 shot torpedos or whatever weapon is it (cant tell coz its INVISIBLE!).
Alrighty how about we quit with calling people names, calling them kids and what not?
Kthx. And PS - don't just bump a thread it's against the rules.
Breaking the rules gets FAST attention!! Too bad we don't get the same attention when we spend money for Zen only to have what we bought with it become useless due to a glitch in the game and no fault of our own.
If I owed Cryptic money I bet it would have been sent to collections within 60 days of it being late.
Or, if I sold Cryptic a defective product I'm sure they would not rest until I refunded their money.
The way I see it, Cryptic owes me for 6 glitched and un-useable KDF outfit slots.
And before anyone asks the stupid question, No I will not shut up about this until I get satisfaction! :P
ignore the thread and problem, it will go away so we dont have ta fix it
Yup.. classic. Nothing is fixed and nothing is calling to the devs attention. In the end, months passsed and finally, people forget about the problem and cryptic can succesfully said they "fixed" the issue xd.
But, that will be "normal" if we talk about other issues, issues that are not game-breaking. In this case, this is not a normal issue, and needs to be adressed. I hope cryptic knows this, because they will literally kill the game in the next expansion if this is not fixed by then lol. But i guess they dont care, since people will still play and charging zen all over the world. Even if they cant even see their own ship graphics in the screen. Sometimes i wonder if the 99% of the player base of this game are 10 years old kids (and i am not insulting anyone, just an observation) or just really rich people who doesnt care about anything else but having the lastest new powerful stuff. I mean, i cant see any other option besides those 2. Because if a really critical issue like this is ignored by a lot of players.. i cant imagine why the hell are they playing this game... seriously, it is a GREAT MISTERY. XD
Breaking the rules gets FAST attention!! Too bad we don't get the same attention when we spend money for Zen only to have what we bought with it become useless due to a glitch in the game and no fault of our own.
If I owed Cryptic money I bet it would have been sent to collections within 60 days of it being late.
Or, if I sold Cryptic a defective product I'm sure they would not rest until I refunded their money.
The way I see it, Cryptic owes me for 6 glitched and un-useable KDF outfit slots.
And before anyone asks the stupid question, No I will not shut up about this until I get satisfaction! :P
funny ding is i dont see any mention of bumping in the end user agreement, maybe he full of it
Yup.. classic. Nothing is fixed and nothing is calling to the devs attention. In the end, months passsed and finally, people forget about the problem and cryptic can succesfully said they "fixed" the issue xd.
But, that will be "normal" if we talk about other issues, issues that are not game-breaking. In this case, this is not a normal issue, and needs to be adressed. I hope cryptic knows this, because they will literally kill the game in the next expansion if this is not fixed by then lol. But i guess they dont care, since people will still play and charging zen all over the world. Even if they cant even see their own ship graphics in the screen. Sometimes i wonder if the 99% of the player base of this game are 10 years old kids (and i am not insulting anyone, just an observation) or just really rich people who doesnt care about anything else but having the lastest new powerful stuff. I mean, i cant see any other option besides those 2. Because if a really critical issue like this is ignored by a lot of players.. i cant imagine why the hell are they playing this game... seriously, it is a GREAT MISTERY. XD
Yup.. classic. Nothing is fixed and nothing is calling to the devs attention. In the end, months passsed and finally, people forget about the problem and cryptic can succesfully said they "fixed" the issue xd.
But, that will be "normal" if we talk about other issues, issues that are not game-breaking. In this case, this is not a normal issue, and needs to be adressed. I hope cryptic knows this, because they will literally kill the game in the next expansion if this is not fixed by then lol. But i guess they dont care, since people will still play and charging zen all over the world. Even if they cant even see their own ship graphics in the screen. Sometimes i wonder if the 99% of the player base of this game are 10 years old kids (and i am not insulting anyone, just an observation) or just really rich people who doesnt care about anything else but having the lastest new powerful stuff. I mean, i cant see any other option besides those 2. Because if a really critical issue like this is ignored by a lot of players.. i cant imagine why the hell are they playing this game... seriously, it is a GREAT MISTERY. XD
I'm not paying them anymore, i just forked heaps out not long ago, disappointing this is still not fixed to be honest
I believe God created the universe, because he knew we wanted to explore. So, he made us a playground...
OK folks, we are aware of your concerns about this issue. We are working on a fix. However, we don't have a big red "Fix It!" button. This kind of thing takes a lot of time and effort. At the same time, we have to keep producing new stuff to keep income flowing so that we can pay the folks who are working on fixing things.
Additionally, we have a relatively small company. For example, last I heard, Blizzard has more QA than Cryptic has people. There's a limited number of people who have the ability to work on this issue and they can only do so much work in a day. On top of that, they're human and so get sick now and then and need time off to get a break from work just like most of you.
We aren't ignoring the issue, or your concerns. It will just take time to fix.
If any of you are brilliant software engineers who know how to fix things faster, we are hiring.
OK folks, we are aware of your concerns about this issue. We are working on a fix. However, we don't have a big red "Fix It!" button. This kind of thing takes a lot of time and effort. At the same time, we have to keep producing new stuff to keep income flowing so that we can pay the folks who are working on fixing things.
Additionally, we have a relatively small company. For example, last I heard, Blizzard has more QA than Cryptic has people. There's a limited number of people who have the ability to work on this issue and they can only do so much work in a day. On top of that, they're human and so get sick now and then and need time off to get a break from work just like most of you.
We aren't ignoring the issue, or your concerns. It will just take time to fix.
If any of you are brilliant software engineers who know how to fix things faster, we are hiring.
Im great with computers, but im no programmer, altho it was my dream when i was a kid. For me to get the expertise, i would need years worth of studying at tafe/uni, so, it will just stay as a dream, otherwise i'd put in a app
I believe God created the universe, because he knew we wanted to explore. So, he made us a playground...
OK folks, we are aware of your concerns about this issue. We are working on a fix. However, we don't have a big red "Fix It!" button. This kind of thing takes a lot of time and effort. At the same time, we have to keep producing new stuff to keep income flowing so that we can pay the folks who are working on fixing things.
Additionally, we have a relatively small company. For example, last I heard, Blizzard has more QA than Cryptic has people. There's a limited number of people who have the ability to work on this issue and they can only do so much work in a day. On top of that, they're human and so get sick now and then and need time off to get a break from work just like most of you.
We aren't ignoring the issue, or your concerns. It will just take time to fix.
If any of you are brilliant software engineers who know how to fix things faster, we are hiring.
Thanks Frost for stopping by again, letting us know that this issue has not been forgotten.
If any of you are brilliant software engineers who know how to fix things faster, we are hiring.
LOL!! Love that part!
Sometimes all we need is for someone to do exactly as Frost did. Makes us KNOW that you guys are aware of the issues and are working on it.
The player frustration comes from reporting/posting problems only to be "seemingly" ignored because we do not get a reply from those in charge.
If you want a happier player base then stop making us feel like we are ignored, a simple reply can save a ton of frustration. Just saying.
Keep releasing content when this issue is still present is the same as ignoring the issue. Just saying. But yeah, some aknowledge words from the team is the perfect solution to calm everyone's anger lol.
Anyways im glad they at least "are working on a fix".
I can understand the development process as being a programmer for many years. What they're telling us all here is true. Takes many hours, days, weeks and months to correct bugs by debugging the issues. This issue is extremely a sensitive one, at times I just have to learn to live with it and hope the weapons are hitting the target when I am pressing "ALL WEAPONS FIRE"
OK folks, we are aware of your concerns about this issue. We are working on a fix. However, we don't have a big red "Fix It!" button. This kind of thing takes a lot of time and effort. At the same time, we have to keep producing new stuff to keep income flowing so that we can pay the folks who are working on fixing things.
Additionally, we have a relatively small company. For example, last I heard, Blizzard has more QA than Cryptic has people. There's a limited number of people who have the ability to work on this issue and they can only do so much work in a day. On top of that, they're human and so get sick now and then and need time off to get a break from work just like most of you.
We aren't ignoring the issue, or your concerns. It will just take time to fix.
If any of you are brilliant software engineers who know how to fix things faster, we are hiring.
excuses are like A**holes, everyone has one, and they all stink..
im sorry frost, but weve been hearing this gem since day one.. cryptics inability to properly manage and maintain their staff, game, and business does not constitute a free pass where year or more old bugs are concerned..
ive always said, cryptic needs to Sh*t or get off the pot...
adversely I do feel for yall who have to deal with people like me lol.. I know its not your choice weather you hire a proper staff or not..
excuses are like A**holes, everyone has one, and they all stink..
im sorry frost, but weve been hearing this gem since day one.. cryptics inability to properly manage and maintain their staff, game, and business does not constitute a free pass where year or more old bugs are concerned..
ive always said, cryptic needs to Sh*t or get off the pot...
adversely I do feel for yall who have to deal with people like me lol.. I know its not your choice weather you hire a proper staff or not..
True. Defera invasion map comes to mind, 4 year old bugs there
I believe God created the universe, because he knew we wanted to explore. So, he made us a playground...
OK folks, we are aware of your concerns about this issue. We are working on a fix. However, we don't have a big red "Fix It!" button. This kind of thing takes a lot of time and effort. At the same time, we have to keep producing new stuff to keep income flowing so that we can pay the folks who are working on fixing things.
Additionally, we have a relatively small company. For example, last I heard, Blizzard has more QA than Cryptic has people. There's a limited number of people who have the ability to work on this issue and they can only do so much work in a day. On top of that, they're human and so get sick now and then and need time off to get a break from work just like most of you.
We aren't ignoring the issue, or your concerns. It will just take time to fix.
If any of you are brilliant software engineers who know how to fix things faster, we are hiring.
Allow me to offer you some constructive criticism. In my opinion, Cryptic does a poor job of testing and bug fixing. Here's my impression of how Cryptic operates: rush each release; do minimal testing; launch full of bugs; patch after launch for a few weeks before moving onto something else. Whatever bugs and problems remain are put on hold indefinitely while you work on new content. This happens every release, resulting in a steady accumulation of bugs. You may say that it cannot be helped, because Cryptic has limited resources, but I believe the problem is that you have accepted, as a company, that the above way of operating is normal.
Although some things should take higher priority than others, Cryptic seems to have accepted as a corollary of this that some bugs can be put on hold indefinitely. I believe that many of your bugs are suffering from starvation, a concept normally applied to operating system processes and threads. Lower priority bugs are constantly being pre-empted by higher priority bugs and are hence never addressed. To prevent starvation, I suggest that you either age bugs so that they increase in priority over time or group multiple lower priority bugs together into one higher priority bug. When you have many small bugs that degrade the quality of the product, fixing them should be as important as new content.
Another problem is that Cryptic does a poor job of communicating with PWE customer support. A perfect example can be seen in this thread:
Customer support was supposed to get the ability to replace incorrect modules in trade-in fleet kits, so why do some customer support representatives not know about this?
Note that I do not blame you personally, crypticfrost, nor any other particular Cryptic employee, except those in an executive position with the power to change things. Upper management does deserve blame because they have allowed these problems to persist. Perhaps, you should mention what I said above to your bosses, because I am sure many other players would agree with me.
Note that I do not blame you personally, crypticfrost, nor any other particular Cryptic employee, except those in an executive position with the power to change things. Upper management does deserve blame because they have allowed these problems to persist. Perhaps, you should mention what I said above to your bosses, because I am sure many other players would agree with me.
This is what i have basically been saying.
I believe God created the universe, because he knew we wanted to explore. So, he made us a playground...
Allow me to offer you some constructive criticism. In my opinion, Cryptic does a poor job of testing and bug fixing. Here's my impression of how Cryptic operates: rush each release; do minimal testing; launch full of bugs; patch after launch for a few weeks before moving onto something else. Whatever bugs and problems remain are put on hold indefinitely while you work on new content. This happens every release, resulting in a steady accumulation of bugs. You may say that it cannot be helped, because Cryptic has limited resources, but I believe the problem is that you have accepted, as a company, that the above way of operating is normal.
Agree. But just to clarify some points. They NEVER test anything. That for a start, not even a little. Why they will test anything if they cant even take in consideration the tribble reports from the playes? lol. It will make no sense. They do a poor job at bug fixing because they dont have enough people to do it. Period. Said millions of times, cryptic team is so small that it is ridiculous that a company with so many customers will never invest money hiring more workers. This is something i will never understand. Well, i do, of course, its for the money. They dont want to waste not even a $ on anything, lol, so hiring more people is out of the question for em.. (you think on it, and its really sad xD).
So, yes, bugs accumulates month after month, because they dont have people to do bug fixing and because the only 4 people they have working, they need to do it working on the next expansion, of course. Yes, cryptic has limited resources, but i garantee you that they have ENOUGH MONEY to hire a dozen of workers to stay focused on bug fixing.
But again, this is not cryptic's fault. The only guilty people here are the players, who keep buying stuff and wasting money in this game, giving cryptic more reasons to keep avoiding everything else except releasing new stuff. Until this changes, the game will keep going that way. And since i noticed players really dont care about the quality of the game, but they care about the quantity of new stuff, sadly this will never change.
You read the patch notes and STILL there are people who says "good job, cryptic, nice patch". Obviously those are cryptic workers or 8 years old kids, because a grown up people will never have the guts to say that big lie.
Then you have the "i quit" threads where you can read that people are stop playing because THEY DONT LIKE some features or they messed up with their loved ship or they dont like the new doff system or watever, but they are not quitting because all the bug fixing needed or all the fails presents in the game. As i said, they dont care at all , and for me, the first reason to quit this game will be the lack of bug fixing and interest from cryptic to improve the game and the quality of it.
And then, you have 50%of the population that are just kids, and they dont even know what they are playing, or rich people who will waste stupid ammounts of money in the game, giving cryptic again another boost to keep focusing on new stuff instead everything else.
I will say we need to get used to this, but it will be a total waste. I have very clear that the next expansion will be the boiling point, and i am pretty sure (things will never change) 150% that i will definitely stop playing this game for good, even if i still didnt find any other game to play.
Comments
Couldn't have said it better myself.
Delta maybe rising, but Star Trek Online is drowning. Drowning in bugs!
Nothing is more annoying to me than an invisible Area of Effect power (Eject Warp Plasma) that you are meant to fly around and avoid, kinda hard to do when you cant see it. ohh and yea Hazard Emmiters removes this, doesnt help when 3 enemy players are spamming it accross the map and HE has a 45 second cool down...
The Devs keep dumping new particle effects into the game that the engine cant handle, this now outdated engine which is actually the engine they just copy and pasted from champions online is now feeling the effects.
Soon STO combat PvP / PvE will be just a square block of light (our ship) and flickering borg cubes.....oh and of course they will keep their invisible 1 shot torpedos or whatever weapon is it (cant tell coz its INVISIBLE!).
Lag Industries Executive - Fleet Project Management
PvP Boot Camp Coach
STO - Will PvP For Food - Official OPVP Channel <-Click Me
/channel_join OrganizedPvP
If I owed Cryptic money I bet it would have been sent to collections within 60 days of it being late.
Or, if I sold Cryptic a defective product I'm sure they would not rest until I refunded their money.
The way I see it, Cryptic owes me for 6 glitched and un-useable KDF outfit slots.
And before anyone asks the stupid question, No I will not shut up about this until I get satisfaction! :P
Yup.. classic. Nothing is fixed and nothing is calling to the devs attention. In the end, months passsed and finally, people forget about the problem and cryptic can succesfully said they "fixed" the issue xd.
But, that will be "normal" if we talk about other issues, issues that are not game-breaking. In this case, this is not a normal issue, and needs to be adressed. I hope cryptic knows this, because they will literally kill the game in the next expansion if this is not fixed by then lol. But i guess they dont care, since people will still play and charging zen all over the world. Even if they cant even see their own ship graphics in the screen. Sometimes i wonder if the 99% of the player base of this game are 10 years old kids (and i am not insulting anyone, just an observation) or just really rich people who doesnt care about anything else but having the lastest new powerful stuff. I mean, i cant see any other option besides those 2. Because if a really critical issue like this is ignored by a lot of players.. i cant imagine why the hell are they playing this game... seriously, it is a GREAT MISTERY. XD
funny ding is i dont see any mention of bumping in the end user agreement, maybe he full of it
maybe da kids is cryptic??
I agree +1
lol Agreed again
I'm not paying them anymore, i just forked heaps out not long ago, disappointing this is still not fixed to be honest
Additionally, we have a relatively small company. For example, last I heard, Blizzard has more QA than Cryptic has people. There's a limited number of people who have the ability to work on this issue and they can only do so much work in a day. On top of that, they're human and so get sick now and then and need time off to get a break from work just like most of you.
We aren't ignoring the issue, or your concerns. It will just take time to fix.
If any of you are brilliant software engineers who know how to fix things faster, we are hiring.
This is fair enough, things take time, things get moved around on schedules, priorities have to be reassessed.
However, the issue I think is that players are never sure what issues have been prioritised where and get anxious.
Whether they should or not is sort of besides the point.
You want a lot of people to play STO, so you're going to get all sorts of people.
Some of them, inevitably, worry about this sort of thing.
An official master list of bugs, if properly maintained would help.
I appreciate there are issues with the idea, but I think in the long run you'd find it relaxes this sort of issue considerably.
:rolleyes:
You can find/contact me in game as @PatricianVetinari. Playing STO since Feb 2010.
Im great with computers, but im no programmer, altho it was my dream when i was a kid. For me to get the expertise, i would need years worth of studying at tafe/uni, so, it will just stay as a dream, otherwise i'd put in a app
Thanks Frost for stopping by again, letting us know that this issue has not been forgotten.
Sometimes all we need is for someone to do exactly as Frost did. Makes us KNOW that you guys are aware of the issues and are working on it.
The player frustration comes from reporting/posting problems only to be "seemingly" ignored because we do not get a reply from those in charge.
If you want a happier player base then stop making us feel like we are ignored, a simple reply can save a ton of frustration. Just saying.
Anyways im glad they at least "are working on a fix".
Time will only tell!
excuses are like A**holes, everyone has one, and they all stink..
im sorry frost, but weve been hearing this gem since day one.. cryptics inability to properly manage and maintain their staff, game, and business does not constitute a free pass where year or more old bugs are concerned..
ive always said, cryptic needs to Sh*t or get off the pot...
adversely I do feel for yall who have to deal with people like me lol.. I know its not your choice weather you hire a proper staff or not..
True. Defera invasion map comes to mind, 4 year old bugs there
Allow me to offer you some constructive criticism. In my opinion, Cryptic does a poor job of testing and bug fixing. Here's my impression of how Cryptic operates: rush each release; do minimal testing; launch full of bugs; patch after launch for a few weeks before moving onto something else. Whatever bugs and problems remain are put on hold indefinitely while you work on new content. This happens every release, resulting in a steady accumulation of bugs. You may say that it cannot be helped, because Cryptic has limited resources, but I believe the problem is that you have accepted, as a company, that the above way of operating is normal.
Although some things should take higher priority than others, Cryptic seems to have accepted as a corollary of this that some bugs can be put on hold indefinitely. I believe that many of your bugs are suffering from starvation, a concept normally applied to operating system processes and threads. Lower priority bugs are constantly being pre-empted by higher priority bugs and are hence never addressed. To prevent starvation, I suggest that you either age bugs so that they increase in priority over time or group multiple lower priority bugs together into one higher priority bug. When you have many small bugs that degrade the quality of the product, fixing them should be as important as new content.
Another problem is that Cryptic does a poor job of communicating with PWE customer support. A perfect example can be seen in this thread:
http://sto-forum.perfectworld.com/showthread.php?t=1208931
Customer support was supposed to get the ability to replace incorrect modules in trade-in fleet kits, so why do some customer support representatives not know about this?
Note that I do not blame you personally, crypticfrost, nor any other particular Cryptic employee, except those in an executive position with the power to change things. Upper management does deserve blame because they have allowed these problems to persist. Perhaps, you should mention what I said above to your bosses, because I am sure many other players would agree with me.
This is what i have basically been saying.
Agree. But just to clarify some points. They NEVER test anything. That for a start, not even a little. Why they will test anything if they cant even take in consideration the tribble reports from the playes? lol. It will make no sense. They do a poor job at bug fixing because they dont have enough people to do it. Period. Said millions of times, cryptic team is so small that it is ridiculous that a company with so many customers will never invest money hiring more workers. This is something i will never understand. Well, i do, of course, its for the money. They dont want to waste not even a $ on anything, lol, so hiring more people is out of the question for em.. (you think on it, and its really sad xD).
So, yes, bugs accumulates month after month, because they dont have people to do bug fixing and because the only 4 people they have working, they need to do it working on the next expansion, of course. Yes, cryptic has limited resources, but i garantee you that they have ENOUGH MONEY to hire a dozen of workers to stay focused on bug fixing.
But again, this is not cryptic's fault. The only guilty people here are the players, who keep buying stuff and wasting money in this game, giving cryptic more reasons to keep avoiding everything else except releasing new stuff. Until this changes, the game will keep going that way. And since i noticed players really dont care about the quality of the game, but they care about the quantity of new stuff, sadly this will never change.
You read the patch notes and STILL there are people who says "good job, cryptic, nice patch". Obviously those are cryptic workers or 8 years old kids, because a grown up people will never have the guts to say that big lie.
Then you have the "i quit" threads where you can read that people are stop playing because THEY DONT LIKE some features or they messed up with their loved ship or they dont like the new doff system or watever, but they are not quitting because all the bug fixing needed or all the fails presents in the game. As i said, they dont care at all
And then, you have 50%of the population that are just kids, and they dont even know what they are playing, or rich people who will waste stupid ammounts of money in the game, giving cryptic again another boost to keep focusing on new stuff instead everything else.
I will say we need to get used to this, but it will be a total waste. I have very clear that the next expansion will be the boiling point, and i am pretty sure (things will never change) 150% that i will definitely stop playing this game for good, even if i still didnt find any other game to play.