kirwen Arc User

Comments

• used a VPN and could connect just fine. This proves is FIOS related.... this is bs..

  in Fixes for unable to authenticate Comment by kirwen August 2013
• used a VPN and could connect just fine. This proves is FIOS related.... this is bs..

  in Anyone else having login issues? Comment by kirwen August 2013
• Midwest, Dallas FIOS user here. I started seeing the issue about half way though Saturday. Its just not east cost... There are numerous FIOS users having issues even authenticating to the game.

  in Timed Out Connecting to Game Server Comment by kirwen August 2013
• I tried using Verison DNS and Google 8.8.8.8 / 8.8.4.4 and was still having issues.

  in Anyone else having login issues? Comment by kirwen August 2013
• This is the first time I've had this issue. I got kicked after finishing the plauge tower quest... and since then today when trying to log in I've had this issue. Tried dns flush, power router.. ect ect ect. Everything thats listed here. This is the only game I have this issue with.

  in Fixes for unable to authenticate Comment by kirwen August 2013
• I AM a paying customer... how could I request a refund if I wasn't. Said IT work.. not a studio. As typical most people who work in my area are this little thing called cross trained at least on a basic level. If you are not, then well you are actually are not a customer which in turn does not entitle you to any…

  in Horrible Customer Service! Comment by kirwen May 2013
• Refund... unless you have claimed ANYTHING on your account. Then a refund is refused... I tried that. Billing answered after 3 days.

  in Horrible Customer Service! Comment by kirwen May 2013
• Nope its a restore issue. Yes PR and Customer Support teams are different but it also show priorities. I work in IT... if there's an outage people Can shift to help needed departments depending on the scale of the issue.

  in Horrible Customer Service! Comment by kirwen May 2013
• Exactly. We will distract you with a shiny key for a title but ignore real problems.

  in Horrible Customer Service! Comment by kirwen May 2013
• Unable to get anything pack the pack for my 60 buck founders pack,,,

  in Founder's Pack - Report Purchase Issues Here! Comment by kirwen April 2013
• I made my toon, got in game did not like his look once I saw him running around... Didn't even get to level 2 and deleted and re rolled. I was only able to get the pack with the dyes and a few items.. No mount, no reclaim tab, no wolf.. no other items..

  in No Guardian Rewards Comment by kirwen April 2013
• I ahve the same issue as well...

  in Accidentally deleted letter containing my mount and pet (Founders) Comment by kirwen April 2013
• The Black lion Tribe, The Black Raven Tribe The Gray Wolf Tribe and last but not least The Red Tiger Tribe !

  in Comment to Win: Neverwinter trivia for a Guardian of Neverwinter Pack! Comment by kirwen April 2013
• didnt mean to double post

  in Comment to Win: Neverwinter trivia for a Guardian of Neverwinter Pack! Comment by kirwen March 2013
• Lady Alustriel Silverhand Dove Falconhand Alassra Shentrantra Silverhand / The Simbul Qilue Veladorn

  in Comment to Win: Neverwinter trivia for a Guardian of Neverwinter Pack! Comment by kirwen March 2013