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Forums > Home› durango333› Comments
Howdy, Stranger!
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That is so true, But really if they just said they can't or won't fix it, that's fine. and if they put a list of things they can't do on the GM ticket page that's fine by me also, but they make it seem like they will do all the fixes for you they list all the problems they will solve, but then waste your time and theirs by…
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I understand that there service is poor and overworked /undersupplied, but I really think that if a ticket floats around for a month, it gets automated /booted and a generic response is generated, because anyone with half a brain can see that the issue doesn't relate to what they email to me. its just sad that after 3…
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I didn't check that, silly me, just go to the Zen market and buy a GM for 10k easy fixed.
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Ty but not my issue, this is from 3 months back it takes a month to get a reply for each ticket, or for them to post a generic note and ..."solved"
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Actually I didn't expect to get a response, the few times I have put a post in here about this it has been deleted within 30 sec and ive been told off about quoting GM's so I don't think I better mention what the problem is, needless to say it is a legitimate issue and I have not put in a ticket for any MMO in the last 4…
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Now if you guys are aware of my issue and are in the process of fixing it (like your generic note states) well that's great but you will have to forgive me if I don't believe that. I would still like my items back seeing I invested $ to buy ZEN because I like the game, but you are loosing my faith very fast.
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Sounds like a great idea I play almost every day , and average 1 ticket a year, but I could guess it wont work for everyone, its got my vote.
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This just makes me sad, Can anyone tell me if any problems are being fixed, maybe a timeframe of what to expect. I know everyone thinks there problems are the most important, well I do anyway, if it wasn't I wouldn't bother trying to get it fixed. I have sent a email to support seeing the GM's are broken but I would like…