graphical/crash issues in tideborn zone

Please post the info requested above.

Display
Name: Mobile Intel(R) 965 Chipset Family
Manufacturer: Intel
Chip type: Mobile Intel(R) 965 Chipset Family
DAC Type: Internal
Approx. Total Memory: 358 MB
Current Display Mode: 1280x800 (32 bit) (60hz)
Monitor: Generic PnP Monitor

Drivers
Main Driver: igdumd32.dll
Version: 7.14.0010.1437 (English)
Date: 2/10/2008 7:36:08 PM
WHQL Logo'd: Yes
DDI Version: 9Ex

I tried to copy the whole thing in there and it still didnt wokr

My main lvl 85 BM has no problems at all atm. It seems that the tideborn area might though.

I have a HP laptop

heres a full graphics run down and im having same probs as everyone

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Display Devices

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Card name: ATI Radeon HD4670
Manufacturer: ATI Technologies Inc.
Chip type: ATI Radeon Graphics Processor (0x9490)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_9490&SUBSYS_25421028&REV_00
Display Memory: 3571 MB
Dedicated Memory: 503 MB
Shared Memory: 3067 MB
Current Mode: 1440 x 900 (32 bit) (60Hz)
Monitor: Generic PnP Monitor
Driver Name: atidxx32,atidxx64.dll,atiumdag,atiumdva,atiumd64.dll,atiumd6a.cap,atitmm64.dll
Driver Version: 7.15.0010.0142 (English)
DDI Version: 10.1
BGRA Supported: No
Driver Attributes: Final Retail
Driver Date/Size: 10/17/2008 02:24:28, 2143744 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-D7D0-11CF-FC71-4805A1C2CA35}
Vendor ID: 0x1002
Device ID: 0x9490
SubSys ID: 0x25421028
Revision ID: 0x0000
Revision ID: 0x0000
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

sorry my computer is Hungarian but here it is anyways:

its seems to be some texture problems in this loc. try to move camera when screen begins to flash, it helps for a while, at least i was able to complete quests and leave this loc. no more problems so farb:laugh

I tried in 1280*720 Windows Mode Details all down

--> Effect: Now flashing to Black, but like 0,05 FPS ...

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then I tried in 640*480 Windows Mode Details all down

--> Effect: I see only a Black Window with sometimes flashing lil part of Game (for example upper quarter of Game...)


Thats can't be a problem cause of slow or old hardware!^^


btw: 99% of the posters have ATi hardware ...
nVidia User might solve the problem with a Driver-Update... ^^

DarthPanda,

I've run dxdiag on all my systems and will post the results later today when I have time, but I wanted to give you a preliminary finding to investigate.

Looking at the dxdiag results others have posted versus my own, it appears anyone with a DirectX 11 video card has the issue. I have 3 computers at my home and they each are DirectX 9, DirectX 10, and DirectX 11, respectively.

The DirectX 9 and DirectX 10 systems have no issues in the TideBorn starter village, my brand new DirectX 11 system DOES have severe graphical lag in the starter village of the TideBorn.

As I said earlier, I will post the DxDiag results from my 3 systems later today when time allows. I hope this helps you out a little bit, Darth!

P.S. - Gonna PM this to you as well, the forums seem to be eating my posts. I think you guys have some DB issues with your forums atm.

toxicjesus wrote: »

I don't think thats the issue. I have a DirectX 9 card and the tideborn area is unplayable for me because of the graphical glitch.

Well, that theory just got blown out the window! b:surrender

Guess I'll only need to post the DxDiag of the system having problems. A shame it's my primary system.

Hayles - Dreamweaver wrote: »

Same here.... Where are you GMs?

Well, I guess this problem will take some time to be fixed. The GMs can't change the sourcecode and fix whatever causes the problem, so again we have to depend on the Devs in China

Same here. I just got a new laptop actually and am playing on high settings for the first time. My other characters are working fantastically, but tideborn screen goes black then flashes bits of what I should be seeing every second or so.

DarthPanda SAVE US!!!b:surrender

wtf i cant see past page 4 on forums even though i know theres more so ****

Ktulhu - Dreamweaver wrote: »

Looks like the problem with textures in beginners location. If screen begins flashing moving the camera randomly helps to fix it for a while. Just completed the first quest and leaved the loc and everything began to work fine.

^This worked for me

Sinoan - Sanctuary wrote: »

I'm telling you it has something to do with the teleporter to the next island. Turning your graphics down wont do anything. I had to glitch my way to it to get the hell out of there now everything works fine. b:pleased

^This is stupidity at work

patlabor1977 wrote: »

Same here on my PC with ATI Graphic Card. Think it is due to ATI drivers. My other PC running NVIDIA Graphic Card is ok.

Yes...I see that we ati users have the fk bug....no nvidia....damn drivers.

Just because you have a new PC or laptop, doesn't mean it will run everything.

Laptops are geared mostly for word processing, web browsing, and music and movie enjoyment.

Unless you have a recent video chipset originally released in the last 2-3 years that isn't a budget chipset, you might have difficulty running the game.

Lower the Setting on the game launcher screen to their lowest setting.

They recommend you update your video drives if your screen goes black. Just got finished doing that..restarted comp and still same darn issue. Im getting real irritated cause i instinctfully woke up at 3am and started my download so i could start leveling up bright and early this morning. Have been having this issue since i tried playing at 7am EST.

I really hope they get it fixed pronto because its not my video drivers!!