What about Game Advisors ?

Ichimokusan - Sanctuary wrote: »

I am adamantly against this being implemented. I played games from another company where they had a Game Sage program, which was a "normal" player who acted as a liason to the GMs. I was in no way equal to a normal player though, even though we were instructed that being a GS had no benefits. Some of the benefits I received:

- $20 monthly item mall allowance
- Confidential information on upcoming content updates
- GMs spawning unreleased bosses for GSes after GM/GS meetings
- Free 100% success rate linking of gems, enhancements, and enchants
- List of current exploits ("please don't share these") that GMs would show us how to do
- Free rare mounts and ability to super stealth (meaning not even leaving a hollow character like normal stealth) with any character as long as no other players were around.

Yeah GM assistants being "totally normal players" is a line of BS to make others not want to do the job for the wrong reason, even though GSes would tell their friends about it in Vent and then their friends would want to apply "because they are helpful people." After a month or two the GSes would be much less active in the community after the unique feeling wears off and they would do just enough to not get kicked out of the program.

Just like with any other organization, volunteers expect something free even though they are volunteering. Many orgs thank volunteers by giving them event tickets, t-shirts, snacks, refreshments, or even something as small as address labels. No one volunteers and expects absolutely nothing in return.

People should be helpful without needing a title to encourage them.

Krisnda wrote: »

I would Love for this to be implemented, but idk as of now.

And for the comment about the GM's not caring about the game, how do you think the GA system would even go through, magic? They would have to talk to the Devs (or think of it themselves), and implement it.

Maelael - Heavens Tear wrote: »

I'm not sure which comment you're referring to? PM me too if I missed something?

I'll be the first to tell you that we get no benefits from being in our position, and I can tell you that we are under no such agreement with the GMs. We are allowed to talk about pretty much anything we want to talk about, and even form our own opinions on things the community discusses.

We are players, just like you guys. We get no special treatment (heck, I even got banned for accidentally having an IP proxy up once), and we don't expect it. The moderators on this forum do this strictly for the express purpose of keeping this forum friendly for new posters to come in and ask questions, get information, and learn more about the game. If there is anything I can do to prove to you that we don't get special benefits, I'll gladly do it, just PM me.

Ichimokusan - Sanctuary wrote: »

I am adamantly against this being implemented. I played games from another company where they had a Game Sage program, which was a "normal" player who acted as a liason to the GMs. I was in no way equal to a normal player though, even though we were instructed that being a GS had no benefits. Some of the benefits I received:

- $20 monthly item mall allowance
- Confidential information on upcoming content updates
- GMs spawning unreleased bosses for GSes after GM/GS meetings
- Free 100% success rate linking of gems, enhancements, and enchants
- List of current exploits ("please don't share these") that GMs would show us how to do
- Free rare mounts and ability to super stealth (meaning not even leaving a hollow character like normal stealth) with any character as long as no other players were around.

Yeah GM assistants being "totally normal players" is a line of BS to make others not want to do the job for the wrong reason, even though GSes would tell their friends about it in Vent and then their friends would want to apply "because they are helpful people." After a month or two the GSes would be much less active in the community after the unique feeling wears off and they would do just enough to not get kicked out of the program.

Just like with any other organization, volunteers expect something free even though they are volunteering. Many orgs thank volunteers by giving them event tickets, t-shirts, snacks, refreshments, or even something as small as address labels. No one volunteers and expects absolutely nothing in return.

God_Exiler - Sanctuary wrote: »

This seems like a nice idea, and yeah I agree with Punching__bag we would need multiple people per server preferably with different backgrounds

examples:

a cashshopper r9
a merchant who has not spend RL cash in PWI
a common forum dweller of that server
,etc. etc.

point is have people of multiple backgrounds (those that buy zen and those that don't, / those with r9, and those against it / those who make money farming and those who make money merchandising/ ,etc. etc.)

or some other form of different perspective so a wider grasp of a perspective is seen.

Nymfysubstaz - Dreamweaver wrote: »

Just like with any other organization, volunteers expect something free even though they are volunteering. Many orgs thank volunteers by giving them event tickets, t-shirts, snacks, refreshments, or even something as small as address labels. No one volunteers and expects absolutely nothing in return.

1. How to contact a GA - Have an ingame dialog listing the GA's that are logging in on the server. This would be similar to the squad menu (press T)
2. A private forum for GM's and GA's to share could be nice, for discussing various bugs and issues.
3. GA's could have access to a special form on the website to send email's to GMs. This way emails could be sent without revealing the GM's email (@perfectworld.com or other)
4. Access to an in-game chat for GA's
5. Perhaps a live chat-box on the forum for GA's/GMs to communicate?
6. Phone/text communication. This should only be used for the highest priority things. For example, if a GA spots someone exploiting something very serious - like hacking players, or exploiting the item sending system, or a player has found a way to crash the server (and is stupid enough to admit it in chat)

1. Gold. Not much, maybe like 10-15.
2. If not gold, what about some special packs? Give like 10-15. For example.. http://www.pwdatabase.com/pwi/quest/24981 or something. (translations / name edit would be necessary for this one)

Player 'name here' ( UID=123456 ) using command 'mute' on user 'muted players name' ( UID=654321 )

1. Ability to deal with spammers and trolls in chat, like mute. Add a cooldown to this command to help prevent abuse.
2. Ability to teleport stuck players to town. If someone is stuck and cannot use town portal (due to cooldown or being stuck in such a way it wont let you use skills).

1. Kick a user offline. This is to be used on people who abuse gltiches in real time, etc.
2. Temporarily ban a user. That is, ban them for say 30 minutes. Same thing as kick, just keep them offline for a little while. Good for those pests that relog and repeat the offense they were kicked for.

1. The support ticket system. Add an option for reporting GA's. This would take some priority over other issues, and be monitored by GMs a little closer.
2. Possibly a reporting forum. Topics made here are only visible by GMs (and maybe mods?), and the poster.
3. Add a form to report GA's. This would take the place of a report forum. GM's are to check up on this regularly.

Drakaniel - Heavens Tear wrote: »

Hello PW,

I don't know if this exists in PW, but I played another game called -removed- and they have what is called a GA : Game Advisor.

Who is the GA and what's his job ?
A GA is basically a normal gamer. He has no special item and is not in charge of cash shop nor discipline nor tickets.
What he does is that he plays and he relays informations directly to the GMs and is in charge of creating a good ambiance within the server to make it a pleasant place to play.

The effect is very clear to me :
- removed
- It has a cash shop, with the sales and stuff
- They make lots of money because removed was up before PWI and still is attracting new gamers (it's the 6th expansion right now, when we are at like 3rd expansion...)
- I didn't find a single QQ thread in the removed forums complaining about "free to play, pay to win", "how GMs don't give a damn about the community", etc...

It's true that the GMs don't give a damn about the community.
Maybe we should have GA, so someone cares about us and relays our feedbacks to them so they can see clear in what is missing and what is working well. I do imagine that the GM's job isn't a piece of cake and that it's annoying to deal with QQers all day when you read the forums.
That's why a GA would be helpful. It will let the GMs focus more on their other stuff.

It's just a suggestion (but don't move it in the suggestions forum, because nobody reads it, even less the GMs and hypothetical CMs). A GM or CM answer would be very welcome.


Drak.


NB : For the lazy butts, here is the first sum up.

reliea wrote: »

Basically no....

We want GMs with actual GM powers who can directly talk to players on a regular basis. Doesn't have to be every day all the time, but now and again would actually really improve moral. And I don't just mean being around more for events, red text GMs on at event times doesn't improve moral, it just proves the point that 99% of the time players are left with no GM attention.