sheepclouds Perfect World Employee

Nothing will be changed in existing homesteads. :)

I want one, too! :)

It should be around the regular maintenance time, maybe shorter. Hopefully it will fix both types of homelessness. :)

Hi! When you take the item from the mail, it automatically uses it and it disappears. If you open the Boutique (o) and select the Event tab you should see the 20 event gold there :)

Updated, thanks! :)

We hit 500 votes for the MMO Games Giveaway! Gift for hitting 100 - 3X EXP and 2X drops will be activated on all servers: 12/18 01:00 AM -12/20 23:00 PM (PDT) Gift for hitting 300: 3X EXP and 2X drops will be activated on all servers: 12/21 01:00 AM --12/27 23:00 PM (PDT) Here is your code for 20 Event Gold: I1AbheEo Keep…

We are requesting the 800 and 1000 codes now and will release them for everyone later today or tomorrow, thanks everyone! :)

Yay, gifs! :) Thank you for sharing the more detailed instructions!

I asked the Forum Guru (@trailturtle) about this and he said if you were already logged into the forums and were only clicking around in the forums that the frame might have never refreshed which means the SSO won't kick off. If you refresh everything might sync up. :) It might be showing differently in other browsers…

Mine works still. You can test it in the Jade Dynasty forums, the update has already been deployed there. :)

You should have yours transferred now :) That is really strange, can you open a support ticket? Maybe they can look at your account and figure out what is going on. :) Sorry, I can't see player account information.

Sent them your info and let them know you haven't received zen yet :) If you go to Purchase History, is there a "Transfer" button in the upper right of the screen?

Most people have been saying that they need at least 45 minutes before TW. If we kept them at least an hour apart would that be enough time?

Yeah, poor Australian players, I always feel bad for them when we are deciding time-based things :/

Having the event happen twice on both days or different times on Friday/Sunday was the first solution we offered up to the developers but they said that the event was created in such a way that the time can never be modified. It can only happen at the 8pm of the server it is on. :/

Hi everyone! Domino is out of the office this week, he had an emergency to take care of, but he should be back next week. Thank you for all the feedback about the Nation Wars time! :) We ran through sooo many time scenarios trying to find a perfect time for every server. We are aware the current time is less than ideal,…

You should have your zen now! They also sent all the event gold, since it seems like no one from the list received their 100 event gold. :)

The button only shows up if you have zen to transfer. :) Added you to the new list! Added you to the list about event gold missing. :) Also added to the missing zen list :)

Please check again, you should have your zen now! If there is anyone else who is missing their zen, let me know, since it seems like something might have gone wrong with the send attempt. :)

Oh, and we are still boxing up and getting shipping squared away for the physical prizes! Some of the international shipping requirements were trickier than we thought they would be. We are shipping all the prizes from the US, including the prizes for players in other countries. I will post back here when we have shipped…

Thank you for letting me know, sending another message! :)

Thank you! Sending a message off to let them know it is missing. :)

Thanks for letting me know! :) Just to be extra sure before I send the request again, have you checked your wallet: - Login the main website. - Click CHARGE at the top. - Click on > Purchase History. - Click the Transfer $ button. - Choose the correct game/server/amount. - Click Apply to confirm the changes. - Since we…

You should be able to transfer zen from your wallet by clicking the "transaction history" button and then transfer funds. :)

I just asked and the zen prizes for the Anniversary event haven't gone out yet. When they do, they will be credited to your Arc account :) I think they were waiting for these last people to send their info, but they are going to go ahead and set up the send since it has been a long time without a response.

Yesss fashion week :)

I sent you a PM to get some more info :)

I usually get an email when they are done sending out rewards and I haven't received one yet. I will let you know when I do. :) Any event gold people got late last week was from the Gold Tag event.

I submitted the other names so those players can get their event gold and will do a second submission with these accounts when I get their information :)

I agree! ;)