Rising Tide Hair Glitch - Send Customer Support a Ticket

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  • MadamVixen - Heavens Tear
    MadamVixen - Heavens Tear Posts: 285 Arc User
    edited December 2009
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    I have the same problem - I logged on to my Main and I have this ugly straight hair with bangs and gold things in it b:cryb:fatb I want my original hair back OR a free makeover scroll to do it myself. Which is what I'm hoping will happen since I already put a ticket in for it as well b:angry
    [SIGPIC][/SIGPIC]
    <3 Married to MasterLucian <3

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    =ಢಿ.ಢಿ= <--- Foxy-Sauce-Face (Thx to **KonariRaiden** :D)
  • grand0line
    grand0line Posts: 3 Arc User
    edited December 2009
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    I'm having the same problem but i don't have a picture of my before :(
    and now I'm wearing a crown and I look ridiculous :(
    pleeeeease I need help :(
  • Santacruz - Heavens Tear
    Santacruz - Heavens Tear Posts: 1,776 Arc User
    edited December 2009
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    lawl, this update is fail

    they just broke half of the old content as-well as implanting non working content
  • Raydoit - Sanctuary
    Raydoit - Sanctuary Posts: 377 Arc User
    edited December 2009
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    Jesus those **** are way too big.
    [SIGPIC][/SIGPIC]

    See its black and white now. It means I quit! How poetic and stuff.
  • grand0line
    grand0line Posts: 3 Arc User
    edited December 2009
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    aure22 wrote: »
    It seems that after haircut is same to all, only color is different and my before haircut was same like your Evallria.

    Only screenshot i (accidentally) did before:

    2009-12-0923-34-04.jpg

    After:

    2009-12-1718-49-21-1.jpg


    This is exactly how my character was and how she became !
    same hair and changes
  • Devinettie - Heavens Tear
    Devinettie - Heavens Tear Posts: 46 Arc User
    edited December 2009
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    b:sad My Main went from Wavy/curly hair to Straight hair with a funky crown like bangs and a pink bandanna and my alt.. did the same without the bandanna.. they both look really funny.. I miss my curlsb:cry
    [SIGPIC][/SIGPIC]
    I'm NOT a perfect girl... My hair doesn't always stay in place, I spill a lot of things and I'm pretty clumsy, but when I stop and take a step back and think, I remember how amazing my life is, and that... Maybe I like being Imperfect.
  • MagicHamsta - Lost City
    MagicHamsta - Lost City Posts: 10,466 Arc User
    edited December 2009
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    Raydoit - Sanctuary wrote: »
    Jesus those **** are way too big.

    b:avoid
    they not too big....she be wearing a push up bra!
    =O
    we salute you meesta push up bra inventor.
    b:chuckle
    darthpanda16: Firefox crashed on me. Aryannamage: I don't think I am a GM that would be new.
    Hawk:Do this. closing thread
    frankieraye: I'll see if we can replace the woman with a stick figure and the tiger fangs with marshmallows.//Issues like these need to get escalated quickly to minimize the damage.
    Kantorek: Yeah.. you should try it. It's awesome.
    Sihndra: Nope- not currently possible under any circumstances. Sorry.
    LokisDottir: I mean...not haunting the forums, nope nope..
    Konariraiden: You don't know what you are up against. You will lose.
    Waiting for...Hamster Packs!
    58% chance to get tokens
    41% chance to get an all class pet hamster....but they has already been freed by the magic hamster.
    1% chance to get ban hamstered with the message "Hamsters United!"
    [SIGPIC][/SIGPIC]
  • Keet - Heavens Tear
    Keet - Heavens Tear Posts: 10 Arc User
    edited December 2009
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    Well at least I'm not the only one that seems to be having this problem! I miss my curly hair, it took me ages to decide on a hairstyle and I really got attached to it. This is rather frustrating. I'm new, can anyone enlighten me on how to submit a ticket?
  • Lady_Sekhmet - Heavens Tear
    Lady_Sekhmet - Heavens Tear Posts: 3 Arc User
    edited December 2009
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    Looks like I'm not the only one. Logged onto my main to find my awesome curly hair-style had turned into this up-do with a pink bow on top of my head. NOT HAPPY.

    I want my original hair back.

    What's this ticket thing you guys are submitting? How do I do that?
  • TraLi - Sanctuary
    TraLi - Sanctuary Posts: 7 Arc User
    edited December 2009
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    Keet - Heavens Tear wrote: »
    Well at least I'm not the only one that seems to be having this problem! I miss my curly hair, it took me ages to decide on a hairstyle and I really got attached to it. This is rather frustrating. I'm new, can anyone enlighten me on how to submit a ticket?

    Click support at the top of the page, then click submit a ticket. Fill out the form and submit it. b:victory
  • _Ophelia - Dreamweaver
    _Ophelia - Dreamweaver Posts: 1 Arc User
    edited December 2009
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    It's the same for my blademaster too : (

    Before
    RosePW.jpg

    After
    2009-12-1717-54-38.jpg
  • eatwithspoons
    eatwithspoons Posts: 54 Arc User
    edited December 2009
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    Moved to tech support, I didn't touch your hair b:surrender
    boisignature.png
    Click here to send a ticket to Customer Support * tumblr
    * twitter.com/battleimmortals * FB * BoI MySpace * Blog
  • TCHP - Lost City
    TCHP - Lost City Posts: 577 Arc User
    edited December 2009
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    I'm not please why the change also, lucky me I took a scree before the update. Hope this help and you can solve this fast.Be-Af.jpg
    [SIGPIC][/SIGPIC]
  • darthpanda16
    darthpanda16 Posts: 9,471 Arc User
    edited December 2009
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    Post screenshots with before and after shots please. Also what hairstyle it was before.
    Do you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
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  • darthpanda16
    darthpanda16 Posts: 9,471 Arc User
    edited December 2009
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    Please run Verify first and see if that helps your issue before following the instructions below.

    Please post your screenshots here of before and after shots of the hair style in question.

    Also, the number or name of the hairstyle would be helpful.

    Thanks!

    Note: I am putting all previous posts on this issue into this thread.
    Do you need help learning about patching the game, installing it, changing antivirus/firewall settings, changing network settings, learn how to use a computer, keeping your PC maintained and more?
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  • surtr
    surtr Posts: 3,378 Perfect World Employee
    edited December 2009
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    Please submit a ticket to customer support.
    ==/Senior QA Lead/==

    Surtr from the south wielding fire
    The gods' swords shine in the darkness, like stars in the night
    Mountains collapse into rubble and fiends shall fall
    Man walks the road to ruin as the sky splits in two
  • Lady_Sekhmet - Heavens Tear
    Lady_Sekhmet - Heavens Tear Posts: 3 Arc User
    edited December 2009
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    Moved from another hair thread. I'll submit the ticket now too, thanks.

    And lol I wasn't blaming you! No need for white flags I just miss my curly hair *sniffs*

    My main character's hair style changed from the nice curly/wavy one to this ugly thing with a big bow on top of her head. I do /not/ like it at all and would like the old style back.

    Original: http://img.photobucket.com/albums/v3...otos/PWSek.jpg

    New: http://img.photobucket.com/albums/v3.../wronghair.jpg

    Blademaster
    Female
  • _Marta_ - Dreamweaver
    _Marta_ - Dreamweaver Posts: 137 Arc User
    edited December 2009
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    I got the same issue as AspenGoddess and Ophelia!
    Curly hair has been replaced with the hair screen fix! But that's the not biggest problem.
    The biggest problem is that curly hair is missing now! And I've been using the same hairstyle for past 10 months. I don't want any other %$&/%/ hairstyle.
    I hope new patch is going to be released very soon because I won't play pW till then b:angrb:angry
    [SIGPIC][/SIGPIC]

    ~A flower blooming in space~
  • TraLi - Sanctuary
    TraLi - Sanctuary Posts: 7 Arc User
    edited December 2009
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    lady_sekhmet - Heavens Tear wrote: »
    moved From Another Hair Thread. I'll Submit The Ticket Now Too, Thanks.

    And Lol I Wasn't Blaming You! No Need For White Flags I Just Miss My Curly Hair *sniffs*

    My Main Character's Hair Style Changed From The Nice Curly/wavy One To This Ugly Thing With A Big Bow On Top Of Her Head. I Do /not/ Like It At All And Would Like The Old Style Back.

    Original: http://img.photobucket.com/albums/v3...otos/pwsek.jpg

    New: http://img.photobucket.com/albums/v3.../wronghair.jpg

    Blademaster
    Female

    Page Not Found
  • AspenGoddess - Sanctuary
    AspenGoddess - Sanctuary Posts: 14 Arc User
    edited December 2009
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    Here is the before/after for my alts too...

    Before:

    MapleDevi.jpg

    After:

    deivglitch2.jpg

    Before:

    AspenDevi.jpg

    After: This one looks like the whole character is messed up...

    Deviglitch.jpg
  • ElonaFiorna - Sanctuary
    ElonaFiorna - Sanctuary Posts: 181 Arc User
    edited December 2009
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    I've already submitted a ticket with pics asking for either my old hair back, or a free makeover scroll, or 2 gold credit to my account for the makeover scroll I'm going to buy to pick a new hairstyle. I don't like the new hairstyle that was forced upon me. b:sad

    Anyway, here is how my veno used to look:

    Avatar-ElonaFiorna4Custom.png

    And here is how she looks after the patch:

    newhairugh.jpg

    I just realized I'll need to redo my sig if they don't fix it. b:cry
    IceJazmin - Heavens Tear - "I am happy to agree to disagree :P"

    [SIGPIC][/SIGPIC]
  • MagicHamsta - Lost City
    MagicHamsta - Lost City Posts: 10,466 Arc User
    edited December 2009
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    Before:....bah me didn't take any good pictures.....well this be clear enough...me had teh wavy long hair thingy and no hairpin-hat.b:sad
    [IMG][/img]2009-12-0816-51-07.jpg


    After:
    2009-12-1711-24-10.jpg
    darthpanda16: Firefox crashed on me. Aryannamage: I don't think I am a GM that would be new.
    Hawk:Do this. closing thread
    frankieraye: I'll see if we can replace the woman with a stick figure and the tiger fangs with marshmallows.//Issues like these need to get escalated quickly to minimize the damage.
    Kantorek: Yeah.. you should try it. It's awesome.
    Sihndra: Nope- not currently possible under any circumstances. Sorry.
    LokisDottir: I mean...not haunting the forums, nope nope..
    Konariraiden: You don't know what you are up against. You will lose.
    Waiting for...Hamster Packs!
    58% chance to get tokens
    41% chance to get an all class pet hamster....but they has already been freed by the magic hamster.
    1% chance to get ban hamstered with the message "Hamsters United!"
    [SIGPIC][/SIGPIC]
  • Poison - Heavens Tear
    Poison - Heavens Tear Posts: 1,444 Arc User
    edited December 2009
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    I love how we're being told to submit tickets and post screenshots when all they have to do is have a test server running the old version and compare the hair selections from the old to the new ones. They really need a QA department. b:surrender You know, that way they could find out all the affected styles in one go without waiting for days of reports to come in and potentially miss some that aren't reported.
    [SIGPIC][/SIGPIC]
  • Redpaws - Dreamweaver
    Redpaws - Dreamweaver Posts: 8 Arc User
    edited December 2009
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    I'm just wondering what the current wait time might be on these tickets? I think I sent 2 by mistake but received no confirmation e-mail for either of them, so I want to be sure they were sent, and when I can be expecting a fix for this.

    I also had the short wavy hair that has been changed to its "original" image on the customization screen. I did think it was weird when I selected it, but loved the hairstyle too much to ask questions.. ;~; (wtb short wavy hair pst)

    (Even my avatar has short wavy hair. Why not meeeeee T_T)
  • Nevaehlee - Lost City
    Nevaehlee - Lost City Posts: 2 Arc User
    edited December 2009
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    My problem isn't just my hair style. It looks as if the only thing that wasn't changed were the colors I chose for my lips, eyes, etc. The face shapes and such have seemed to change as well.


    Before

    After
  • KoudelkaMorg - Heavens Tear
    KoudelkaMorg - Heavens Tear Posts: 58 Arc User
    edited December 2009
    Options
    Female
    Venomancer

    Before my hair was exactly the same as my avatar. Same style and color. Now it is a purple rag, and the option for the long curly style is absent from veno creation options now.
    I Aim To Misbehave
  • Vinat - Sanctuary
    Vinat - Sanctuary Posts: 1,200 Arc User
    edited December 2009
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    EDIT: i ran verify, it did not fix this issue.


    BEFORE

    ORIGINAL HAIR: #10 on customize list. icon AND in-game style looked like this:2009-10-2617-45-48.jpg


    AFTER
    after the patch, it turned into THIS (in both the customize screen, and the in-gme graphics):2009-12-1714-32-30.jpg
  • missk
    missk Posts: 1 Arc User
    edited December 2009
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    Well guess the same here..logged in to see crazy lilies in my hair..I want my curly hair back):

    And also Tideborn place glitched when I logged in there for about 10secs.
    I tried with another character and the same prob occurs.

    Yet my old char at Etherblade was ok...no glitch, except for the weird hairdo.
    ):
  • EdmondDantes - Lost City
    EdmondDantes - Lost City Posts: 19 Arc User
    edited December 2009
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    I have no idea what the hairstyle number was. It was whatever default hairstyle mages got, I think.

    Before:

    (pay NO ATTENTION to the disembodied head. It was the ONLY close up of my character I had)

    oldhair1.jpg

    oldhair2.jpg




    After:

    >=(

    uglyhair1.jpg
  • Waterfal - Sanctuary
    Waterfal - Sanctuary Posts: 2,723 Arc User
    edited December 2009
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    hairdo of my cleric alt changed D: it went from pretty and curly to ugly and straight b:sad

    already submitted a ticket, hope they can fix it D:

    *good thing they kept their hands of of my veno >_____>*
    [SIGPIC][/SIGPIC]
    Thanks Silvychar for the awesome sig :3

    Characters:
    waterfal - lvl 90 demon ferrari veno
    Hazumi_chan - lvl 9x sage seeker
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