What about Game Advisors ?

NO, we just need whoever is the managers/supervisors there to learn how to better divide the labor or for them to stop being cheap and hire a couple more GMs whose primary responsibility would be to monitor the game. They wouldn't have to listen to as much QQ if they didn't give so many reasons to QQ in the first place. IJS

I wonder if there's anything worth relaying to the GM's that requires somebody to have a position like that. I'd rather see them as sources of gameplay related information, and I think we can all agree that a lot of people are in dire need of such a thing.

However, I do think they would need something to show that they are advisors (which would give no other beneifts ofcourse). On the forums this would be easy, a forum title of Game Advisor (or whatever they want to call it) would be enough.
Ingame it wouldn't be that easy, because they can't edit character names and I'm not sure if they can give already existing characters a special name tag like the GM's have.

The reason for this is because people in general won't really take you seriously unless you have something that proves that you know your stuff which, in this case, would be a name tag.

While I agree with the above posters...

I've come to realize that the PWE paid staff are idiots and will never ever figure this out, nor will they ever do anything constructive about it.

We wanted WC moderated.

We got a ****ing swear filter that broke the ****ing game.

I've got some screencaps of some WC's I will be posting (names censored, nothing more).

So, while I agree, I am no longer going to care enough to demand things be done anymore. Why? Because for the following reasons:

1) They flat out will get ignored
2) They will be implemented in the worst, most game breaking way possible
3) It will take months, if not YEARS, for any kind of fixes, changes, or similar to be considered, much less put into motion by the paid PWE staff if it ever is

Would they be called Game Advisor or snitch/grass? b:laugh

what i would actually like to see is in game mods, just like we have forums mods

it would be the same, its players, who are not compensated, but just do it to help out, they get no extra benefits, but they can report issues to the gm's, temporarily mute people braking rules in WC and public chat, ( i.e., website spammers, ect ), and overall, just keep a little decorum in the community, and try to nip some problems in the bud, just like forum mods

again, this would hopefully allow the gm's to focus more in bigger issues with the gameplay, and less on the little stuff

PWI does not have set GM's anymore. PWI was given a CM, and that was that.

GM's from other games pop in once in awhile when **** hits the fan, to calm people down and the such...but PWE has pretty much given up on their flagship game.

Customer service is a thing of the past. Honestly, I am kind of surprised that the community has spent so much money/energy on trying to fix THIS game by themselves while banging their heads against a brick wall, instead of putting all that effort and energy in just getting a *cough* you-know-what and starting from scratch. No XP x 1000 or gold x 200 bs, just a regular server, and the community works together to perfect the game.

It is clear as day now that PWE has given up, as has the main company over in China. So its about that time for the gamers to take it and show the company how to do it.

Pressa - Heavens Tear wrote: »

they do..........its called private servers.......some of them are good most of them suck balls, and have worse response times for GM stuff then this one .........others don't have GMs they just host the servers.

The reason why they suck balls is because they are broken the moment you create a character and enter the game.

I am talking about a server that is like old PWI. No hypers. No rank in boutique. No TT in boutique. No game breaking equip or packs in boutique. Bugs fixed (there are tons of people out there who know how to fix them, they know PWI's coding and have suggested multiple times the fixes before). Expand and introduce more content, fashion, skills, shapeshifts, weapons (hello, there are servers out there that have this). You level the old way, you farm the old way.

As far as GM's, don't put teenagers or immature 20-something's in charge, simple enough.....

Drakaniel - Heavens Tear wrote: »

Hello PW,

I don't know if this exists in PW, but I played another game called -removed- and they have what is called a GA : Game Advisor.

Who is the GA and what's his job ?
A GA is basically a normal gamer. He has no special item and is not in charge of cash shop nor discipline nor tickets.
What he does is that he plays and he relays informations directly to the GMs and is in charge of creating a good ambiance within the server to make it a pleasant place to play.

The effect is very clear to me :
- removed
- It has a cash shop, with the sales and stuff
- They make lots of money because removed was up before PWI and still is attracting new gamers (it's the 6th expansion right now, when we are at like 3rd expansion...)
- I didn't find a single QQ thread in the removed forums complaining about "free to play, pay to win", "how GMs don't give a damn about the community", etc...

It's true that the GMs don't give a damn about the community.
Maybe we should have GA, so someone cares about us and relays our feedbacks to them so they can see clear in what is missing and what is working well. I do imagine that the GM's job isn't a piece of cake and that it's annoying to deal with QQers all day when you read the forums.
That's why a GA would be helpful. It will let the GMs focus more on their other stuff.

It's just a suggestion (but don't move it in the suggestions forum, because nobody reads it, even less the GMs and hypothetical CMs). A GM or CM answer would be very welcome.


Drak.


P.D : if you don't believe me, check removed. Maybe I didn't see something...

"Game Advisors" do sound like a good idea, since it can sometimes be tough to weed out the constructive feedback from the flood of forum threads. Still, there are some issues I would have with instituting this system.

1. How would we pick the game advisors?

2. What would be the GA's direct line to the GM/CM? Would this then make the opinions of regular players less important?

3. Would there then need to be a designated way for regular players to be able to reach their Game Advisors?


As for other games where everyone is supposedly happy and there has never been a single complaint, I'm afraid I really don't believe it. Though you may not find complaints in the public forums, it's not exactly hard to move such complaints to a private admin forum.

But yeah, in conclusion, with as deep of a game as PWI and as knowledgeable of a player-base as it has, Game Advisors could actually turn out to be a pretty good idea, so please, lets have more discussion.

frankieraye wrote: »

"Game Advisors" do sound like a good idea, since it can sometimes be tough to weed out the constructive feedback from the flood of forum threads. Still, there are some issues I would have with instituting this system.

1. How would we pick the game advisors?

I think you should pick them based on who has been most active, and non troll like in the community. For example, I usually trust Astrelle's opinions when it comes to things like what to shard or how the mathematics breaks down. Preferably it would be someone who has been around long enough to understand the issues from both the veterans players and the new players perspectives, and who can empathize and take seriously all of their concerns. Not just, well you haven't been around long enough so your opinion doesn't matter. Hopefully you would have an application process that would need player references and then you can do a simple search of their username to judge things like quality and quantity of posts. Also, hopefully you would have an east coast person, a west coast person, and a European person if you wouldn't be able to have one for each server. Since they wouldn't have any powers in game and shouldn't be privy to too privileged of information I would hope that you would be able to communicate with these people by email instead of weekly meetings as I don't see this as a paid position. That way you can have people who actually understand the timezone differences and the unique problems of the people on the other side. For example, one of the greatest frustrations I personally face when it comes to customer service is the timeliness of responses as I am on a different time zone than you are so it can be difficult to have time to track when you guys will actually be in office....this means I almost never get to use live chat even for issues that would be better suited to live chat.

frankieraye wrote: »

2. What would be the GA's direct line to the GM/CM? Would this then make the opinions of regular players less important?

Email, perhaps texting/phone calls as long as the ability to call and when to call were limited unless it was absolute emergency, like the server being completely shutdown or a DDO attack. In issues where the player seem to be at odds with the GA, I would hope you would hear both sides out but perhaps err on the side of the GA as it would be their responsibility to get the in-game community's opinions as well which are sometimes quite different than the forum community. For example, a lot of people here were really really mad about the Jones blessing issue, but many of the people I talked to in game were less irritated by it, even though they also were dissatisfied about not being able to get them. I would categorize their feelings about more as it being an urgent issue, whereas the forum seemed to think it was emergency issue as many of them did TW/PK while many people in game do not.

frankieraye wrote: »

3. Would there then need to be a designated way for regular players to be able to reach their Game Advisors?

Yes, perhaps a separate email account for regular players to reach the game adviser, in addition to a moniker over their heads so that they could talk to them in-game as well. As long as their was a system message to let people know that GAs are NOT GMs and as such should not be contacted with account info as they can't help you get unbanned, things like that. Or perhaps there could be a separate forum heading titled ask a GA and people could post their questions there with GAs being able to have mod powers to control for the same questions being asked, etc.