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Unable to Log In Due to Unknown Reasons (We're investigating this)

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  • tbarlowtbarlow Member Posts: 0 Arc User
    edited May 2013
    Its a race against the pages folks! Will cryptic/pwe resolve the unknown reason before this thread hits 200 pages? Or will they not make it in time. Lets tune in and see. :rolleyes:



    I wonder if the problem will be fixed before we hit 200 pages

    Lets keep an eye out and see

    Time will tell but prob not this thread is getting big and fast :(
  • rodraf73rodraf73 Member Posts: 3 Arc User
    edited May 2013
    Ah I know what is going on... someone at Cryptic was short on hours this week so, the person in question created a bug so he could "fix" it so he can get his/her extra hours... very clever... :D
  • vixenjalynnvixenjalynn Member Posts: 70 Arc User
    edited May 2013
    SO, Was it just me on WOW and EVE when they had their massive crashes AFTER A LIVE RELEASE UPDATE? This is the first LIVE RELEASE UPDATE!! IT was still beta before now. The legacy of Romulus is the First chapter of the continuation of the story where the movies left off. IS anyone else up to date? WOW..... I feel like I was walking through a mental ward with some of the talking. To talk about it as if it is a surprise the launch failed, we knew it would have an issue, we knew it would be needing an update to fix the "hiccups" and we all talked about it. SHEESH ..... way to tell the team they are appreciated for even creating the stuff for you to see on the tribble. The TEST server is a PREVIEW PLAYER FOR CONTENT people. It means you TEST the ITEMS THEY ARE PROGRAMMING FOR MAJOR UPDATES AND CONTENT. As the flight path of a ship is already programmed, and marked and all they have to do is make a skin to cover the codes it is not listed as a MAJOR CHANGE.

    IF you want to quit, fine, however you miss out on the real game. I have had the patience to deal with this for years on other games after they were doing EXPANSION UPDATES and were down for MONTHS!!! STO gets back up within hours to days and WOW took SIX MONTHS to UPDATE!! You think this is complaining, they didn't even have a support like the forum to even get an explanation. You just got a *the game is temporarily unavailable and we are working to restore it. We are sorry for the inconvience."

    I feel like most come on here to do what they do just because they want the game to fail and the team to lose hope and quit. Lucky for you people like me will be here to tell them as the one in the hundreds of posts that I believe in the job they do and I appreciate them. Instead of Thanking them for responding quickly and politely telling them you are awaiting an answer to see if there is a solution, you act like they took your cellphone and threw it in the water. *shaking head* Would you want to recieve that kind of flack if you were doing your job? Would you like to hear what you are saying for doing what was told for a way to earn the money they use to feed their kids? Less we forget, they have family as well and with that comes the sacrifice they make to make you happy and the LAST thing I see on here is a THANK YOU FOR THE ANSWER!. I am at least happy they were nice enough to say they were working on it. WOW took TWO WEEKS to say ANYTHING!!! That is why I am here!!!! I will stay here, I like the game and I like the way the staff replies and works.

    The feedback pages are excellent as well. Here you get to help write the game, and again you complain about what you don't get or can't do or want... post it as a suggestion in a positive way instead of saying "EPIC FAIL" and see if they respond better... consider it a challenge. I would love to see the forum rants be more suggestions and talking of what worked for others. That would mean we are all ADULTS like we show our kids to be. *shaking head* to think some teenager can see these adult members demand the answer and treat everyone like trash means they follow the example... Would you want them doing the programming in the game after they saw you acting that way to model the behavior in turn to give you that kind of customer service and say" you get what you give" LOLOLOLOL
  • reinaldor1984reinaldor1984 Member Posts: 4 Arc User
    edited May 2013
    Login failed for unknown reason

    unknown reason WTF???

    Call Fox Mulder from the X-files... Please I need play :D
  • oowoonoowoon Member Posts: 0 Arc User
    edited May 2013
  • ssgtgumby#3483 ssgtgumby Member Posts: 0 Arc User
    edited May 2013
    I think we should form a class action lawsuit against these bozo's that can't deliver on a game they promise as being this and that....enough is enough...we should demand a refund of every dollar we've spent on this BS then play Battlefield 3......

    Deceptive Trade Practices
  • dracounguisdracounguis Member Posts: 5,358 Arc User
    edited May 2013
    ullikah wrote: »
    cause I'd really like to continue playing my game.

    Sorry, the game crashed for good. STO is gone. You should stop trying to login and go play some other game.

    (moves up 1 slot in the queue) :D
  • montinessmontiness Member Posts: 4 Arc User
    edited May 2013
    Brand new to the game, experienced all of the previously mentioned login problems.

    Downloaded the installer and installed yesterday.
    Finally after over 12 hours has updated and permitted login.
    Server status is green, connects to login servers fine flashes through to Retrieving list of characters.
    Hangs at Retrieving list of Characters, then timeouts after 30-60 seconds
    First time player have 0 characters.
    Originally created account for Neverwinter - the My Account doesn't seem phased about activating Star Trek Online or similar.
  • glorthoxglorthox Member Posts: 0 Arc User
    edited May 2013
    If they are having issues like this. Instead of trying to fix the problem leaving the server up then that's the problem too. Why not just take the sucker offline and say emergency maintenance?
  • velquavelqua Member Posts: 1,220 Arc User
    edited May 2013
    Can someone please call MacGyver to fix this sheet!?
    18662390068_f716cd60e3.jpg
  • unkoalaunkoala Member Posts: 0 Arc User
    edited May 2013
    Seriously, nobody expected all this problems? If every time its the same with Cryptic.
    Every new season, every new special feature (winter event) Every new game (Neverwinter beta) we have the SAME problems.
    Because its the same problems every time... and we complain the same every time... its a game.
  • daskippadaskippa Member Posts: 0 Arc User
    edited May 2013

    /snip
    lots and losts of stuff

    cool story bro
  • shredder75shredder75 Member Posts: 89 Arc User
    edited May 2013
    ...snip wall of gibbering text


    Honestly this is nothing. WoW's launch was pretty horrible for DAYS.
  • macdude22macdude22 Member Posts: 0 Arc User
    edited May 2013
    psymantis wrote: »
    It's not healing but instant resurrections that are a premium feature. Free for subscribers and an extra option as you can resurrect as normal at the last checkpoint, same as with STO. Try it for yourself and ignore the haters.

    This. The Medical probes are nice but hardly necessary. Exactly the sort of thing I would expect them to give free to subscribers and charge F2P players for.
  • rickskynightrickskynight Member Posts: 171 Arc User
    edited May 2013
    Been able to get to the character select screen many many times! Glad to see where all my alts are.. Now to just get into the game.. Cryptic tell your PWE masters to spare some more bandwidth... You cant buy lockbox keys if you cant log in!
  • hrisvalarhrisvalar Member Posts: 0 Arc User
    edited May 2013
    On the upside, probably now no one can log into CO or Neverwinter either.
    [SIGPIC][/SIGPIC]
    Reave
  • woodyice2470woodyice2470 Member Posts: 15 Arc User
    edited May 2013
    The problem is, is that they have run out of money paying the monkeys overtime fixing all the problems so they cant afford new servers.
    [SIGPIC][/SIGPIC]
  • hiveman5hiveman5 Member Posts: 0 Arc User
    edited May 2013
    I login... Crystal Ball Appears... I'm sensing a list... A list of characters... A character list! (picks character)...

    I am sensing a map... some kind of map... The picture is hazy... I've lost the signal... My crystal ball failed to unknown error... I sense frustration!
    The Galaxy needs you to fight the Iconians and their Heralds in order to protect our interests and freedoms in the Galaxy. Join the fight in the Herald/Iconian War today! :cool:
  • greuceangreucean Member Posts: 111 Arc User
    edited May 2013
    maverick65 wrote: »
    I think we should form a class action lawsuit against these bozo's that can't deliver on a game they promise as being this and that....enough is enough...we should demand a refund of every dollar we've spent on this BS then play Battlefield 3......

    Deceptive Trade Practices

    Citizens in action ftw!!!

    How about NO
  • garakfan84garakfan84 Member Posts: 0 Arc User
    edited May 2013
    velqua wrote: »
    Can someone please call MacGyver to fix this sheet!?

    Yes please! :D
    [SIGPIC][/SIGPIC]
  • taylor248taylor248 Member Posts: 22 Arc User
    edited May 2013
    Same issues as everyone else - no joy... :(

    Gee... who would have guessed. Oh, that's right; everyone did.
  • martagonmartagon Member Posts: 0 Arc User
    edited May 2013
    More duct tape needed!!!
  • blueleader533blueleader533 Member Posts: 1 Arc User
    edited May 2013
    Ive got the same thing. It gets all the way to Retrieving Character List and then dies with "login failed for unknown reason". Lol me saying so doesn't do anything except it might delay me throwing a chair for a little while.
  • xxbrentisbeastxxxxbrentisbeastxx Member Posts: 30 Arc User
    edited May 2013
    daskippa wrote: »
    Ahhhhhh my eyes are bleeding KHAAAAaaaaannnn

    LOL what else can we do, besides scream KHHHAAAANNNN!!!!!!!!!!!!!
    "Saddle up. Lock and load." - Data

    [SIGPIC][/SIGPIC]
  • saladinbobsaladinbob Member Posts: 116 Arc User
    edited May 2013
    Six hours to patch, finally log in and I find my missions has reset back to the very beginning, all progress lost. Then to add insult to injury, I loose connection to the server and can't log back in again.

    I recently came back after long break (I played the Beta and a few weeks after) and I said this at the time and I'll say this again. Giving Cyrptic this licence was the biggest mistake Viacom ever made. They are just not equipped to handle a licence of this popularity. Flame me if you like for this opinion but the proof is there to see every peak time log in, every patch day (and that's before I start on the actual in-game issues such as comically bad animations and voice acting).
  • oowoonoowoon Member Posts: 0 Arc User
    edited May 2013
    The server tribbles should be replaced, with J.J. TRIBBLES!
  • daskippadaskippa Member Posts: 0 Arc User
    edited May 2013
    LOL what else can we do, besides scream KHHHAAAANNNN!!!!!!!!!!!!!

    Shaka when the walls fell
  • acavalloacavallo Member Posts: 33 Arc User
    edited May 2013
    I knew it was going to be a bumpy day, but honestly this is different than I expected. I hope it gets resolved soon... I pay for this game...I admit to major frustration, but mostly because I am excited for the new content.
  • sudoku7sudoku7 Member Posts: 2 Arc User
    edited May 2013
    SO, Was it just me on WOW and EVE when they had their massive crashes AFTER A LIVE RELEASE UPDATE?

    People don't like to mention the Eve patch that managed to destroy people's ability to boot their computer.

    That said, people are upset because it's not working, and it's really just an emotional response that has its roots in justification. Let the folks steam and boil over, if it bugs ya, well, you can not read the thread :).
  • jonsillsjonsills Member Posts: 10,473 Arc User
    edited May 2013
    macdude22 wrote: »
    This. The Medical probes are nice but hardly necessary. Exactly the sort of thing I would expect them to give free to subscribers and charge F2P players for.
    On the other hand, you have to pay to use the mail system, which is when I checked out of it.
    Lorna-Wing-sig.png
This discussion has been closed.