I've been playing this game with NO issues up to this point, yet today I suddenly started having rubber-banding lag and it's suddenly my isp's fault? I don't follow then logic though maybe it's simply due to the holidays being busier and gorging on bandwidth and internet use slowing the entire isp network down?
.....
And I've been playing STO with no connection issues whatsoever... And probably the only major difference between my connection and yours is... the network? And unless the servers of those other games are located in the same physical location as the STO servers, the fact that you can connect to them has very little meaning, as different locations on the Internet will have different performance metrics...
ISPs and their network load changes over time, (with the logarithmic growth of Netflix and other streaming media is part of the issue, as the Internet was not designed to be a replacement fro broadcast video...)
If its not your ISP, then this would be easy enough to prove by posting the diagnostic results, and it doesn't hurt anything to try... And unless your son in-law has experience with TCP/IP network diagnostics, he can very easily be barking up the wrong tree...
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms READYSHARE []
2 * * * Request timed out.
3 16 ms 14 ms 14 ms xe-4-2-0-32767-sur01.leaguecity.tx.houston.comca
st.net [68.85.251.117]
4 14 ms 16 ms 14 ms ae-11-0-ar01.bisbee.tx.houston.comcast.net [68.8
5.244.109]
5 19 ms 16 ms 19 ms ae-1-0-ar01.bearcreek.tx.houston.comcast.net [68
.85.245.153]
6 27 ms 26 ms 22 ms he-3-5-0-0-11-cr01.dallas.tx.ibone.comcast.net [
68.86.94.137]
7 29 ms 24 ms 22 ms pos-0-3-0-0-pe01.1950stemmons.tx.ibone.comcast.n
et [68.86.86.154]
8 66 ms 63 ms 63 ms as174-pe01.1950stemmons.tx.ibone.comcast.net [75
.149.230.150]
9 63 ms 62 ms 63 ms be2032.ccr22.dfw01.atlas.cogentco.com [154.54.6.
53]
10 71 ms 75 ms 74 ms be2012.ccr21.mci01.atlas.cogentco.com [154.54.2.
113]
11 91 ms 91 ms 93 ms be2156.ccr21.ord01.atlas.cogentco.com [154.54.6.
86]
12 115 ms 117 ms 114 ms be2137.ccr21.bos01.atlas.cogentco.com [154.54.43
.194]
13 117 ms 111 ms 113 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42
]
14 78 ms 70 ms 71 ms 38.111.40.114
15 66 ms 65 ms 65 ms patchserver2.crypticstudios.com [208.95.185.41]
Trace complete.
C:\Users\Chucks>
Can someone help out with this i dont have a clue what I'm doing with this. My game is unplayable right now so much lag and rubber band action it is getting stupid.
This is the other test i ran if anyone know what this means and if you could help solve this i would be very happy.
Your 'Trace Route' results is showing 'normal' network latency values, but the 'Net Test' results is showing below normal throughput, (values should be in the 300 - 500 range in the 1st and 3rd columns) which may indicate a connection quality issue...
Try using the diagnostic command...
pathping patchserver.crypticstudios.com
... and post the results, as this will show if you are suffering from dropped packets, and where the problem is occuring...
Your 'Trace Route' results is showing 'normal' network latency values, but the 'Net Test' results is showing below normal throughput, (values should be in the 300 - 500 range in the 1st and 3rd columns) which may indicate a connection quality issue...
Try using the diagnostic command...
pathping patchserver.crypticstudios.com
... and post the results, as this will show if you are suffering from dropped packets, and where the problem is occuring...
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms STO [192.168.1.1]
2 9 ms 7 ms 7 ms 10.98.248.1
3 9 ms 13 ms 6 ms 192.168.23.65
4 30 ms 21 ms 21 ms 192.168.100.149
5 40 ms 29 ms 22 ms xe-11-1-3.edge4.Atlanta2.Level3.net [4.28.180.14
9]
6 22 ms 21 ms 21 ms ae-1-51.edge1.Atlanta4.Level3.net [4.69.150.15]
7 23 ms 22 ms 28 ms be3032.ccr21.atl04.atlas.cogentco.com [154.54.12
.137]
8 22 ms 23 ms 30 ms be2036.mpd21.atl01.atlas.cogentco.com [154.54.3.
173]
9 36 ms 35 ms 36 ms be2171.mpd22.dca01.atlas.cogentco.com [154.54.31
.110]
10 40 ms 42 ms 41 ms be2151.mpd22.jfk02.atlas.cogentco.com [154.54.40
.74]
11 48 ms 47 ms 47 ms be2095.ccr21.bos01.atlas.cogentco.com [154.54.30
.38]
12 148 ms 225 ms 227 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
134]
13 54 ms 55 ms 51 ms 38.111.40.114
14 * 46 ms * patchserver2.crypticstudios.com [208.95.185.41]
15 47 ms 47 ms 47 ms patchserver2.crypticstudios.com [208.95.185.41]
Trace complete.
******************************
******************************
C Online test
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms STO [192.168.1.1]
2 9 ms 7 ms 7 ms 10.98.248.1
3 9 ms 13 ms 6 ms 192.168.23.65
4 30 ms 21 ms 21 ms 192.168.100.149
5 40 ms 29 ms 22 ms xe-11-1-3.edge4.Atlanta2.Level3.net [4.28.180.14
9]
6 22 ms 21 ms 21 ms ae-1-51.edge1.Atlanta4.Level3.net [4.69.150.15]
7 23 ms 22 ms 28 ms be3032.ccr21.atl04.atlas.cogentco.com [154.54.12
.137]
8 22 ms 23 ms 30 ms be2036.mpd21.atl01.atlas.cogentco.com [154.54.3.
173]
9 36 ms 35 ms 36 ms be2171.mpd22.dca01.atlas.cogentco.com [154.54.31
.110]
10 40 ms 42 ms 41 ms be2151.mpd22.jfk02.atlas.cogentco.com [154.54.40
.74]
11 48 ms 47 ms 47 ms be2095.ccr21.bos01.atlas.cogentco.com [154.54.30
.38]
12 148 ms 225 ms 227 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
134]
13 54 ms 55 ms 51 ms 38.111.40.114
14 * 46 ms * patchserver2.crypticstudios.com [208.95.185.41]
15 47 ms 47 ms 47 ms patchserver2.crypticstudios.com [208.95.185.41]
Trace complete.
...:
'Net Test' shows an obvious connection quality issue, and the 'Trace Route' command indicates that the Cogent Boston Hub may be acting up again, but their could be other issues...
substitute the 'pathping' command for the 'tracert' command, and post those results, as this will give more details on the possible Cogent issue...
This looks like a problem with your ISP Modem/Gateway... Try rebooting it, as well as the router and see if it improves the problem. If it doesn't, then you will need to contact your ISP about the modem/gateway dropped packet problem, and will need to have a tech look at the unit...
They said that the packet loss on my end was 2% according to their test but would send a tech to check the lines on Thur. I decided to upgrade to the 50mb plan to see if that would help, so going from 5mb to 50mb should improve once this is cleared up. Thanks for the help. The follow is the runs after the 50mb upgrade. "tracert" shows improvement but the "pathping" still shows the same area of problem.
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms STO [192.168.1.1]
2 7 ms 7 ms 7 ms 10.98.248.1
3 7 ms 7 ms 21 ms 192.168.23.65
4 24 ms 21 ms 21 ms 192.168.100.149
5 23 ms 25 ms 22 ms xe-11-1-3.edge4.Atlanta2.Level3.net [4.28.180.14
9]
6 24 ms 21 ms 33 ms ae-1-51.edge1.Atlanta4.Level3.net [4.69.150.15]
7 23 ms 30 ms 23 ms be3032.ccr21.atl04.atlas.cogentco.com [154.54.12
.137]
8 23 ms 22 ms 23 ms be2036.mpd21.atl01.atlas.cogentco.com [154.54.3.
173]
9 35 ms 35 ms 37 ms be2171.mpd22.dca01.atlas.cogentco.com [154.54.31
.110]
10 44 ms 41 ms 42 ms be2151.mpd22.jfk02.atlas.cogentco.com [154.54.40
.74]
11 47 ms 48 ms 47 ms be2095.ccr21.bos01.atlas.cogentco.com [154.54.30
.38]
12 48 ms 48 ms 47 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
134]
13 58 ms 53 ms 53 ms 38.111.40.114
14 48 ms 46 ms 47 ms patchserver2.crypticstudios.com [208.95.185.41]
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms READYSHARE [192.168.1.1]
2 * * * Request timed out.
3 15 ms 13 ms 13 ms xe-8-2-0-32767-sur01.leaguecity.tx.houston.comca
st.net [68.85.251.121]
4 15 ms 15 ms 15 ms ae-11-0-ar01.bisbee.tx.houston.comcast.net [68.8
5.244.109]
5 16 ms 16 ms 19 ms ae-1-0-ar01.bearcreek.tx.houston.comcast.net [68
.85.245.153]
6 25 ms 26 ms 24 ms he-3-6-0-0-11-cr01.dallas.tx.ibone.comcast.net [
68.86.94.121]
7 23 ms 23 ms 26 ms pos-0-9-0-0-pe01.1950stemmons.tx.ibone.comcast.n
et [68.86.88.198]
8 64 ms 64 ms 71 ms as174-pe01.1950stemmons.tx.ibone.comcast.net [75
.149.230.150]
9 65 ms 67 ms 66 ms be2031.ccr21.dfw01.atlas.cogentco.com [154.54.7.
45]
10 161 ms 143 ms 80 ms be2012.ccr21.mci01.atlas.cogentco.com [154.54.2.
113]
11 164 ms 126 ms 92 ms be2156.ccr21.ord01.atlas.cogentco.com [154.54.6.
86]
12 303 ms 218 ms 218 ms be2137.ccr21.bos01.atlas.cogentco.com [154.54.43
.194]
13 326 ms 118 ms 242 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
134]
14 63 ms 66 ms 70 ms 38.111.40.114
15 69 ms 70 ms 64 ms patchserver2.crypticstudios.com [208.95.185.41
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms READYSHARE [192.168.1.1]
2 * * * Request timed out.
3 15 ms 13 ms 13 ms xe-8-2-0-32767-sur01.leaguecity.tx.houston.comca
st.net [68.85.251.121]
4 15 ms 15 ms 15 ms ae-11-0-ar01.bisbee.tx.houston.comcast.net [68.8
5.244.109]
5 16 ms 16 ms 19 ms ae-1-0-ar01.bearcreek.tx.houston.comcast.net [68
.85.245.153]
6 25 ms 26 ms 24 ms he-3-6-0-0-11-cr01.dallas.tx.ibone.comcast.net [
68.86.94.121]
7 23 ms 23 ms 26 ms pos-0-9-0-0-pe01.1950stemmons.tx.ibone.comcast.n
et [68.86.88.198]
8 64 ms 64 ms 71 ms as174-pe01.1950stemmons.tx.ibone.comcast.net [75
.149.230.150]
9 65 ms 67 ms 66 ms be2031.ccr21.dfw01.atlas.cogentco.com [154.54.7.
45]
10 161 ms 143 ms 80 ms be2012.ccr21.mci01.atlas.cogentco.com [154.54.2.
113]
11 164 ms 126 ms 92 ms be2156.ccr21.ord01.atlas.cogentco.com [154.54.6.
86]
12 303 ms 218 ms 218 ms be2137.ccr21.bos01.atlas.cogentco.com [154.54.43
.194]
13 326 ms 118 ms 242 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
134]
14 63 ms 66 ms 70 ms 38.111.40.114
15 69 ms 70 ms 64 ms patchserver2.crypticstudios.com [208.95.185.41]
Trace complete.
C:\Users\Chucks>>pathping patchserver.crypticstudios.com
'patchserver.crypticstudios.com' is not recognized as an internal or external co
mmand,
operable program or batch file.
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms READYSHARE [192.168.1.1]
2 * * * Request timed out.
3 15 ms 13 ms 13 ms xe-8-2-0-32767-sur01.leaguecity.tx.houston.comca
st.net [68.85.251.121]
4 15 ms 15 ms 15 ms ae-11-0-ar01.bisbee.tx.houston.comcast.net [68.8
5.244.109]
5 16 ms 16 ms 19 ms ae-1-0-ar01.bearcreek.tx.houston.comcast.net [68
.85.245.153]
6 25 ms 26 ms 24 ms he-3-6-0-0-11-cr01.dallas.tx.ibone.comcast.net [
68.86.94.121]
7 23 ms 23 ms 26 ms pos-0-9-0-0-pe01.1950stemmons.tx.ibone.comcast.n
et [68.86.88.198]
8 64 ms 64 ms 71 ms as174-pe01.1950stemmons.tx.ibone.comcast.net [75
.149.230.150]
9 65 ms 67 ms 66 ms be2031.ccr21.dfw01.atlas.cogentco.com [154.54.7.
45]
10 161 ms 143 ms 80 ms be2012.ccr21.mci01.atlas.cogentco.com [154.54.2.
113]
11 164 ms 126 ms 92 ms be2156.ccr21.ord01.atlas.cogentco.com [154.54.6.
86]
12 303 ms 218 ms 218 ms be2137.ccr21.bos01.atlas.cogentco.com [154.54.43
.194]
13 326 ms 118 ms 242 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
134]
14 63 ms 66 ms 70 ms 38.111.40.114
15 69 ms 70 ms 64 ms patchserver2.crypticstudios.com [208.95.185.41
Trace complete.
Doesn't look like its the router...
(Though you can run the command 'pathping patchserver.crypticstudios.com' to be absolutely sure...)
It does look like the Cogent backbone is having congestion problems today... The 'pathping' results will likely confirm this..
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
0 Chucks-PC [192.168.1.12]
1 READYSHARE [192.168.1.1]
2 * * *
Computing statistics for 25 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Chucks-PC [192.168.1.12]
0/ 100 = 0% |
1 1ms 0/ 100 = 0% 0/ 100 = 0% READYSHARE [192.168.1.1]
Trace complete.
C:\Users\Chucks>
Now this is a different issue... It looks like your router doesn't like the protocol that 'pathping' uses... First thing that I would do is to try using a wired connection and see if you get the same results. Otherwise, trying to debug ICMP packet processing is a real pain...
(Though you can run the command 'pathping patchserver.crypticstudios.com' to be absolutely sure...)
It does look like the Cogent backbone is having congestion problems today... The 'pathping' results will likely confirm this..
Now this is a different issue... It looks like your router doesn't like the protocol that 'pathping' uses... First thing that I would do is to try using a wired connection and see if you get the same results. Otherwise, trying to debug ICMP packet processing is a real pain...
Wow that's great I'm not that good at this but i will try to wired connection first and see how that goes thanks..
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
5 51 ms 49 ms 50 ms be3000.ccr21.sjc03.atlas.cogentco.com [154.54.11
.45]
6 58 ms 49 ms 53 ms be2047.ccr22.sjc01.atlas.cogentco.com [154.54.5.
113]
7 * 60 ms 52 ms be2166.mpd21.sfo01.atlas.cogentco.com [154.54.28
.69]
8 105 ms 103 ms 100 ms be2134.mpd21.mci01.atlas.cogentco.com [154.54.6.
38]
9 104 ms 108 ms 109 ms be2158.mpd21.ord01.atlas.cogentco.com [154.54.7.
130]
10 135 ms 128 ms 135 ms be2140.ccr22.bos01.atlas.cogentco.com [154.54.43
.186]
11 132 ms 102 ms 101 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
134]
12 141 ms 141 ms 141 ms 38.111.40.114
13 138 ms 140 ms 119 ms patchserver2.crypticstudios.com [208.95.185.41]
The lag issue will not improve or change for the better until the companies like Cryptic, Netflix, Blizzard, etc. get tired of Cogent and decide to get their equipment/services hosted by "real" Internet Backbone providers that do have massive connections to the Internet. All Cogent does is provide Data Centers and "Building" bandwidth to these companies and then rely totally on the "Free-Peering" connections to get those services to us the internet users via the real "Backbone" and Tier 1 ISP's without paying for that access.
Netflix alone has used up over 60% of the total bandwidth available for the entire USA at times and Cogent thinks they can shove this kind of traffic over the "Free-Peering" links and ports without paying for that massive traffic on the real Tier1 Backbone/ISP's network.
Old saying applies here... You get what you pay for!
So Cryptic, while it has a great and massive link into their Bandwidth/data Center provider (Cogent) it has a serious bottleneck getting to us from Cogent since Cogent does not want to have the necessary internet Backbone connections to handle the traffic load.
Cogent EXPECTS the real internet Backbone/ISP's carriers to provide it for Free!
Cogent step up to the plate and build the necessary connections at your own cost and stop causing major internet LAG!
I've been having serious problems with this game for nearly 2 months now. From the summer up until that point it worked flawlessly, now I can only get logged in during the daytime on random occasions and when I am in, all I can do is mill about on new Romulus or sit in my spaceship doing nothing. I enter an STF and the ping goes to hell and I have to exit STO all together.
Around about midnightish onwards, it's usually calmed down enough to play but I have a life and I would rather be sleeping at that time.
I've done everything I can this end, I have finely tuned router settings, our ISP will be changing soon and I even moved the modem to within a metre of the telephone master socket and re-networked the house just for good measure.
To me, this seems like either ISP or some other problem between my computer and cryptics servers. It may be aggressive traffic shaping somewhere. The US or EU proxies don't make any difference and are just as problematic.
If there is anything which I am missing then please say. If you neeed more information, please say. I can give as much detail as is needed.
If there is anything that can be done it would be appreciated, the experience for me now is not fun like a game should be but unplayable and depressing. I have invested time and even money in this product and for it to just stop working just as I have gotten more deeply into it only makes me want to uninstall it so I'm not tempted to waste my time trying to connect to something which does not work.
I'm not blaming or being nasty but that is just the position I am in.
I use a wired connection to connect to the router and I run windows 7 64bit.
My current ISP is TalkTalk/Onetel soon to change to Plusnet.
C:\Users\Stephen>tracert patchserver.crypticstudios.com
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 <1 ms 1 ms <1 ms unknown [10.0.1.1]
2 19 ms 17 ms 18 ms 87.242.184.1
3 26 ms 26 ms 26 ms host-78-151-225-55.static.as13285.net [78.151.225.55]
4 25 ms 25 ms 26 ms host-78-151-225-46.static.as13285.net [78.151.225.46]
5 34 ms 33 ms 35 ms host-78-144-11-77.as13285.net [78.144.11.77]
6 34 ms 33 ms 35 ms host-78-144-0-152.as13285.net [78.144.0.152]
7 40 ms 31 ms 32 ms ae53.edge4.London2.Level3.net [212.187.192.113]
8 32 ms 33 ms 31 ms ae-0-11.edge3.London2.Level3.net [4.69.200.125]
9 38 ms 38 ms 39 ms ae-3-3.ebr1.Paris1.Level3.net [4.69.141.86]
10 39 ms 38 ms 39 ms ae-61-61.csw1.Paris1.Level3.net [4.69.161.78]
11 39 ms 39 ms 37 ms 4.69.168.8
12 39 ms 38 ms 40 ms be3046.ccr21.par04.atlas.cogentco.com [130.117.14.93]
13 40 ms 41 ms 42 ms be2310.mpd21.par01.atlas.cogentco.com [154.54.73.249]
14 40 ms 53 ms 41 ms be2273.mpd21.lon13.atlas.cogentco.com [130.117.50.93]
15 138 ms 136 ms 137 ms be2389.ccr22.bos01.atlas.cogentco.com [154.54.44.181]
16 138 ms 137 ms 138 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42]
17 136 ms 139 ms 143 ms 38.111.40.114
18 137 ms 137 ms 137 ms patchserver2.crypticstudios.com [208.95.185.41]
The nettest is absolutely appalling, I don't know what is going on here. It has given me the same sort of results everytime I have used it. Is it supposed to take ages to complete this test? I have traffic shaping switched off on my router and no-one else on the network when I do these tests. Sometimes it just doesn't seem to maintain a stable connection and stops doing anything. I have spent the last few hours waiting and retrying and my patience is now spent. I can watch the traffic movement on my router and it is barely doing anything.
Something seriously wrong here.
I don't believe this information is very helpful, it gets to a server in this country which I assume doesn't report back this iinformation and just stops.
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
I have been playing STO since launch, and have never had a problem until about 1 month ago. Now, whenever I log in, everthing is stop and go. Just parking at ESD, I can see all the ships flying around me freeze for a second, then move for a few seconds, then freeze again. Also, just logging in and loading takes way too long. Sometimes, it takes several minutes just for my BO ability trays to fill in.
However, I can play any other online game for several hours, and not have a single stutter.
So far, I have updated all my drivers, uninstalled and reinstalled STO, and even increased my speed with my ISP. Still, the problem persists.
I really hope that someone can help me resolve this issue so that I can play STO again.
My ISP is Mediacom. I live on the east coast of the U.S.
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 2 ms 1 ms 1 ms 192.168.10.1
2 17 ms 17 ms 19 ms 173-30-144-1.client.mchsi.com [173.30.144.1]
3 12 ms 18 ms 10 ms 172.30.30.57
4 32 ms 43 ms 40 ms 172.30.28.253
5 39 ms 39 ms 41 ms 172.30.30.54
6 36 ms 47 ms 36 ms 12.248.110.13
7 43 ms 39 ms 39 ms cr1.attga.ip.att.net [12.122.117.82]
8 39 ms 35 ms 37 ms gar3.brhal.ip.att.net [12.122.141.189]
9 89 ms 92 ms 85 ms te0-7-0-1.ccr21.atl02.atlas.cogentco.com [154.54.13.173]
10 90 ms 103 ms 81 ms be2053.mpd22.atl01.atlas.cogentco.com [154.54.3.145]
11 105 ms 99 ms 88 ms be2171.mpd22.dca01.atlas.cogentco.com [154.54.31.110]
12 106 ms 91 ms 100 ms be2150.mpd21.jfk02.atlas.cogentco.com [154.54.31.130]
13 107 ms 109 ms 110 ms be2096.ccr22.bos01.atlas.cogentco.com [154.54.30.42]
14 113 ms 129 ms 111 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42]
15 113 ms 119 ms 108 ms 38.111.40.114
16 108 ms 107 ms 109 ms patchserver2.crypticstudios.com [208.95.185.41]
Hello, STO always worked fine for me until about a month ago.
There is so much lag the game is unplayable at peaks.
Tracert :
D?termination de l'itin?raire vers patchserver.crypticstudios.com [208.95.185.41
]
avec un maximum de 30 sauts :
1 <1 ms <1 ms <1 ms 192.168.1.1
2 10 ms 7 ms 6 ms 94-225-144-1.access.telenet.be [94.225.144.1]
3 9 ms 18 ms 9 ms dD5E0C321.access.telenet.be [213.224.195.33]
4 14 ms 11 ms 11 ms dD5E0FD1D.access.telenet.be [213.224.253.29]
5 8 ms 9 ms 8 ms brx-b2-link.telia.net [80.239.132.217]
6 12 ms 23 ms 13 ms adm-bb4-link.telia.net [213.155.136.230]
7 13 ms 14 ms 12 ms adm-b5-link.telia.net [80.91.253.186]
8 23 ms 21 ms 21 ms cogent-ic-143007-adm-b5.c.telia.net [80.239.160.
14]
9 22 ms 24 ms 32 ms be2302.mpd21.ams03.atlas.cogentco.com [154.54.74
.97]
10 28 ms 24 ms 21 ms be2275.ccr21.lon13.atlas.cogentco.com [130.117.5
1.253]
11 211 ms 207 ms 221 ms be2387.ccr22.bos01.atlas.cogentco.com [154.54.44
.165]
12 238 ms * 201 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
134]
13 229 ms 234 ms 233 ms 38.111.40.114
14 202 ms 202 ms 202 ms patchserver2.crypticstudios.com [208.95.185.41]
TRACERT
Tracing route to patchserver.crypticstudio.com [184.168.221.85]
over a maximum of 30 hops:
1 2 ms <1 ms <1 ms 192.168.1.1
2 26 ms 27 ms 29 ms 71.238.108.1
3 12 ms 10 ms 10 ms te-9-4-ur02.clinton3.mi.michigan.comcast.net [69
.139.241.201]
4 10 ms 10 ms 11 ms te-9-1-ur02.warren1.mi.michigan.comcast.net [68.
87.191.62]
5 11 ms 10 ms 11 ms te-9-4-ur03.warren1.mi.michigan.comcast.net [68.
87.191.10]
6 14 ms 15 ms 11 ms te-0-8-0-1-ar01.pontiac.mi.michigan.comcast.net
[68.87.191.14]
7 18 ms 19 ms 24 ms he-4-4-0-0-cr01.350ecermak.il.ibone.comcast.net
[68.86.90.113]
8 18 ms 22 ms 19 ms he-0-12-0-1-pe04.350ecermak.il.ibone.comcast.net
[68.86.83.166]
9 29 ms 49 ms 26 ms as26496-1-c.350ecermak.il.ibone.comcast.net [23.
30.207.222]
[the remaining 21 all were TIMED OUT as not completed]
TRACERT
Tracing route to patchserver.crypticstudio.com [184.168.221.85]
over a maximum of 30 hops:...
[the remaining 21 all were TIMED OUT as not completed]
Noticed sporadic lagging and server problems today; first full day on this ISP.
The 'Net Test' is actually showing excellent throughput results, so this is not the issue, and implies that the problem may be else where...
Since the 'Trace Route' is failing to complete, you may want to contact Comcast Tech Support, and get their help in diagnosing your connection to the STO Servers..
You should also consider that the problem may be something systemic to your own system... (Have you tried using a different PC/Laptop? and do they both have the same symptoms?)
Thank you for the information, I have the only trouble, that sometimes in a week game is loading and it freezes on Legacy of Romulus screen (like, material files ar reloaded, but nothing more happens).
Other parameters that you wrote in beggining showed a very good results for this game.
Yea whats the point of doing these tests when you never got an answer for the submitted results, much less any fix?
Why not putting your results on the forum, instead of a new rage thread?
EDIT: Don't forget to put a bit more info, like what specs your rig is, temperature, networking, etc etc. Don't forget to add the list of running programs as well; some people tend to let couple of torrents running while playing STO.
That's quite the paradox, how could you nerf nerf when the nerf is nerfed. But how would the nerf be nerfed when the nerf is nerfed? This allows the nerf not to be nerfed since the nerf is nerfed? But if the nerf isn't nerfed, it could still nerf nerfs. But as soon as the nerf is nerfed, the nerf power is lost. So paradoxally it the nerf nerf lost its nerf, while it's still nerfed, which cannot be because the nerf was unable to nerf.
Comments
And I've been playing STO with no connection issues whatsoever... And probably the only major difference between my connection and yours is... the network? And unless the servers of those other games are located in the same physical location as the STO servers, the fact that you can connect to them has very little meaning, as different locations on the Internet will have different performance metrics...
ISPs and their network load changes over time, (with the logarithmic growth of Netflix and other streaming media is part of the issue, as the Internet was not designed to be a replacement fro broadcast video...)
If its not your ISP, then this would be easy enough to prove by posting the diagnostic results, and it doesn't hurt anything to try... And unless your son in-law has experience with TCP/IP network diagnostics, he can very easily be barking up the wrong tree...
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Chucks>tracert patchserver.crypticstudios.com
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms READYSHARE []
2 * * * Request timed out.
3 16 ms 14 ms 14 ms xe-4-2-0-32767-sur01.leaguecity.tx.houston.comca
st.net [68.85.251.117]
4 14 ms 16 ms 14 ms ae-11-0-ar01.bisbee.tx.houston.comcast.net [68.8
5.244.109]
5 19 ms 16 ms 19 ms ae-1-0-ar01.bearcreek.tx.houston.comcast.net [68
.85.245.153]
6 27 ms 26 ms 22 ms he-3-5-0-0-11-cr01.dallas.tx.ibone.comcast.net [
68.86.94.137]
7 29 ms 24 ms 22 ms pos-0-3-0-0-pe01.1950stemmons.tx.ibone.comcast.n
et [68.86.86.154]
8 66 ms 63 ms 63 ms as174-pe01.1950stemmons.tx.ibone.comcast.net [75
.149.230.150]
9 63 ms 62 ms 63 ms be2032.ccr22.dfw01.atlas.cogentco.com [154.54.6.
53]
10 71 ms 75 ms 74 ms be2012.ccr21.mci01.atlas.cogentco.com [154.54.2.
113]
11 91 ms 91 ms 93 ms be2156.ccr21.ord01.atlas.cogentco.com [154.54.6.
86]
12 115 ms 117 ms 114 ms be2137.ccr21.bos01.atlas.cogentco.com [154.54.43
.194]
13 117 ms 111 ms 113 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42
]
14 78 ms 70 ms 71 ms 38.111.40.114
15 66 ms 65 ms 65 ms patchserver2.crypticstudios.com [208.95.185.41]
Trace complete.
C:\Users\Chucks>
Can someone help out with this i dont have a clue what I'm doing with this. My game is unplayable right now so much lag and rubber band action it is getting stupid.
Local IP: 98.197.228.24
Ping: 62.5 msec
Port: 80: 262 KB/sec 14 KB/sec 283 KB/sec 500
Port: 80: 206 KB/sec 11 KB/sec 230 KB/sec 500
Port: 443: 339 KB/sec 15 KB/sec 357 KB/sec 500
Port: 443: 258 KB/sec 14 KB/sec 278 KB/sec 500
Port: 7255: 336 KB/sec 2147503 KB/sec 2147852 KB/sec 500
Port: 7255: 260 KB/sec 14 KB/sec 281 KB/sec 500
Port: 7003: 266 KB/sec 15 KB/sec 291 KB/sec 500
Port: 7003: 334 KB/sec 17 KB/sec 354 KB/sec 500
Port: 7202: 215 KB/sec 12 KB/sec 238 KB/sec 500
Port: 7202: 252 KB/sec 13 KB/sec 269 KB/sec 500
Port: 7499: 236 KB/sec 13 KB/sec 255 KB/sec 500
Port: 7499: 355 KB/sec 18 KB/sec 375 KB/sec 500
Port: 80: 301 KB/sec 14 KB/sec 317 KB/sec 500
Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
hit return to exit
This is the other test i ran if anyone know what this means and if you could help solve this i would be very happy.
Your 'Trace Route' results is showing 'normal' network latency values, but the 'Net Test' results is showing below normal throughput, (values should be in the 300 - 500 range in the 1st and 3rd columns) which may indicate a connection quality issue...
Try using the diagnostic command...
pathping patchserver.crypticstudios.com
... and post the results, as this will show if you are suffering from dropped packets, and where the problem is occuring...
Trivia PatchProject StartrekClient
Trivia PatchServer patchserver.crypticstudios.com
Trivia PatchRedirectServer 208.95.184.199
Trivia PatchPort 7255
Trivia HttpServer stohttppatch.crypticstudios.com
Trivia HttpPort 80
Trivia HttpPrefix Startrek
Trivia PatchName ST.35.20131117a.31
Trivia PatchBranch 35
Trivia PatchSandbox ST.35.20131117a.0
Trivia PatchRevision 22776
Trivia PatchTime 1387411254
Trivia PatchTimeReadable "2013-12-18 18:00:54"
Trivia PatchIncrementalRevision 22482
Trivia PatchIncrementalFrom 1384708158
Trivia PatchIncrementalFromReadable "2013-11-17 11:09:18"
Trivia PatchCmdLine "-sync -project StartrekClient -server patchserver.crypticstudios.com -port 7255 -name ST.35.20131117a.31"
Trivia CoreBranchMapping -2
Trivia PatchBranchName "Season 9"
Trivia PatchExecutable "C:/Program Files (x86)/Cryptic Studios/Star Trek Online.exe"
Trivia PatchComplete Required
is this it or somehting else?
Nope...
use 'pathping patchserver.crypticstudios.com' from the DOS session command line, just like 'tracert'...
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Danny P>tracert patchserver.crypticstudios.com
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms STO [192.168.1.1]
2 9 ms 7 ms 7 ms 10.98.248.1
3 9 ms 13 ms 6 ms 192.168.23.65
4 30 ms 21 ms 21 ms 192.168.100.149
5 40 ms 29 ms 22 ms xe-11-1-3.edge4.Atlanta2.Level3.net [4.28.180.14
9]
6 22 ms 21 ms 21 ms ae-1-51.edge1.Atlanta4.Level3.net [4.69.150.15]
7 23 ms 22 ms 28 ms be3032.ccr21.atl04.atlas.cogentco.com [154.54.12
.137]
8 22 ms 23 ms 30 ms be2036.mpd21.atl01.atlas.cogentco.com [154.54.3.
173]
9 36 ms 35 ms 36 ms be2171.mpd22.dca01.atlas.cogentco.com [154.54.31
.110]
10 40 ms 42 ms 41 ms be2151.mpd22.jfk02.atlas.cogentco.com [154.54.40
.74]
11 48 ms 47 ms 47 ms be2095.ccr21.bos01.atlas.cogentco.com [154.54.30
.38]
12 148 ms 225 ms 227 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
134]
13 54 ms 55 ms 51 ms 38.111.40.114
14 * 46 ms * patchserver2.crypticstudios.com [208.95.185.41]
15 47 ms 47 ms 47 ms patchserver2.crypticstudios.com [208.95.185.41]
Trace complete.
******************************
******************************
C Online test
contacting nettest server..
Local IP: 174.126.132.64
Ping: 48.5 msec
Port: 80: 233 KB/sec 12 KB/sec 248 KB/sec 500
Port: 80: 571 KB/sec 19 KB/sec 602 KB/sec 500
Port: 443: 501 KB/sec 26 KB/sec 529 KB/sec 500
Port: 443: 567 KB/sec 21 KB/sec 597 KB/sec 500
Port: 7255: timed out
Port: 7255:
'Net Test' shows an obvious connection quality issue, and the 'Trace Route' command indicates that the Cogent Boston Hub may be acting up again, but their could be other issues...
substitute the 'pathping' command for the 'tracert' command, and post those results, as this will give more details on the possible Cogent issue...
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\**********>pathping patchservercrypticstudios.com
Unable to resolve target system name patchservercrypticstudios.com.
C:\Users\**********>pathping patchserver.crypticstudios.com
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
0 *********-PC [192.168.1.119]
1 STO [192.168.1.1]
2 10.98.248.1
3 192.168.23.65
4 192.168.100.149
5 xe-11-1-3.edge4.Atlanta2.Level3.net [4.28.180.149]
6 ae-1-51.edge1.Atlanta4.Level3.net [4.69.150.15]
7 be3032.ccr21.atl04.atlas.cogentco.com [154.54.12.137]
8 be2035.ccr22.atl01.atlas.cogentco.com [154.54.6.121]
9 be2170.mpd21.dca01.atlas.cogentco.com [154.54.31.106]
10 be2148.ccr21.jfk02.atlas.cogentco.com [154.54.31.118]
11 be2096.ccr22.bos01.atlas.cogentco.com [154.54.30.42]
12 te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.134]
13 38.111.40.114
14 patchserver2.crypticstudios.com [208.95.185.41]
Computing statistics for 350 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 ***********-PC [192.168.1.119]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% STO [192.168.1.1]
1/ 100 = 1% |
2 --- 100/ 100 =100% 99/ 100 = 99% 10.98.248.1
0/ 100 = 0% |
3 --- 100/ 100 =100% 99/ 100 = 99% 192.168.23.65
0/ 100 = 0% |
4 --- 100/ 100 =100% 99/ 100 = 99% 192.168.100.149
0/ 100 = 0% |
5 25ms 1/ 100 = 1% 0/ 100 = 0% xe-11-1-3.edge4.Atlanta2.Level3.ne
t [4.28.180.149]
0/ 100 = 0% |
6 24ms 4/ 100 = 4% 3/ 100 = 3% ae-1-51.edge1.Atlanta4.Level3.net
[4.69.150.15]
0/ 100 = 0% |
7 23ms 2/ 100 = 2% 1/ 100 = 1% be3032.ccr21.atl04.atlas.cogentco.
com [154.54.12.137]
0/ 100 = 0% |
8 --- 100/ 100 =100% 99/ 100 = 99% be2035.ccr22.atl01.atlas.cogentco.
com [154.54.6.121]
0/ 100 = 0% |
9 35ms 3/ 100 = 3% 2/ 100 = 2% be2170.mpd21.dca01.atlas.cogentco.
com [154.54.31.106]
0/ 100 = 0% |
10 42ms 3/ 100 = 3% 2/ 100 = 2% be2148.ccr21.jfk02.atlas.cogentco.
com [154.54.31.118]
0/ 100 = 0% |
11 48ms 3/ 100 = 3% 2/ 100 = 2% be2096.ccr22.bos01.atlas.cogentco.
com [154.54.30.42]
0/ 100 = 0% |
12 67ms 1/ 100 = 1% 0/ 100 = 0% te3-4.ccr01.bos06.atlas.cogentco.c
om [154.54.46.134]
0/ 100 = 0% |
13 52ms 1/ 100 = 1% 0/ 100 = 0% 38.111.40.114
3/ 100 = 3% |
14 48ms 4/ 100 = 4% 0/ 100 = 0% patchserver2.crypticstudios.com [2
08.95.185.41]
Trace complete.
C:\Users\**********>
Hmmm...
Dropped packets everywhere from the get go...
This looks like a problem with your ISP Modem/Gateway... Try rebooting it, as well as the router and see if it improves the problem. If it doesn't, then you will need to contact your ISP about the modem/gateway dropped packet problem, and will need to have a tech look at the unit...
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Danny P>pathping patchserver.crypticstudios.com
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
0 SOLO [192.168.1.123]
1 STO [192.168.1.1]
2 10.98.248.1
3 * 192.168.23.65
4 192.168.100.149
5 xe-11-1-3.edge4.Atlanta2.Level3.net [4.28.180.149]
6 ae-1-51.edge1.Atlanta4.Level3.net [4.69.150.15]
7 be3032.ccr21.atl04.atlas.cogentco.com [154.54.12.137]
8 be2037.mpd22.atl01.atlas.cogentco.com [154.54.3.169]
9 be2171.mpd22.dca01.atlas.cogentco.com [154.54.31.110]
10 be2150.mpd21.jfk02.atlas.cogentco.com [154.54.31.130]
11 be2095.ccr21.bos01.atlas.cogentco.com [154.54.30.38]
12 te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.130]
13 38.111.40.114
14 patchserver2.crypticstudios.com [208.95.185.41]
Computing statistics for 350 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 SOLO [192.168.1.123]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% STO [192.168.1.1]
1/ 100 = 1% |
2 --- 100/ 100 =100% 99/ 100 = 99% 10.98.248.1
0/ 100 = 0% |
3 --- 100/ 100 =100% 99/ 100 = 99% 192.168.23.65
0/ 100 = 0% |
4 --- 100/ 100 =100% 99/ 100 = 99% 192.168.100.149
0/ 100 = 0% |
5 24ms 3/ 100 = 3% 2/ 100 = 2% xe-11-1-3.edge4.Atlanta2.Level3.ne
t [4.28.180.149]
0/ 100 = 0% |
6 23ms 2/ 100 = 2% 1/ 100 = 1% ae-1-51.edge1.Atlanta4.Level3.net
[4.69.150.15]
0/ 100 = 0% |
7 23ms 4/ 100 = 4% 3/ 100 = 3% be3032.ccr21.atl04.atlas.cogentco.
com [154.54.12.137]
0/ 100 = 0% |
8 --- 100/ 100 =100% 99/ 100 = 99% be2037.mpd22.atl01.atlas.cogentco.
com [154.54.3.169]
0/ 100 = 0% |
9 36ms 3/ 100 = 3% 2/ 100 = 2% be2171.mpd22.dca01.atlas.cogentco.
com [154.54.31.110]
0/ 100 = 0% |
10 42ms 4/ 100 = 4% 3/ 100 = 3% be2150.mpd21.jfk02.atlas.cogentco.
com [154.54.31.130]
0/ 100 = 0% |
11 48ms 3/ 100 = 3% 2/ 100 = 2% be2095.ccr21.bos01.atlas.cogentco.
com [154.54.30.38]
0/ 100 = 0% |
12 67ms 1/ 100 = 1% 0/ 100 = 0% te3-2.ccr01.bos06.atlas.cogentco.c
om [154.54.46.130]
1/ 100 = 1% |
13 52ms 2/ 100 = 2% 0/ 100 = 0% 38.111.40.114
1/ 100 = 1% |
14 48ms 3/ 100 = 3% 0/ 100 = 0% patchserver2.crypticstudios.com [2
08.95.185.41]
Trace complete.
C:\Users\Danny P>
Definitely a ISP issue... Looks like its time to contact your ISP Tech support...
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Danny P>tracert patchserver.crypticstudios.com
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 <1 ms <1 ms <1 ms STO [192.168.1.1]
2 7 ms 7 ms 7 ms 10.98.248.1
3 7 ms 7 ms 21 ms 192.168.23.65
4 24 ms 21 ms 21 ms 192.168.100.149
5 23 ms 25 ms 22 ms xe-11-1-3.edge4.Atlanta2.Level3.net [4.28.180.14
9]
6 24 ms 21 ms 33 ms ae-1-51.edge1.Atlanta4.Level3.net [4.69.150.15]
7 23 ms 30 ms 23 ms be3032.ccr21.atl04.atlas.cogentco.com [154.54.12
.137]
8 23 ms 22 ms 23 ms be2036.mpd21.atl01.atlas.cogentco.com [154.54.3.
173]
9 35 ms 35 ms 37 ms be2171.mpd22.dca01.atlas.cogentco.com [154.54.31
.110]
10 44 ms 41 ms 42 ms be2151.mpd22.jfk02.atlas.cogentco.com [154.54.40
.74]
11 47 ms 48 ms 47 ms be2095.ccr21.bos01.atlas.cogentco.com [154.54.30
.38]
12 48 ms 48 ms 47 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
134]
13 58 ms 53 ms 53 ms 38.111.40.114
14 48 ms 46 ms 47 ms patchserver2.crypticstudios.com [208.95.185.41]
Trace complete.
C:\Users\Danny P>pathping patchserver.crypticstudios.com
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
0 SOLO [192.168.1.123]
1 STO [192.168.1.1]
2 10.98.248.1
3 192.168.23.65
4 192.168.100.149
5 * xe-11-1-3.edge4.Atlanta2.Level3.net [4.28.180.149]
6 ae-1-51.edge1.Atlanta4.Level3.net [4.69.150.15]
7 be3032.ccr21.atl04.atlas.cogentco.com [154.54.12.137]
8 be2037.mpd22.atl01.atlas.cogentco.com [154.54.3.169]
9 be2171.mpd22.dca01.atlas.cogentco.com [154.54.31.110]
10 be2151.mpd22.jfk02.atlas.cogentco.com [154.54.40.74]
11 be2095.ccr21.bos01.atlas.cogentco.com [154.54.30.38]
12 te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.130]
13 38.111.40.114
14 patchserver2.crypticstudios.com [208.95.185.41]
Computing statistics for 350 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 SOLO [192.168.1.123]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% STO [192.168.1.1]
0/ 100 = 0% |
2 --- 100/ 100 =100% 100/ 100 =100% 10.98.248.1
0/ 100 = 0% |
3 --- 100/ 100 =100% 100/ 100 =100% 192.168.23.65
0/ 100 = 0% |
4 --- 100/ 100 =100% 100/ 100 =100% 192.168.100.149
0/ 100 = 0% |
5 25ms 0/ 100 = 0% 0/ 100 = 0% xe-11-1-3.edge4.Atlanta2.Level3.ne
t [4.28.180.149]
0/ 100 = 0% |
6 24ms 0/ 100 = 0% 0/ 100 = 0% ae-1-51.edge1.Atlanta4.Level3.net
[4.69.150.15]
0/ 100 = 0% |
7 23ms 0/ 100 = 0% 0/ 100 = 0% be3032.ccr21.atl04.atlas.cogentco.
com [154.54.12.137]
0/ 100 = 0% |
8 --- 100/ 100 =100% 100/ 100 =100% be2037.mpd22.atl01.atlas.cogentco.
com [154.54.3.169]
0/ 100 = 0% |
9 36ms 0/ 100 = 0% 0/ 100 = 0% be2171.mpd22.dca01.atlas.cogentco.
com [154.54.31.110]
0/ 100 = 0% |
10 42ms 0/ 100 = 0% 0/ 100 = 0% be2151.mpd22.jfk02.atlas.cogentco.
com [154.54.40.74]
1/ 100 = 1% |
11 48ms 1/ 100 = 1% 0/ 100 = 0% be2095.ccr21.bos01.atlas.cogentco.
com [154.54.30.38]
0/ 100 = 0% |
12 67ms 1/ 100 = 1% 0/ 100 = 0% te3-2.ccr01.bos06.atlas.cogentco.c
om [154.54.46.130]
0/ 100 = 0% |
13 52ms 1/ 100 = 1% 0/ 100 = 0% 38.111.40.114
0/ 100 = 0% |
14 47ms 1/ 100 = 1% 0/ 100 = 0% patchserver2.crypticstudios.com [2
08.95.185.41]
Trace complete.
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Chucks>tracert patchserver.crypticstudios.com
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms READYSHARE [192.168.1.1]
2 * * * Request timed out.
3 15 ms 13 ms 13 ms xe-8-2-0-32767-sur01.leaguecity.tx.houston.comca
st.net [68.85.251.121]
4 15 ms 15 ms 15 ms ae-11-0-ar01.bisbee.tx.houston.comcast.net [68.8
5.244.109]
5 16 ms 16 ms 19 ms ae-1-0-ar01.bearcreek.tx.houston.comcast.net [68
.85.245.153]
6 25 ms 26 ms 24 ms he-3-6-0-0-11-cr01.dallas.tx.ibone.comcast.net [
68.86.94.121]
7 23 ms 23 ms 26 ms pos-0-9-0-0-pe01.1950stemmons.tx.ibone.comcast.n
et [68.86.88.198]
8 64 ms 64 ms 71 ms as174-pe01.1950stemmons.tx.ibone.comcast.net [75
.149.230.150]
9 65 ms 67 ms 66 ms be2031.ccr21.dfw01.atlas.cogentco.com [154.54.7.
45]
10 161 ms 143 ms 80 ms be2012.ccr21.mci01.atlas.cogentco.com [154.54.2.
113]
11 164 ms 126 ms 92 ms be2156.ccr21.ord01.atlas.cogentco.com [154.54.6.
86]
12 303 ms 218 ms 218 ms be2137.ccr21.bos01.atlas.cogentco.com [154.54.43
.194]
13 326 ms 118 ms 242 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
134]
14 63 ms 66 ms 70 ms 38.111.40.114
15 69 ms 70 ms 64 ms patchserver2.crypticstudios.com [208.95.185.41
Trace complete.
contacting nettest server..
Local IP: 98.198.217.234
Ping: 83.3 msec
Port: 80: 158 KB/sec 5 KB/sec 167 KB/sec 500
Port: 80: 210 KB/sec 9 KB/sec 227 KB/sec 500
Port: 443: 199 KB/sec 7 KB/sec 215 KB/sec 500
Port: 443: 359 KB/sec 10 KB/sec 378 KB/sec 500
Port: 7255: 184 KB/sec 8 KB/sec 200 KB/sec 500
Port: 7255: 212 KB/sec 12 KB/sec 231 KB/sec 500
Port: 7003: 189 KB/sec 9 KB/sec 207 KB/sec 500
Port: 7003: 192 KB/sec 9 KB/sec 206 KB/sec 500
Port: 7202: 197 KB/sec 9 KB/sec 214 KB/sec 500
Port: 7202: 203 KB/sec 9 KB/sec 219 KB/sec 500
Port: 7499: 255 KB/sec 11 KB/sec 270 KB/sec 500
Port: 7499: 200 KB/sec 9 KB/sec 218 KB/sec 500
Port: 80: 292 KB/sec 12 KB/sec 331 KB/sec 500
Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
hit return to exit
I went out and bought a new wirless router thought would help but I"m still getting bad lag, dont know what to do is it my ISP or on my end?
C:\Users\Chucks>
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Chucks>tracert patchserver.crypticstudios.com
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms READYSHARE [192.168.1.1]
2 * * * Request timed out.
3 15 ms 13 ms 13 ms xe-8-2-0-32767-sur01.leaguecity.tx.houston.comca
st.net [68.85.251.121]
4 15 ms 15 ms 15 ms ae-11-0-ar01.bisbee.tx.houston.comcast.net [68.8
5.244.109]
5 16 ms 16 ms 19 ms ae-1-0-ar01.bearcreek.tx.houston.comcast.net [68
.85.245.153]
6 25 ms 26 ms 24 ms he-3-6-0-0-11-cr01.dallas.tx.ibone.comcast.net [
68.86.94.121]
7 23 ms 23 ms 26 ms pos-0-9-0-0-pe01.1950stemmons.tx.ibone.comcast.n
et [68.86.88.198]
8 64 ms 64 ms 71 ms as174-pe01.1950stemmons.tx.ibone.comcast.net [75
.149.230.150]
9 65 ms 67 ms 66 ms be2031.ccr21.dfw01.atlas.cogentco.com [154.54.7.
45]
10 161 ms 143 ms 80 ms be2012.ccr21.mci01.atlas.cogentco.com [154.54.2.
113]
11 164 ms 126 ms 92 ms be2156.ccr21.ord01.atlas.cogentco.com [154.54.6.
86]
12 303 ms 218 ms 218 ms be2137.ccr21.bos01.atlas.cogentco.com [154.54.43
.194]
13 326 ms 118 ms 242 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
134]
14 63 ms 66 ms 70 ms 38.111.40.114
15 69 ms 70 ms 64 ms patchserver2.crypticstudios.com [208.95.185.41]
Trace complete.
C:\Users\Chucks>>pathping patchserver.crypticstudios.com
'patchserver.crypticstudios.com' is not recognized as an internal or external co
mmand,
operable program or batch file.
C:\Users\Chucks>pathping patchserver.crypticstudios.com
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
0 Chucks-PC [192.168.1.12]
1 READYSHARE [192.168.1.1]
2 * * *
Computing statistics for 25 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Chucks-PC [192.168.1.12]
0/ 100 = 0% |
1 1ms 0/ 100 = 0% 0/ 100 = 0% READYSHARE [192.168.1.1]
Trace complete.
C:\Users\Chucks>pathping patchserver.crypticstudios.com
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
0 Chucks-PC [192.168.1.12]
1 READYSHARE [192.168.1.1]
2 * * *
Computing statistics for 25 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Chucks-PC [192.168.1.12]
0/ 100 = 0% |
1 1ms 0/ 100 = 0% 0/ 100 = 0% READYSHARE [192.168.1.1]
Trace complete.
C:\Users\Chucks>
Doesn't look like its the router...
(Though you can run the command 'pathping patchserver.crypticstudios.com' to be absolutely sure...)
It does look like the Cogent backbone is having congestion problems today... The 'pathping' results will likely confirm this..
Now this is a different issue... It looks like your router doesn't like the protocol that 'pathping' uses... First thing that I would do is to try using a wired connection and see if you get the same results. Otherwise, trying to debug ICMP packet processing is a real pain...
Wow that's great I'm not that good at this but i will try to wired connection first and see how that goes thanks..
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
5 51 ms 49 ms 50 ms be3000.ccr21.sjc03.atlas.cogentco.com [154.54.11
.45]
6 58 ms 49 ms 53 ms be2047.ccr22.sjc01.atlas.cogentco.com [154.54.5.
113]
7 * 60 ms 52 ms be2166.mpd21.sfo01.atlas.cogentco.com [154.54.28
.69]
8 105 ms 103 ms 100 ms be2134.mpd21.mci01.atlas.cogentco.com [154.54.6.
38]
9 104 ms 108 ms 109 ms be2158.mpd21.ord01.atlas.cogentco.com [154.54.7.
130]
10 135 ms 128 ms 135 ms be2140.ccr22.bos01.atlas.cogentco.com [154.54.43
.186]
11 132 ms 102 ms 101 ms te3-4.ccr01.bos06.atlas.cogentco.com [154.54.46.
134]
12 141 ms 141 ms 141 ms 38.111.40.114
13 138 ms 140 ms 119 ms patchserver2.crypticstudios.com [208.95.185.41]
Trace complete.
Around about midnightish onwards, it's usually calmed down enough to play but I have a life and I would rather be sleeping at that time.
I've done everything I can this end, I have finely tuned router settings, our ISP will be changing soon and I even moved the modem to within a metre of the telephone master socket and re-networked the house just for good measure.
To me, this seems like either ISP or some other problem between my computer and cryptics servers. It may be aggressive traffic shaping somewhere. The US or EU proxies don't make any difference and are just as problematic.
If there is anything which I am missing then please say. If you neeed more information, please say. I can give as much detail as is needed.
If there is anything that can be done it would be appreciated, the experience for me now is not fun like a game should be but unplayable and depressing. I have invested time and even money in this product and for it to just stop working just as I have gotten more deeply into it only makes me want to uninstall it so I'm not tempted to waste my time trying to connect to something which does not work.
I'm not blaming or being nasty but that is just the position I am in.
I use a wired connection to connect to the router and I run windows 7 64bit.
My current ISP is TalkTalk/Onetel soon to change to Plusnet.
C:\Users\Stephen>tracert patchserver.crypticstudios.com
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
1 <1 ms 1 ms <1 ms unknown [10.0.1.1]
2 19 ms 17 ms 18 ms 87.242.184.1
3 26 ms 26 ms 26 ms host-78-151-225-55.static.as13285.net [78.151.225.55]
4 25 ms 25 ms 26 ms host-78-151-225-46.static.as13285.net [78.151.225.46]
5 34 ms 33 ms 35 ms host-78-144-11-77.as13285.net [78.144.11.77]
6 34 ms 33 ms 35 ms host-78-144-0-152.as13285.net [78.144.0.152]
7 40 ms 31 ms 32 ms ae53.edge4.London2.Level3.net [212.187.192.113]
8 32 ms 33 ms 31 ms ae-0-11.edge3.London2.Level3.net [4.69.200.125]
9 38 ms 38 ms 39 ms ae-3-3.ebr1.Paris1.Level3.net [4.69.141.86]
10 39 ms 38 ms 39 ms ae-61-61.csw1.Paris1.Level3.net [4.69.161.78]
11 39 ms 39 ms 37 ms 4.69.168.8
12 39 ms 38 ms 40 ms be3046.ccr21.par04.atlas.cogentco.com [130.117.14.93]
13 40 ms 41 ms 42 ms be2310.mpd21.par01.atlas.cogentco.com [154.54.73.249]
14 40 ms 53 ms 41 ms be2273.mpd21.lon13.atlas.cogentco.com [130.117.50.93]
15 138 ms 136 ms 137 ms be2389.ccr22.bos01.atlas.cogentco.com [154.54.44.181]
16 138 ms 137 ms 138 ms te4-4.ccr01.bos06.atlas.cogentco.com [66.28.4.42]
17 136 ms 139 ms 143 ms 38.111.40.114
18 137 ms 137 ms 137 ms patchserver2.crypticstudios.com [208.95.185.41]
The nettest is absolutely appalling, I don't know what is going on here. It has given me the same sort of results everytime I have used it. Is it supposed to take ages to complete this test? I have traffic shaping switched off on my router and no-one else on the network when I do these tests. Sometimes it just doesn't seem to maintain a stable connection and stops doing anything. I have spent the last few hours waiting and retrying and my patience is now spent. I can watch the traffic movement on my router and it is barely doing anything.
contacting nettest server..
Local IP: 87.242.187.120
Ping: 115.4 msec
Port: 80: 5 KB/sec 1 KB/sec 5 KB/sec 500
Port: 80: 3 KB/sec 1 KB/sec 4 KB/sec 500
Port: 443: 3 KB/sec 0 KB/sec 4 KB/sec 500
Port: 443: 4 KB/sec 0 KB/sec 5 KB/sec 500
Port: 7255: 4 KB/sec 1 KB/sec 5 KB/sec 500
Port: 7255: 3 KB/sec 0 KB/sec 4 KB/sec 500
Port: 7003: 4 KB/sec 1 KB/sec 6 KB/sec 500
Port: 7003: 3 KB/sec 0 KB/sec 3 KB/sec 500
Port: 7202: 2 KB/sec 0 KB/sec 3 KB/sec 500
Port: 7202: 5 KB/sec 1 KB/sec 6 KB/sec 500
Port: 7499: 4 KB/sec 0 KB/sec 5 KB/sec 500
Port: 7499: 2 KB/sec 0 KB/sec 2 KB/sec 500
Port: 80: 3 KB/sec 0 KB/sec 4 KB/sec 500
Idle NIC bandwidth Send: 0 KB/sec Recv: 0 KB/sec
hit return to exit
Something seriously wrong here.
I don't believe this information is very helpful, it gets to a server in this country which I assume doesn't report back this iinformation and just stops.
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Stephen>pathping patchserver.crypticstudios.com
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
0 Stephen-PC [10.0.1.102]
1 unknown [10.0.1.1]
2 87.242.184.1
3 host-78-151-225-55.static.as13285.net [78.151.225.55]
4 host-78-151-225-255.static.as13285.net [78.151.225.255]
5 host-78-144-11-79.as13285.net [78.144.11.79]
6 host-78-144-10-210.as13285.net [78.144.10.210]
7 ae53.edge4.London2.Level3.net [212.187.192.113]
8 * * *
Computing statistics for 175 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Stephen-PC [10.0.1.102]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% unknown [10.0.1.1]
0/ 100 = 0% |
2 17ms 0/ 100 = 0% 0/ 100 = 0% 87.242.184.1
0/ 100 = 0% |
3 27ms 3/ 100 = 3% 3/ 100 = 3% host-78-151-225-55.static.as13285.
net [78.151.225.55]
0/ 100 = 0% |
4 28ms 0/ 100 = 0% 0/ 100 = 0% host-78-151-225-255.static.as13285
.net [78.151.225.255]
0/ 100 = 0% |
5 35ms 0/ 100 = 0% 0/ 100 = 0% host-78-144-11-79.as13285.net [78.
144.11.79]
1/ 100 = 1% |
6 35ms 1/ 100 = 1% 0/ 100 = 0% host-78-144-10-210.as13285.net [78
.144.10.210]
0/ 100 = 0% |
7 35ms 1/ 100 = 1% 0/ 100 = 0% ae53.edge4.London2.Level3.net [212
.187.192.113]
I honestly don't know if it's something stupid I've done. Like I said running the game during the middle of the night it works perfectly so something is happening somewhere to cause this. However it would please me if someone told me it is my fault and I have just got a setting wrong.
Looks like its time to contact your ISP Tech Support, as you shouldn't be having any DROPPED PACKETS this close to your connection the Internet....
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.
C:\Users\Stephen>pathping patchserver.crypticstudios.com
Tracing route to patchserver.crypticstudios.com [208.95.185.41]
over a maximum of 30 hops:
0 Stephen-PC [10.0.1.102]
1 unknown [10.0.1.1]
2 lo0-central10.pcl-ag04.plus.net [195.166.128.185]
3 link-b-central10.pcl-gw02.plus.net [212.159.2.174]
4 xe-0-2-0.pcl-cr02.plus.net [212.159.0.206]
5 ae2.pcl-cr01.plus.net [195.166.129.6]
6 ae1.ptw-cr01.plus.net [195.166.129.0]
7 te-4-2.car5.London1.Level3.net [217.163.45.249]
8 ae-52-52.csw2.London1.Level3.net [4.69.139.120]
9 ae-227-3603.edge3.London1.Level3.net [4.69.166.154]
10 be3043.ccr22.lon01.atlas.cogentco.com [130.117.15.245]
11 be2317.mpd22.lon13.atlas.cogentco.com [154.54.73.177]
12 be2389.ccr22.bos01.atlas.cogentco.com [154.54.44.181]
13 te3-2.ccr01.bos06.atlas.cogentco.com [154.54.46.130]
14 38.111.40.114
15 patchserver2.crypticstudios.com [208.95.185.41]
Computing statistics for 375 seconds...
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 Stephen-PC [10.0.1.102]
0/ 100 = 0% |
1 0ms 0/ 100 = 0% 0/ 100 = 0% unknown [10.0.1.1]
0/ 100 = 0% |
2 25ms 0/ 100 = 0% 0/ 100 = 0% lo0-central10.pcl-ag04.plus.net [1
95.166.128.185]
0/ 100 = 0% |
3 18ms 0/ 100 = 0% 0/ 100 = 0% link-b-central10.pcl-gw02.plus.net
[212.159.2.174]
0/ 100 = 0% |
4 20ms 0/ 100 = 0% 0/ 100 = 0% xe-0-2-0.pcl-cr02.plus.net [212.15
9.0.206]
0/ 100 = 0% |
5 21ms 0/ 100 = 0% 0/ 100 = 0% ae2.pcl-cr01.plus.net [195.166.129
.6]
0/ 100 = 0% |
6 21ms 0/ 100 = 0% 0/ 100 = 0% ae1.ptw-cr01.plus.net [195.166.129
.0]
0/ 100 = 0% |
7 46ms 0/ 100 = 0% 0/ 100 = 0% te-4-2.car5.London1.Level3.net [21
7.163.45.249]
0/ 100 = 0% |
8 21ms 0/ 100 = 0% 0/ 100 = 0% ae-52-52.csw2.London1.Level3.net [
4.69.139.120]
0/ 100 = 0% |
9 25ms 0/ 100 = 0% 0/ 100 = 0% ae-227-3603.edge3.London1.Level3.n
et [4.69.166.154]
0/ 100 = 0% |
10 19ms 0/ 100 = 0% 0/ 100 = 0% be3043.ccr22.lon01.atlas.cogentco.
com [130.117.15.245]
0/ 100 = 0% |
11 19ms 0/ 100 = 0% 0/ 100 = 0% be2317.mpd22.lon13.atlas.cogentco.
com [154.54.73.177]
0/ 100 = 0% |
12 112ms 0/ 100 = 0% 0/ 100 = 0% be2389.ccr22.bos01.atlas.cogentco.
com [154.54.44.181]
0/ 100 = 0% |
13 132ms 0/ 100 = 0% 0/ 100 = 0% te3-2.ccr01.bos06.atlas.cogentco.c
om [154.54.46.130]
0/ 100 = 0% |
14 105ms 0/ 100 = 0% 0/ 100 = 0% 38.111.40.114
0/ 100 = 0% |
15 92ms 0/ 100 = 0% 0/ 100 = 0% patchserver2.crypticstudios.com [2
08.95.185.41]
Trace complete.
Much happier now, a change of ISP and it magically all works again. Thanks for the help.
However, I can play any other online game for several hours, and not have a single stutter.
So far, I have updated all my drivers, uninstalled and reinstalled STO, and even increased my speed with my ISP. Still, the problem persists.
I really hope that someone can help me resolve this issue so that I can play STO again.
My ISP is Mediacom. I live on the east coast of the U.S.
There is so much lag the game is unplayable at peaks.
Tracert :
Nettest :
Tracing route to patchserver.crypticstudio.com [184.168.221.85]
over a maximum of 30 hops:
1 2 ms <1 ms <1 ms 192.168.1.1
2 26 ms 27 ms 29 ms 71.238.108.1
3 12 ms 10 ms 10 ms te-9-4-ur02.clinton3.mi.michigan.comcast.net [69
.139.241.201]
4 10 ms 10 ms 11 ms te-9-1-ur02.warren1.mi.michigan.comcast.net [68.
87.191.62]
5 11 ms 10 ms 11 ms te-9-4-ur03.warren1.mi.michigan.comcast.net [68.
87.191.10]
6 14 ms 15 ms 11 ms te-0-8-0-1-ar01.pontiac.mi.michigan.comcast.net
[68.87.191.14]
7 18 ms 19 ms 24 ms he-4-4-0-0-cr01.350ecermak.il.ibone.comcast.net
[68.86.90.113]
8 18 ms 22 ms 19 ms he-0-12-0-1-pe04.350ecermak.il.ibone.comcast.net
[68.86.83.166]
9 29 ms 49 ms 26 ms as26496-1-c.350ecermak.il.ibone.comcast.net [23.
30.207.222]
[the remaining 21 all were TIMED OUT as not completed]
NETTEST
contacting nettest server..
Local IP: 71.238.108.100
Ping: 40.6 msec
Port: 80: 1109 KB/sec 35 KB/sec 1180 KB/sec 500
Port: 80: 792 KB/sec 26 KB/sec 840 KB/sec 500
Port: 443: 1059 KB/sec 34 KB/sec 1126 KB/sec 500
Port: 443: 983 KB/sec 31 KB/sec 1045 KB/sec 500
Port: 7255: 896 KB/sec 30 KB/sec 951 KB/sec 500
Port: 7255: 1094 KB/sec 36 KB/sec 1165 KB/sec 500
Port: 7003: 1095 KB/sec 35 KB/sec 1166 KB/sec 500
Port: 7003: 997 KB/sec 33 KB/sec 1060 KB/sec 500
Port: 7202: 1116 KB/sec 37 KB/sec 1189 KB/sec 500
Port: 7202: 1192 KB/sec 38 KB/sec 1270 KB/sec 500
Port: 7499: 1160 KB/sec 37 KB/sec 1235 KB/sec 500
Port: 7499: 1188 KB/sec 38 KB/sec 1266 KB/sec 500
Port: 80: 1168 KB/sec 38 KB/sec 1244 KB/sec 500
[All of these number were good]
ISP is COMCAST SE Michigan
Noticed sporadic lagging and server problems today; first full day on this ISP.
The 'Net Test' is actually showing excellent throughput results, so this is not the issue, and implies that the problem may be else where...
Since the 'Trace Route' is failing to complete, you may want to contact Comcast Tech Support, and get their help in diagnosing your connection to the STO Servers..
You should also consider that the problem may be something systemic to your own system... (Have you tried using a different PC/Laptop? and do they both have the same symptoms?)
Other parameters that you wrote in beggining showed a very good results for this game.
Thx.
EDIT: Don't forget to put a bit more info, like what specs your rig is, temperature, networking, etc etc. Don't forget to add the list of running programs as well; some people tend to let couple of torrents running while playing STO.
I call it, the Stoutes paradox.