Rising Tide Hair Glitch - Send Customer Support a Ticket

Numuta - Heavens Tear

this is me before.

this is me after -___-

and nu..i don't remember the numbers..sorry TT_TT

LadyMedusa - Dreamweaver

I had the very first hairstyle. The curly updo (not barrel curls, but the tighter ones). I want my curly weave back!!! (or a tideborn style would be niceb:dirty

Firesong - Dreamweaver

Sylvestrina - Sanctuary wrote: »

Ahoj!

Here is what happened on my account:

http://www9.picfront.org/picture/TQBfCxRB/img/Hairbug.jpg

The pink thingy absolutely does not work with red hair ...

Greetings, Sylvestrina

Same problem as the Archer here on my BM, got changed to the one listed as 10.
And it doesn't feel right at all. =/

Develing - Sanctuary

Before b:dirty




After b:cry




I want my OLD STYLE BACK...pls!!!!

Gwtvix - Sanctuary

Before:

After:

FooFoo_ - Heavens Tear

xshadowxsaix wrote: »

Submitting ticket as well.

Before Update:


After Update:

This is the same hairstyle both before and after for me as well...im just too lazy to post pics of my own so ill quote yours just for reference. I submitted a ticket yesterday still no confirmation email back from PWI though.

Errol - Dreamweaver

FooFoo_ - Heavens Tear wrote: »

This is the same hairstyle both before and after for me as well...im just too lazy to post pics of my own so ill quote yours just for reference. I submitted a ticket yesterday still no confirmation email back from PWI though.

My hair was the same as well. I'm verifying files before I submit a ticket. b:surrender

YourHotness - Heavens Tear

My hair...b:sad

I'm also missing a small patch of hair

Edit: Pic was too big

http://i746.photobucket.com/albums/xx106/beefchicken_pwi/Hair-styleafterTidebornpatch.jpg

Aereda - Sanctuary

LOL i have got the same problem, i think the perfect world devolopers want it to change, but can be a bug? or just the old hairstyle has been changed for another one?, the most normally i think is to give a free scroll to the bugged palyers or just change the hairstyle as old one. My question is when the PW devolopers will fix this "bug"?

screenshot:

original hairstyle:



now:



i try to do a new chart like the original one but i can't, the original hairstyle of my character has disapear.

Bye, cya in game

aure22

Before:



After (a birthday cake on my head):

Caoijmhe - Heavens Tear

Beforeb:cute


Afterb:surrender



Please fix it as soon as possible, I miss my curls.

Luscinia - Lost City

before:



after:-.-

Tidelord - Dreamweaver_1386746192

Ninnuam - Sanctuary wrote: »

That's some big, umm eyes you got there. They really stand out.

b:chuckleb:laughb:victory

_lil_pixie_ - Heavens Tear

I'm having the same problem with my hair on my veno, LiL__Pixie. I had the same hair style as most of the people here, the curly one. I can't tell you the name or # of the style because it's no longer in the hair selection.
BEFORE b:cute

[IMG][/img]http://s973.photobucket.com/albums/ae214/LilPixie_01/?action=view&current=2009-10-3100-50-58.jpg

AFTER b:sad

[IMG][/img]http://s973.photobucket.com/albums/ae214/LilPixie_01/?action=view&current=2009-12-1814-29-18.jpg

If the links don't work, sorry, I'm new to this. lol

Zaniyva - Sanctuary

zallocc wrote: »

Again, Same problem, two characters:

I have the same problem on this Wizard as the second character in the above post. Except for my hair being a different color, it looked like the before picture and last I saw was like the after picture.

KimEunMi - Dreamweaver

Luscinia - Lost City wrote: »

before:



after:-.-

That's exactly what happened to my Cleric. She had the first hairstyle, but when I logged in after the update, she had the second hairstyle.

Shattara - Sanctuary

Both my Veno Shattara and my Blademaster Zyrria's hair was changed after the Tideborn patch on Dec 16, 2009. Please fix this as I really do not think it is fair I will have to purchase makeover scrolls to fix it myself. Thanks!

Zhou_Yu - Heavens Tear

Redmenace - Heavens Tear wrote: »

I don't know if you are aware of this, but there is an actual *game* hidden inside the "Barbie's First MMO" simulator that *you* are playing.

I'm sure that watching you stamp your foot like that, along with the "gold cup" on your head, is just precious.

RedMenace

\Man Up, Nancy

Redmenace - Heavens Tear wrote: »

I love the way you assume you're the only one who thought of checking this out, and you think that no one did any testing. You really need a Ego Reduction Department, b:surrender You know, that way you might understand that they *did* try to find all the problems, and this set fell thru the cracks.

I guess they were too busy with the "add another server" threads, and the "OMG, more X packs, you n00bs" threads, and the "here's how you build and stat a new race that no one has seen, or knows anything about, but here's my valuable opinion anyways" threads.

It's hair.

It'll get handled.

Get over it.


RedMenace

\said it before, and I'm gonna have to make it my .sig
\\"Man Up, Nancy"

I'm sure you're used to being able to run around and bully any little girl you want to at your junior high school but that doesn't work in the real world. Many of these people (my wife included) spent a lot of effort on their character and have a right to be upset. Just because you don't care what your boyfriends hair looks like doesn't mean you can troll on the women here. They know it will be fix and the GMs TOLD them to post here and submit a ticket. Grow up, act like a man, and leave the ladies alone.

Zaniyva - Sanctuary

Also, I just tried to submit a ticket but it keeps timing out. Do I really need to or is posting here enough? I would assume this is something that needs to be fixed by a patch that reverts the hair back, not by fixing each individual. But I really don't know much about coding so I could easily be wrong.

Nezarai - Sanctuary

I've sent in 2 tickets about this already, and no reply yet T_T So here it is. Two of my characters are screwed up while my other two and the new tideborn ones are fine.

Nezarai before and after~


Bristy before and after~


>_> Please fix this or credit all affected characters with non-tradable makeover scrolls or something...

Cinaed - Dreamweaver

Ran verify and my char's hairstyle still hasn't changed... b:cry Hairstyle number is 64, though.

Tried to submit a ticket yesteday, but failed.. then realized the file size limit was 4 mb, and my two screenshots were 10 mb total... b:shocked no idea how to edit the pictures on this computer either... b:surrender

Before: http://i271.photobucket.com/albums/jj131/innocentxsin/2009-12-0915-46-54.jpg

After: http://i271.photobucket.com/albums/jj131/innocentxsin/2009-12-1712-23-14.jpg

Vinat - Sanctuary

Zhou_Yu - Heavens Tear wrote: »

I'm sure you're used to being able to run around and bully any little girl you want to at your junior high school but that doesn't work in the real world. Many of these people (my wife included) spent a lot of effort on their character and have a right to be upset. Just because you don't care what your boyfriends hair looks like doesn't mean you can troll on the women here. They know it will be fix and the GMs TOLD them to post here and submit a ticket. Grow up, act like a man, and leave the ladies alone.

lol ty for sticking up for us all. i was prepared to rip him a new one should he enter and start flaming again.

Zaniyva - Sanctuary wrote: »

Also, I just tried to submit a ticket but it keeps timing out. Do I really need to or is posting here enough? I would assume this is something that needs to be fixed by a patch that reverts the hair back, not by fixing each individual. But I really don't know much about coding so I could easily be wrong.

and this. i submitted a ticket for my main, but i dont plan on sending a ticket for my bm and cleric alt, or for my countless noobs who have also had a hair change problem. i would think that it would be much easier to just fix it within the client thing rather than on an individual basis.

TheHumanSage - Heavens Tear

Well the only screenshots i have are of my hairstle after my new hairstyle because i dont really take screenshots alot unless csomething looks cool and such but it is what is now the male hairstyle 47 and this is my with the new hair style...b:angryb:angryb:angryb:

<a href="http://s1019.photobucket.com/albums/af311/TheHumanSage/Perfect World/?action=view&amp;current=2009-12-1818-28-39.jpg&quot; target="_blank"><img src="http://i1019.photobucket.com/albums/af311/TheHumanSage/Perfect World/2009-12-1818-28-39.jpg&quot; border="0" alt="Annoyed at Hairstyle..."></a>

TheHumanSage - Heavens Tear

hmm i dont think the last code was the one i was suppose to post maybe its this one...

TheHumanSage - Heavens Tear

yup that was the codeb:angryb:pleasedb:angry

TraLi - Sanctuary

I just want to say to the GMs this is not going to be fixed by client verification as it is obviously a server side issue, because other people can see the change as well. I am afraid I do not have a screenshot of my hair before, although one has been posted of my previous and current hairstyle by another poster. I noticed these 2 have changed, the id number is the same as it always was, but the mesh is now different.
idHairModel = 274
idHairModel = 185

I have the same hair as this user:

Vinat - Sanctuary wrote: »

EDIT: i ran verify, it did not fix this issue.


BEFORE

ORIGINAL HAIR: #10 on customize list. icon AND in-game style looked like this:


AFTER
after the patch, it turned into THIS (in both the customize screen, and the in-gme graphics):

Vinat - Sanctuary

i just checked my email, and i have gotten a response from the ticketing people. it went something like this:

"hi, we are aware of the issue. please fill out the form below.

1- whats the problem
2- did you ever have this problem before
3- when did it happen
4- did you use a makeover scroll
5- when did you use it (if you used one)
6- please send us some pics of the problem"


now i feel all of that is unnecessary, i already explained the problem and sent my pics, but i did fill the "form" and i sent more pics, but this response is feeling a lot like "ok if you used a makeover scroll we will credit you for that, but thats about it".

im seriously going to have a nuclear meltdown if they dont bring my hairstyle back.

Millenie - Dreamweaver

I haven't got a "before" shot anymore. b:cry

I haven't noticed any hair glitches with any of my other characters on Dreamweaver, so I'm just going to ref a couple previous posts in this thread per my main veno's hairdo:

http://pwi-forum.perfectworld.com/showpost.php?p=5877911&postcount=112

http://pwi-forum.perfectworld.com/showpost.php?p=5881092&postcount=118

And to anyone who may be acting like a snot: I don't think caring about what one's character looks like is a big crime, considering that the character design interface is, er, pretty badass and comprehensive? And I'm sure that most of us designed our characters to be something we can stand looking at for the hours and hours we spend playing the game. That **** three-loopy-curls-on-top isn't something I want to stare at while I'm kicking skeleranc ****. b:cute

archangelclover

Here are my before and after screenshots. Really hope that this error gets fixed soon...

Millenie - Dreamweaver

archangelclover wrote: »

Here are my before and after screenshots. Really hope that this error gets fixed soon...

O ya, having just peeked at my archer on Sanctuary, same hair change as yours. But... less of a priority to me than my veno. b:chuckle Just agreeing with the glitch for the record. My other characters are fine.